table class="MsoTableGrid" style="width:751px;border-collapse:collapse;border:none">Technical Support & Troubleshooting- Provide IT support for Microsoft core business applications, operating systems, and cloud services. The Computer Systems Support Specialist supports and resolves issues related to workstations, printers, servers, networks, Microsoft 365, and vendor-specific hardware and software.
Carol Stream, IL7 days ago li>Process customer complaints and escalation requests related to technical findings (field-oriented) and report such information as a critical component of our regular escalation meetings / activities. - Act as an escalation resource for issues Field Engineers are unable to solve; completing a root-cause analysis and recommend follow-up actions.
Carol Stream, IL4 days ago li>Process customer complaints and escalation requests related to technical findings (field-oriented) and report such information as a critical component of our regular escalation meetings / activities. - Act as an escalation resource for issues Field Engineers are unable to solve; completing a root-cause analysis and recommend follow-up actions.
This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences. The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. As a National Business Support Specialist, you will play a vital role in ensuring the smooth operation of our sales offices nationwide. Chicago, Illinois22 days ago This role is responsible for resolving complex issues, leading daily operational workflow, and supporting management by reinforcing accountability, improving processes, and ensuring consistent, high-quality service delivery across all offices. - Additional Perks: Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more.
p>Who We Are: As the largest global pure play sustainability consultancy, we partner with the worlds leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. An employees pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Chicago, Illinois8 days ago In this role, you’ll report directly to the IT Manager and serve as a key partner for both our in-office and remote employees — handling everything from hardware and software troubleshooting to SaaS account management, identity and access controls, and endpoint security. - Administer and support core SaaS tools including Jamf, Okta, Google Workspace, Slack, Zoom, Zendesk, and Glean.
Chicago, Illinois14 days ago p>The Meeting Support Specialist will provide training room and event space setups and will float between floors to assist Floor Hosts with meeting support and audiovisual services as needed. In this role, you will be responsible for ensuring meeting spaces are fully prepared, maintained, and operating smoothly while providing outstanding customer service and audiovisual support. This role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients. - Issue Management & Escalation:
- Identify complex technical problems or data discrepancies and escalate them to internal Product & Operations teams or the global technical support team, while tracking the progress.
Primary Duties and Responsibilities: Communicates via inbound and outbound telephone calls with various law enforcement agency staff members, parolees, and community based organizations and individuals in order to provide appropriate and accurate responses to inquiries and prompt and accurate resolution of issues. Assists agency personnel and field technicians with installs and de-installs of EM and GPS equipment, including troubleshooting of equipment issues, date entry related to install or de-install, and confirmation of install by phone. Chicago, Illinois20 days ago You’ll become an expert in PerkSpot’s tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. PerkSpot is searching for a Customer Support Specialist to join our Customer Support team! Elmhurst, Illinois25 days ago p>An overview of Elmhurst University benefits is available here.. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Downers Grove, IL28 days ago Skills:Management of assigned key accounts and/or market segment activity including order, quotation, conflict resolution, order entry, assisting in contract and account program administration, coordinating Production Readiness reviews. JSG is partnering with a leading supplier in the Aerospace industry and seeking customer Service Representative/ Inside Support Specialist with Salesforce experience in a Manufacturing setting.
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