The Administrator shall provide day-to-day platform administration, user support, configuration management, upgrade support, integration coordination, change management support, data quality oversight, audit support, and architectural guidance to ensure the platform effectively supports business operations and IT Service Management requirements. ⢠Experience with core ServiceNow modules, including Incident, Problem, Change, Request, Knowledge, and CMDB. ⢠Experience administering the ServiceNow platform, including users, groups, roles, ACLs, and overall platform configuration.