Territory Manager II Company ConfidentialTerritory Manager IIWaukesha, WIFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewTerritory Executive-National Accounts (WC Loss Sensitive) Sentry InsuranceTerritory Executive-National Accounts (WC Loss Sensitive)Stevens Point, WISee Sentry Insurance Terms & Conditions at https://www.sentry.com/terms-and-conditions and Privacy Policy at https://www.sentry.com/privacy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. In order to be eligible for this elite opportunity you must meet the following criteria: Bachelor’s degree or equivalent work experience with National Accounts Workers Compensation Casualty business.
NewDirect Sales Manager - Base Salary + Full Benefits Safe Haven SecurityDirect Sales Manager - Base Salary + Full BenefitsNew Berlin, WI$120,000–$200,000ul>A sales leadership role with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling ADT's core residential product: Home Security and Home Automation. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
NewRegistered Nurse - Home Health and Hospice/Hold per Mgr SSM HealthRegistered Nurse - Home Health and Hospice/Hold per MgrGreen Lake, WICoordinates, facilitates and performs interdisciplinary plan of care through assessment and evaluation of patient condition and effectiveness of care under the direction of the attending physician by traveling to patient homes, Community-Based Residential Facilities (CBRF), assisted living locations, hospitals or other to meet patient and family/caregivers, assess patient care needs, acuity in relation to policies, procedures and regulations of home care and/or hospice services.Job Responsibilities and Requirements:.
NewDistrict Sales Manager - Wisconsin Herc Rentals IncDistrict Sales Manager - WisconsinSussex, WIThe District Sales Manager is primarily responsible for driving sales activities within assigned territory by managing sales team, performing sales forecasts, ensuring sales revenue and profit growth, reviewing market analyses and monitoring pricing objectives. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
NewTravel Nurse RN - Case Manager in Mequon, WI TravelNurseSourceTravel Nurse RN - Case Manager in Mequon, WIMequon, WI$47.85–$56.55 / hourWhether you are an experienced traveler, or this is your first travel position, SkyBridge Healthcare puts our Nurses first and ensures a seamless travel experience. SkyBridge Healthcare wants the best for our employees, and we are dedicated to helping professionals land their ideal travel assignment.
NewTravel Nurse RN - Case Manager in Appleton, WI TravelNurseSourceTravel Nurse RN - Case Manager in Appleton, WIAppleton, WI$47.85–$56.55 / hourWhether you are an experienced traveler, or this is your first travel position, SkyBridge Healthcare puts our Nurses first and ensures a seamless travel experience. SkyBridge Healthcare wants the best for our employees, and we are dedicated to helping professionals land their ideal travel assignment.
NewAccount Manager Ecolab Inc.Account ManagerEau Claire, WI$84,300–$126,400 / yearBy partnering with facilities around the world, Ecolab Food & Beverage team members help F&B manufacturers advance their food safety & quality goals, optimize water management and maximizing productivity with innovative chemistries, advanced digital solutions, and unparalleled service and expertise. Manage Ecolab products and equipment; participate in equipment installations, observe and test equipment and product performance, repair or adjust equipment, adjust chemical concentration levels, monitor product inventory and place orders .
Sales Representative Performance FoodserviceSales RepresentativeFond du Lac, WI$65,000–$85,000Job Responsibilities:Generates additional business through analyzing sales territory and individual customers; samples products with existing and potential customers; plans general sales strategy including time and territory management; plans sales approach with individual customers; and conducts effective sales presentations. Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries.
NewSls Consultant, Public Sector Key Account MSCSls Consultant, Public Sector Key AccountNew Berlin, WI$45,177–$70,993 / yearWorking knowledge of compliance requirements and continuous education to be up to date on industry and market events • Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience Bonus Points If You Have: • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required • The ability to lift up to 50 lbs. BRIEF POSITION SUMMARY: Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential).
NewOutside Sales Representative (Green Bay/Appleton, WI) Lifting Gear Hire CorpOutside Sales Representative (Green Bay/Appleton, WI)Green Bay, WIDescription:Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. By embracing company values, you will maintain quality relationships with existing accounts, target and acquire new customers, and provide sales and marketing coverage in your dedicated sales territory.
Outside Sales Representative - Ground Protection Sunbelt RentalsOutside Sales Representative - Ground ProtectionJanesville, WI$40,000–$62,965 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Base Pay Range: $40,000.00 - 62,965.00. * Work with an incredible team of people that takes the extra step and make it happen for the customer Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative - Ground Protection.
Outside Sales Representative Sunbelt RentalsOutside Sales RepresentativeJanesville, WI$40,000–$62,965 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Base Pay Range: $40,000.00 - 62,965.00. Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative - Ground Protection.
Outside Sales Representative - HVAC & Commercial Sunbelt RentalsOutside Sales Representative - HVAC & CommercialWatertown, WI$40,000–$62,965 / yearRelated experience may include: Account Executive, Account Manager, Outside Sales, Outside Sales Representative, Sales, Sales Consultant, Sales Director, Sales Rep, Sales Representative, Salesperson, Account Development Manager, Channel Sales Director, Distribution Sales Manager, Inside Sales Representative, Marketing Representative. In addition to cultivating existing accounts and developing new ones, you will work closely with our General Tool Division and other Specialty Divisions providing turn-key solutions utilizing Sunbelt's wide array of equipment and services.
Territory Manager II SwisherTerritory Manager IIMilwaukee, WisconsinWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
Territory Manager National Business FurnitureTerritory ManagerMilwaukee, WisconsinWe have worked with hundreds of thousands of businesses across the country – from startups to Fortune 500 companies – to equip their workspaces with beautiful, comfortable, and functional furniture for nearly 50 years. You'll grow revenue through a combination of customer relationship management, new business development, and consultative selling, working via phone, video, and email.
Territory Manager 2020 CompaniesTerritory ManagerRacine, WIp>2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. Our client in the financial sector and 2020 Companies have partnered to hire an experienced full-time Territory Manager for a field-based team providing welcome services to new merchants.
P/L Territory Manager I Liberty Mutual Holding Company IncP/L Territory Manager IMadison, WIStrategically utilizes internal and external programs and tools designed to support the Independent Agent channel and Territory Manager agency management including all marketing and development programs, new business development tools and internal production/profitability data and analysis. Plans include strategic and tactical components and are aligned with key Personal Lines or Business Lines business strategies including carrier consolidation (book transfer), agency plant expansion, agency marketing & service programs and new product/program rollout support.
Sales Territory Manager AAA Cooper Transportation IncSales Territory ManagerMilwaukee, WIp>AAA Cooper Transportation is seeking a dynamic and results-driven Sales Territory Manager to lead revenue growth across our full suite of transportation services. This role is ideal for a strategic thinker with a passion for building relationships, identifying opportunities, and driving business success.
Territory Manager (8978) American Welding and GasTerritory Manager (8978)Wausau, WisconsinKnowledge and understanding of financial accounting terms and principals including gross margin, gross margin percent, operating income, return on investment, internal rate of return, profit and loss statement, balance sheet, and cash flow statement. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.
Territory Manager, SUD WI, Madison Charlie Health IncTerritory Manager, SUD WI, MadisonMadison, WI$70,000–$90,000 / yearYou will play a direct role in shaping how we engage referral partners in key SUD settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings.
Territory Manager, SUD WI, Milwaukee Charlie Health IncTerritory Manager, SUD WI, MilwaukeeMilwaukee, WI$70,000–$90,000 / yearYou will play a direct role in shaping how we engage referral partners in key SUD settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings.
Sr Territory Manager, Business Development - Surety (Large Contract) Nationwide Mutual Insurance CoSr Territory Manager, Business Development - Surety (Large Contract)WIRemote$144,000–$255,000 / yearNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you!
Territory Manager - Milwaukee US Foods Holding CorpTerritory Manager - MilwaukeeMenomonee Falls, WI$55,000–$95,000 / yearLead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Territory Manager - Kenosha County US Foods Holding CorpTerritory Manager - Kenosha CountyMenomonee Falls, WI$55,000–$95,000 / yearLead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Territory Manager - Fond du Lac County US Foods Holding CorpTerritory Manager - Fond du Lac CountyMenomonee Falls, WI$55,000–$95,000 / yearLead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Territory Manager - Ozaukee County US Foods Holding CorpTerritory Manager - Ozaukee CountyWI$55,000–$95,000 / yearli>Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Territory Manager - Madison US Foods Holding CorpTerritory Manager - MadisonMenomonee Falls, WI$55,000–$95,000 / yearLead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Territory Sales Manager Rheem Manufacturing CompanyTerritory Sales ManagerKimberly, WIRemoteWith over 100 years of trusted service, Design Air has built a strong network across Wisconsin, Illinois, and Michigan, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors. For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.
Territory Manager - Landscaping, Lot Sweeping and Irrigation Pro Ferrandino & SonTerritory Manager - Landscaping, Lot Sweeping and Irrigation ProMilwaukee, WisconsinTerritory Managers will: Learn: Develop and/or hone your understanding of plants, grasses, and trees that thrive in various environments, and ways to issue-spot and problem-solve for various environmental factors that can affect exterior maintenance such as landscaping, snow removal, lot sweeping and more. You will perform quality control assessments of client properties during which you will assess aesthetic appeal; the conformity of the exterior maintenance service partner’s work to contractual requirements, and you will assess safety and environmental issues to ensure quality and identify areas for improvement across client sites.
Territory Manager - Outside Sales Priority1Territory Manager - Outside SalesGreen Bay, WisconsinThe Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Territory Sales Manager Illinois Tool Works IncTerritory Sales ManagerAppleton, WIDrive product adoption of Miller Work Truck Solutions by creating and executing targeted account plans across both upfitters and strategic end-user accounts. Job Description: Job Description: Miller Work Truck Solutions are the preferred choice among fleet and service managers thanks to our industry-leading reliability and proven return on investment.
NewSenior Coronary Cathworks Territory Manager - Milwaukee, WI MedtronicSenior Coronary Cathworks Territory Manager - Milwaukee, WIMilwaukee, WisconsinRemoteOutside the cath lab, you will work closely with hospital administrators, purchasing teams, and cross-functional Medtronic partners—including Enterprise Accounts, Strategic Accounts, Sales Leadership, clinical specialists, and inventory analysts—to drive access, influence pricing and contract strategies. In the cath lab, you will provide technical leadership during coronary interventions and physiological assessments and champion best practices for the use of Medtronic’s coronary solutions, including our newly acquired digital technology, CathWorks, the market leading Angio based Fractional Flow Reserve (FFRangio) solution.
NewSenior Coronary Cathworks Territory Manager - Milwaukee, WI Medtronic PlcSenior Coronary Cathworks Territory Manager - Milwaukee, WIMilwaukee, WIRemotep>Outside the cath lab, you will work closely with hospital administrators, purchasing teams, and cross-functional Medtronic partners-including Enterprise Accounts, Strategic Accounts, Sales Leadership, clinical specialists, and inventory analysts-to drive access, influence pricing and contract strategies. In the cath lab, you will provide technical leadership during coronary interventions and physiological assessments and champion best practices for the use of Medtronic's coronary solutions, including our newly acquired digital technology, CathWorks, the market leading Angio based Fractional Flow Reserve (FFRangio) solution.
Sales - Territory Manager BlueLinx Holdings IncSales - Territory ManagerSchofield, WIHeadquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive range of structural and specialty products to approximately 15,000 national, regional, and local dealers, as well as specialty distributors, national home centers, industrial, and manufactured housing customers. BlueLinx also offers a comprehensive benefits package including health care, dental, vision, life and disability insurance starting the first day of the month, 15 days of paid time off that start accruing your first day, and 8 paid holidays per year.
Small Business Sales, Territory Manager, Minnesota The HartfordSmall Business Sales, Territory Manager, MinnesotaWisconsinEnables agents/producers to maximize their revenue through the sale of Hartford products and services by providing tools and information that differentiates The Hartford and its overall value proposition from competitors. Personal meetings and telephone contact with agents, meeting or exceeding sales objectives in growth, and a mix of business and renewal retention in assigned territories.
Territory Manager - WI & MN KerryTerritory Manager - WI & MNWisconsin, WIRemote$63,000–$116,900 / yearManage and grow a multi-million-dollar territory by increasing beverage and food sales with large local operators across multiple foodservice channels (restaurants, bars, coffee shops, lodging-resorts, etc). The Territory Manager will drive revenue growth within the Wisconsin & Minnesota territory by developing new customer relationships and expanding sales with existing accounts.
Territory Manager BerkleyTerritory ManagerAppleton, WisconsinAbility to travel in assigned territory - 60% agency engagement/ travel- this is an external facing role with a combination of in person and virtual agency appointments with a strong emphasis to meet face to face whenever possible. Berkley Management Protection offers a modular suite of management liability products through the Grove, their bespoke and easy to use platform where users can quote, bind & issue.
Territory Sales Manager, Flygt Mixers (US) Xylem IncTerritory Sales Manager, Flygt Mixers (US)WIOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. The Territory Sales Manager - Mixing Solutions is responsible for driving sales growth, market penetration, and customer engagement for the company's mixer portfolio within an assigned geographic territory.
Territory Sales Manager - Milwaukee, WI Professional Disposables International IncTerritory Sales Manager - Milwaukee, WIMilwaukee, WI$98,000–$175,000 / yearStrong communication skills • Command of MS Office applications, Salesforce.com reporting or other CRM products • Strong negotiation skills • Demonstrated strategic focus • Strong drive for success • Demonstrated relationship-building skills • Ability to challenge conventional mindset. At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including: • Sick & safe leave • Vacation • Company & floating holidays • Paid parental leave • Depending on the position, we also offer summer hours and flex place/flex time options.
Territory Manager, Interventional Pain - Wisconsin (Madison, Stevens Point, Marshfield) Avanos Medical IncTerritory Manager, Interventional Pain - Wisconsin (Madison, Stevens Point, Marshfield)Marshfield, WI$70,000–$130,000 / yearThis includes both capital purchases as well as consumable product lines, which include nerve ablation needles, radiofrequency ablation, rhizotomy products, and other products providing solutions in the treatment of pain. We are committed to creating the next generation of innovative healthcare solutions, which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery.
Future Territory Managers - Midwest SliceFuture Territory Managers - MidwestMadison, WISlice exists to level the playing field for independent pizzerias, giving local restaurant owners the same technology, marketing power, and operational tools that the big chains take for granted, without asking them to give up what makes them special. Slice powers over 10,000 of your favorite pizzerias across the US with discounts on the things they care about and use most, an integrated technology stack, world-class marketing and advertising services and a community of owners where they can learn, share and thrive together.
Territory Route Manager Vestis CorpTerritory Route ManagerStevens Point, WIResponsible for Territory service safety and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. Vestis provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets.
Territory Sales Manager - Florida Alto-Shaam IncTerritory Sales Manager - FloridaMenomonee Falls, WIFor a candidate to be successful as a Territory Sales Manager they must have: Experience: 3-5+ years of successful B2B territory sales, preferably in foodservice distribution, equipment dealer sales, or direct manufacturer sales. Collaborate Across Teams: Partner with internal culinary experts, manufacturer reps, and dealer partners to support customers from initial introduction through installation and ongoing use.
Territory Sales Manager - Southwest California A. O. Smith CorpTerritory Sales Manager - Southwest CaliforniaMilwaukee, WIRemoteThe candidate will collaborate with the National Sales Manager and Regional Sales Managers to create and execute strategies to drive specification, adoption, and sales of high efficiency water heating products, with a primary focus on Heat Pump, Condensing Tank, and Tankless technologies. Primary Function The Territory Sales Manager will be responsible for developing, implementing, managing, and maintaining the business plan and sales strategies for our premium line of high efficiency water heating products within the assigned Southern California territory.
Territory Sales Manager - Flygt Mixing Solutions Xylem IncTerritory Sales Manager - Flygt Mixing SolutionsWIOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. The Territory Sales Manager Mixing Solutions is responsible for driving sales growth, market penetration, and customer engagement for the companys mixer portfolio within an assigned geographic territory.
Associate Clinical Territory Manager, Milwaukee Cochlear LtdAssociate Clinical Territory Manager, MilwaukeeMilwaukee, WI$79,000–$83,000 / yearWhile performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external).
Territory Manager W. R. Berkley CorpTerritory ManagerAppleton, WIAbility to travel in assigned territory - 60% agency engagement/ travel- this is an external facing role with a combination of in person and virtual agency appointments with a strong emphasis to meet face to face whenever possible. Berkley Management Protection offers a modular suite of management liability products through the Grove, their bespoke and easy to use platform where users can quote, bind & issue.
Territory Sales Manager - Industrial (MN/WI) Ansell LimitedTerritory Sales Manager - Industrial (MN/WI)Madison, WI$80,000–$100,000 / yearIn this position you will play a vital role developing, nurturing, and growing territory level sales of all Industrial, Single Use and Body Protection products to end user customers throughout the Minnesota and Western Wisconsin territory! As a global leader in protection solutions, we design and develop a wide range of products including gloves, clothing, and other protective gear, to keep workers safe and productive in industrial, medical, and consumer applications.
Territory Manager - Animal Health - Northwest Michigan Cencora IncTerritory Manager - Animal Health - Northwest MichiganWisconsin, WIMinimum Skills, Knowledge and Ability Requirements: Speak Effectively: Speaks effectively in individual or group situations (e.g., meetings, presentations, interviews) including appropriate nonverbal communications; able to recognize and present information to others; recognizes different methods for communicating the same information and selects the best method; strives for positive high impact delivery. Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.