INDUSTRIAL AUTOMATION ENGINEER OP MobilityINDUSTRIAL AUTOMATION ENGINEERTroy, MIInnovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. Support operations in case of major or new issue on processes/equipment on Vision, PLC (Programmable Logic Controller)/ HMI (Human Machine Interface program) Robotic equipment.
SITE IT OPERATIONS ENGINEER OP MobilitySITE IT OPERATIONS ENGINEERAdrian, MIToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. Monitor and troubleshoot as first level for WAN infrastructure, open local ISP ticket and follow up for resolution, escalate to global operation team for issues beyond local capability, maintain an organized and clean cabling in server room and all IDFs.
NewProduct Application Engineer OP MobilityProduct Application EngineerTroy, MIToday, OPmobility develops technological solutions across four areas of expertise: exterior and lighting systems, the integration of complex modules, technologies related to energy storage, hydrogen and electrification, and a division dedicated to the development of embedded software and digital solutions. We are committed to building inclusive teams, promoting diversity and equality, and ensuring that every application is considered fairly - because the future of mobility is built by diverse perspectives, bold ideas, and people who dare to move forward.
NewDistribution Engineer LeidosDistribution EngineerWest Branch, MI$59,150–$106,925As a valued team member, you can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements, as well as managers who will encourage career development and growth opportunities, including Professional Engineer License ( PE ), Project Management Professional ( PMP ), Leadership training, Formal Mentorship Programs, Management opportunities. Gain experience in coordinating conflicting utilities and other field engineering design requirements, assessing and developing large design packages for complex cable/conduit projects in dense urban environments, work permit development, easements, and ROW applications.
Product Engineer Engine System Cooling #: 26-17332 US Tech Solutions, Inc.Product Engineer Engine System Cooling #: 26-17332Auburn Hills, MIComponents include cooling module assemblies (radiator, condenser, electric fan assembly), transmission oil coolers, high- and low-pressure hose and tube assemblies, electric coolant heaters, valves, and pumps. Components will be developed using best practices and methodologies such as CAE, System Design Failure Mode and Effects Analysis (DFMEA), and Design Validation Plans (DVP&R).
Industrial Technical Support Engineer - Grand Rapids, MI/Dallas, TX Linx PrintingIndustrial Technical Support Engineer - Grand Rapids, MI/Dallas, TXGrand Rapids, MichiganAn associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. This hands‑on engineering role focuses on true machine fault‑finding across electro‑mechanical, electrical, electronic, fluid, and software systems—supporting distributors remotely and providing targeted on‑site assistance when required.
Technical Support Engineer ManpowerTechnical Support EngineerMadison Heights, MI$25–$30 / hourFull timeManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
NewSenior Technical Support Engineer Rocket SoftwareSenior Technical Support EngineerLansing, MIRemote$89,000–$120,150 / yearThis role involves independently troubleshooting escalated issues, performing detailed root-cause analysis, and mentoring junior engineers to drive overall team effectiveness. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.
Tech Support Engineer, MI I FUJIFILM Biotechnologies USA IncTech Support Engineer, MI IMIRemoteFor all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Assesses hardware, software and network related issues on customer systems and provides solutions for repairs by performing remote troubleshooting, diagnostic evaluations and routine inspections on medical imaging systems, equipment and components sold or serviced by the company.
Remote Support Engineer -XR/VL Canon USA & AffiliatesRemote Support Engineer -XR/VLLansing, MIRemoteThis position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL).
Remote Support Engineer - CT/MR/VL Canon USA & AffiliatesRemote Support Engineer - CT/MR/VLLansing, MIRemoteThis position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL).
Remote Support Engineer CT/MR/VL Canon USA & AffiliatesRemote Support Engineer CT/MR/VLLansing, MIRemoteThis position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL).
3DX Support Engineer Stefanini, Inc3DX Support EngineerDearborn, MIThis role serves as the critical bridge between core development, platform administration, and operations teams, with primary ownership of maintaining, debugging, and optimizing custom code (Data Model, JPOs, EKL, Triggers) and platform configurations as code. The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
Sr. IT Support Engineer - CAD Systems KLASr. IT Support Engineer - CAD SystemsAnn Arbor, MichiganOur expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. This role will also provide IT support through KLA's Digital Transformation and AI roadmap to implement CAD Integration with PLM, Libraries cleanup, Early BOM, AI tools and other cross-organizational work procedures.
NewRTS Sr Technical Support Engineer. Thermo Fisher Scientific IncRTS Sr Technical Support Engineer.Ann Arbor, MI$45.08–$67.62 / hourWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
Test Facility Support Engineer IconmaTest Facility Support EngineerAuburn Hills, MI$47.85–$50.20 / hourResponsibilities: Responsible for providing technical leadership in the repair, upgrade and calibration of dynamometer test systems, instrumentation, and controls to support testing equipment/monuments located at the Technical Center. Our Client, a Automotive company, is looking for a Test Facility Support Engineer for their Auburn Hills, MI location.
IT Desktop Support Engineer - Southfield ,Michigan Sky Systems, IncIT Desktop Support Engineer - Southfield ,MichiganSouthfield, MIPerforming end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. • Handling end users' incidents and IMAC requests using Service NOW ticketing tool.
NewService sales support engineer Eaton Corporation PlcService sales support engineerSouthfield, MI$84,000–$123,000 / yearServe as the primary technical and commercial resource for internal and external stakeholders, including sales teams, channel partners, representatives, customers, subject matter experts, and District Operating Center personnel, providing application support and proposal guidance to drive sales growth. PREFERRED QUALIFICATIONS: Bachelor''s degree in Engineering (Electrical preferred) or Business with relevant technical experience, or an equivalent combination of education and experience, including at least three years of hands-on field service, proposal generation, and/or power distribution system modernization experience.
Sr. IT CAD Support Engineer KLA CorpSr. IT CAD Support EngineerAnn Arbor, MI$111,100–$188,900 / yearKey Responsibilities: • Provide comprehensive support for CAD/PDM systems utilized by KLA engineers • Serve as the administrator for PDM tools • Implement new CAD model templates, data cards, and workflows • Collaborate with other systems, including PLM, to ensure integration and process optimization. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices.
Senior Digital Platforms Support Engineer Hybrid (Monday Wednesday in office & Thurs Friday Remote) Pet Supplies Plus LLCSenior Digital Platforms Support Engineer Hybrid (Monday Wednesday in office & Thurs Friday Remote)Livonia, MIRemotePet Supplies Plus is seeking a Senior Digital Platforms Support Engineer to support and improve the reliability of our customer-facing digital ecosystem, including Marketing Technology, Ecommerce, Mobile App, Loyalty, Sitecore, Salesforce platforms, SMS, customer identity, analytics, and related integrations. The Senior Digital Platforms Support Engineer key responsibilities include: Support and maintain PSP's digital ecosystem, including ecommerce, mobile app, loyalty, Salesforce Marketing Cloud/Data Cloud, Sitecore, SMS, customer identity, analytics, and third-party integrations.
Senior Digital Platforms Support Engineer Hybrid (Monday-Wednesday in office & Thurs-Friday Remote) Pet Supplies PlusSenior Digital Platforms Support Engineer Hybrid (Monday-Wednesday in office & Thurs-Friday Remote)Livonia (Headquarters), MichiganRemoteFull timeOverview: Pet Supplies Plus is seeking a Senior Digital Platforms Support Engineer to support and improve the reliability of our customer-facing digital ecosystem, including Marketing Technology, Ecommerce, Mobile App, Loyalty, Sitecore, Salesforce platforms, SMS, customer identity, analytics, and related integrations. The Senior Digital Platforms Support Engineer key responsibilities include: Support and maintain PSP’s digital ecosystem, including ecommerce, mobile app, loyalty, Salesforce Marketing Cloud/Data Cloud, Sitecore, SMS, customer identity, analytics, and third-party integrations.
MES / MoM Support Engineer LTM LtdMES / MoM Support EngineerHolland, MI$80,000–$90,000 / yearTogether with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship.
Software Engineer - Tech Support Dematic CorpSoftware Engineer - Tech SupportGrand Rapids, MI$65,000–$140,000 / yearDematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic''s Customer Service team. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues.
NewIT Support Engineer (Desktop Management Specialist Infrastructure Services) Macpower Digital Assets Edge Private LimitedIT Support Engineer (Desktop Management Specialist Infrastructure Services)Grand Rapids, MI$45 / hourIn this role, you will be responsible for the end-to-end management of desktop environments, including hardware and software installation, configuration, and maintenance of PCs, laptops, mobile devices, and peripherals. Technical Assistance and Service Desk Operations: Offer onsite and remote technical support, responding to end-user requests and managing the ticket queue to meet defined service level agreements.
Controls Engineer Technical Support KION Group AGControls Engineer Technical SupportGrand Rapids, MI$65,000–$140,000 / yearParticipates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction Provides troubleshooting expertise to Dematic's customers Travel between 20-30% to different customer locations which may include weekends, holidays, and Overtime Average day time will be spent; 10% Time on calls, 60% Time working case Backlog& Case/Project Management, 30% Training/Training Development What We are Looking For: Associate or Bachelor's degree in Engineering, Technical Management, or related field (or equivalent experience). 3-5 years of experience in technical support within material handling, automation, or logistic 3+ years' experience with controls hardware troubleshooting 3+ years electrical troubleshooting experience Strong understanding of automated systems and basic PLC troubleshooting.
Controls Engineer Technical Support Dematic CorpControls Engineer Technical SupportGrand Rapids, MI$65,000–$140,000 / yearYour primary focus will be to, close out backlog of active long life cases, provide case analysis to determine if the case closure was proficient, & work with management to increase solution execution efficiency. Accountability: Contributes to functional / business projects and takes over accountability for parts / may have accountability for on-going activities or objectives.
Production Support Engineer - 1st Shift GENTEX CorpProduction Support Engineer - 1st ShiftMIParticipate in cross-functional teams and support engineering staff to ensure manufacturing readiness of new products and processes and to resolve safety and quality problems by identifying the root cause and implementing permanent corrective actions. In the role you will represent operations before several cross-departmental teams, actively identifying and communicating improvement opportunities related to various fail modes identified through bench diagnostics and data collection analysis.
Controls Engineer Technical Support (Nights) KION Group AGControls Engineer Technical Support (Nights)Grand Rapids, MIThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Controls Engineer- Technical Support (Remote) KION Group AGControls Engineer- Technical Support (Remote)Grand Rapids, MIRemote$88,400–$132,600 / yearThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Controls Engineer- Technical Support (Remote) Dematic CorpControls Engineer- Technical Support (Remote)Grand Rapids, MIRemote$88,400–$132,600 / yearThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Controls Engineer Technical Support (Nights) Dematic CorpControls Engineer Technical Support (Nights)Grand Rapids, MIThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Industrial Engineer/ Customer Support Engineering ICONMA, LLCThe Industrial Engineer/ Customer Support EngineeringTroy, MI$32.49–$34.05 / hourThe role applies industrial engineering principles, data analysis, and model-based methods to enhance efficiency, quality, reliability, and resource utilization across engineering operations. Responsibilities: The Industrial Engineer will analyze, design, and improve engineering systems and operational processes related to vehicle development, testing, and validation.
The Industrial Engineer/ Customer Support Engineering IconmaThe Industrial Engineer/ Customer Support EngineeringTroy, MI$32.49–$34.05 / hourThe role applies industrial engineering principles, data analysis, and model-based methods to enhance efficiency, quality, reliability, and resource utilization across engineering operations. Responsibilities:The Industrial Engineer will analyze, design, and improve engineering systems and operational processes related to vehicle development, testing, and validation.
NewControls Engineer- Technical Support (Remote) KION GROUP AGControls Engineer- Technical Support (Remote)Grand Rapids, MIRemote$88,400–$132,600 / yearParticipates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction* Provides troubleshooting expertise to Dematic's customers* Travel between 20-30% to different customer locations which may include weekends and overtime**What We are Looking For:*** Bachelor's Degree* 2+ year's experience in a related field providing Customer Service Support* Experience with Allen Bradley Logix PLC controls platforms* Experience with controls hardware troubleshooting* Siemens and Modicon PLC experience a plus#J-18808-Ljbffr. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.
Controls Engineer Technical Support KIONControls Engineer Technical SupportGrand Rapids, MichiganYour primary focus will be to, close out backlog of active long life cases, provide case analysis to determine if the case closure was proficient, & work with management to increase solution execution efficiency. • Accountability: Contributes to functional / business projects and takes over accountability for parts / may have accountability for on-going activities or objectives.
L2 Desktop Support Engineer Tata Consultancy Services LtdL2 Desktop Support EngineerMI$55,000–$65,000 / yearResponsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services).
Controls Engineer Technical Support (Nights) KIONControls Engineer Technical Support (Nights)Grand Rapids, MichiganThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
NewClient Services Engineer (L1/L2) Tech Support RehmannClient Services Engineer (L1/L2) Tech SupportLansing, MIThe role requires strong communication skills, technical knowledge, and the ability to work in a team-oriented environment. Relevant certifications, such as A+/Network+ and prior customer service experience, are preferred.#J-18808-Ljbffr.
NewStrategic Support Associate, Operations Process Engineer Jackson National Life Insurance CoStrategic Support Associate, Operations Process EngineerLansing, MIThey will support a variety of process improvement activities, including assisting with mapping and documentation of workflows, gathering and analyzing operational data, and identifying opportunities for increased quality and efficiency. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact the customer experience.
Digital Support Intelligent Automation Solutions Engineer Autodesk IncDigital Support Intelligent Automation Solutions EngineerMichigan, MI$76,000–$136,730 / yearThe focus is on solving business problems with the right technical approach, whether that means connecting APIs, connecting to business data in Snowflake, integrating MCP-based services or AI tool connectors, automating a handoff, building a small internal UI, creating an AI-assisted workflow, or prototyping a capability that can later scale through the right platform or engineering team. Work may range from lightweight internal web-based prototypes to workflow automations that connect tools such as Airtable, Slack, Slackbots, Salesforce, n8n, Microsoft Power Platform, Copilot Studio, and other Autodesk-approved platforms.
NewNight Shift Controls Engineer - PLC & Remote Tech Support DEMATICNight Shift Controls Engineer - PLC & Remote Tech SupportGrand Rapids, MIRemoteThis role involves supporting semi-complex systems, providing troubleshooting expertise, and ensuring customer satisfaction. Dematic is seeking a Controls Engineer for their Technical Support group, located in Grand Rapids, Michigan.
NewControls Engineer PLC & Remote Customer Support DEMATICControls Engineer PLC & Remote Customer SupportGrand Rapids, MIRemote$88,400–$132,600 / yearThe successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue. The base pay range for this role is estimated to be $88,400 - $132,600 at the time of posting.#J-18808-Ljbffr.
Packaging Engineer- Build Support Stellantis NVPackaging Engineer- Build SupportAuburn Hills, MIBachelor's Degree in Packaging Engineering Industrial Technology or related field • Minimum five years of experience in material handling rack fabrication rack design oversight or packaging engineering • Ability to assist in resolving complex packaging issues and design-build timing conflicts • Experience supporting or coordinating specialized packaging builds • Excellent communication skills with proficiency in Microsoft Office and Google Suite. The Packaging Engineer is responsible for: • Tracking and monitoring all custom rack and dunnage design activities • Ensuring the design team completes design work on schedule to allow timely ordering fabrication build and delivery • Communicating design timing risks and driving cross-functional actions when needed • Supporting program launch teams by ensuring each packaging milestone is met.
NewRemote Controls Engineer - PLC & Field Support KION GROUP AGRemote Controls Engineer - PLC & Field SupportGrand Rapids, MIRemote$88,400–$132,600 / yearThe successful candidate will troubleshoot PLC controls, particularly with Allen Bradley and may involve travel of 20-30%. This remote role requires a Bachelor's Degree and at least 2 years of customer service support experience.
Senior Engineer - Grid Operations Support DTE Energy CoSenior Engineer - Grid Operations SupportDetroit, MIPerforms assigned (or initiates) engineering studies, proposing solutions to engineering-related problems; develops models and analyzes data to support improvement programs, techniques & solutions. Emergency Response: Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers.
Test/Tech Support Engineer - 2nd Shift Trane Technologies PlcTest/Tech Support Engineer - 2nd ShiftGrand Rapids, MI$65,200–$118,860 / yearDevelop knowledge of key HVAC systems and components that need to be tested, including Trane controls, electro-mechanical power components, electrical wiring, transformers, circuit breakers, contactors, overloads, variable frequency drives, solid-state starters, wye-delta starters, compressors, evaporators, condensers, indoor fans, outdoor fans, gas heat, electric heat, and proprietary components. Maintain ongoing communication with plants to ensure that tester and product issues are identified, prioritized, and resolved through coordination with the System, Software, IT, and Plant teams.
Infrastructure Engineer – Deskside Support Howmet AerospaceInfrastructure Engineer – Deskside SupportWhitehall, MIFull timeBachelor's degree in Computer Science, Computer Information Systems, Information Systems, Information Technology, Management Information Systems from an accredited institution OR 5 years of work experience in installing and configuring computer hardware and software and troubleshooting technical issues with IT systems OR an Associate's Degree and two years of work experience in installing and configuring computer hardware and software and troubleshooting technical issues with IT systems. Systems thinker--sees the business and its operation holistically; understands actions and reactions; considers multiple pathways of potential effect before decisions; thinks strategically about interventions with an eye toward scale.
SCCM Support Engineer Infosys LtdSCCM Support EngineerDetroit, MIYou''ll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation.
Resident Engineer, Onsite Customer Support Yazaki North America IncResident Engineer, Onsite Customer SupportCanton, MIAttend plant warranty meetings and presentations and arrange for appropriate USOEM BU personnel to report top warranty issues as required. What we are looking for: We are looking for someone to represent YNA at the customer location in Kansas City, MO, and provide all the required and needed support to keep the customer protected for any eventuality with the products supplied.
Engineer - Licensed Professional- 067131 Wayne County (MI)Engineer - Licensed Professional- 067131Detroit, MIUnder the general direction of the Senior Licensed Engineer, the Licensed Professional Engineer is responsible for aiding in the management and administration of local, state and federal programs and activities related to wastewater control systems, and other engineering matters as assigned. Assist with the project planning, designing, and construction of capital improvements for wastewater and stormwater facilities owned and/or operated by the County by evaluating needs and providing technical assistance for the identification and analysis of improvement alternatives and the selection of a final course of action.