Regional IT Support Specialist CFSRegional IT Support SpecialistEnfield, CT$55,000–$65,000 / yearYou'll become the primary technology resource for a defined territory, supporting employees across multiple locations while gaining exposure to infrastructure, networking, Microsoft 365, cloud technologies, hardware deployments, and technology modernization initiatives. If you're the type of person who enjoys solving problems, learning new systems, and spending time in the field instead of sitting behind a desk all day, we'd love to hear from you.
Travel RN Lactation Specialist - $2,370 per week Cross Country NursesTravel RN Lactation Specialist - $2,370 per weekPittsfield, MARequired Qualifications: Massachusetts licensed Lactation Specialist or equivalent certification, minimum of 1 year of experience as an International Board Certified Lactation Consultant (BCLC) or equivalent certification, at least 2,500 hours as a breastfeeding consultant, inpatient lactation program experience, outpatient prenatal and postpartum lactation education or consultation experience, and Meditech Expanse experience preferred. The role requires active collaboration with the care team to formulate interdisciplinary plans of care for patients with advanced lactation support needs.
Payroll Specialist CFSPayroll SpecialistChicopee, MAProcess weekly payroll for union and non-union employees across multiple divisions. Partner with HR and operations teams to ensure payroll accuracy and compliance.
NewAP/AR Specialist CFSAP/AR SpecialistAgawam, MA$56,000–$65,000 / yearThis is an excellent opportunity for an accounting professional who enjoys working in a collaborative environment and is looking to expand their experience across both accounts payable and accounts receivable functions. Ability to independently manage high-volume AP and AR functions, including billing, cash applications, aging, and account reconciliations.
NewPAT Parent Educator / Peer Recovery Specialist 18 DegreesPAT Parent Educator / Peer Recovery SpecialistPittsfield, MAThe right candidate uses their own lived experience to better connect and engage with individuals who are or have been affected by substance abuse [directly or indirectly]. Knowledge of child development and parenting; ability to engage all families; data tracking; and partnership with community resources important.
Child Life Specialist - FT Days - Pediatrics and PICU - Agawam Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - AgawamAgawam, MAFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Child Life Specialist - FT Days - Pediatrics and PICU - Stockbridge Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - StockbridgeStockbridge, MAFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
NewHeadache Specialist Hartford HealthCareHeadache SpecialistEnfield, VAThe Hartford HealthCare network employs over 2,500 providers in over 500 practice locations throughout Connecticut; eight acute care hospitals, including one of the largest academic and surgical hospitals in the Northeast; thriving community teaching hospitals; and one of the largest physician-led, multi-specialty medical groups in New England. Connecticut‘s convenient location allows easy access to major cities like New York and Boston , while maintaining a high quality of life with low crime rates and beautiful, welcoming suburban neighborhoods.
NewBilingual Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Customer Service Specialist (Spanish)Pittsfield, MA$17The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Office Support Specialist I Commonwealth of MassachusettsOffice Support Specialist INorthampton, MAOffice Support Specialist I'',''Office Support Specialist I'',''United States-Massachusetts-Northampton - 15 Atwood Drive'',''United States-Massachusetts-Northampton - 15 Atwood Drive'',''Administrative Services'',''Administrative Services'',''Department of Developmental Services'',''Department of Developmental Services'',''Full-time'',''Full-time'',''Day'',''Day'',''Aug 6, 2026, 1:09:43 PM'',''Aug 6, 2026, 1:09:43 PM'',''1'',''1'',''81,582.28'',''57,865.34'',''81,582.28'',''Yearly'',''Kendy The Office Support Specialist I will provide administrative support to the Director of the Commonwealth Community Services, Assistant Director, Program Managers and the Residential Supervisors for the five programs within CCS (Berkshire Service Group, Commonwealth Program, Hampden County Program, Pioneer Valley Homes, and Southwest Valley Community Homes).
Recovery Support Specialist: Community Support Program- 6972 CHR CareerRecovery Support Specialist: Community Support Program- 6972Enfield, ConnecticutCommunity Support Specialists provide assistance with learning skills to live independently, accessing community resources, finding appropriate and affordable housing, receipt of entitlements, linking with appropriate treatment sources, coordination of care with collateral providers, assistance with money management (including representative payee or conservatorship, if necessary) and any other goals they have for their recovery. Provide skills teaching, such as assisting clients in obtaining/ maintaining housing and utilities; learning how to use transportation services, planning and preparing nutritional meals, engage and communicate with family and friends, be safe in the community, care for children and other family members, and solve everyday problems that arise.
["Sr Engineering Support Specialist","Sr Engineering Support Specialist"] Progeny Systems Corporation["Sr Engineering Support Specialist","Sr Engineering Support Specialist"]Pittsfield$82,015–$88,743 / yearShowing initiative and exercising judgement, you'll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, you'll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.
["Workforce Support Specialist - Mid","Workforce Support Specialist - Mid"] Parsons Company["Workforce Support Specialist - Mid","Workforce Support Specialist - Mid"]Springfield$88,400–$154,700 / yearWith nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. In this role you will get to manage, facilitate, and coordinate a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning.
["Sr Engineering Support Specialist","Sr Engineering Support Specialist"] General Dynamics["Sr Engineering Support Specialist","Sr Engineering Support Specialist"]Pittsfield$82,015–$88,743 / yearShowing initiative and exercising judgement, youll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, youll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.
["Operations Support Specialist (Contract)","Operations Support Specialist (Contract)"] Express Employment Professionals Defunct["Operations Support Specialist (Contract)","Operations Support Specialist (Contract)"]Westfield$21–$24 / hourIn this role you will support Project Managers by coordinating crew dispatch activities, maintaining work orders, reconciling employee time entries, and ensuring the accuracy of operational data within the company's ERP system. You will play a key role in supporting scheduling, job costing, payroll accuracy, and overall operational efficiency in a fast-paced commercial landscaping environment.
["Future Opening: Individual Support Specialist","Future Opening: Individual Support Specialist"] Servicenet["Future Opening: Individual Support Specialist","Future Opening: Individual Support Specialist"]PittsfieldServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. As an Individual Support Specialist, you will engage in fun recreational outings, assist the person they support in skill-building opportunities, social situations and model appropriate behavior.
["Senior Engineering Support Specialist - HYBRID","Senior Engineering Support Specialist - HYBRID"] General Dynamics["Senior Engineering Support Specialist - HYBRID","Senior Engineering Support Specialist - HYBRID"]Pittsfield$106,477–$115,212 / yearUtilize MBSE and digital engineering concepts and tools to develop, maintain, and communicate system architectures, models, and designs in support of upcoming D5LE2 program milestones (PDR 2028, CDR 2032). General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Business Advisor Field Support Specialist- Signarama United Franchise GroupBusiness Advisor Field Support Specialist- SignaramaSpringfield, MAESSENTAIL DUTIES AND RESPONSIBILITIES: As a Business Advisor/Field Support Specialist, you will play a key role traveling to visit all franchise stores within your assigned territories with the purpose of understanding and defining their needs. Specific qualifications for this business development role include: Previous experience working as a Business Advisor in a related (preferably Sign) industry; experience in franchising a plus.
Behavior Support Specialist The Stepping Stones Group LLCBehavior Support SpecialistSpringfield, MA$22–$27 / hourCenter-Based ABA Therapy. Summer Intensive Program.
Full-Time Behavior Support Specialist The Stepping Stones Group LLCFull-Time Behavior Support SpecialistSpringfield, MA$19–$24 / hourCenter-Based ABA Therapy. Summer Intensive Program.
Cannabis Cultivation Support Specialist: Hillsdale, NY Trimmr LLCCannabis Cultivation Support Specialist: Hillsdale, NYHillsdale, NYCultivation Support SpecialistLocation: Hillsdale, NY 12529Position Type: Full-Time, Seasonal (Through October, with potential for year-round extension)Compensation: $23.00 per hourBenefits: Full BenefitsJob SummaryWe are seeking a professional, highly reliable, and accountable Cultivation Support Specialist to join a licensed commercial cannabis operation in Hillsdale, New York. Essential Duties & ResponsibilitiesYour primary responsibilities will include:Cultivation & Canopy Management: Perform technical, hands-on farm and nursery labor including cloning, planting, transplanting, and precision defoliation.
Retail Support Specialist DSIRetail Support SpecialistWest Springfield, MAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Senior Engineering Support Specialist - HYBRID General Dynamics CorpSenior Engineering Support Specialist - HYBRIDPittsfield, MA$106,477–$115,212 / yearUtilize MBSE and digital engineering concepts and tools to develop, maintain, and communicate system architectures, models, and designs in support of upcoming D5LE2 program milestones (PDR 2028, CDR 2032). Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 5 years of relevant experience; or Master's degree plus 3 years of experience.
Retail Support Specialist DSI SystemsRetail Support SpecialistWest Springfield, MAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Systems Engineer Support Specialist Regional Strike Programs(Hardware-Systems / Systems / Test & Integration / MBSE) General Dynamics CorpSystems Engineer Support Specialist Regional Strike Programs(Hardware-Systems / Systems / Test & Integration / MBSE)Pittsfield, MA$101,357–$109,672 / yearAI at Work: AI-Assisted Engineering Ability to leverage generative AI tools to accelerate systems engineering tasks such as requirements analysis, test documentation, design trade studies, and report summarization. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Community Support Specialist II: CSP Enfield - 7072 CHR CareerCommunity Support Specialist II: CSP Enfield - 7072Enfield, ConnecticutCommunity Support Specialists provide assistance with learning skills to live independently, accessing community resources, finding appropriate and affordable housing, receipt of entitlements, linking with appropriate treatment sources, coordination of care with collateral providers, assistance with money management (including representative payee or conservatorship, if necessary) and any other goals they have for their recovery. Provide skills teaching, such as assisting clients in obtaining/ maintaining housing and utilities; learning how to use transportation services, planning and preparing nutritional meals, engaging and communicating with family and friends, safety in the community, caring for children and other family members, and solve everyday problems that arise.
Community Support Specialist II: CSP Enfield - 7065 CHR CareerCommunity Support Specialist II: CSP Enfield - 7065Enfield, ConnecticutCommunity Support Specialists provide assistance with learning skills to live independently, accessing community resources, finding appropriate and affordable housing, receipt of entitlements, linking with appropriate treatment sources, coordination of care with collateral providers, assistance with money management (including representative payee or conservatorship, if necessary) and any other goals they have for their recovery. Provide skills teaching, such as assisting clients in obtaining/ maintaining housing and utilities; learning how to use transportation services, planning and preparing nutritional meals, engaging and communicating with family and friends, safety in the community, caring for children and other family members, and solve everyday problems that arise.
Sr Engineering Support Specialist General Dynamics CorpSr Engineering Support SpecialistPittsfield, MA$82,015–$88,743 / yearShowing initiative and exercising judgement, youll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, youll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.
Sr Engineering Support Specialist- FALL START General Dynamics CorpSr Engineering Support Specialist- FALL STARTPittsfield, MA$106,200–$129,800 / yearShowing initiative and exercising judgement, youll design, develop, analyze, troubleshoot and provide technical skills during research and/or product development, analyze effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and design systems, software and equipment layout. Participating on the engineering work team, youll develop, implement, install, test, modify and/or operate complex equipment and systems as well as support other team members concerning experiment design, materials, equipment setup/maintenance and related issues.
Recovery Support Specialist Boca Recovery CenterRecovery Support SpecialistSpringfield, MARecovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions.
Juvenile Justice Residential Support Specialist CHD CareersJuvenile Justice Residential Support SpecialistSpringfield, MassachusettsYour role as a Juvenile Justice Residential Support Specialist : The Juvenile Justice Residential Support Specialist is primarily responsible for the care and supervision of residents at the CHD- Adolescent Treatment in all facets (including physical, mental, emotional, social and spiritual well-being) of their daily lives. The Center for Human Development, (CHD) has an immediate need for Juvenile Justice Residential Support Specialists to provide direct care in a short-term residential treatment program for troubled adolescents.
Emergency Support Specialist - New England Youth Villages IncEmergency Support Specialist - New EnglandSpringfield, MARemote$71,000–$74,000 / yearAs a national leader in children's mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds.
Systems Support Specialist News CorpSystems Support SpecialistChicopee, MA$70,000–$85,000 / yearBeginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
NewJuvenile Justice Support Specialist Hiring Event 8/13/2026 CHD CareersJuvenile Justice Support Specialist Hiring Event 8/13/2026Springfield, MassachusettsThe Opportunity : As a Residential Support Specialist, you will work closely with the Department of Youth Services (DYS) to maintain safety and provide guidance within our facility. This is more than a job; it’s a career-starting opportunity to gain hands-on experience in a secure setting while helping at-risk youth build a better future.
Customer Support Specialist AspiretalentagencyCustomer Support SpecialistSpringfield, MARemoteAs a Customer Support Specialist, you will assist clients with inquiries, provide support throughout the customer experience, and help ensure a high level of satisfaction. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding customer service.
Operational Support Specialist MindlanceOperational Support SpecialistSpringfield, MAPerforms a variety of duties requiring specific job skills Follows general instructions or procedures Limited authority to make decisions that go beyond established expectations and guidelines For technical jobs, structured analysis and interpretations are required Makes decisions that impact accuracy of data, utilization of equipment, and/or quality of output which ultimately impact cost/revenue Applies knowledge to handle many problems independently but seeks guidance in highly complex situations Applies basic PC skills Typically, has at least 2 yrs of related experience. Warehouse conditions /Physical Requirements: Must be able to lift and move boxes up to 35 pounds Standing for a prolong period of time Digital dexterity (i.e., ability to use a computer keyboard and toggle between various screens) Perform repetition work requiring visual accuracy Ability to sit, reach, grasp, lift, carry, bend, push and pull.
Family Support Specialist - Full Time Trinity HealthFamily Support Specialist - Full TimeTroy, NY$17.85–$22.20 / hourWhat you will do: The Family Support Specialist creates partnerships with parents and their families to promote child well-being and prevent the abuse and neglect of children through intensive home visiting. Provide continuous outreach to families and community referral sources to maintain caseloads and program capacity as determined by Office of Children and Family Services NYS contract.
Support Specialist Behavioral Health NetworkSupport SpecialistSpringfield, MassachusettsAs a Residential Support Specialist in BHN’s The Program for Assertive Community Treatment (PACT) program, you will provide direct services to individuals living in 24/7 residential program that helps individuals meet their goals and reduce hospitalizations. Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe’s Top 10 Employers in Massachusetts .
Residential Support Specialist Behavioral Health NetworkResidential Support SpecialistSouthwick, MassachusettsAs a Residential Support Specialist in BHN’s ACCS (Adult Community Clinical Services) you will provide direct services to individuals served in a 24/7 program that helps individuals meet their goals and reduce hospitalizations. Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe’s Top 10 Employers in Massachusetts .
Patient Support Specialist Community Care Physicians, P.C.Patient Support SpecialistTroy, NY$18–$24 / hourWe welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Our Capital Healthcare Associates office is hiring a full-time Patient Support Specialist to join their team!
Juvenile Justice Support Specialist CHD CareersJuvenile Justice Support SpecialistSpringfield, MassachusettsThe program works closely with the Department of Youth Services (DYS) to ensure that every youth is given a second chance for a better life. CHD's Juvenile Justice Program has an immediate need for Residential Support specialists to provide direct care to our clients.
Individual Support Specialist Community Companion ServiceNetIndividual Support Specialist Community CompanionSouth Hadley, MassachusettsAbout ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. Our Shared Living Programs establish, administer and collaborate with shared living provider care givers who provide full-time housing and support to individuals placed within their homes.
Personal Support Specialist ServiceNetPersonal Support SpecialistSpringfield, MassachusettsCompensation Breakdown: $18.50 / Hour (1-2 years related experience); $19.50 / Hour (2+ years related experience) + Mileage Reimbursement About ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. As a Personal Support Specialist you will perform a variety of personal care duties to support individuals with developmental disabilities and to promote their dignity, safety, health, welfare, rights and development following established personal care services and procedures.
Individual Support Specialist ServiceNetIndividual Support SpecialistWest Springfield, MAServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. Our Shared Living Programs establish, administer and collaborate with shared living provider care givers who provide full-time housing and support to individuals placed within their homes.
Individual Support Specialist Community Companion for Shared Living ServiceNetIndividual Support Specialist Community Companion for Shared LivingChicopee, MassachusettsAbout ServiceNet ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. Our Shared Living Programs establish, administer and collaborate with shared living provider care givers who provide full-time housing and support to individuals placed within their homes.
Residential Medication Support Specialist ServiceNetResidential Medication Support SpecialistGreenfield, MAPosition Summary: The Residential Medication Support Specialist is a direct-care staff role responsible for supporting the safe and compliant management of medications within a residential substance use disorder (SUD) program. ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues.
Individual Support Specialist Community Companion For Shared Living ServiceNetIndividual Support Specialist Community Companion For Shared LivingChicopee, MAServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. Our Shared Living Programs establish, administer and collaborate with shared living provider care givers who provide full-time housing and support to individuals placed within their homes.
Recovery Support Specialist I | TSS Westfield Gandara Mental Health Center, Inc.Recovery Support Specialist I | TSS WestfieldWestfield, MAPart timeOur mission is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services – Changing Lives one family at a time. They will provide advocacy and safety with the milieu and when supervising clients off-site and notify supervisors immediately in the event of a client or milieu crisis, suspected illegal activity, or any behavior constituting an incident in the past.
Recovery Support Specialist II | Hermanas Del Rio Gandara Mental Health Center, Inc.Recovery Support Specialist II | Hermanas Del RioSouth Hadley, MAPart timeOur mission is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services – Changing Lives one family at a time. They will provide advocacy and safety with the milieu and when supervising clients off-site and notify supervisors immediately in the event of a client or milieu crisis, suspected illegal activity, or any behavior constituting an incident in the past.
Recovery Support Specialist l Hairston House |Relief Gandara Mental Health Center, Inc.Recovery Support Specialist l Hairston House |ReliefNorthampton, MAPart timeTo notify supervisory staff immediately in the event of a persons served experiencing a crisis, suspected illegal activity, or any behavior constituting an incident in the program. To participate in training programs (both external and internal), regularly research materials relative to chemical abuse, mental illness and treatment approaches.