MarvinNewProduct Support Specialist - Relocate to Warroad, MN MarvinProduct Support Specialist - Relocate to Warroad, MNDayton, OH$22ā$26With operations in 19 cities across North America, we manufacture Marvinās quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.
L3Harris TechnologiesNewSpecialist, Manufacturing Engineering L3Harris TechnologiesSpecialist, Manufacturing EngineeringMason, OHWith customersā mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Our amazing people are on a mission to make a difference in the world and every single day we use our skills and experiences to create, design and build solutions to some of the worldās hardest engineering problems.
L3Harris TechnologiesNewSpecialist, Manufacturing Engineer L3Harris TechnologiesSpecialist, Manufacturing EngineerCincinnati, OHManufacturing Engineers also support production through operator training, process issue resolution, and monitoring and evaluating existing operations for opportunities to improve efficiency, first pass yield, and scrap rates. Experience with pressing, staking, riveting, swaging, potting, electronics soldering, conformal coating, packaging, X-ray inspection, laser welding, robotics, and control systems.
Kettering HealthNewRev Integrity Specialist - Charge Description Master Kettering HealthRev Integrity Specialist - Charge Description MasterMiamisburg, OHCoding certification CPC-Certified Professional Coder or - Certified Coding Specialist required (external candidates holding, internal candidates with relevant experience certification required 18 months). Job ResponsibilitiesKnowledge of healthcare revenue cycle processes in assigned area/department.
DCS CorporationNewForeign Disclosure & Policy Specialist, SME DCS CorporationForeign Disclosure & Policy Specialist, SMEDayton, OHCommand, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BMās main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.
Company ConfidentialAccounting Specialist Company ConfidentialAccounting SpecialistFort Mitchell, KYFull timeHeadquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C. Responsibilities. In this position, you will perform accounting tasks such as accounts payable, maintaining general ledger, reconciliations, loan sales and funding, customer payments and inquiries.
University of CincinnatiNewStaff Psychologist - Assessment Specialist, Counseling Center, Student Affairs University of CincinnatiStaff Psychologist - Assessment Specialist, Counseling Center, Student AffairsCincinnati, OH$68,000ā$82,000Cincinnati Counseling and Psychological Services (UC-CAPS) is looking for qualified individuals to apply for the Staff Psychologist ā Assessment Specialist position and join our energetic, multidisciplinary, culturally informed collaborative team of mental health professionals to provide comprehensive clinical and psycho-educational services to UCās student body. We seek a generalist with well-developed clinical skills, and significant experience and interest in psychological assessment to provide oversight and supervision of psychological assessment for the APA accredited internship, training program and student assessment services.
USAANewProperty Adjuster Specialist - Field USAAProperty Adjuster Specialist - FieldDayton, OHRemote$69,920ā$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
University of CincinnatiNewInventory Control Specialist, 2nd Shift, Hoxworth Product Management University of CincinnatiInventory Control Specialist, 2nd Shift, Hoxworth Product ManagementCincinnati, OHThe Hoxworth Blood Center is recruiting a full-time (100% FTE) Inventory Control Specialist in the Division of Product Management, to maintain extensive department inventory; ensure accurate entry of inventory data, coordinate equipment and property salvage and instruct personnel in inventory control procedures. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called āthe most ambitious campus design program in the country."
Vaco LLCNewAccounts Payable Specialist Vaco LLCAccounts Payable SpecialistCincinnati, OH$21ā$22Accounts payable specialist provides both administrative and financial support in a corporate environment by processing accounts payable transactions and monitoring all functions in order to make sure that the department operates smoothly, accurately and effectively. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individualās skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
ARCTICOM LLCNewIT Asset & Lifecycle Specialist ARCTICOM LLCIT Asset & Lifecycle SpecialistBeavercreek, OHArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Manage and maintain a comprehensive IT asset inventory, including hardware, software licenses, and peripherals, using enterprise asset management tools (e.g., ServiceNow, Lansweeper, or equivalent).
Vaco LLCNewA/P Specialist Vaco LLCA/P SpecialistCincinnati, OH$52,000ā$62,500Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individualās skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Caracole IncNewHousing Specialist Caracole IncHousing SpecialistCincinnati, OHThe Housing Specialist directly assists clients affected by HIV/AIDS and their family members who are participating in Caracoleās permanent supportive housing programs or short term housing services. Coordinate care with housing team members and case managers in supporting participantsā success in maintaining housing.
Vertex Computer Systems, Inc.Asset Protection Specialist/Coordinator Vertex Computer Systems, Inc.Asset Protection Specialist/CoordinatorMason, OHTemporaryContractorFull timeThe AP Coordinator is also responsible for completing facility audits, responding to critical incidents involving retail stores, additional assignments, and other projects as designated by their supervisor. The Asset Protection Coordinator monitors the Access Control System, CCTV System, and investigates internal/external theft concerns within an assigned facility.
Civista BankBranch Operations Specialist Civista BankBranch Operations SpecialistLawrenceburg, INA Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.
The Computer Merchant, LtdHelp Desk Specialist The Computer Merchant, LtdHelp Desk SpecialistCincinnati, OH$20ā$23 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Respond to client staff's telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT.
Forge LumberNewOutside Sales Representative- Window Specialist Forge LumberOutside Sales Representative- Window SpecialistLatonia, KYFounded in 1932, K-I Lumber and Building Materials operates locations in Kentucky and Indiana, including wall panel and truss manufacturing facilities, providing specialty building materials to customers. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - Mount Orab Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - Mount OrabMount Orab, OHFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - Eaton Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - EatonEaton, OHFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
azaakiAsset Protection Specialist azaakiAsset Protection SpecialistMason, OH$15ā$19 / dayFull timePOSITION SUMMARY: Field Asset Protection Auditor/Specialist drives Asset Protection programs and supports Luxottica Brands to safeguard the assets of merchandise, money, property and the welfare of customers and associates. Assists and coordinates with Director of Asset Protection in training programs for Operational/Asset Protection, Policies and Procedures and ensures associate compliance.
The Reynolds and Reynolds CompanyBilingual Technical Support Specialist The Reynolds and Reynolds CompanyBilingual Technical Support SpecialistDayton, OHAs a Bilingual Technical Support Specialist, you will use your proficiency in both languages to serve as the single point of contact in supporting our customers with troubleshooting computer equipment such as PCs, Scanners, Printers, Data Communication Equipment, Routers, Switches, Wireless, RFID, Antivirus and Firewalls. Reynolds and Reynolds is currently seeking Technical Support Specialists who are bilingual in Spanish and English.
Digital Management LLCDesktop Support Specialist Digital Management LLCDesktop Support SpecialistSharonville, OHWith broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. Keeping track of pending and completed computer help-desk requests to monitor the performance of a company's product (for example, software or hardware), or the overall health of a company's computer and network systems.
Ohio Department of EducationOn-Site Support Specialist: Behavior, Mental Wellness, and Instructional Support Ohio Department of EducationOn-Site Support Specialist: Behavior, Mental Wellness, and Instructional SupportDayton, OHJoin Our Team: Join a dynamic team committed to strengthening instructional environments and supporting students across a full continuum of needs-behavioral, developmental, and mental wellness-so that every student can access learning and thrive academically, socially, and emotionally. Systems & Framework Support (MTSS/PBIS): Work alongside teams to strengthen Tier 1, 2, and 3 supports by identifying patterns, aligning strategies, and improving implementation of academic, behavioral, and mental wellness frameworks.
Mason City School DistrictMason City Schools - Technology Support Specialist Mason City School DistrictMason City Schools - Technology Support SpecialistMason City, OHThe Technology Support Specialist focuses on the student and staff technology experience fostering a culture of excellence by anticipating needs, supporting our technology and digital environment, and ensuring a frictionless 1:1 teaching and learning experience. Collaborative Partner: Work closely with the Director of Technology and Innovation, Chief Innovation Officer and other Technology Support Specialists to identify trends in support requests that may indicate a need for broader system changes or professional development.
Army National Guard of the United States13F Fire Support Specialist Army National Guard of the United States13F Fire Support SpecialistHamilton, OH$200ā$250 / weekIn this role, you will become an expert communicator as you establish, maintain, and operate communications equipment; operate laser range finders; encode and decode messages; assist in preparing and distributing fire support plans; and determine target locations using computers or manual calculations. You will provide the intelligence needed to support infantry and tank units in combat operations while learning highly sought-after skills that will help you in your civilian career.
Ohio Department of EducationMason City Schools - Technology Support Specialist Ohio Department of EducationMason City Schools - Technology Support SpecialistMason, OHThe Technology Support Specialist focuses on the student and staff technology experience fostering a culture of excellence by anticipating needs, supporting our technology and digital environment, and ensuring a frictionless 1:1 teaching and learning experience. Collaborative Partner: Work closely with the Director of Technology and Innovation, Chief Innovation Officer and other Technology Support Specialists to identify trends in support requests that may indicate a need for broader system changes or professional development.
Logan A/C & Heat ServicesIT Support Specialist Logan A/C & Heat ServicesIT Support SpecialistDayton, OH$22ā$24As a Technical Support and Operating Systems Specialist, you'll provide timely technical support to employees, troubleshoot hardware and software issues, and ensure smooth technology operations across the organization, creating a seamless experience for all users. You should be comfortable working with common office software, operating systems, and network troubleshooting, and have the ability to communicate technical information clearly to non-technical users.
inSync StaffingLevel 3 IT Support Specialist inSync StaffingLevel 3 IT Support SpecialistBlue Ash, OH$31.25ā$32.69 / hourThis is an excellent opportunity for an experienced IT professional who enjoys solving complex technical issues, managing enterprise systems, mentoring team members, and contributing to strategic technology initiatives within a mission-driven organization. This role serves as the highest internal level of technical escalation and plays a key role in maintaining and optimizing a Microsoft-centered technology environment.
Globus Medical IncIT Support Specialist Globus Medical IncIT Support SpecialistWest Carrollton, OHRequired to sit; climb or balance; and stoop, kneel, crouch or crawl Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds Required to possess specific vision abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus. Our Values: Our Life Moves Us philosophy is built on four values: ā¢ Passionate About Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do.
Parts Town, LLCTechnical Support Specialist Cold Side (Remote Work Schedule) Parts Town, LLCTechnical Support Specialist Cold Side (Remote Work Schedule)Cincinnati, OHRemoteAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Acuren Group IncQuote Support Specialist I Acuren Group IncQuote Support Specialist ICincinnati, OHCommitted to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition based monitoring services. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.
Total Quality Logistics LLCRegional IT Support Specialist Total Quality Logistics LLCRegional IT Support SpecialistCincinnati, OHTravel to regional offices to manage the setup, breakdown and relocation of workstations; install switches, monitor bandwidth and perform wire management as needed. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs.
Columbia CollegeDesktop Support Specialist Columbia CollegeDesktop Support SpecialistCincinnati, OH$41,527ā$45,000 / yearIn compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Campus Safety Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide. Proficiency with the following but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
London Computer Systems, Inc.Software Support Specialist - Technical London Computer Systems, Inc.Software Support Specialist - TechnicalCincinnati, OHYou'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
Weltman Weinberg & Reis Co LPAHelp Desk Support Specialist Sr. Weltman Weinberg & Reis Co LPAHelp Desk Support Specialist Sr.Cincinnati, OH$23.94ā$31.15 / hourValidates all support tickets destined for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting: Diagnoses and resolves complex software compatibility, registry, and operating system issues for Windows 11 and Microsoft Office 365 beyond basic installation.
Recovery Innovations InternationalPeer Support Specialist I Recovery Innovations InternationalPeer Support Specialist IFranklin, OHMust be able to clear the authorized driving component for Recovery Innovations and provide proof of own personal auto insurance with a minimum level of coverage: $100,000 in bodily injury -OR- $100,000 in property damage -OR- both ($100,000 in bodily injury AND $100,000 in property damage). The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Rumpke of Ohio, Inc.Desktop Support Specialist Rumpke of Ohio, Inc.Desktop Support SpecialistCincinnati, OHPart timeThe Desktop Support Specialist provides support for hardware and technical issues across all Rumpke locations to ensure maximum uptime and access to software applications and customer data. Provide level two technical support to end users of Rumpke PCs and networks and ensure that associates receive timely and excellent customer service.
LeidosLinux Software Support Specialist LeidosLinux Software Support SpecialistDayton, OhioJune 1, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
PT Holdings, LLCTechnical Support Specialist Cold Side (Remote Work Schedule) PT Holdings, LLCTechnical Support Specialist Cold Side (Remote Work Schedule)Dayton, OHRemoteAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Drees HomesIT Customer Support Specialist Drees HomesIT Customer Support SpecialistFort Mitchell, KYHeadquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C. Responsibilities/Qualifications. For over 95 years, we've cared for our employees and customersāearning recognition as the 19th largest privately owned builder in the country and building a culture of long-tenured employees.
Ohio Department of EducationDistrict Technology Support Specialist Ohio Department of EducationDistrict Technology Support SpecialistHamilton, OHWork in conjunction with student services to provide support for assistive technology services for instructional programs and support for special needs students in accordance with Individualized Education Plans (IEPs) and/or other District-authorized accommodation plan. Responsible for the operation and maintenance of the District's electronic network, computer and software systems, and Information Technology (IT) systems in order to support the District's operations and instructional program.
Applied Research SolutionsAzure Help Desk - TS/SCI - Operations & Maintenance Support Specialist - NAVAIR Applied Research SolutionsAzure Help Desk - TS/SCI - Operations & Maintenance Support Specialist - NAVAIRBeavercreek Township, OhioManage VDI technologies including troubleshooting and repairing User Virtual Machines (UVMs), building and deploying base images for supported operating systems, and patching running UVMs. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure positive user experiences through responsive customer service and efficient incident management.
ROI AgencySales Support Specialist ROI AgencySales Support SpecialistCincinnati, OH$18ā$25 / hourThe Sales Support Specialist plays a key role in supporting the sales team by ensuring accurate order processing, timely communication, and exceptional customer service. Our client is a global leader in the manufacturing and distribution of critical application fittings, flanges, valves, pipe, and related products serving the oil and gas industry.
Rumpke Consolidated Companies IncDesktop Support Specialist Rumpke Consolidated Companies IncDesktop Support SpecialistCincinnati, OHThe Desktop Support Specialist provides support for hardware and technical issues across all Rumpke locations to ensure maximum uptime and access to software applications and customer data. Responsibilities of Position: Provide level two technical support to end users of Rumpke PCs and networks and ensure that associates receive timely and excellent customer service.
MarvinNewProduct Support Specialist MarvinProduct Support SpecialistDayton, OH$22ā$26 / hourWith operations in 19 cities across North America, we manufacture Marvins quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.
Integrated Schoolhouse, IncIT Support Specialist Integrated Schoolhouse, IncIT Support SpecialistCincinnati, Ohio$50,000ā$55,000Responsibilities/Job Summary:Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress through resolution and end user satisfaction. About us:Integrated Schoolhouse was the vision of a highly experienced and technology-savvy group of educators and technology specialists who believe technology should be a positive, non-threatening experience that fits the needs of students and teachers alike.
Tire DiscountersNewCall Center Tech Support Specialist Tire DiscountersCall Center Tech Support SpecialistCincinnati, OHServe as a point of contact and assist different groups in hands-on work, including but not limited to Network, various workstation and site-specific projects, telecommunications, server teams, and security teams. As the country's largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.
Northern Kentucky UniversityStudent Technology Support Specialist (NKU Students) Northern Kentucky UniversityStudent Technology Support Specialist (NKU Students)Highland Heights, KYGeneral qualifications: Courtesy and customer service skills are imperative; Ability to communicate effectively both verbally and in written format; Capable of working independently and accepting responsibility; Must be diligent, responsible, and on time; Technical skills desired, but not required. Working Title Student Technology Support Specialist (NKU Students) Department IT - Infrastructure and Operations Type of Work Study Federal, Institutional Building/Office Location AC - Kenneth R.
London Computer Systems, Inc.Software Support Specialist - Accounting London Computer Systems, Inc.Software Support Specialist - AccountingCincinnati, OHLondon Computer Systems (LCS) is seeking detail-oriented, accurate Software Support Specialists - Accounting in Cincinnati, Ohio to become experts on our software and resolve customer issues in our Product Support department. Hands-on experience with one or more of the following: payroll, reconciliations, general ledger accounts, tax returns, fixed assets, financial data, or profit and loss statements.
OPSPro, LLCIT Support Specialist OPSPro, LLCIT Support SpecialistSpringboro, OHMust be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.