Indianapolis, Indiana3 days ago
Job-Related Skills/Competencies - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Able to communicate both verbally and in writing in a clear, and professional manner - Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues - Must participate in initial and ongoing training as required - Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection - Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications. - CPR/First Aid Certification Job-Related Experience - Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology - Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.