NewLevel 2/3 Support Engineer JobotLevel 2/3 Support EngineerSan Francisco, CA$40–$70 / hourResponsibilities: Provide Level 2/3 technical support to our clients, resolving complex issues related to various technologies including MDM, SSO, MFA, Slack, Azure, MAC, Windows, Intune, Imaging, Deployment, and others. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
MCAD Support Engineer Butler America AerospaceMCAD Support EngineerSanta Clara, CA$50–$65 / hourFull timeThe Tier 1 MCAD Support Engineer (Siemens NX) provides technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, basic NX usage support, and NX PLM (Teamcenter) connectivity.
ECAD Support Engineer Butler America AerospaceECAD Support EngineerSanta Clara, CA$50–$65 / hourFull timeSupport Cadence tools such as OrCAD Capture, Allegro PCB Designer, and related modules. Minimum 3 years of experience IT Support / Cadence ECAD tools or electronic design teams.
Technical Support Engineer Tanium IncTechnical Support EngineerSan Francisco, CAMust Haves: 3+ years into their career field with solid technical skills in one or more areas of networking, security, operations, scripting, and/or programming Ability to master new concepts and technologies; continually striving to master the Tanium platform and modules Problem solving; can break problems down into manageable, ordered piece parts and successfully convey the problem statement and plan to others Aptitude for comprehending complex troubleshooting Good Judgement; understand the importance of weighing cost and value in decision making and practice making good judgement calls with improved consistency overtime Independent; should be able to independently work on problems; should be able to complete tasks with limited assistance; participate in projects and follow technical support procedures only requiring help on more complex enterprise initiatives or issues. Improve customer experience by: Documenting best practices Tracking activity, documenting root cause, and reporting Serving as a technical subject matter expert, focusing mostly on the testing and troubleshooting aspects of the area Testing Tanium and providing feedback to the Engineering teams on how we can improve the overall customer experience.
Technical Support Engineer Avive Solutions IncTechnical Support EngineerBrisbane, CA$72,000–$85,000 / yearp>About Avive: Avive Solutions, Inc. (https://avive.life) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. Avive is taking a fresh approach to addressing this decades-old problem by innovating AED technology, coupled with a first-of-its-kind software platform solution to enable a quicker and more streamlined response to SCA emergencies.
IT Technical Support Engineer Saildrone IncIT Technical Support EngineerAlameda, CA$79,400–$99,300 / yearEnd-User Technical Support: Perform responsive, human-centric technical support for on-site and remote global users to achieve high levels of productivity and resolve "day-to-day dilemmas" across Mac, Windows, and Linux. By combining proven autonomous operations, edge computing, advanced sensing, renewable power, and the most advanced and robust unmanned surface technology on the planet, Saildrone is shaping how the Navy of the future operates.
Technical Support Engineer Manager Interviewstreet IncTechnical Support Engineer ManagerCA$180,000–$185,000 / yearp>• Lead and develop a team of Technical Support Engineers based in AMER • Partner with Product, Engineering, and GTM to resolve systemic issues and drive automation that improves the customer experience • Drive operational improvements to enhance the teams efficiency and organization • Lead from the front, jumping into complex issues and escalations as needed. This role requires a hands-on, battle-tested leader who excels in complex and ambiguous situations, drives accountability, and motivates teams, both within and beyond support, to raise the bar through automation, AI, and operational excellence.
DER Applications and Technical Support Engineers : 26-01731 Akraya Inc.DER Applications and Technical Support Engineers : 26-01731Bay Area, CA$25–$30 / hourstrong>Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!. Renewable Energy, Distributed Energy Resources (DER), Solar Energy, Battery Energy Storage Systems (BESS), Utility Automation, Smart Grid, Power Systems, Energy Management Systems (Preferred).
Technical Support Engineer Interviewstreet IncTechnical Support EngineerCAYou'll investigate and resolve complex issues, work closely with engineering and product teams, and help customers maximize the benefits of our technology. • Troubleshoot and resolve issues across the HackerRank platform, including web applications, APIs, ATS integrations, and developer tools.
Staff Technical Support Engineer (FortiSIEM) Fortinet IncStaff Technical Support Engineer (FortiSIEM)Sunnyvale, CA$110,000–$134,000 / yearPractical applied knowledge of different communication and system protocols: ssh, telnet, ldap(s), http(s), ssl/tls, smtp, snmp, vnc, rdp, dns, wmi, omi, Practical experience with Data platform technologies: Elasticsearch: install, configure, maintain. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office.
Product Support Engineer Cooley LLPProduct Support EngineerPalo Alto, CA$120,000–$175,000 / yearli>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Technical Support Engineer Pineapple Technology Ltd.Technical Support EngineerSan Francisco, CAEvery month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Senior Technical Support Engineer SentrySenior Technical Support EngineerSan Francisco, Californiastyle="min-height:1.5em">5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
Technical Support Engineer - West Coast Monte CarloTechnical Support Engineer - West CoastSan Francisco, CaliforniaRemotehref="https://www.g2.com/reports/grid-report-for-data-observability-spring-2025.embed?featured=monte-carlo&secure%5Bgated_consumer%5D=7d02ec0a-326a-40fa-8a44-fab49f67c5f1&secure%5Btoken%5D=6b3c29d18ea50ae0005295b5c63994f97c01cae81bbd3f9ea6abff73c40fde51&utm_campaign=gate-2063400" rel="noopener noreferrer nofollow" target="_blank">We were recently recognized as the #1 Data Observability Platform by G2 for the 4th consecutive quarter. href="https://www.dbta.com/Editorial/Trends-and-Applications/Trend-Setting-Products-in-Data-and-Information-Management-for-2025-167115.aspx" rel="noopener noreferrer nofollow" target="_blank">Monte Carlo was featured on Database Trends and Applications (DBTA’s) Trend-Setting Products for 2025!.
Senior Technical Support Engineer ServiceNow IncSenior Technical Support EngineerSanta Clara, CA$104,700–$178,000 / yearThe combination brings together Veza''s AI-native Access Graph with ServiceNow''s AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. Veza''s Access Graph platform maps an organization''s entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications.
Fleet Support Engineer - Sensors Ursus, Inc.Fleet Support Engineer - SensorsFoster City, CA$75–$85.19 / hourThrough fleet-wide analysis of diagnostics and metrics, you will identify reliability gaps, drive down mean repair and escalation times through improved tooling/documentation, and feed critical design changes back to Hardware Engineering. The Fleet Support Engineer on the Vehicle Development team serves as the highest level (Tier 3) of field technical support, focused on systemic reliability of fleet vehicles.
Product Support Engineer Intuitive Surgical IncProduct Support EngineerSunnyvale, CAPrimary focus of this Product Support Engineer will be supporting Field Service's Quality Portfolio, providing expertise in Field Service Process Design-Assurance, Service Design Control, Field Equipment Quality Management, Field Action Management, CAPAs and Audit Support. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process).
Technical Support Engineer 4 Mattson Technology IncTechnical Support Engineer 4Fremont, CAli>Collaborate with relevant product changes, improvement, and releases including ECR and CIP. Bachelor's degree in an engineering field (Mechanical, Electrical, Chemical) or physical science (Physics, Chemistry).
Senior Technical Support Engineer LangChainSenior Technical Support EngineerSan Francisco, CaliforniaRemotep style="min-height:1.5em">Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
Technical Support Engineer, Android/iOS SDK - Pangle TikTok IncTechnical Support Engineer, Android/iOS SDK - PangleSan Jose, CAPangle has established an industry-leading Ad Network in 20+ emerging markets, with proven success in Asia Pacific, the Middle East, and Latin America. Conduct training sessions and seminars: Assist partners to finish SDK or DSP integration and ensure the normal operation of cooperation.
Staff Technical Support Engineer, Prisma SD-WAN Palo Alto Networks IncStaff Technical Support Engineer, Prisma SD-WANCA$117,000–$189,200 / yearThis role is a good fit for someone who enjoys digging into complex networking problems, working across teams, and being part of situations where quick and thoughtful problem-solving matters. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Technical Support Engineer StarburstTechnical Support EngineerSan Francisco, CaliforniaThey will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience. Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.
Fleet Support Engineer - Powertrain Ursus, Inc.Fleet Support Engineer - PowertrainFoster City, CA$63–$73.99 / hourWe're looking for a technical expert who excels at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing immediate, impactful support for daily fleet operations. Qualifications: Minimum of 4 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a focus on powertrain, energy storage, or charging systems.
Fleet Support Engineer Ursus, Inc.Fleet Support EngineerSan Francisco, CA$75–$85.19 / hourThe ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing real-time support for daily operations. Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drives specific resolution into single components.
Technical Support Engineer ThinkingAITechnical Support EngineerSunnyvale, CA$100,000–$140,000You will work closely with customers and internal engineering teams to resolve complex technical issues, ensure platform stability, and support successful system deployment and operations. This role is customer-facing and hands-on, requiring strong troubleshooting skills across distributed systems, data platforms, and Linux environments.
Technical Support Engineer Starburst Data IncTechnical Support EngineerSan Francisco, CAThey will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience. Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.
Staff Technical Support Engineer - White Glove ServiceNow IncStaff Technical Support Engineer - White GloveSanta Clara, CA$113,700–$199,000 / yearp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Exceptional written and verbal communication skills - ability to translate complex technical issues into clear, non-technical language for executive audiences.
Technical Support Engineer Wispr FlowTechnical Support EngineerSan Francisco, Californiali>Investigate and triage bugs end-to-end: reproducing issues, pulling logs, tracing root causes, and writing clear bug reports that engineering can act on immediately. Technical depth: you're comfortable reading logs, navigating developer tools, understanding APIs, and debugging software issues even if you're not writing production code.
Technical Support Engineer Intern July to December 2026 Cloudflare IncTechnical Support Engineer Intern July to December 2026San Francisco, CAToday the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.
Technical Support Engineer - HandlerProber Advantest CorpTechnical Support Engineer - HandlerProberSan Jose, CAul>Provides backup support within the local geography during periods of peak workload or FSE unavailability, to meet customer commitments and to minimize FSE travel required. Provides second-level support to Advantest customers and customer engineers in diagnosis and resolution of handler and die level prober problems, either remotely or on-site.
Support Engineer Anthropic PBCSupport EngineerSan Francisco, CA$210,000–$250,000 / yearAs a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.
Named Technical Support Engineer RoboflowNamed Technical Support EngineerSan Francisco, Californiap style="min-height:1.5em">Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors. As the Named Support Engineer dedicated to a single enterprise customer, you will: Become the technical continuity for the customer’s computer vision deployment across your region.
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeyeTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)San Francisco, CA$36–$43 / hourDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
Fleet Support Engineer - Sensors Artech LLCFleet Support Engineer - SensorsFoster City, CA$70–$85 / hourThrough fleet-wide analysis of diagnostics and metrics, the engineer will identify reliability gaps, drive down mean repair and escalation times through improved tooling/documentation, and feed critical design changes back to Hardware Engineering. The Fleet Support Engineer on the Vehicle Development team serves as the highest level (Tier 3) of field technical support, focused on systemic reliability of fleet vehicles.
Fleet Support Engineer LanceSoft IncFleet Support EngineerFoster City, CA$85.18–$85.18 / hourThrough fleet-wide analysis of diagnostics and metrics, you will identify reliability gaps, drive down mean repair and escalation times through improved tooling/documentation, and feed critical design changes back to Hardware Engineering. The Fleet Support Engineer on the Vehicle Development team serves as the highest level (Tier 3) of field technical support, focused on systemic reliability of fleet vehicles.
PLM Applications Support Engineer Ursus, Inc.PLM Applications Support EngineerFoster City, CA$75–$85.67 / hourTOP 3 SKILLS:6+ years of related experience with 4+ years supporting Enovia applications, ERP integrations, SolidWorks, and CATIA V6 on the 3DExperience platform. Develop software integrations between Enovia and existing database systems using Web Services, XML, and other related development tools.
Technical Support Engineer Sigma Computing IncTechnical Support EngineerSan Francisco, CA$90,000–$125,000 / yearThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.
Sr. Technical Support Engineer Pinterest IncSr. Technical Support EngineerSan Francisco, CARemote$123,684–$254,644 / yearAs a Partner / Technical Support Engineer, you'll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. Lead complex engineering projects end-to-end - including new API launches, large-scale integration builds, and high-impact bug fixes - partnering with Engineering on design and delivery.
Technical Support Engineer Metronome IncTechnical Support EngineerSan Francisco, CA$137,000–$205,600 / yearp>Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers.
System Development and Support Engineer II Tucker Parker Smith Group (TPS Group)System Development and Support Engineer IISan Jose, CA$45–$50 / hourOur client, a Fortune 300 a computer hard drive disk manufacturer and data storage company, is seeking a System Development and Support Engineer II to join their Global Manufacturing IT team. QualificationsBachelor's or Master's degree in Computer Science or Information Technology (required).
HPC Scientific Support Engineer University of CaliforniaHPC Scientific Support EngineerBerkeley, CA$156,864–$191,724 / yearAs part of the User Engagement Group (UEG), the primary interface between NERSC and its users, you will provide expert HPC consulting and technical support, help improve user-facing services and documentation, and contribute to projects that enhance functionality, workflows, and the overall user experience. In-depth knowledge and experience with high performance scientific computing is required; your experience should include at least four of the following: Linux/Unix, Fortran, C/C++, MPI, OpenMP, OpenACC, CUDA, shell scripting, Python, parallel algorithms, programming models, AI models, debuggers, performance tools, containers.
Technical Support Engineer BlacksmithTechnical Support EngineerSan Francisco, Californiali>Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. We operate thousands of bare-metal machines across multiple regions, regularly schedule 100k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
Senior NICE CXone Support Engineer (Tier III) | Contact Center Cloud Migration Pyramid Consulting, IncSenior NICE CXone Support Engineer (Tier III) | Contact Center Cloud MigrationOakland, CARemote$150,000–$176,000 / yearYou can access our privacy policy here. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
Senior IT Support Engineer Checkr IncSenior IT Support EngineerSan Francisco, CA$111,000–$130,000 / yearEstablished in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Ideally, you have experience providing exceptional technology support in a start-up and/or corporate environment, being comfortable with enterprise networking, conference room technology, and computer troubleshooting.
ITS Support Engineer I Amazon.com IncITS Support Engineer ISunnyvale, CAAs a part of our IT Services team, you"ll have the opportunity to make a direct impact on Amazon"s corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you"ll be the go-to knowledge expert for Amazon"s corporate employees', providing seamless end-to-end services and friction-less on-site technical support ensuring productivity remains secure and uninterrupted.
Technical Support Engineer 3 Lam Research CorpTechnical Support Engineer 3Fremont, CA$86,000–$192,000 / yearThe FITS team is a group of talented IT professionals with diverse skillsets & experiences, lending to many learning opportunities from working cross functional with other Lam departments (Product, Customer Services, Operation etc.), and will be interfacing with Lam customers at fab sites. The IT engineer is responsible for providing technical assistance and guidance to deploy and support Lam Advance Services products infrastructure at Lam customer Fabs or Lam regional offices, from early in product development to high volume deployment.
Sr Support Engineer - EBS Oracle Configurator LancesoftSr Support Engineer - EBS Oracle ConfiguratorUSA - Remote, CARemote$1The best candidates will have extensive knowledge of multiple EBS modules across releases (11i & R12) including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology. The best candidates will have extensive knowledge of multiple EBS modules across releases (11i & R12) including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
IT Network Support Engineer Contract Manufacturing Tranzeal Inc.IT Network Support Engineer Contract ManufacturingSanta Clara, CAIn addition to strong coordination and communication abilities, the ideal candidate will bring hands-on technical knowledge in IT infrastructure, including networking, Windows/Linux system administration, endpoint protection, and security best practices. This position plays a dual role: managing third-party IT service providers, and coordinating with global IT teams across infrastructure (network, compute, storage), enterprise applications, databases, and factory system platforms.
Platform Support Engineer Lightning AIPlatform Support EngineerSan Francisco, CA$115,000–$140,000 / yearLightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability.
Fleet Support Engineer - Powertrain Artech LLCFleet Support Engineer - PowertrainFoster City, CA$60–$73.99 / hourWe're looking for a technical expert who excels at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing immediate, impactful support for daily fleet operations. As a Fleet Support Engineer, you'll be critical to ensuring the operational uptime and reliability of our cutting-edge fleet, with a specific focus on powertrain systems.