Time to Response – Priority 1. | 0.5 hour. Be Structured Technology Group is a Microsoft-focused managed IT and cybersecurity provider serving small and mid-sized businesses across greater Los Angeles. Los Angeles, California20 days ago You combine account management finesse with deep technical understanding to ensure every client achieves measurable value, reliability, and innovation through GreyOwl’s Managed IT, Security, and Smart Infrastructure solutions. This role sits at the intersection of Customer Success, Engineering, and Sales Enablement, ensuring that every deployment, upgrade, and renewal is executed with technical precision and proactive communication. Job Summary: The Technical Account Manager's (TAM) key objectives are to proactively enhance the quality of service and to help clients better leverage the Long-Term & Post-Acute Care and Acute & Payer solutions. Teamed with the Customer Success Manager and the Support Team, the TAM acts as a technical liaison between the client and the organization, facilitating the communication, advocating on client's behalf, and ensuring the right stakeholders are engaged in any project, communication and decision making. Long Beach, CA13 days ago p>Important information: FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Lead the Team of Teams: Run multiple active programs at once, make sound architectural calls with Chief Engineers, navigate the hardest trade-offs in pointing stability and jitter, sensitivity, and revisit, and personally dive into the most program-threatening problems alongside the team. Los Angeles, CA5 days ago li>Great written & verbal communication skills - The person in this role will act as a key advisor to our company's largest clients and partners who are undertaking data ingestion, data cleansing and data integration projects. Project management abilities - The person in this role will manage long-term (multi-month) integrations, and will be responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward. Los Angeles, CA30+ days ago li>Reactive Hours per Endpoint (RHe): A primary goal is to reduce the number of support tickets a client submits by proactively fixing the root causes.. - Infrastructure Depth: Advanced knowledge of Microsoft 365 (Intune, SharePoint, Azure AD), Virtualization (VMware/Hyper-V), and Networking (VLANs, Firewalls, VPNs).
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