Support Analyst Jobs in Raleigh, NC
Vaco LLC
$98000 - $120000
Durham, NC
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLC
$110000 - $125000
Raleigh, NC
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLC
$90000 - $100000
Raleigh, NC
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLC
$160000 - $190000
Durham, NC
Act as a subject matter expert across various SAP modules, including general ledger, accounts receivable/payable, asset accounting, product costing, tax, treasury, and profitability analysis, offering strategic insights and hands-on support. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Well Care, LLC
$70000 - $84000
Raleigh, NC
6.0 5% Maintains confidentiality in all professional areas and considers the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous and compassionate manner. Essential Mental Requirements: Ability to concentrate with frequent interruption, handle pressure of deadlines, good judgment and problem-solving skills, ability to follow procedures, ability to work independently.
Synergistic it
$82000 - $141000
Research Triangle Park, NC
Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k.
Accentuate Staffing
$28 - $35
Raleigh, NC
The ideal candidate has strong wet chemistry experience, hands-on analytical testing in an FDA-regulated setting, and the ability to support investigations and cross-functional manufacturing operations. Maintain integrity of web analytics through ongoing data monitoring and quality assurance testing of tracking solutions.
Clarvida
Raleigh, NC
Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address. If you’re organized, enjoy working closely with a supportive team, and value a workplace built on kindness and collaboration, we’d love to welcome you to Clarvida.
Taylor Morrison
Cary, NC
As a Financial Analyst working for Taylor Morrison you will be responsible for working with Finance departmental leaders on Division's financial policies, planning, reporting and controls. Will assist in creating functional strategies and specific objectives for the departments and develop budgets/policies/ procedures to support the functional infrastructure.
S2Tech
Raleigh, NC
The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals. About Us: Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States.
Vaco LLC
$160000 - $190000
Raleigh, NC
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This includes delivering regular monthly and quarterly reporting, developing business cases, supporting M&A execution, building business intelligence dashboards, and evolving toward advanced predictive modeling.
Wake County Public School System
Cary, North Carolina
Windows 11) and latest versions of the Microsoft Office desktop suite; Google Apps; Excellent customer service skills (listening, responding, communicating efficiently); Critical thinking and problem solving skills; Interpersonal skills including the ability to work within a team, and demonstrate initiative; Ability to thoroughly document steps taken, results/findings, and pertinent information within each request; Ability to assist with maintaining the current information in our Knowledge Database for our internal process and procedures; Ability to stay informed and adhere to adjustments in our current daily work processes and procedures; Ability and desire to express concerns, ask/answer questions, and to maintain a positive flow of exchanging information; Ability to stay consistently engaged in our communication forums to stay informed and to promptly assist, as needed; Ability to accomplish directives (administrative and other duties) promptly, as needed; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, and the public. High school diploma or equivalent; One year of experience serving in a help desk role or related field; An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.
JPS Interoperability Solutions, Inc.
$65000 - $75000
Raleigh, North Carolina
The position is structured to provide responsive, customer-facing support while also contributing to product quality and development through structured software testing, issue reproduction, and validation of new features and fixes. Role Overview: This is primarily a supportive role, serving as the primary point of contact for customer inquiries, with additional responsibility for supporting product testing and validation efforts.
Pyramid Consulting, Inc
$50 - $60
Durham, NC
Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana). By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
LogistiVIEW
Cary, NC
The day-to-day tasks include Java & SQL development, assisting with customer hardware and troubleshooting issues, providing analytics, diagnostics, and resolution of client inquiries. At LogistiVIEW we deliver intelligent Warehouse Execution Systems to automate the world’s most complex warehouses and make the world’s supply chain more predictable.
Belcan
$32 - $38
Raleigh, NC
Experience/Skill Requirements:* Microsoft Windows Active Directory * Microsoft M/O 365 administration (including email) * Remote workstation administration (RDP, GoTo, TeamViewer, etc.) * Mobile device management (iPhone, Android, etc.).* Microsoft Windows 7 - 11 Client OS administration and Office Suite administration * Endpoint response or antivirus solutions* File/Printer Server administration * Business continuity and disaster recovery planning* Experience with the following is strongly preferred: o ASUS, Dell, HP, Lenovo, Microsoft end user computing devices and peripherals (desktops, laptops, docks, monitors) o VMware / Omnissa Horizon o Stratodesk or IGEL o Network cabling and design o LAN/WAN and TCP/UDP/IP Networking o DNS/DHCP Administration o VoIP infrastructure, IP phones Travel* This position may potentially require travel, up to 20% (in the United States)If you are interested in this role, please apply via the apply now link provided. Job Title: IT End User Support Analyst - Level 2Pay Rate: $32-$38 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Start Date: Right AwayKeywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 2Job Description: The IT End User Support Analyst will be based out of the Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT End User Support.
TechDigital
Raleigh, NC
Share the skill MatrixSkillsYears of ExpPACSHL7DICOMRadiology Domain • Good understanding of Intelerad PACS Implementation and Support.
Wake County Public School System
Cary, North Carolina
Extensive knowledge of Microsoft Office including Word, Excel, and Access; Google Apps; Considerable knowledge of local and state policies regarding North Carolina Discipline Data Reporting Procedures; Considerable knowledge of Electronic Access to Student Information (EASi-SIRS), Advanced Reporting, eSchools, and PowerSchool programming; Excellent organizational, analytical and proofreading skills with the ability to track potential errors and verify accurate data contained in databases; Ability to complete complex tasks and minimize errors with attention to detail; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; excellent public speaking and presentation skills; Ability to work independently and complete tasks in the absence of clear direction; Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, and the community. Associates degree in computer science, information systems, or a related field; Experience in research methodology and database management; Broad technical knowledge of application development; Other combination of applicable education, professional learning/training, and experience that provides the knowledge, skills, and abilities needed to perform effectively in the position may be considered.
S&ME, Inc.
Raleigh, NC
Technical Support & Troubleshooting: Respond to internal inquiries via email, phone, and Teams chat, providing expert-level support for software-related issues ranging from installation errors to advanced modeling challenges. Experience with Excel, Microsoft SQL Server, Bentley (Seequent) products (e.g., OpenGround Cloud, gINT), Autodesk Civil 3D, Metafield, KeyLab, XML, and other geotechnical/construction data formats.
Diverse Linx
Raleigh, NC
L1 support
Tier 1 support
Incident management
Ticket triage
Case management
Issue escalation
Root cause analysis
SLA adherence / SLA management
Knowledge base / SOP documentation
Service desk / Help deskL1 support
Wake County Public School System
Cary, North Carolina
Works on the hosted VoIP service provider’s platform to submit Help Desk tickets and make programming changes and additions for the district’s end users. POSITION PURPOSE: Designs, installs, configures, tests, manages, monitors, supports, and troubleshoots Unified Communication systems, with a focus on Telecommunications.
Cardinal Health
$68500 - $88020
Raleigh, NC
This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Highmark Health
Raleigh, NC
Responsible for ongoing maintenance, adequacy and support of existing networks, including strategic business rule changes, network audit support, network adequacy/provider gap fill support, understanding tools used to provider network adequacy (Quest), answering network inquiries from both internal and external customers, ensuring marketing brochures are accurate, and maintaining internal documents that support the business (product and network matrix; hospital tiering document). + Apply a broad knowledge of concepts and principles to develop analytical frameworks, approach and methodology best practices to analyze complex strategy issues, often applying ingenuity and originality to develop unique solutions.
Highmark Health
Raleigh, NC
This includes generation of labor and supply metrics used to allocate costs, as well as taking technical direction from and supporting the Lead Cost Accounting Analyst with respect to cost allocation rules and system processes required.80%. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.
Crescens Inc.
Raleigh, NC
Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams. KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications.
Local Government Federal Credit Union
Raleigh, NC
As a critical and senior member of the Information Security team, the Senior Cyber Security Analyst works closely with the management, business units, enterprise applications and infrastructure teams to ensure network availability, network/system security and data security for the credit union. 3. Provide network defense system architecture, installation and configuration support by identifying, developing and facilitating implementation of initiatives and programs designed to enhance the security of the credit union’s network and data assets.
TEKsystems
$85000 - $140000
Durham, NC
Our Client is seeking a HR Technology Analyst, to support the Human Resources organization in managing and optimizing the firm’s HR technology landscape and assist with day-to-day system administration, troubleshooting, data maintenance, reporting, and user support across the HR application suite. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
CREO
Durham, NC
CREO Senior Analysts in IT Compliance and Quality take on a proactive, hands-on role collaborating with senior staff to help clients navigate complex regulatory requirements while enabling modern, efficient IT solutions. Manage and mentor junior staff, ensuring that projects meet client expectations, are completed on time, and align with relevant regulations and industry best practices (including 21 CFR Part 11, EU Annex 11), emphasizing true risk-based approaches to validation.
Highmark Health
Raleigh, NC
Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
Cardinal Health
$79700 - $113800
Raleigh, NC
Lab Business Analytics drives operational excellence of the Lab business unit by equipping the Lab Sales teams, Lab Marketing team, and Lab Global Sourcing team with solutions to optimize performance and make strategically guided decisions. The Data Analyst, Lab Business Analytics is a key role is within the Lab Business Analytics team that creates value by developing tools, processes, and insights to increase the operating discipline of the Lab business.
Biofire
$24 - $36.3
Durham, NC
In addition, bioMérieux offers a competitive Total Rewards package that may include: · A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options · Company-Provided Life and Accidental Death Insurance · Short and Long-Term Disability Insurance · Retirement Plan including a generous non-discretionary employer contribution and employer match. Work with other departments and assist with executing validation protocols associated with Biochemistry laboratory equipment, associated software, and procedures including revalidation as scheduled or required to maintain systems in a validated state.
Serco
Raleigh, NC
Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.
CAI
Raleigh, NC
Provide first level support including but not limited to: resetting passwords,troubleshooting hardwareremotely (Laptops, iPads, Desktops, Printers, etc.),troubleshootingsoftware (proprietary software and other applications utilized by the client), and other “how-to” questions. As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Oracle
$19.62 - $38.32
Raleigh, NC
Finally, you will run processes related to information security risk management, conduct technical assessments across end user services, and define, document, maintain, and communicate security services for customer facing services provided by CSS. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Enviva
Raleigh, NC
Plays a key role in supporting the relationship with the key customer groups including the Talent Acquisition, Total Rewards, and HR Operations teams by providing responsive customer service and proactive communication. The HRIS Analyst is a part of the Enviva Resources team, reporting to the Sr Manager, HRIS and working cross functionally and collaboratively with Information Technology and Human Resources professionals.
Steer
Raleigh, NC
Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. Optimize GTM Workflows: Build and maintain HubSpot workflows that power the transition from Sales to Onboarding, ensuring no customer "falls through the cracks.".
United Therapeutics
Research Triangle Park, NC
This position focuses on leveraging cutting-edge tools such as UI Path Robotic Process Automation (RPA) and Boomi Integration Platform to streamline business operations, enhance efficiency, and support organizational growth. The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need.
Belcan
$20 - $22
Clayton, NC
Service Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.
Belcan
$26 - $28
Raleigh, NC
Job Title: IT Service Desk Analyst - Level 1Pay Rate: $26 - $28 / HrLocation: Raleigh, NC (onsite)Contract 6+ Months ZIP Code: 27609Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Ability to move about inside the office to access file cabinets, office machinery, etc.* Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.*
UnitedHealth Group
$72800 - $130000
Raleigh, NC
The Cybersecurity Fraud Analyst conducts in-depth analyses and correlation of data points to identify, investigate, and remediate risks to businesses and contact centers. + Collaborate with enterprise stakeholders to support efficient investigative processes, provide technical expertise as needed, and communicate risks to businesses.
American Welding and Gas
Raleigh, North Carolina
This position has the primary responsibility of supporting the financial operations of the business as well as other activities consistent with financial analysis; including but not limited to budgeting, account analysis, monthly financial performance reviews and other duties and ad hoc analysis as required and assigned. Headquartered in Raleigh, NC, AWG operates several retail locations and gas fill plants located in twenty states stretching from Montana through Florida.
Phizenix
$100000 - $110000
Cary, NC
This role emphasizes requirements analysis, process mapping, customer journey design, and data-driven insights, ensuring that every solution we deliver aligns with business objectives and drives measurable improvements in customer experience. Your work will directly influence how enterprise clients design, deploy, and optimize their contact center and customer engagement strategies.
PlanIT Group
Raleigh, NC
A minimum of ten (10) years experience in software development, database administration, and/or related field; • A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred; • Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program; • Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job; • Experience training/mentoring less experienced personnel; • Extensive knowledge of and experience with designing, implementing, operating and administering relational DBMSs; • Development/support experience with more than one DBMS product (e.g. Description: Client is seeking a Senior Architect/Analyst to be responsible for designing, evaluating, and optimizing enterprise systems, applications, and business processes.
Wake County Public School System
Cary, North Carolina
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs); Considerable knowledge of student information systems; Considerable knowledge of relational database concepts; Considerable knowledge of Microsoft Office, including Word, Excel, PowerPoint; Google Apps; Working knowledge of Structured Query Language (SQL); Critical thinking and problem solving skills; Strong organizational skills; Ability to work in a team environment; Ability to work independently and complete tasks in the absence of clear direction; Ability to manage multiple tasks and projects simultaneously; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with school system staff, external agencies, vendors, contractors, and the community. Performs testing and verifies the impact of bug fixes, patches and upgrades from vendors and development on existing application functionality to ensure quality; performs data analysis and system testing to anticipate potential issues.
CBRE
Raleigh, NC
As a CBRE Senior Finance Systems Analyst, you will have extensive experience working with Yardi Voyager and Kyriba Treasury Management System as well as excellent analytical and problem-solving skills, and the ability to communicate effectively with various stakeholders. The role will involve acting as a Business Analyst and Project Manager for enhancements and new solutions within the technical stack supporting the Treasury and Payments Functions within the Investment Accounting and Reporting line of business.
CBRE
Raleigh, NC
Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities.
Canon USA & Affiliates
Raleigh, NC
Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
CREO
Durham, NC
Manage multiple workstreams, helping deliver high-impact results by producing timely, high-quality deliverables that exceed client expectations. Analysts must be able to coordinate multiple simultaneous projects, quickly distill essential information, and synthesize it in appealing client-ready deliverables.
Zifo
$70000 - $80000
Raleigh, NC
Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client’s confidence and trust. The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable.
CEDENT
Durham, NC
This person will be joining their Data Partnership Team that focuses on IT Service Management, system compliance, and platform lifecycle management of the personalized health system data lake. This person will help drive the sourcing of the data into the different platforms by utilizing their skills with SQL, Waterfall/Agile and documentation while being detail and process-oriented.