Productivity * Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing * Fills staff vacancies within 2 weeks of previous employee's termination * Trains staff regarding program P&P * Submits all concurrent reviews after Services Coordinator reviews each month * Maintains regular office hours with variances approved by Housing Coordinator * Assists in filling bed vacancies as required to ensure housing census goals * Completes client's treatment plans/crisis plans; due every 3 months 100% of the time * Ensures each supervised housing tech completes notes at the end of each shift * Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met * Will complete weekly note after the review of all mental health tech and housing documentation for the week * Ensures each supervised housing tech attends quarterly meetings * Ensures each Mental Health Tech completes required CARF training modules (Relias) * Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted * As needed, covers shifts to ensure staffing ratio of up to 12:1 2. Case Manager * Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services. QUALIFICATIONS - Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.