54 Results for

Support Specialist Jobs in Cleveland, OH

Jobs

Brecksville, Ohio

p>To strengthen our team, we are looking for a technically accomplished and customer-focused Technical Support Specialist to serve as the primary field-facing subject matter expert (SME) for our Ground Support Equipment (GSE) and test bench product lines across the North American market.

Job opportunity Technical Support Specialist – Test & Ground Support Equipment - Aviation Industry (North America) at TEST-FUCHS GmbH.

4 days ago

Durham, OH

Remote

$75,000–$96,000 / year

Additional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests; coding and delivering complex custom queries and reports, creating software applications to improve and/or automate technical tasks; assisting software development staff in testing new versions of the software; and providing in-depth analysis of issues and error reports for development staff. The Tier 3 Specialist also provides advanced implementation support and remote installation and upgrading of STERIS software, and is expected to be fluent in all software products and interfaces, with ability to manage the projects without assistance, and support Tier 1 and Tier 2 when needed.

30+ days ago

Cleveland, OH

The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience. The corporate group works across all sectors of Brookfield's real estate business - including housing, logistics, hospitality, office, and retail - collaborating with our best-in-class asset managers.

30+ days ago

Cleveland, OH

p>Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products.

With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners.

30+ days ago

Mentor, OH

$65,000–$80,000 / year

In addition, you will be knowledgeable in hospital IT environments, deep understanding of IT Network setup and configuration, troubleshooting connectivity issues between Hospital Network and Services hosted on STERIS Cloud and integration of STERIS Equipment and Services hosted on STERIS Cloud c. Troubleshoot STERIS products, document all critical failures in real time, independently develop solutions and initiate corrective action for high level issues while working directly working with field technicians, sales associates and/or customers to prevent future issues.

30+ days ago

$54,000–$80,000 / year

p>Required Skills:

Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

24 days ago

Cleveland, OH

$45,000–$55,000 / year

This pivotal role exists to manage the end-to-end logistics process and bridge the gap between production and external clients, ensuring orders process accurately, shipping runs smoothly, and client inquiries receive rapid, expert resolution.

Our client is seeking an Operations and Support Specialist to streamline daily business workflows and elevate customer satisfaction.

30+ days ago

Stow, OH

$200–$250 / week

In this role, you will become an expert communicator as you establish, maintain, and operate communications equipment; operate laser range finders; encode and decode messages; assist in preparing and distributing fire support plans; and determine target locations using computers or manual calculations. You will provide the intelligence needed to support infantry and tank units in combat operations while learning highly sought-after skills that will help you in your civilian career.

24 days ago

Cleveland, OH

$57,900–$81,165 / year

This role is responsible for troubleshooting system issues, resolving support requests, documenting solutions, and coordinating with Product, Engineering, and Operations teams to ensure reliable system performance and positive user experiences.

The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.

30+ days ago

Cleveland, OH

$57,900–$81,165 / year

p>Lead triage discussions with Product and Engineering to prioritize customer-impacting issues, drive root cause analysis, and ensure timely resolution aligned with roadmap priorities and SLA commitments while communicating updates to customers and internal stakeholders.

Reproduce issues, collect logs and screenshots, document steps to reproduce, classify severity and impact, and work with Product and Engineering teams to escalate defects, track the bug lifecycle, and validate fixes.

30+ days ago

Hudson, OH

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30+ days ago

This individual will be responsible to provide technical assistance to end-users, troubleshoot and resolve hardware and software issues, and ensure the smooth operation of the IT infrastructure.

IT Support SpecialistLife Line Screening is looking for a IT Support Specialist to join our fast-paced environment in a nationwide, growing organization.

12 days ago

Twinsburg, OH

$48,000–$60,000 / year

p>The ideal candidate will have experience in construction accounting, accounts payable, job costing, or a related accounting function and enjoy working in a fast-paced environment where accuracy and problem-solving are essential.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy.

5 days ago

Independence, OH

The Customer Support Specialist resolves customer account problems by researching, analyzing and communicating with customers and Airgas associates in all areas of the company to obtain the needed information to solve customer account issues. Customer Service and Account Support: Provide prompt and accurate assistance during incoming customer calls, including supplying invoice copies or proofs of delivery, accepting payments, and answering general account questions.

30+ days ago

Strongsville, OH

$55,000–$139,100 / year

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

30+ days ago

Strongsville, OH

$45,000–$121,900 / year

p>In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Mainframe (CA7 or other scheduling tools, Workday or other HRMS systems, Oracle Identity Manager, Monitoring tools, ServiceNow or other ticketing software,

Communication & Documentation: Must be able to communicate across technical and non-technical channels - both spoken and in writing.

30+ days ago

Cleveland, OH

This position coordinates and completes technical assignments related to the Level 2 Help Desk LMS and academic technology issues by working closely with the Online Learning and Academic Technology OLAT staff, faculty, and administrative departments and students to promote faculty and student success. The Online Learning & Academic Support Specialist will use specialized knowledge to provide technical assistance in learning management system LMS administration Level 2 and Level 3 help desk liaison support and institutional online content management to the College.

30+ days ago

p>As a Product Support Specialist, you will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and worldwide, focusing on the Utility Fiber market.

Ability to effectively communicate in both verbal and written situations involving customers, internal personnel, and field sales service representatives.

30 days ago

Westlake, OH

IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors.

Successful candidates will be responsible to:

Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.

30+ days ago

Akron, OH

$23.22–$34.83 / hour

Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay.

5 days ago

Cleveland, OH

Georgia-Pacific is seeking a Regional IT Support Specialist to provide hands-on infrastructure support for Discrete Manufacturing operations across North America, including Wood Products, Corrugated, Warehouse, and Wood & Fiber facilities. Support and maintain plant IT infrastructure including Windows and Linux servers, virtualization platforms, storage systems, network connectivity, firewalls, and end-user computing systems.

30+ days ago

Streetsboro, OH

Part time

As a Field Trainer, Support Specialist you will be required to travel throughout our Fleet Maintenance Facilities, located in the Northeast, and perform hands on, remote and guided diagnostic training to help support our shops excel. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

30+ days ago

Cleveland, Ohio

Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

Set up and confirm orders submitted for distribution through PR Newswire including vetting content for acceptability, reviewing and confirming order details with clients to accurately pass information through a processing queue, counseling clients on additional product solutions, and providing effective communication both verbal and written to support clients through the distribution process.

16 days ago

Mayfield Heights, OH

p>The candidate selected will have to qualify as either a U.S. citizen, a U.S. National, a lawful permanent resident of the U.S., a Person Admitted into the U.S. as an Asylee or Refugee., a National of a country that is not prohibited from having access to U.S. controlled technology (via a letter of assurance), or a Person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. The Customer Support Specialist will work cooperatively with, Key Account Managers, Account Management, and other members of the PM team to grow existing customers and create new customers while increasing customer satisfaction.

30+ days ago

Independence, OH

Full time

b>IT Support Specialist

Life Line Screening is looking for a IT Support Specialist to join our fast-paced environment in a nationwide, growing organization. This individual will be responsible to provide technical assistance to end-users, troubleshoot and resolve hardware and software issues, and ensure the smooth operation of the IT infrastructure.

7 days ago

Cleveland, OH

$54,000–$63,000 / year

We understand that life is not always predictable, so if you need to adjust your schedule, such as leaving early or starting late occasionally, we trust you to balance your time in a way that works for both you and Novocure. We are the only company to develop and commercialize Tumor Treating Fields (TTFields), a proprietary, groundbreaking therapy designed to disrupt cancer cell division.

30+ days ago

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

The Systems Support Specialist works closely with development and Systems teams to support implementation activities, validate data accuracy and interface functionality, and ensure environments are prepared for production.

2 days ago

$23.94–$29.67 / hour

Validates all support tickets destined for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. • Advanced Remote Troubleshooting: Diagnoses and resolves complex software compatibility, registry, and operating system issues for Windows 11 and Microsoft Office 365 beyond basic installation.

30+ days ago

Richfield, OH

li>Maintain helpdesk and Project Management records of daily communication transactions, problems and remedial actions taken or installation activities.

Escalate major hardware or software problems or defective products to tier 2 support (technicians or Help Desk Manager) or tier 3 (vendors) for service.

30+ days ago

Akron, OH

$70,000–$80,000 / year

You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. Your Superpowers in Action: Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.

30+ days ago

Richfield, Ohio

May provide assistance concerning the use of deskside tools including hardware, software, printing, hardware/software installation, electronic mail, operating systems, network issues, web support, telecom, and general technical troubleshooting. 1. *Configure and install personal computer hardware and software as assigned including new PC setup, reconfiguration of existing PCs, hardware and software troubleshooting, PC inventory management and proper disposal of obsolete deskside equipment per company policies and procedures.

30+ days ago

$57,400–$98,350 / year

p>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.

As a Technology Sales Support Specialist, you'll advance your technical support capabilities to assist in more complex sales scenarios.

30 days ago

Remote

li>

You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!

10 days ago

Remote

p>• $17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including:

• Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.

30+ days ago

ul>

Bachelor's degree from an accredited program in Psychology, Social Work, relevant human services field, Associate of Applied Science in Behavioral Health Support, or the equivalent in a combination of a degree, college course work and experience. You'll work closely with clients to understand their unique needs and provide the support they need in key areas such as emotional wellbeing, finances, social life, and career goals.

30+ days ago

Kent, OH

p>Analyze, resolve, and assist clients to manage their resources and assets using custom developed proprietary software programs in a timely and accurate fashion, and provide end user training where required. This includes utilizing the tools, services and solutions needed to effectively install, configure, maintain, train, support and optimize all client computer hardware and custom developed software locally and remotely.

30+ days ago

Mayfield Heights, OH

Remote

Manage customer interactions including setting expectations with customers before concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, implementing the Knowledge-Centered Support (KCS) process and following up with customer(s) promptly. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

25 days ago

Cleveland, Ohio

This role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.

27 days ago

Westlake, OH

Remote

Part time

p>We're hiring a passionate and professional Customer Support Specialist to deliver outstanding service to our patients and clients.

 JOB OPENING — Customer Support SpecialistADF Medical Services Inc..

30+ days ago

Kent, OH

Analyze, resolve, and assist clients to manage their resources and assets using custom developed proprietary software programs in a timely and accurate fashion, and provide end user training where required. This includes utilizing the tools, services and solutions needed to effectively install, configure, maintain, train, support and optimize all client computer hardware and custom developed software locally and remotely.

30+ days ago

Cleveland, OH

Full time

Your Job Georgia-Pacific is seeking a Regional IT Support Specialist to provide hands-on infrastructure support for Discrete Manufacturing operations across North America, including Wood Products, Corrugated, Warehouse, and Wood & Fiber facilities. Support and maintain plant IT infrastructure including Windows and Linux servers, virtualization platforms, storage systems, network connectivity, firewalls, and end-user computing systems.

30+ days ago

$22–$23 / hour

Experience working in a fast-paced customer-facing environment • Excellent internal and external communication skills • Strong analytical and problem-solving skills required • Demonstrated ability to work independently and cross-functionally within a team environment • Ability to multi-task, able to complete multiple client-facing issues simultaneously. This team member is committed to understanding root cause and helping to resolve issues such as billing inquiries, service opportunities, and operational gaps.

30+ days ago

Strongsville, OH

p>Summary of job content:

Provides support to Area Sales Managers and VP-Sales, as part the Commercial Order Processing team.

Organize daily sales back-office activities, such as - but not limited to:

Invoicing of Progress Billings.

12 days ago

Cleveland, OH

p>If you are excited about leading a team dedicated to building vibrant communities, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.

We are seeking a passionate and experienced IDD Behavioral Support Specialist Team Lead to join our dynamic team.

14 days ago

Elyria, OH

We are seeking a passionate and experienced IDD Behavioral Support Specialist Team Lead to join our dynamic team.

1 day ago

Kent, OH

$16–$18 / hour

p>Respire Homecare Services provides comprehensive, compassionate, and personalized home care services for patients and their families by fostering an environment that balances both the needs of our employees and the needs of the company through open communication, teamwork, trust, and mutual respect. This role supports the day-to-day flow of equipment throughout the branch by ensuring returned assets are processed efficiently, maintained in a patient-ready condition, and accurately tracked within company systems.

11 days ago

Cleveland, OH

p>Set up and confirm orders submitted for distribution through PR Newswire including vetting content for acceptability, reviewing and confirming order details with clients to accurately pass information through a processing queue, counseling clients on additional product solutions, and providing effective communication both verbal and written to support clients through the distribution process. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

4 days ago

li>Participate fully in customer account reviews, come prepared to address questions, and complete all follow-up actions including opening or closing sales orders, entering work orders, and reallocating inventory as needed.

Verify work orders against customer purchase orders to ensure accuracy, including size, grade, pricing, delivery dates, packaging, customer specifications, and customer receiving hours.

30+ days ago

Cleveland, OH

$55,000–$75,000 / year

Your primary responsibilities include providing direct end-user support through various communication, management, and ticket tracking tools, as well as overseeing the maintenance of technology assets, including hardware, software, and access permissions.

Qualifications:

Experience - At least three years' experience in providing IT support or a related field (e.g., help desk, service desk, technical support, managed service provider).

30+ days ago

Avon, OH

$64,700–$94,100 / year

Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life and disability insurance. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education.

30+ days ago

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Support Specialist Jobs in Cleveland, OH

Technical Support Specialist - Test & Ground Support Equipment - Aviation TEST-FUCHS

Customer Technical Support Specialist III (Eastern US) Steris Plc

Technical Support Specialist Brookfield Residential Properties ULC

Technical Support Specialist The Euclid Chemical Co

Product Support Specialist II - Equipment oftware Steris Plc

Technical Support Specialist - Evening Relativity ODA LLC

Operations and Support Specialist Rust Belt Recruiting

13F Fire Support Specialist Army National Guard of the United States

Product Support Specialist Brookfield Residential Properties ULC

Product Financial Support Specialist Brookfield Residential Properties ULC

Installation Support Specialist LeafFilter North Inc

IT Support Specialist Life Line Screening of America LLC

Accounting Support Specialist Lee Hecht Harrison

Customer Support Specialist Airgas Inc

System Reliability and Support Specialist Sr. The PNC Financial Services Group Inc

System Reliability & Support Specialist Sr. - Core Apps and Payroll Team The PNC Financial Services Group Inc

Support Specialist, Online Learning & Academic Technology Cuyahoga Community College

Product Support Specialist - Utility Fiber Preformed Line Products Co

Sales Support Specialist IMCD NV

Support Specialist - Supply Chain SummaCare Inc

Regional IT Support Specialist Koch Inc

Field Trainer Diagnostic Support Specialist A. Duie Pyle, Inc

Cision, Distribution Customer Support Specialist, Content/Insights, AMER, Canada Cision

Customer Support Specialist - Manufacturing Materion Corp

IT Support Specialist Life Line Screening

Device Support Specialist (Columbus, OH) NovoCure Ltd

Systems Support Specialist Scientific Games International Inc

Help Desk Support Specialist Sr. Weltman Weinberg & Reis Co LPA

IT Support Specialist CSM Companies Inc

Customer Support Specialist- Bioinformatics Revvity Inc

IT Technical Support Specialist Snap On

Technology Sales Support Specialist - Solution Consultant Wolters Kluwer N.V.

Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.

Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.

Community Support Specialist - BH Crisis Center - FT Days (3 days, 7:00a - 7:30p) University Health.

IT-&-Software-Support-Specialist The Davey Tree Expert Co

Medium Voltage Products Specialist, Remote Support Rockwell Automation Inc

IT Support Specialist Vitalsearchgroup

Customer Support Specialist ADF Medical Services Inc.

IT & Software Support Specialist (Kent, OH, US, 44240) The Davey Tree Expert Company

Regional IT Support Specialist Georgia-Pacific

Client Support Specialist Vital Records Control

Sales Support Specialist SGL Carbon Fibers LLC

Behavioral Support Specialist Team Lead ViaQuest Inc

Behavior Support Specialist Team Lead ViaQuest Inc

Equipment Support Specialist (Part Time) Respire Homecare Services

Cision, Distribution Customer Support Specialist, Content/Insights, AMER, Canada Cision US Inc

Customer Support Specialist Reliance Inc

IT Support Specialist The NRP Group LLC

Specialist 1-2, Technical Solutions Knorr-Bremse AG

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