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In this entry-level, customer-facing role, you will provide quality support for our industry-leading networking and security products by understanding, documenting, and troubleshooting customer issues through email, phone, and chat. Barracuda Networks is currently seeking highly motivated and enthusiastic Computer and Networking Technicians to join our team in Alpharetta, Georgia.

Barracuda Networks

Technical Support Representative

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A Day in the Life: Replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).

Nissan is more than a car company. We are an innovation company. We take the most innovative thinking in the industry and combine it with performance, value, efficiency, safety and style. The result: Cars that thrill you every time you get behind the wheel.
With over 150 million vehicles produced globally, Nissan continues with the goal to enrich the lives of our employees and customers alike.

Nissan is made up of a richly diverse group of people, as reflected in the company's leadership team and the numerous corporate outreach programs in which we participate in the community. Together, we have what it takes to build cars and trucks with the power to change both the way you view the world and the way you move in it.

For information about Nissan's worldwide operations, visit Nissan-Global.com.

NISSAN MOTOR CO LTD

ASE Master Certified- Technical Support Specialist 1

As a Hybrid Customer Service & Technical Support Representative, you are part of ZOLL Itamar team that supports our customers, sales reps, and clinicians, taking inbound phone calls and assisting them with customer service questions and technical troubleshooting issues. Employee is continuously required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear (up to 98% of an average 8-hour day).

<p>ZOLL Medical Corporation, an Asahi Kasei Group company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, fluid resuscitation, and therapeutic temperature management, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims in need of resuscitation and critical care.  </p><p>  The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the chemicals and fibers, homes and construction materials, electronics, and health care business sectors. Its health care operations include devices and systems for critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals, diagnostic reagents, and nutritional products. With more than 25,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit <a href="http://www.asahi-kasei.co.jp/asahi/en/" target="_blank" class="blink">www.asahi-kasei.co.jp/asahi/en/</a>. </p>

ZOLL Medical

Customer Service Representative

Receives, triages, and manages incoming support tickets in accordance with established priority levels, SLA targets, and quality ticket handling best practices, ensuring accurate categorization, clear documentation, and timely resolution or escalation. Delivers a consistently positive support experience by approaching every interaction with professionalism, patience, and a people-first mindset, and actively contributes to customer satisfaction goals as measured by feedback surveys or service quality metrics.

Technical Support Representative Jobs in Atlanta, GA

Technical Support Representative Barracuda Networks

ASE Master Certified- Technical Support Specialist 1 NISSAN MOTOR CO LTD

Customer Service Representative ZOLL Medical

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