TECHNICAL SERVICE MANAGER Goodman ManufacturingTECHNICAL SERVICE MANAGERLake Oswego, OR$80,000–$90,000 / yearNature & Scope:* Applies advanced knowledge of job area typically obtained through advanced education and work experience* Manages projects and processes while working independently and with limited supervision* Coaches and reviews the work of lower-level professionals* Problems faced are difficult and sometimes complex; takes a new perspective on existing solutionsKnowledge & Skills:* Formal Product Training - effectively train/educate customers on our products* Strong HVAC technical knowledge, operating systems, mechanical and electrical ability* Excellent customer service, relationship management, and interpersonal skills* Proficiency in MS Outlook, Word, Excel, and PowerPoint* Must have excellent communication skills both written and verbal and HVAC technical acumen* High level of attention to detail and problem-solving skills* Excellent organizational, time management, and project management skills* Ability to apply good judgment, strong work ethics, and integrity on the job* Highly self-motivated and directed with the ability to work in a fast-moving environment* Ability to apply good judgment, strong work ethic, and integrity on the job. Position Responsibilities may include:* Provide support for dealers/contractors to resolve technical issues* Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation* Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints* Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes* Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on the success of Corrective Actions* Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates* Produce training materials for sessions* Produce materials and conduct installation and service training sessions* Responsible for high quality, cost-efficient and on-time service operation (internal and external)* Ensure the availability and quality of communications with our customers* Perform additional projects/duties to support ongoing business needs.
IT Applications and Data Services Senior Manager Multnomah County (OR)IT Applications and Data Services Senior ManagerPortland, OR$128,464.44–$205,543.27 / yearSuccess in this role begins with people: you will inherit a talented, growing team in the midst of significant modernization, and your first priority will be to stabilize it-filling key roles, building permanent capability where the organization currently relies on contractors, and creating the continuity needed to deliver our most critical projects. While this role carries broad ongoing responsibilities, we have a clear picture of what strong leadership will achieve in the first 12-18 months: The cloud-based Data and Analytics platform is delivered and adopted, with internal teams equipped to operate and build on it independently.
M&A I&D IT Manager Deloitte Touche Tohmatsu LtdM&A I&D IT ManagerOR$155,600–$306,800 / yearDeloitte's M&A I&D team assists our clients with deal closing, integration and divestiture strategy and governance, integration and divestiture accounting and reporting services, developing and executing a Day 1 implementation plan, and addressing longer-term integration needs to create the future-state organization our clients envision. We offer comprehensive end-to-end support and advisory services, covering areas such as valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
NewIT Manager ApconIT ManagerWilsonville, Oregonp>APCON designs and assembles industry-leading network visibility and security technologies in the United States, supporting some of the world’s largest and fastest networks. A highly skilled IT Manager with deep technical expertise in on-premises infrastructure, Windows Server 2019, network security, and firewall administration.
NewAirport Information Technology Manager Redmond City CouncilAirport Information Technology ManagerRedmond, OR$8,996–$11,444 / yearThis role is responsible for coordination of all Airport-specific information technology operations, including network infrastructure, systems support, cybersecurity & regulatory alignment, vendor coordination, and long-term technology planning. The role regularly collaborates with Airport leadership, operational teams, administrative staff, tenants, vendors, and Central IT partners to ensure effective, compliant, and coordinated IT services.
NewTechnical Business Analyst 2 First Tek, Inc.Technical Business Analyst 2Portland, ORRemote$3–$6 / hourCollaborate with senior or lead org analysts or BPA manager to identify and plan business analysis work needed to meet project needs, which may include: Recommend the artifacts and level of detail for the business analysis effort, i.e. the analysis objective which supplies the technical team with information that assists in planning a system build. Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal BPA clients implementing small to medium -sized projects, as per the organization s established System Life Cycle (SLC) process.