NewTechnical Support Analyst 2 V-Soft Consulting Group IncTechnical Support Analyst 2Richmond, VirginiaContractorEquipment Installation & Setup: Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices. Ongoing Technical Support: Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner.
NewData Governance Analyst PlanIT GroupData Governance AnalystRichmond, VAAdvanced knowledge of SQL for data profiling and data analysis (data quality, data reconciliation, data distribution) -Ability to write SQL and leverage advanced Excel formulas to assess data. Collaborates effectively with data stewards, business stakeholders, and technical teams to maintain data quality, enforce policies, and enable trusted, well-documented data for analytics and operational use.
NewSr. Business Data Analyst PlanIT GroupSr. Business Data AnalystRichmond, VADescription: Lead data discovery and requirements of new data ingestions, conduct in depth analysis for source to target mapping, develop data dictionaries, and perform data testing and validation. • Advanced business requirements gathering and documentation with the ability to work with the technical team to translate business requirements to technical requirements.
NewBusiness Data Analyst PlanIT GroupBusiness Data AnalystRichmond, VAPerform data discovery and requirements of new data ingestions, conduct in depth analysis for source to target mapping, develop data dictionaries, and perform data testing and validation. • Intermediate business requirements gathering and documentation with the ability to work with the technical team to translate business requirements to technical requirements.
Technical Support Analyst Ampcus IncorporatedTechnical Support AnalystRichmond, VARequired 8 Years Extensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) Required 8 Years Experience in testing complex systems to determine that business needs are met. This initiative is part of a long-term enterprise modernization program focused on enhancing digital services, improving operational efficiency, and delivering a better experience for both external users and internal stakeholders.
Senior Technical Analyst - Utilities Timmons Group IncSenior Technical Analyst - UtilitiesRichmond, VA$80,000–$100,000 / yearSkills and Requirements of a successful candidate should have the following, but are not limited to: Bachelor''s degree or equivalent from four-year college in GIS, Surveying, engineering, Geography, Information Systems, or related degree, and at least eight years of related experience and/or training; or equivalent combination of education and experience. Support the development and maintenance of Esri-based GIS solutions and applications, build complex data migration/ETL processes, and provide ongoing support for GIS programs and functions requiring programming and analysis.
NewTechnical Support Analyst Crescens Inc.Technical Support AnalystRichmond, VAKey Responsibilities: The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Technical Support Analyst 4 Datasoft TechnologiesTechnical Support Analyst 4Richmond, VAA new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to receive digital applications and renewals from more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. This is part of an agency-wide initiative called NexGen Regulatory Platform , designed to modernize technology and improve services for Virginia residents while making government operations more efficient.
NewTechnical Support Analyst Integrated Resources, IncTechnical Support AnalystRichmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewTechnical Support Analyst Apollo Technology Solutions LLCTechnical Support AnalystRichmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Technical Support Analyst Accylerate, IncTechnical Support AnalystRichmond, VAExperience providing customer or technical support for SaaS or low code/no code applications (e.g., Salesforce, Appian, Microsoft Power Platform, ServiceNow). Strong customer service skills, with the ability to remain patient, clear, and solution oriented when assisting users of varying technical abilities.
VDACS - Technical Support Analyst 4 - IN PERSON IVs Required PeopleNTech LLCVDACS - Technical Support Analyst 4 - IN PERSON IVs Required1390 Ridgeview Drive Allentow, VAA new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. Extensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) Required 8 Years .
Technical Support Analyst III Ampcus IncorporatedTechnical Support Analyst IIIRichmond, VAThe enterprise level EHR Security Analyst will be responsible for providing help shaping the security profiles and access controls for the EHR along with providing support Tier 1 to the EHR end users on related areas. Work with EHR Security Officer, IT Technical team, Support Team and EHR Core team to help define and automate user provisioning and offboarding procedures.
Technical Support Analyst 4 – Richmond, VA Sivad ConsultingTechnical Support Analyst 4 – Richmond, VARichmond, Virginia$45–$50 / hourExperience providing customer or technical support for SaaS or low‑code/no‑code applications (e.g., Salesforce, Appian, Microsoft Power Platform, ServiceNow). Strong customer service skills, with the ability to remain patient, clear, and solution‑oriented when assisting users of varying technical abilities.
NewVCCA - Technical Support Analyst 2 PeopleNTech LLCVCCA - Technical Support Analyst 21390 Ridgeview Drive Allentow, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewVDACS - Technical Support Analyst 4 - IN PERSON IVs Required Nleague Services IncVDACS - Technical Support Analyst 4 - IN PERSON IVs RequiredRichmond, Virginia$59.05 / hourFull timeRole Description, Day to DayA new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. - Required - 8 - YearsExtensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) - Required - 8 - YearsExperience in testing complex systems to determine that business needs are met.
Enterprise Technical Support Analyst Gainsight, Inc.Enterprise Technical Support AnalystVA$62,000–$66,000 / yearIn this role, you'll play a key role in delivering world-class enterprise technical support to Gainsight's paid support customers by managing a portfolio of enterprise clients and owning complex technical and functional issues end-to-end, from initial report through resolution. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys working cross-functionally with teams like Product, Engineering, and Customer Success.
VDH Technical Support Analyst 4 PeopleNTech LLCVDH Technical Support Analyst 41390 Ridgeview Drive Allentow, VAThe position will report to the Office of Information Management's IT Operations Center and will perform various tasks to help direct IT requests through the appropriate channels, communicate the IT needs of the regions, and will be the voice of their assigned region. The candidate will be responsible for scheduling refresh appointments and imaging, deploying, transferring data, installing apps and doing all hardware set-up and troubleshooting.
NewTechnical Support Analyst 2 22nd Century Technologies, Inc.Technical Support Analyst 2Richmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Technical Support Analyst 4 VTal Technology Solutions LLCTechnical Support Analyst 4Richmond, VAExperience providing customer or technical support for SaaS or low code/no code applications (e.g., Salesforce, Appian, Microsoft Power Platform, ServiceNow). " Strong customer service skills, with the ability to remain patient, clear, and solution oriented when assisting users of varying technical abilities.
Technical Support Analyst Inteletech GlobalTechnical Support AnalystRichmond, VirginiaABOUT THE ROLE This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical support to all areas within the organization. Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.
NewTechnical Support Analyst :: Richmond, VA (Onsite) ARK Solutions, Inc.Technical Support Analyst :: Richmond, VA (Onsite)Richmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewVDH Technical Support Analyst 4 Nleague Services IncVDH Technical Support Analyst 4Petersburg, Virginia$40–$45 / hourContractorKnowledge of and previous experience with the Virginia Information Technologies Agency (VITA)Excellent project management skills and ability to manage multiple priorities. General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
NewTechnical Support Analyst 2 (Short Term) TOMORROW HIRETechnical Support Analyst 2 (Short Term)Richmond, VAThis role is responsible for installing and configuring IT equipment, preparing and deploying workstations, supporting business applications, and resolving technical issues through responsive customer service and effective troubleshooting. The Technical Support Analyst 2 serves as the primary point of contact for end-user technical support, ensuring hardware, software, and network systems remain operational with minimal disruption to business operations.
NewTechnical Support Analyst 2 OP Consulting Group LLCTechnical Support Analyst 2Suite 3100, VACore Competencies: Effective troubleshooting and diagnostics, strong user-friendly communication, exceptional time management, and a customer-service-oriented demeanor (Required: 4 Years) . Physical & Security Requirements: Ability to lift and move IT equipment (computers, monitors, networking gear) and maintain strict confidentiality handling sensitive information (Required: 4 Years) .
Technical Support Analyst 4 TOMORROW HIRETechnical Support Analyst 4Richmond, VAThis position plays a critical role in supporting the agency's NexGen Regulatory Platform initiative by assisting end users, resolving technical issues, supporting application releases, and ensuring a high-quality customer experience. The Technical Support Analyst 4 serves as the primary point of contact for users of the Evoke regulatory application, a new online platform supporting charitable organization registrations and renewals across the Commonwealth of Virginia.
Technical Support Analyst 4 - IN PERSON IVs Required StratAcuity Staffing Partners IncTechnical Support Analyst 4 - IN PERSON IVs RequiredRichmond, VA$22–$34 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role involves supporting a new online platform, which is part of a larger agency-wide initiative to modernize technology and improve service delivery for various state programs.
MP&P Technical Analyst 5 ACL DigitalMP&P Technical Analyst 5Richmond, VAEducation Experience Education: Experience is typically acquired through advanced education, e.g., Associates degree, and typically 20 or more years related work experience or an equivalent combination of education and experience. Boeing Commercial Airplanes is looking for Associate and Experienced Non-Destructive Test (NDT) Specialists to support the In-Service NDT team based in Tukwila, WA on first shift.
Senior IT Technical Support Analyst Troutman Pepper Hamilton SandersSenior IT Technical Support AnalystRichmond, VirginiaThe IT Technical Support Analyst is responsible for installing, supporting, maintaining, and tracking all firm computer and telephone equipment, as well as supporting the Microsoft Office Suite and Desktop Operating Systems in a network environment, with a focus on providing outstanding customer service. Excellent customer service and the ability to communicate effectively with clients, Troutman Pepper Locke attorneys, and staff at all levels and work well as part of a team.
NewTechnical Support Analyst Nleague Services IncTechnical Support AnalystColonial Heights, VirginiaContractorTechnical Support AnalystLocation: 2430 Pine Forest Dr, Colonial Heights, VA 23834 (Campus Remote Site Location)Duration: 4 Months (Possibility of extension)100% ON SITEAbout The Role100% on site with 1 possible telework dayKey ResponsibilitiesIdentify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).Remote Troubleshooting: Use remote desktop tools to guide users through software installations, password resets, and connectivity issues.
Technical Support Analyst 4 Endurance IT ServicesTechnical Support Analyst 4Richmond, VA8+ years of experience supporting customers or end users of SaaS and/or low-code/no-code platforms such as ServiceNow, Appian, Microsoft Power Platform, or similar applications. The platform is part of a long-term statewide technology modernization initiative designed to improve digital services, streamline regulatory processes, and enhance operational efficiency.
NewTechnical Support Analyst 2 – Contract Position Brancore Technologies L.L.C.Technical Support Analyst 2 – Contract PositionRichmond, VirginiaContractorPosition SummaryThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Technical Support Analyst AvePointTechnical Support AnalystRichmond, VirginiaAt AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you! AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments.
Senior IT Technical Support Analyst Troutman PepperSenior IT Technical Support AnalystRichmond, GA$70,000–$90,000 / yearThe IT Technical Support Analyst is responsible for installing, supporting, maintaining, and tracking all firm computer and telephone equipment, as well as supporting the Microsoft Office Suite and Desktop Operating Systems in a network environment, with a focus on providing outstanding customer service. Excellent customer service and the ability to communicate effectively with clients, Troutman Pepper Locke attorneys, and staff at all levels and work well as part of a team.
Desktop/Technical Support Analyst 3 Inteletech GlobalDesktop/Technical Support Analyst 3Richmond, VirginiaThis position requires the following skills: -Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.) -Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products. Need a skilled Desktop/Technical Support Technician to support the Department of Veterans Services' (DVS) Sitter & Barfoot Veterans Care Center, which is a medical facility that has about 200 IT devices (desktops, laptops, and printers, mobile phones).
NewTechnical Support Analyst (Desktop Support Help Desk) Rose InternationalTechnical Support Analyst (Desktop Support Help Desk)Richmond, Virginia$20–$22 / hourTemporaryThis role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Technical Support Analyst 4 (803055) HCL Global Systems Inc.Technical Support Analyst 4 (803055)Petersburg, VAAdvise users on how to use technology or what technology exists to meet their business needs or communicates those needs to the IT Operations Center for advice. Coach staff through troubleshooting computer, hardware, phone, mobile phone, asset inventory, and software issues.
Senior Technical Business Systems Analyst CapTech Ventures IncSenior Technical Business Systems AnalystRichmond, VA$90,000–$180,000 / yearSenior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical stakeholders to define complex solutions, drive solution design, and ensure delivered products meet real business needs. Proven experience leading, mentoring, or managing Business Analysts or cross-functional teams with 3-5+ years of people leadership, team leadership, or delivery leadership responsibility.
VDH Technical Support Analyst III PeopleNTech LLCVDH Technical Support Analyst III1390 Ridgeview Drive Allentow, VAThe Virginia Department of Health (VDH) enterprise level EHR Security Analyst will be responsible for providing help shaping the security profiles and access controls for the EHR along with providing support Tier 1 to the EHR end users on related areas. ·Work with EHR Security Officer and ISO Office and EHR Core team to define and complete security documentation and downtime procedures according with VDH Security guidelines.
NewTechnical Support Analyst 2 Datasoft TechnologiesTechnical Support Analyst 2Richmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. Equipment Installation & Setup Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.
Data Analyst - IV StratAcuity Staffing Partners IncData Analyst - IVRichmond, VA$90–$106 / hourHands-on for performing technical analysis and troubleshooting on highly complex integrated systems, including diagnostic approaches, determining root causes, and identifying solutions on a data lake house hosted in a cloud environment utilizing technologies such as R, sparklyr, Databricks, Starburst, Collibra, Tableau, Python and/or Alteryx. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
Technical Writer Expert In Recruitment SolutionsTechnical WriterGlen Allen, VA5+ years of technical writing experience including developing cybersecurity communications deliverables such as documentation, plans, action reports, and meeting minutes for internal and external audiences. - Ability to work under pressure with engagement leads, technical analysts, and subject matter experts in a fast-paced cybersecurity environment to ensure timely product release.
PACS Technical Support Management Manager - Full Time - Remote Experity IncPACS Technical Support Management Manager - Full Time - RemoteVARemote$90,900–$110,000 / yearCommunicate and collaborate effectively with other functional leaders by solving business challenges together, identifying growth opportunities, and collaborating to drive efficiency and effectiveness across the organization, while focusing on support. Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused.
Technical Writer ASM Research, An Accenture Federal Services CompanyTechnical WriterRichmond, VA$64,000–$71,700 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role collaborates closely with engineers, analysts, process and practice owners, service owners, the ITIL Specialist, and the Service and Integration Management Lead to translate complex technical, operational, and security-related information into accessible content.
Business Analyst 4 Ampcus IncorporatedBusiness Analyst 4Richmond, VASkill Required / Desired Amount of Experience Expertise Rating Move Agile Business Analyst; Stong understanding of Scrum concepts and methodologies Required 5 Years Well versed with Scrum and Agile, Scaled Agile and Kanban methodologies Required 5 Years Technical experience in organizing and maintaining sprint and product backlogs Required 5 Years Technical experience translating client and product strategy requirement into application requirements and user stories. Required 5 Years Prior State of VA IT Business Analyst Experience Strongly preferred Highly desired Have a strong understanding of multi tiered applications Required 5 Years .
Principal Financial Analyst Capital OnePrincipal Financial AnalystRichmond, VirginiaFinancial Analysts perform financial data analysis in preparing Profit & Loss or other statements and frequently build reports for higher level associates; provide management and business clients with project statuses; perform reporting and analysis to support presentation and ad-hoc requests. Principal Financial Analyst As a Principal Financial Analyst on the EPX (“Enterprise Product & Experience”) Finance team you will work for a company that invests in ways to tell stories, view trends, and diagnose results in a more compelling and visual nature.
Principal Financial Analyst | Global Enterprise Affairs Finance Capital OnePrincipal Financial Analyst | Global Enterprise Affairs FinanceRichmond, VirginiaPrincipal Financial Analyst | Global Enterprise Affairs Finance The Staff Finance function is seeking a driven and analytically curious Principal Financial Analyst to join the Global Enterprise Affairs (“GEA”) finance team. Deliver accurate and meaningful financial management analyses to enable our partners to deliver on their financial and business objectives; contribute to, and deliver, presentations to communicate results, outcomes and actions to senior audiences.
WBT - Tech Support Analyst I Advanced Solutions International IncWBT - Tech Support Analyst IVA$55,000–$65,000 / yearAdvanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. TopClass LMS by WBT Systems provides the tools for associations and training organizations to become the preferred education provider in their market, delivering value to learners at every stage of their working life.
Business Analyst Apollo Technology Solutions LLCBusiness AnalystRichmond, VACommunicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Note: On-site is preferred hiring manager is requesting the candidate be within a three-hour drive (not flight) of the Client office for occasional in case an onsite meeting is required.
Business Analyst Ampcus IncorporatedBusiness AnalystRichmond, VAThe Business Analyst will work in both Agile (Sprint) and traditional Waterfall methodologies for the Software Development Lifecycle (SDLC), contributing to ensuring that customers' requirements are met through the development and delivery of requested enhancements. Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress.