NewTech Team Lead Vaco LLCTech Team LeadHolland, MI$62,400–$68,640Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Manager, Oracle Cloud Technical Lead PricewaterhouseCoopers LLPManager, Oracle Cloud Technical LeadMI$99,000–$232,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by solving and analyzing complex problems to develop top-quality deliverables.
Technical Lead Controls Engineer Axis AutomationTechnical Lead Controls EngineerGrand Rapids, MI$115,000–$140,000 / yearIn addition to executing individual projects, the Technical Lead influences system-level architecture decisions, troubleshoots high-impact issues, and represents Controls Engineering in advanced customer and supplier discussions. Communication: Communicates clearly with project teams, peers, cross‑functional groups, customers, and suppliers; regarded as an all‑around resource for anyone interacting with Axis Automation.
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerMI$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Senior Manager, Oracle Cloud Technical Lead PricewaterhouseCoopers LLPSenior Manager, Oracle Cloud Technical LeadMI$124,000–$280,000 / yearResponsibilities Lead the development and execution of Oracle technology solutions Guide large-scale projects and oversee their successful implementation Innovate and streamline processes to enhance operational productivity Engage with clients at a senior level to drive project success Utilize specialized knowledge to deliver exceptional results Provide strategic insights to support the firm's business strategies Foster trust and collaboration among multi-level teams and stakeholders Motivate and coach teams to address and solve complex challenges What You Must Have Bachelor's Degree 12 years of experience What Sets You Apart Bachelor's Degree in Computer Science, Computer and Information Science, Computer Engineering, Information Technology, or Management Information Systems preferred Demonstrating consulting abilities to successfully manage client needs Exemplifying flexibility in prioritizing tasks and deliverables Building relationships and aligning technical solutions with business objectives Overseeing and driving Oracle Fusion Applications and Oracle Cloud Infrastructure Developing awareness of Firm's services, delivery models, tools, and accelerators Leading team of onshore and offshore technical professionals Demonstrating understanding of Oracle Cloud ERP applications and Oracle Fusion Architecture * Using serverless technologies and microservice-based architecture Travel Requirements Up to 60% Job Posting End Date The salary range for this position is: $124,000 - $280,000. You shall leverage your specialized knowledge and technical acumen of industry-leading business trends, the firm's client service offerings, and professional industry networks to deliver quality results to clients and provide strategic input into the firm's business strategies.
NewTechnical Lead ApolisTechnical LeadHolland, MI$45–$50 / hourThe ideal candidate will act as a bridge between IT and OT, ensuring real-time data flows, production continuity, and rapid incident resolution in a highly automated manufacturing environment. • We are seeking a MES/MoM Support Engineer with strong IT/OT convergence experience to support and sustain manufacturing execution systems.
Product Technical Lead - Software Engineer II BDO USA PCProduct Technical Lead - Software Engineer IIMI$170,000–$250,000 / yearJob Summary: The Lead Software Engineer II, Tax Product Development (Lead Engineer II) plays a critical role in designing and implementing complex distributed systems, including solutions leveraging Microsoft Power Applications and Project Operations that support the tax practice and delivery of services to clients. The Lead Engineer II owns the end-to-end delivery of distributed systems, defining technical requirements and architecture for tax products and solutions, with a focus on integrating and optimizing Dynamics CE and Project Operations to enhance client management and project delivery.
NewTechnical Lead The C2 GroupTechnical LeadGrand Rapids, MIThis individual is comfortable consulting with clients and internal teams, documenting technical direction, and helping The C2 Group keep pace with innovation without losing sight of quality, supportability, and business value. This role is ideal for someone who has hands-on experience building AI-enabled workflows, writing agents, and applying automation in ways that solve real client problems.
Senior Associate, Oracle Cloud Technical Lead PricewaterhouseCoopers LLPSenior Associate, Oracle Cloud Technical LeadMI$77,000–$202,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
NewTechnical Implementation Project Lead, Industrial Solutions OtterBase IncTechnical Implementation Project Lead, Industrial SolutionsGrand Rapids, MIBy mid-morning, you’re refining the project plan—updating timelines, tracking budgets and forecasts, and confirming action items from yesterday’s meeting. You start the morning syncing with engineering, procurement, operations, and customer stakeholders to align on scope, deliverables, schedules, and resources.
Technical Manager - Civil Platforms GE Aerospace.Technical Manager - Civil PlatformsGrand Rapids, MIp>The "Technical Manager - Civil Platforms" will lead a team in the Civil Platforms (CP) engineering organization, supporting the business and Application Engineering teams in defining a strategy for growth, driving initiatives to continuously improve performance and processes, executing successfully on projects to bring value for the company and our customers, and achieving key functional, business, and broad company objectives. This is a People Leader role for a team of roughly 6-10 Systems Engineers (SEs) that will require a talented individual to use their experience, knowledge, influence, and initiative to set strategy, manage team competency development, and drive engineering execution excellence.
Salesforce Technical Manager Deloitte Touche Tohmatsu LtdSalesforce Technical ManagerGrand Rapids, MI$137,000–$229,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. Our Deloitte Digital Foundry, Operate & Innovation team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.
Oracle Cx Technical Manager Deloitte Touche Tohmatsu LtdOracle Cx Technical ManagerGrand Rapids, MI$130,800–$241,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Google Gemini Manager, Technical Transformation Deloitte Touche Tohmatsu LtdGoogle Gemini Manager, Technical TransformationMI$134,500–$265,100 / yearPeople Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
P&C Technical Solutions Architect, Manager PricewaterhouseCoopers LLPP&C Technical Solutions Architect, ManagerMI$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty.
Engineering Manager- Technical Program Manager PricewaterhouseCoopers LLPEngineering Manager- Technical Program ManagerMIul>At least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Program Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives - driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Engineering Manager-Technical Product Owner PricewaterhouseCoopers LLPEngineering Manager-Technical Product OwnerMIul>At least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Technical Accounting & Reporting Senior Manager Deloitte Touche Tohmatsu LtdTechnical Accounting & Reporting Senior ManagerMI$134,475–$269,875 / yearWe bring together the diverse skills and industry experience of our people, leading-edge technology, and a global network to deliver high-quality audits of financial statements and internal controls over financial reporting, along with assurance reports and valuable advice and insights across the corporate reporting landscape. Strong knowledge of SEC reporting with experience as a SEC reporting director or manager or equivalent position; 3+ years of direct SEC experience plus 5+ years of public accounting or equivalent experience, ideally within a public accounting and/or advisory environment.
Senior Associate, Technical Delivery Project Manager PricewaterhouseCoopers LLPSenior Associate, Technical Delivery Project ManagerGrand Rapids, MI$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.
Amazon Connect Manager, Technical Transformation Deloitte Touche Tohmatsu LtdAmazon Connect Manager, Technical TransformationMI$130,800–$241,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Software Technical Account Manager II (Traveling) AxonSoftware Technical Account Manager II (Traveling)Grand Rapids, MIstrong> or via our Axon Privacy Web Form. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Technical Program Manager Deloitte Touche Tohmatsu LtdTechnical Program ManagerMI$140,000–$180,000 / yearThe Technical Program Manager will lead end-to-end program management for large-scale retail technology transformation initiatives, including POS modernization, store systems, and enterprise platform deployments across thousands of locations. Required: 8+ years leading end-to-end program management for large-scale retail technology transformation initiatives, including POS modernization, store systems, and enterprise platform deployments across thousands of locations.
Technical Leader / IT Architect MaximusTechnical Leader / IT ArchitectGrand Rapids, MIRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is strongly preferred).
Salesforce CPQ Senior Manager, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Senior Manager, Technical TransformationMI$175,725–$292,875 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Salesforce CPQ Manager, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Manager, Technical TransformationMI$144,600–$241,000 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewTechnical Scrum Master Expert Technology ServicesTechnical Scrum MasterGrand Rapids, MIWill also work as a Delivery Lead for development teams so past experience leading dev teams is a must. Please Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile.
NewERP Technical Consultant | Dynamics 365 Business Central + Infor LN VervintERP Technical Consultant | Dynamics 365 Business Central + Infor LNGrand Rapids, MichiganThe consultant works within an SLA-driven support framework to ensure system stability, resolve technical issues, deliver governed enhancements, and improve operational efficiency through automation and platform stewardship. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.
Senior Technical Leader - Sensing and Signal Processing GE Aerospace.Senior Technical Leader - Sensing and Signal ProcessingGrand Rapids, MI$167,000–$240,000 / yearRole Summary/Purpose: The Avionics Emerging Technologies Team focuses on early-stage pursuits and new technology introduction (NTI) in the areas of sensing, autonomy, artificial intelligence (AI)/machine learning (ML), cybersecurity, and advanced mission systems. Working closely with peers in the Emerging Technologies Team as well as product managers and key stakeholders across Avionics organization, this individual will facilitate in bringing the strategic vision to reality and provide technical expertise in signal processing, sensing technologies, and signal intelligence.
Senior Technical Product Owner PricewaterhouseCoopers LLPSenior Technical Product OwnerMIul>At least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Technical Marketing Specialist Spax, Trufast, & TrufTechnical Marketing SpecialistGrand Rapids, MichiganDevelopment of technical marketing content focused on the building envelope including CEU courses, white papers, articles, case studies, newsletters, videos, and podcasts. You will work closely with cross-functional team members to plan and develop technical marketing content including CEU courses, case studies, articles, white papers, videos and podcasts.
Microsoft D365 F&O Technical Architect Deloitte Touche Tohmatsu LtdMicrosoft D365 F&O Technical ArchitectMI$144,600–$265,100 / yearLead the activities of one of the project's workstreams (Deloitte and Client personnel), which may include things such as planning the activities of the workstream, leading design and refinement sessions, configuration of MS D365 software, coordinating cross-functional activities where interaction with other workstreams is needed, maintaining documentation and statistics on the workstream's progress, oversight of the workstream's testing activities, and management of Risks, Actions, Issues and Decisions related to your team. As a Manager, your role leading the technical workstream will be to understand the client's business objectives and present technical solutions in Dynamics 365 Finance & Operations ERP which leverages the product's strengths and bridges gaps to bring value.
Senior Technical Analyst MillerKnoll IncSenior Technical AnalystMIThis role serves as the primary subject matter expert for the platform, partnering with cross-functional stakeholders to ensure product data is accurate, complete, and delivered efficiently across all downstream channels. The ideal candidate brings deep technical knowledge of PIM systems, integration architecture, strong analytical skills, and the ability to translate complex business requirements into scalable system configurations.
Senior Technical Leader – Sensing and Signal Processing GE AerospaceSenior Technical Leader – Sensing and Signal ProcessingGrand Rapids, MichiganWorking closely with peers in the Emerging Technologies Team as well as product managers and key stakeholders across Avionics organization, this individual will facilitate in bringing the strategic vision to reality and provide technical expertise in signal processing, sensing technologies, and signal intelligence.Job Description.
Senior Consultant, Oracle HCM Technical Deloitte Touche Tohmatsu LtdSenior Consultant, Oracle HCM TechnicalGrand Rapids, MI$117,000–$229,000 / yearOur HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Controls Engineer Technical Support KION Group AGControls Engineer Technical SupportGrand Rapids, MI$65,000–$140,000 / yearParticipates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction Provides troubleshooting expertise to Dematic's customers Travel between 20-30% to different customer locations which may include weekends, holidays, and Overtime Average day time will be spent; 10% Time on calls, 60% Time working case Backlog& Case/Project Management, 30% Training/Training Development What We are Looking For: Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). 3-5 years of experience in technical support within material handling, automation, or logistic 3+ years' experience with controls hardware troubleshooting 3+ years electrical troubleshooting experience Strong understanding of automated systems and basic PLC troubleshooting.
Controls Engineer Technical Support Dematic CorpControls Engineer Technical SupportGrand Rapids, MI$65,000–$140,000 / yearYour primary focus will be to, close out backlog of active long life cases, provide case analysis to determine if the case closure was proficient, & work with management to increase solution execution efficiency. Accountability: Contributes to functional / business projects and takes over accountability for parts / may have accountability for on-going activities or objectives.
Google Gemini Senior Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdGoogle Gemini Senior Consultant, Technical TransformationMI$110,700–$218,300 / yearli>People Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
Amazon Connect Technical Architect, Associate Vice President Deloitte Touche Tohmatsu LtdAmazon Connect Technical Architect, Associate Vice PresidentMI$171,500–$307,500 / yearp>Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
NewCall Center Technical Support Associate - Temporary WASH Multifamily Laundry Systems, LLCCall Center Technical Support Associate - TemporaryGrand Rapids, MIAs a technical support specialist, connecting our customers with technology and our global support structure, your insights will help shape product improvements, close experience gaps, and strengthen our reputation as an industry-leading laundry partner. As a member of our broader Customer Experience organization, you will be in a critical position to deliver high-quality customer solutions, while also providing internal support and guidance to the Level 1 support team.
Controls Engineer Technical Support KIONControls Engineer Technical SupportGrand Rapids, MichiganYour primary focus will be to, close out backlog of active long life cases, provide case analysis to determine if the case closure was proficient, & work with management to increase solution execution efficiency. • Accountability: Contributes to functional / business projects and takes over accountability for parts / may have accountability for on-going activities or objectives.
Technical Director - Industrial Water Black & Veatch Holding CoTechnical Director - Industrial WaterMIp>Lead strategic planning efforts for Industrial Water Clients globally with a focus on building deep client relationships, expanding the volume of work with the clients, and supporting flawless project execution-particularly for complex, high-purity, high-reliability manufacturing environments (e.g., semiconductor and pharmaceutical manufacturing) includes serving as a seller-doer on applicable projects with support from the BV Project Management Team, local resources, and the global BV Solution Teams. Our Industrial Water business is a strategic focus area and is growing, driven by our client's needs - including securing sustainable water supplies, permitting, water treatment, conveyance/intakes, wastewater disposal and meeting organizational ESG/sustainable supply chain goals.
US-Technical Specialist Apple IncUS-Technical SpecialistGrand Rapids, MIYou should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Technical Sales Representative NEFF AutomationTechnical Sales RepresentativeGrand Rapids, MichiganTechnical Sales Representative – Industry Leading Solutions Provider Neff is an industry leading automation solution provider selling best in class technology to manufacturers across a wide range of industries. NEFF is a fourth-generation family-owned business dedicated to the success of its customers, partners, and its employees and offers a substantial compensation and benefits package that includes: Industry leading salary and incentive opportunities with no cap.
Technical Investigator - Quality & Process Excellence West Pharmaceutical Services IncTechnical Investigator - Quality & Process ExcellenceWalker, MIWest solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. Reporting to the Value Stream Lead within Operations, the Senior Associate Technical Investigator serves as a site‑level technical leader for complex problem solving, systemic non‑conformance reduction, and continuous improvement.
Welding Engineering & Technical Leader BeverlinWelding Engineering & Technical LeaderGrand Rapids, MIp>You will lead weld process strategy, develop and maintain WPS/PQR documentation, design weld fixtures, support new product launches, and mentor welders—including direct coaching for the Weld Production Trainer. Beverlin is a trusted manufacturer known for producing high-quality perforated metal tubes, fabricated components, and custom metal solutions for customers across multiple industries.
Technical Food Production 2nd Shift Hudsonville Ice CreamTechnical Food Production 2nd ShiftHolland, MI$22–$28 / hourAs a Technical Operator at Hudsonville Ice Cream, you will play a key hands-on role in producing, packaging, and preparing our ice cream products across multiple production platforms. Success in this role requires initiative, a strong work ethic, and commitment to The Hudsonville Way by demonstrating teamwork, positivity, and responsibility in every aspect of production.
Technical Food Production 3rd Shift Hudsonville Ice CreamTechnical Food Production 3rd ShiftHolland, MI$22–$28 / hourAs a Technical Operator at Hudsonville Ice Cream, you will play a key hands-on role in producing, packaging, and preparing our ice cream products across multiple production platforms. Success in this role requires initiative, a strong work ethic, and commitment to The Hudsonville Way by demonstrating teamwork, positivity, and responsibility in every aspect of production.
Seasonal, Operations Technical Specialist (Part Time) H&R BlockSeasonal, Operations Technical Specialist (Part Time)HASTINGS, MichiganFull timeWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Senior Technical Writer Dematic CorpSenior Technical WriterHolland, MI$87,000–$127,600 / yearTasks and Qualifications: What You Will Do in this Role: Analyze engineering data, SME input, and source materials to produce approved structured content and - in collaboration with information architecture- intelligent content for both, human re-use (training and other) and machine-based (AI) consumption. Working closely with engineer and product teams, the position delivers audience‑specific, globally aligned content that strengthens product understanding, reduces support costs, and accelerates knowledge transfer across the organization.