UNKNOWN

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We are seeking a customer-focused Tier 1 Help Desk Analyst to provide first-level technical support to end users for the Pennsylvania Department of Transportation (PennDOT). The ideal candidate will have strong communication and customer service skills, basic IT knowledge, and the ability to assist users with varying levels of technical expertise.

Phoenix Business, Inc

Help Desk Analyst Tier 1

jobdiva

HOUR

QA Analyst Location: Mechanicsburg, PA Work Arrangement: Hybrid in Mechanicsburg, PA; local candidates or candidates willing to relocate Schedule: 8 hours per day Interview: Virtual Contract: Nov 9, 2026 - May 8, 2027 (anticipated initial six-month term); right-to-hire opportunity; overall assignment duration of 6-12 months Visas Accepted: USC, GC Role Overview Our client is seeking a QA Analyst to support software quality assurance across web applications. Required Technical Skills " Testing Methodologies: Strong understanding of the Software Development Lifecycle (SDLC), software quality assurance methodologies, testing tools and processes, and Agile/Scrum practices.

ProRec RS was founded in 2016 for one purpose... Help companies find the best talent with a reasonable fee solution to cut down on over spending for recruiters. We will work with all companies in multiple solutions to fit their budget.

Our team of recruiters have over 20 years of recruiting experience. They are all trained to work under the same recruiting process, follow the same steps and we all work together to review resumes and find the best talent for our clients.

We are also working with the Military to help Veterans find jobs. There are thousands of Veterans who cannot get a job and we are educating them on how to build their skills and get into a job that fits their background.

ProRec Resource Solutions

QA Analyst

Experience with IntegrationHub, ServiceNow spokes, REST/SOAP APIs, and integrations with enterprise platforms such as Workday, Microsoft Entra ID, Microsoft Intune, Microsoft 365/Teams, Active Directory, or similar systems. The successful candidate will work with business and technical stakeholders to understand processes and requirements, identify improvement opportunities, and help design, configure, test, and implement practical ServiceNow solutions.

YEAR

Harris Computer Systems

ServiceNow Administrator / Automation Analyst

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role supports the build-out of an enterprise Security Operations Center (SOC) and requires hands-on experience with security alerts, ticket handling, phishing investigations, and malware response.

StratAcuity Staffing Partners Inc

SOC Analyst 2

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues.

Network Operations Analyst

Conduct underwriting, identify credit risks, analyze repayment capacity and prepare collateral coverage and present in a narrative format within credit memos or modifications to support requests for new money, renewals, annual reviews and modifications. IN0534 Fishers, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0186 Mount Joy, PA0220 Erie - 8th & State, PA0258 Bellevue, PA0725 State College Business Office, PA0736 Administration Center.

The right direction can take you places in life. 
 The right bank can be your compass &mdash; especially when you look Northwest to discover a 115-year-old community bank with 167 locations in four states.
 A bank where people really do make the difference. 
 At Northwest Savings Bank, we are local bankers making local decisions, committed to the communities we serve, and dedicated to the satisfaction and success of our friends and neighbors. 
 Every day, Northwest Savings Bank can take you where you want to go with best in class products and services for you and your business &mdash; including checking, Online banking, online bill pay, over 43,000 ATMs, and so much more. 
 Wherever you’re going in life &mdash; a dream home, a college education for the kids, a comfortable retirement, or just a better future &mdash; Northwest can take you there.

Northwest Savings Bank

Credit Analyst II

This group is committed to creating a highly engaged and empowered cross-functional network of young professionals by placing high value in Professional Development, Networking Opportunities and Community Involvement to drive the success of our interns. This position will be part of the CONNECTED LIVING SOLUTIONS--focuses on delivering advanced connectivity and sensor technologies that power the modern smart home---including kitchen appliances, HVAC systems, lighting, security, and energy management.

TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers. TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.

TE Connectivity plc

Quality Analyst Intern

ADAPTED_NOW

Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

SharePoint Systems Analyst - (Naples, Italy)

Here''s a snapshot of our perks: An industry first, Family Friendly Program to support parents at all stages of the parenting journey including up to 21 weeks paid parental leave and a $250 baby bonus. Loyalty days for every year of service equating to one whole weeks extra annual leave after 5 years; and Carlisle Day - an extra day off before Melbourne Cup.

Carlisle Homes Pty Ltd

Integration Analyst

ROLE: Facility Contracting & Quality Assurance (QA) Services analyst is responsible for the review and auditing of facility contracts to include but not limited to reviewing the billing accuracy after the contract has been entered into the billing system for all lines of business. Responsible for assisting with the transition of the acquisition process, to include review of contracts, invoicing pricing and auditing the accuracy of information in appropriate systems.

TridentUSA Health Services

Quality Assurance Analyst RCM

ea_via_bold

7-10 years of project management experience is required with a proven track record of project management success meeting project timelines and managing project costs to budget. Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States.

Shenandoah Telecommunications Company

Sr. IT Delivery Analyst

The successful candidate will build strong working relationships with customers through frequent phone and email communication while partnering with internal customers in Sales, Customer Service, Operations, Billing, and Finance to resolve payment issues and improve cash flow. This position serves as a key support resource and right-hand partner to the Credit & Collections Manager by assisting with portfolio management, reporting, process improvements, training initiatives, and departmental projects.

CRH Plc

Credit & Collections Analyst

Minimum Education/Training: Graduation from an accredited community college, college, or university, with an associate degree in Information Systems Technology or related field; or, certification in Information Systems with emphasis on operating systems and networking; or combination of experience and education. The employee in this role is responsible for performing the following essential functions listed below: Triage issues and service requests via phone, email, customer portal, or other mediums that may be implemented.

Dauphin County, PA

Help Desk Analyst

Responsibilities include analyzing product and member data, creating and maintaining documentation, supporting product initiatives, developing visual mockups, and assisting in the maintenance and enhancement of digital banking products and services. Collaboration & Professional Development: Build effective working relationships across the organization, remain knowledgeable of digital banking trends, and continuously develop product and technology expertise.

Pennsylvania State Employees Credit Union

Product Analyst I

Participate in end-user system testing of technical modifications or updates, including development of test plans, review and approval of user stories, Assist IT or Senior Analysts with set up and configuration of test environments and test records/scenarios to ensure successful execution of established test plan. Provide program level support on questions from staff and/or schools, institutions, etc. and provide prompt, accurate responses using independent judgment and extensive knowledge of program policies and having evaluated long term impact.

American Education Services (AES)

PA Program Analyst

Its network of nearly 50,000 employees operates or supports nearly 100 hospitals specializing in critical illness recovery, 27 medical rehabilitation hospitals, and more than 2,000 outpatient clinics offering physical and occupational therapy. Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and are honored to be recognized as one of America's Best-In-State (Pennsylvania) Employers 2020 by Forbes.

Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.

Select Medical Corp

Epic Business Analyst (Pharmacist)

The successful candidate will be comfortable researching technical issues, working with external partners, gathering business requirements, and improving processes through system automation and integration. This position will work closely with both technical and business teams to troubleshoot connectivity issues, implement new solutions, and improve the reliability of automated data exchanges.

<h3>At your service.</h3>
Staffing Service USA has a team comprised of well seasoned individuals providing custom employment solutions for employees and employers. Our employment agency, based in Lancaster, PA, offers over 121 combined years of recruiting and placement experience.  Everyone on the Management Team has at least 20 years of Industry Service that have proven effective in successful placement of our employees at local companies throughout your area.  We work with our employees and customers to find the right temporary, contract, or direct hire match locally in Lancaster County, PA; nationally; or internationally

Staffing Service USA

IT Integration Business Analyst

HaleyMarketing

OTHER

Address and resolve basic incidents and service requests; logs all incidents and requests; identifies and engages other service desk resources or appropriate service resources to resolve complex technical incidents. Responsibilities include initial assessment, triage, research, and resolution of basic IT incidents and service requests regarding the use of application software products and/or infrastructure components, including desktops, laptops, mobile devices, and related peripherals.

The Wenger Group

IT Service Desk Analyst

ExactHire

Reporting to the Mobile Team Lead, the Quality Assurance Analyst's key responsibilities will include: Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation, including functional, exploratory, regression, and developer work item testing. Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues in collaboration with developers, product owners, support staff, and other stakeholders.

Quality Assurance Analyst

Performance & Load Testing Execution Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across UBOS components, including: SAP BRIM (Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing) SAP Convergent Mediation (CM) for high-volume tolling and event mediation processing SAP S/4HANA and supporting SAP modules SAP Datasphere for analytics, reporting, and data integration performance validation CRM applications (Dynamics CE customer service and case management workflows) Middleware and integration layers (APIs, batch interfaces, event-driven integrations) Customer-facing channels (web portals, mobile applications, IVR, chatbot) Simulate real-world enterprise workloads including tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios. Strong understanding of: Load, stress, endurance, and scalability testing API and middleware performance testing Batch, mediation, analytics, and asynchronous processing validation Certifications / Education Bachelor s degree in Computer Science, Information Systems, Engineering, or related field.

Technical Analyst Jobs in Hampton, VA

Help Desk Analyst Tier 1 Phoenix Business, Inc

QA Analyst ProRec Resource Solutions

ServiceNow Administrator / Automation Analyst Harris Computer Systems

SOC Analyst 2 StratAcuity Staffing Partners Inc

Network Operations Analyst StratAcuity Staffing Partners Inc

Credit Analyst II Northwest Savings Bank

Quality Analyst Intern TE Connectivity plc

SharePoint Systems Analyst - (Naples, Italy) Serco

Integration Analyst Carlisle Homes Pty Ltd

Quality Assurance Analyst RCM TridentUSA Health Services

Sr. IT Delivery Analyst Shenandoah Telecommunications Company

Credit & Collections Analyst CRH Plc

Help Desk Analyst Dauphin County, PA

Product Analyst I Pennsylvania State Employees Credit Union

PA Program Analyst American Education Services (AES)

Epic Business Analyst (Pharmacist) Select Medical Corp

IT Integration Business Analyst Staffing Service USA

IT Service Desk Analyst The Wenger Group

Quality Assurance Analyst Harris Computer Systems

PTC - Journi - Performance Load Test Analyst RICEFW Technologies Inc

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