Technical Support Representative- Onsite ATL StratAcuity Staffing Partners IncTechnical Support Representative- Onsite ATLAtlanta, GAIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Technical Support Representative Barracuda Networks IncTechnical Support RepresentativeAlpharetta, GABarracuda Networks is seeking highly motivated and enthusiastic Computer and Networking Technicians to deliver high-quality support for our industry leading networking and security solutions. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience.
Clover Technical Support Specialist Fiserv IncClover Technical Support SpecialistGA$36,500–$53,475 / yearDiagnose and resolve hardware, firmware/app versions, peripherals (printers, scanners, cash drawers, displays), and networks (Wi‑Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. 2+ years' supporting POS or payments in a merchant-facing environment (payment processing, EMV, peripherals, device lifecycle) or equivalent hands-on POS troubleshooting experience.
Senior Product Specialist/Technical Representative. Sika CorpSenior Product Specialist/Technical Representative.Atlanta, GAWith more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry.
NewTechnical Representative Delta Air Lines IncTechnical RepresentativeAtlanta, GAIn this role, you will provide oversite of MROs that they are being maintained according to Delta and FAA specifications, including performing FOD walks, ensure safety, review of top drivers and ensuring accomplishment, review of non-routine work, and ensure key milestones are being met. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Technical Sales Representative EnerSysTechnical Sales RepresentativeGAOur portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. This role serves as the frontline technical-sales interface with customers, EPCs, OEMs, integrators, and channel partners, enabling solution-led selling and positioning EnerSys to win system-level opportunities rather than component-only sales.
Roofing Technical Representative CentiMark CorporationRoofing Technical RepresentativeAtlanta, GeorgiaCentiMark Corporation, the nation’s leader in the commercial/industrial roofing industry, has an exceptional opportunity for an entry-level Roofing Technical Representative to support Sales Representatives in the greater Atlanta, Newnan, and LaGrange areas. We provide commercial roofing services, including roof replacement, repairs, maintenance, emergency service, inspections, snow removal, and roof safety accessories.
Lead - Technical Representative On AGLead - Technical RepresentativeAtlanta, GAReporting to the Senior Lead - Technical Representatives on the Brand Experience team, you will empower a team of Representatives to deliver best-in-class service to key wholesale partners while fostering deep brand affinity within their communities. You bring 6+ years of experience in technical representation, field marketing, retail management, or sales roles within a premium performance-oriented global brand or retailer.
Forensic Technical Representative CACI International IncForensic Technical RepresentativeAtlanta, GA$82,100–$172,400 / yearDemonstrated ability to read, write, interpret, and assist in implementing Concept of Operations (CONOP), Theater Campaign Plans (TCP), Operations Plans (OPLAN), Operation Orders (OPORD), Request for Forces (RFF), Contingency Plans (CONPLAN) Theater Security Operation Plans (TSCP), and Integrated Priority Lists (IPL) at the Combatant Command (CCMD) and DoD Service Component levels. The Opportunity: Support the US Army Combat Capabilities Development Command (DEVCOM); Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance & Reconnaissance (C5ISR) Center; Engineering and Systems Integration (ESI) Directorate; C-UAS, Integration and Experimentation, and lab and field-based experimentation Division; Response Analysis and Data Extraction Branch (RADE).
Technical Sales Support - East Coast Sony Group CorpTechnical Sales Support - East CoastGA$55,153–$73,738 / yearIn addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
New26544 - Technical Sales Representative - Atlanta Life Search Technologies26544 - Technical Sales Representative - AtlantaAtlanta, GA$105,000–$125,000 / yearHands-on experience in organic or inorganic chemistry labs; methods to include ICP, HPLC, GC, trace metal analysis – sample prep, herbicides, pesticides, etc. Our client is a leading provider of solutions for laboratory applications in analytical chemistry, chemical synthesis, biotechnology, environmental testing, and food processing markets.
Sales Engineer 2, Technical Product Sales Support Comcast CorporationSales Engineer 2, Technical Product Sales SupportAtlanta, GAPowered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Technical Services Representative I or II Printpack IncTechnical Services Representative I or IIAtlanta, GATo view your rights and government notices, please see the links below: Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish). Support Product Development and Manufacturing by working with Packaging Engineers and Plant Representatives in commercializing and refining specifications and quality procedures for new and existing products.
Regional Customer Support Representative Allison Transmission Holdings IncRegional Customer Support RepresentativeGAKey Responsibilities Provide technical support to Allison Channel Partners and regional fleets, focused on supporting vehicle uptime Timely escalation and reporting of emerging product issues to regional leadership and Allison global headquarters Utilize the Performance Rewards Program (PRP) within the region to drive improved customer satisfaction Ensure a consistent customer experience within the region through Channel Partner training and audits Work with RCSM to identify and assess distributor and or dealer locations and capabilities ensure channel coverage is aligned with Allison Customer Support and growth initiative plans Support timely and accurate issue resolution and plan pro-active customer engagement to support technical meetings and drive transmission sales, as well as aftermarket parts growth Qualifications Required: Bachelor's degree in technical or business field preferred. Able to travel frequently, sometimes on short notice Proficiency in English language (written and verbal) Proficiency in technical terminology (automotive engineering) Preferred: 3+ years' professional experience Strong technical knowledge, analytical skills, and hands-on experience with heavy-duty vehicles, automatic transmissions, or similar heavy-duty components/systems preferred Strong organizations skills and disciplined work ethic Good people and team-building skills Knowledge of failure mode analysis and problem-solving techniques Ability to make decisions independently, with appropriate level of guidance This role is located in Atlanta, GA.
Advisor Support Representative Osaic IncAdvisor Support RepresentativeAtlanta, GA$53,000–$55,000 / yearPrior Experience or Exposure Including: Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office Operations. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
NewTechnical Customer Service Representative - OSC (First Shift) QTS Realty Trust LLCTechnical Customer Service Representative - OSC (First Shift)Suwanee, GAThe Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR) will be primarily responsible for managing the phone queue, projecting a professional company image through phone interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
Customer Service & Sales Support Representative Illinois Tool Works IncCustomer Service & Sales Support RepresentativeKennesaw, GAJob Description: The Customer Service & Sales Support Specialist is a highly skilled, customer-focused professional responsible for delivering exceptional service while actively supporting sales growth through effective lead management. This role serves as the first point of contact for customer inquiries, accurately assessing needs, qualifying inbound opportunities, and redirecting viable sales leads to the appropriate sales representatives.
Technical Support Specialist Dunhill Professional Search of Wilmington, Inc.Technical Support SpecialistAtlanta, GA$54,400–$70,000 / yearFull timeTechnical Support Specialist Secret Clearance | Security+ Required **Night Shift Opening Only We are looking to hire an IT Administrator to provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). Monitors and analyzes job schedules and consults with appropriate functional, programming, and technical staffs to optimize job schedules.
Customer Service & Sales Support Representative ITWCustomer Service & Sales Support RepresentativeKennesaw, GeorgiaThe Customer Service & Sales Support Specialist is a highly skilled, customer-focused professional responsible for delivering exceptional service while actively supporting sales growth through effective lead management. This role serves as the first point of contact for customer inquiries, accurately assessing needs, qualifying inbound opportunities, and redirecting viable sales leads to the appropriate sales representatives.
Representative Lead, BPS Client Service & Support Fidelity National Information Services IncRepresentative Lead, BPS Client Service & SupportAtlanta, GAYou will serve as a key link between operations teams and clients within a growing middle office function, helping shape and scale a new operating model. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
NewProduct Support Representative - Carbonizer Tigercat International IncProduct Support Representative - CarbonizerAtlanta, GAEducate and support other Product Support Representatives by providing technical guidance, sharing product knowledge, assisting with troubleshooting, and promoting consistent, effective support practices across the dealer and service network. The successful candidate will travel extensively to support installations and commissioning, train operators and dealer technicians, conduct start-ups, troubleshoot technical issues, and help ensure optimal performance and minimal downtime.
Customer Support Representative UP EntertainmentCustomer Support RepresentativeAtlanta, GAMoreover, in accordance with federal and applicable state and local law, we provide reasonable accommodations for applicants and employees’ sincerely held religious beliefs, practices, or observances conflict with work requirements and for applicants and employees with known disabilities provided that such individuals are qualified to perform the essential functions of the job, with or without accommodation, and provided that any accommodations would not impose an undue hardship on the company or introduce a direct threat to the health and safety of the worksite employee with a disability or others. · Provide multi-channel customer support, including responding to customer inquiries through email, ZenDesk Live Chat, and ZenDesk Talk (phone support), ensuring timely and accurate resolutions.
Advisor Support Representative Advisor GroupAdvisor Support RepresentativeAtlanta, GACurrent Employees and Contractors Apply Here Osaic Careers Customer Service Opportunity in Financial Services Advisor Support Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. Role Type: Full-time, Non-Exempt Salary: $53,000-$55,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Senior Technical Support Specialist Fortinet IncSenior Technical Support SpecialistAtlanta, GAWe Are Looking For: Candidate with a minimum 3 plus years of experience in a technical support or system administration role in a networking/security company or equivalent education Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable Deep working knowledge of operating systems - Windows, OSX, Unix/Linux Strong understanding of TCP/IP, routing protocols, L2/L3 switching Experience with security products - firewalls, IDS/IPS, VPN, virus scanning Strong troubleshooting and problem-solving skills Past experience using AI tools to help the effectiveness of day-to-day activities Previous call center experience, preferably supporting data networking products and/or security products is desirable A working understanding of knowledge management principles in daily workflow; KCS framework experience is an added advantage Ability to work in the office 4 days a week Possibility of an on-call rotation Strong communication skills, both written and verbal. Consultation of technical documentation, bulletins, and release notes for known problems Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions Follow up on technical cases including proper escalation and management of the case until case closure Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation.
Technical Support Specialist Koch IncTechnical Support SpecialistAtlanta, GAThe Koch Technology Swarm team (Technical Support) is knowledge-centered and provides timely, consumer-focused support related to IT end user services for all Koch companies. Starting and ending with knowledge, we partner with our consumers and help address tasks and resolve problems, reducing downtime and improving productivity.
Advisor Support Representative OsaicAdvisor Support RepresentativeAtlanta, GA$53,000–$55,000 / yearPrior Experience or Exposure Including: Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office Operations. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
NewTechnical Support Specialist GraitecTechnical Support SpecialistAtlanta, GeorgiaFull timeWorking within a global support model, the Technical Support Specialist collaborates closely with cross-functional teams, including Sales and international support teams, to ensure timely issue resolution, knowledge sharing, and continuous improvement of support processes. The team helps clients adopt BIM and cloud technologies through strategic engagements, workflow design, and solution implementation, ensuring Graitec’s offerings deliver measurable business value.
Biometrics Services Support Representative (US Remote) First Advantage CorpBiometrics Services Support Representative (US Remote)GARemote$35,000–$44,000 / yearFirst Advantage Biometrics is part of the First Advantage family, focusing on the support of end users of the First Advantage Biometrics network (customers, clients, and on-site operators/technicians) who use this network for biometrics collection, primarily fingerprints and identity document verification. We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Field Support Representative Diagnostics Atlanta West and South, GA Idexx Laboratories IncField Support Representative Diagnostics Atlanta West and South, GAGA$30–$35 / hourAbility to perform the physical aspects of the role, including extending and reaching with hands and arms, using hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools; plus occasionally climbing, balancing, bending, stooping, kneeling or crouching; and lifting, moving, and carrying up to 60 pounds. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
Technical Support Specialist Thermo Fisher Scientific IncTechnical Support SpecialistNorcross, GAWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. REQUIREMENTS: Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in technical support, service, or engineering role with complex analytical or scientific instrumentation.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningGA$54,000–$80,000 / yearRequired Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
NewCustomer Support Representative Adams KeeganCustomer Support RepresentativeKennesaw, GeorgiaThe successful candidate will assist customers with order updates, sales-related enquiries, and general communication, ensuring a positive and professional experience at every touchpoint. We value strong communication skills, a positive attitude, and the ability to stay calm and effective in fast-paced or high-pressure situations.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeAlpharetta, GAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Technical Support Specialist - AutoCAD Elec Autodesk IncTechnical Support Specialist - AutoCAD ElecAtlanta, GA$60,100–$107,690 / yearOur specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication. Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.
4PC- 295 - GA - DBHDD - IT Technical Support Specialist - 767094 4P Consulting4PC- 295 - GA - DBHDD - IT Technical Support Specialist - 767094Atlanta, GeorgiaExecute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
NewFood Service Equipment Technical Support Specialist (Remote) The WebstaurantStore IncFood Service Equipment Technical Support Specialist (Remote)GARemoteYou''ll be a great fit if you: Exude problem-solving skills & technical proficiency - you can effectively and efficiently identify, diagnose, and resolve technical issues & you have in-depth knowledge of refrigeration systems and food service equipment, with a strong understanding of their operation, maintenance, and troubleshooting. Ready Kitchen Warranty is seeking an experienced Food Service Equipment Technical Support Specialist (Remote Technical Support) with a strong background in commercial kitchen equipment, including both hot-side and refrigeration food service equipment.
Technical Support Specialist MacStadiumTechnical Support SpecialistAtlanta, GAFull timeYou own the rest: triage oversight for the AI agent, ticket lifecycle from new through solved, every escalation that goes to Orka development, platform engineering or product, and a defined set of Tier 1 software processes that customers depend on. Working with the Tier 1 AI agent: You're the quality bar for the AI's responses: reviewing its drafts when it flags low confidence, retraining it when it gets a recurring case wrong, and writing the knowledge base articles it draws from.
Bilingual Technical Support Specialist (Part-Time) Turf TankBilingual Technical Support Specialist (Part-Time)Marietta, GeorgiaYou’ll play a key role in keeping operations running smoothly by resolving problems quickly, communicating clearly, and maintaining accurate records of support activity. This role focuses on troubleshooting hardware and software, guiding users through issues, and ensuring customers stay up and running.
Technical Support Specialist MacStadium, Inc.Technical Support SpecialistAtlanta, GA$55,000–$71,000 / yearYou own the rest: triage oversight for the AI agent, ticket lifecycle from new through solved, every escalation that goes to Orka development, platform engineering or product, and a defined set of Tier 1 software processes that customers depend on. Working with the Tier 1 AI agent: You're the quality bar for the AI's responses: reviewing its drafts when it flags low confidence, retraining it when it gets a recurring case wrong, and writing the knowledge base articles it draws from.
Customer Support Representative-III LanceSoft IncCustomer Support Representative-IIIAtlanta, GARemoteFull timeYou’re excited about this opportunity because you will… Proactively reach out to dashers to set clear order expectations and instructions Spearhead & execute workflows that ensure we meet exceptional SLAs Identify trends & communicate findings to the broader teams to improve our processes Develop a deep expertise in our product, processes, systems, tools Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform. We’re excited about you because… You have a Bachelor’s degree or equivalent amount of work experience You have 2+ years of work experience in a fast-paced customer service role in technology, hospitality or grocery & convenience You are a highly-motivated individual that can work independently You are a natural problem solver, willing to triage problems that may not have a pre-defined solution You can speak fluent English and have above average technical fluency (typing speed of 40 WPM).
Field Technical Specialist - Southeast US Impulse Dynamics Germany GmbHField Technical Specialist - Southeast USAtlanta, GA$90,000–$120,000 / yearThe Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators - providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
NewField Technical Specialist - Southeast US Impulse DynamicsField Technical Specialist - Southeast USAtlanta, GeorgiaThe Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators – providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
Specialist - Technical Sales (Utility) WESCOSpecialist - Technical Sales (Utility)Union City, GAThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. As the Specialist - Technical Sales, you are a trusted advisor to utility stakeholders and will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle.
Technical Service Rep. ConsignMedTechnical Service Rep.Atlanta, GA2. Educational Support: (a) Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: 1. Degree in nursing, cardiovascular, life s ciences, engineering or technical discipline with minimumof three years work experience in technical field, engineering, hospital/clinic or sales.
Specialist - Technical Sales (Utility) WESCO International IncSpecialist - Technical Sales (Utility)Union City, GAYou will provide pre and post-sales support and expertise in a specified product category to assist the sales team in their sales efforts of technical products, systems and services. As the Specialist - Technical Sales, you are a trusted advisor to utility stakeholders and will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle.
Dietary Supplements Technical Manager (NA) - Kennesaw, GA Archer Daniels Midland CoDietary Supplements Technical Manager (NA) - Kennesaw, GAKennesaw, GAThis role will act as the liaison between ADM and customers on all complex documentation requests and provide counsel to multiple functional teams that develop, produce, market, sell, transport and store ADM products. Partner with R&D, Marketing/Commercial, Sales, Regulatory, Quality, CD&D to ensure product compliance and quality interests are complete/sufficient during new product development/introductions, including technical transfers as needed.
Technical Program Manager III, Partnerships, Data Center Operations Google LLCTechnical Program Manager III, Partnerships, Data Center OperationsAtlanta, GACreate executive presentations of the findings and subsequent recommended actions for DCOps, Google Data Centers, and leadership (e.g., program reviews, quarterly business reviews, etc.). Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
OSC Technical Customer Service Representive QTS Realty Trust LLCOSC Technical Customer Service RepresentiveSuwanee, GAThe Impact You Will Have: As an Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR) you will be primarily responsible for managing the phone queue, projecting a professional company image through phone interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good.
Senior Technical Specialist, General Liability The Travelers Companies IncSenior Technical Specialist, General LiabilityAlpharetta, GA$85,600–$141,200 / yearDirectly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
Technical Specialist, Construction Claim The Travelers Companies IncTechnical Specialist, Construction ClaimAlpharetta, GA$85,600–$141,200 / yearDirectly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.