Support Analyst Jobs in Des Moines, IA
Farm Bureau Financial Services
West Des Moines, IA
You will configure, support, and enhance our workflow platform, maintaining existing workflows while partnering with business stakeholders to design and implement new workflows from initial concept through deployment. Communication is key in this role, as you will communicate effectively through meaningful and articulate verbal discussion, creation of clear and coherent written materials, and synthesis of information into succinct and logical documentation.
TTEC
$120000 - $140000
Des Moines, IA
Develop, maintain, and continuously improve the Incident Response Plan (IRP) and detailed playbooks for a range of threat scenarios, including ransomware, phishing, insider threat, and third‑party incidents, ensuring alignment with evolving attack methods and regulatory requirements. Conduct Post‑Incident Reviews (Post‑Mortems) to assess root cause, response effectiveness, and control gaps, driving continuous improvement of security posture, policies, and processes.
TTEC
Des Moines, IA
Work in partnership with multiple lines of business by analyzing, designing, developing, implementing, and evaluating Sales Enablement initiatives that improve quality, productivity, and sales. This individual will be responsible for driving seller effectiveness through comprehensive training programs while simultaneously evaluating sales interactions to ensure best-in-class quality, compliance, and revenue-driving behaviors.
CAI
Des Moines, IA
Provide first level support including but not limited to: resetting passwords,troubleshooting hardwareremotely (Laptops, iPads, Desktops, Printers, etc.),troubleshootingsoftware (proprietary software and other applications utilized by the client), and other “how-to” questions. As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Cardinal Health
$68500 - $88020
Des Moines, IA
This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Highmark Health
Des Moines, IA
Responsible for ongoing maintenance, adequacy and support of existing networks, including strategic business rule changes, network audit support, network adequacy/provider gap fill support, understanding tools used to provider network adequacy (Quest), answering network inquiries from both internal and external customers, ensuring marketing brochures are accurate, and maintaining internal documents that support the business (product and network matrix; hospital tiering document). + Apply a broad knowledge of concepts and principles to develop analytical frameworks, approach and methodology best practices to analyze complex strategy issues, often applying ingenuity and originality to develop unique solutions.
Oracle
$19.62 - $38.32
Des Moines, IA
Finally, you will run processes related to information security risk management, conduct technical assessments across end user services, and define, document, maintain, and communicate security services for customer facing services provided by CSS. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Berkley
Urbandale, Iowa
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.
Serco
Des Moines, IA
Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.
Highmark Health
Des Moines, IA
Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
Principal Financial Group
$83300 - $104500
Des Moines, Iowa
General knowledge of investment vehicles, economic and investment theories, the investment environment, and an understanding of Principal Asset Management’s network of specialized investment groups and affiliate product offerings. Principal Asset Management is the global investment solutions business for Principal Financial Group® (Nasdaq: PFG), managing about $580 billion in assets and over 60 years of experience.
Principal Financial Group
$110200 - $148200
Des Moines, Iowa
Cardinal Health
$79700 - $113800
Des Moines, IA
Lab Business Analytics drives operational excellence of the Lab business unit by equipping the Lab Sales teams, Lab Marketing team, and Lab Global Sourcing team with solutions to optimize performance and make strategically guided decisions. The Data Analyst, Lab Business Analytics is a key role is within the Lab Business Analytics team that creates value by developing tools, processes, and insights to increase the operating discipline of the Lab business.
Principal Financial Group
$110200 - $148200
Des Moines, Iowa
Salary Range: $110200 - $148200 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
Syntricate Technologies Inc
Des Moines, IA
Liaise with business users and technical offshore teams (application and infrastructure).Participate in the design and development of required changes to existing Enterprise Performance Management applications. Responsible for supporting the existing Hyperion applications as well as performing end to end coordination on any new enhancements, infrastructure updates, tech refresh etc.
Syntricate Technologies Inc
Des Moines, IA
Responsible for supporting the existing Hyperion applications as well as performing end to end coordination on any new enhancements, infrastructure updates, tech refresh etc. Required Skills: The Hyperion Analyst will work closely with business partners and coordinate with IT (offshore application support and Infrastructure team).
CAI
Des Moines, IA
We are looking for a Business Analyst Intern to be responsible for working with the project leaders to support the gathering, analyzing and recommending business requirements for functional and non-functional-projects. As a Business Analyst Intern, you will be responsible for working with the project leaders to support the gathering, analyzing and recommending business requirements for functional and non-functional-projects.
Judge Group
$100000 - $120000
West Des Moines, IA
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Description: The Lead Business Systems Analyst leads complex BI and analytics initiatives, ensuring that business requirements are translated into efficient and scalable technical solutions.
Under Armour, Inc.
$20.63 - $28.37
Des Moines, IA
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. • Exceptional oral, written, and interpersonal communication skills including the ability to summarize and report on data, influence and negotiate, and present information to various levels within the organization.
Canon USA & Affiliates
Des Moines, IA
Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
CBRE
Des Moines, IA
As a CBRE Senior Finance Systems Analyst, you will have extensive experience working with Yardi Voyager and Kyriba Treasury Management System as well as excellent analytical and problem-solving skills, and the ability to communicate effectively with various stakeholders. The role will involve acting as a Business Analyst and Project Manager for enhancements and new solutions within the technical stack supporting the Treasury and Payments Functions within the Investment Accounting and Reporting line of business.
CBRE
Des Moines, IA
Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities.
Highmark Health
Des Moines, IA
Support various aspects of business analysis, business requirements definition and documentation, business user testing, business requirement traceability, and full product capability delivery (e.g., user acceptance testing plans, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. + Participate in the full product management delivery life cycle by actively participating with business and IT delivery teams using modern product management delivery practices and methodologies, such as Agile / Scrum, Kanban, etc. to manage product requirements, delivery plans, business product backlog & prioritization, testing, prototyping, and defining customer/user acceptance criteria.
Principal Financial Group
$73150 - $99750
Des Moines, Iowa
Salary Range: $73150 - $99750 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
Principal Financial Group
$73150 - $99750
Des Moines, Iowa
Sammons Financial Group
$68462 - $128365
West Des Moines, Iowa
Design, run and monitor software functional and performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging; administer critical analysis of test results and deliver solutions to problem areas. • Perform technical tasks, detailed analyses, and interpretation of technical problems requiring expertise and/or specialized knowledge in a systematic manner; apply subject matter expertise unique to the discipline.
Berkley
Urbandale, Iowa
You’ll play a key role in maturing our IT risk program, assist with implementing tools and procedures that improve risk assessment/analysis processes, consult on risk mitigation, help drive process and/or control enhancements, and partner with sr. Lead and assist with efforts to mature the IT risk management program, identify and implement process improvements and explore automation opportunities where valuable.
Cornerstone OnDemand
Des Moines, IA
At Cornerstone, we are dedicated to enhancing the global experience of our Solution Consultants (SCs) and helping our Sales organization by providing them with robust baseline demo portals, seamless support for shared demo instances, and by managing projects that directly benefit our sales organization and mainly the Solution Consulting community. Technical Support & AI-enhanced Troubleshooting: Provide expert-level support for shared demo instances, quickly resolving issues with the help of AI diagnostic tools and efficient ticket management practices (ServiceNow or similar platforms).
Berkley
Urbandale, Iowa
Responsibilities: As an Actuarial Analyst for Berkley Agribusiness, you will be involved with completing rate reviews, actuarial indications, predictive modeling, completing regular estimates of adequate loss and expense reserves, participating in company’s planning processes, and providing tools and analysis in support of pricing large accounts. Commitment to continuing education demonstrated by progression through the Casualty Actuarial Society exam program or other insurance professional designations, including more traditional forms of continuing education related to university work or other technical designations.
Principal Financial Group
$73150 - $120650
Des Moines, Iowa
Analyst - Investment Analytics: $89,300 - $120,650/ year Salary Range: $73150 - $120650 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Analyst – Investment Analytics level please see below for qualifications: Bachelor's degree (Financial or Business degree preferred) or equivalent, plus 5+ years of related experience resulting in knowledge of retirement and investment products.
Principal Financial Group
$20.33 - $36.35
Des Moines, Iowa
Apply office level customization by understanding key broker relationships and assess benefits of current carrier to align Principal plan designs using high level of knowledge of our quoting process, screening for risks using underwriting and product guidelines. What You'll Do: As a New Business Analyst, you'll work in a fast-paced environment and form partnerships with our sales representatives and brokers throughout the US to provide all levels of quote support for group benefit product sales via a centralized Proposal Center.
American Technology Consulting
Des Moines, Iowa
Strong understanding of security technologies and strategies, including but not limited to firewall, IDS, policy management, security processes/best-practice, logging/monitoring, antivirus, vulnerability assessment, patch management, and incident response. Lead efforts related to the incident handling processes such as incident discovery, analysis and verification, incident tracking, containment and recovery, incident response coordination, escalation, and notification.
3M
$84595 - $103394
Knoxville, IA
Working closely with the manufacturing team, value stream leadership, and Supply Planners to determine how best to prioritize and resolve supply constraints and balance service, inventory, and cost to meet business targets. To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution.
Highmark Health
Des Moines, IA
Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. testing plan, testing scenarios, testing schedule, testing outcomes, user task analysis, documentation, defect management, results analysis) to ensure minimal production defects are realized.
Principal Financial Group
$55800 - $152400
Des Moines, Iowa
What You'll Do: As a Pension Calculation Automation Analyst I, you will get the opportunity to complete desktop tool coding primarily within Excel and Visual Basic – related to Defined Benefit (DB) calculation automation to drive pension customer experience, scalability, and mitigate risks for the organization. Salary Range: $55800 - $152400 / year Salary Details: The following levels and locations are examples of market-specific salary ranges across different job levels and geographies.
Cardinal Health
$56200 - $80400
Des Moines, IA
The Cardinal Health Global Travel vision is to function in tandem with the company’s business needs and to proactively and innovatively prevent or mitigate risk while protecting significant company assets and being prepared to respond in an appropriate and professional manner when required. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._.
Teradata
$68200 - $85200
Des Moines, IA
The Income Tax Analyst (II) has primary responsibilities for tax analysis and supporting documentation related to US Federal and state income tax returns, completion of tax research projects, income tax provision preparation under ASC 740, provide assistance as needed for federal and state tax audits, and participation in various Federal and state tax planning initiatives. + Assist with preparation and analysis of issues related to income tax accounting pursuant to ASC 740, including documentation and calculations surrounding uncertain tax positions, tax account reconciliations and other tax projects and initiatives as assigned.
UnityPoint Health
Des Moines, Iowa
Berkley
Urbandale, Iowa
Responsibilities: The Product Management Co-OP program provides highly motivated and qualified students with the opportunity to gain hands-on experience, receive valuable on-the-job training, and deepen their understanding of business and technology in a real-world setting. With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine.
UnityPoint Health
West Des Moines, Iowa
Mitchell Martin
$41.65 - $59.5
Clive, IA
This role involves transforming raw data into actionable insights, collaborating with a dynamic data team, and leveraging generic data management technologies. Lead interviews with stakeholders to gather insights and enhance data products.
CBRE
Des Moines, IA
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform.
Insurance Office of America
$70000 - $85000
Des Moines, IA
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This role supports IOA’s operational excellence by applying process improvement methodologies, conducting research and analysis, and partnering with cross-functional teams to deliver meaningful, measurable improvements.
Revol One Financial
Urbandale, IA
As a Finance Senior Analyst of Revol One Financial, you will have the chance to mold & shape a critical area of Finance, work closely with leadership, work on numerous cross- functional projects and wear multiple hats, all of which will be an excellent learning experience and provide opportunities for significant professional growth. • Support day to day finance operational processes, including premium and suspense reconciliation, cash application, accounts payable processing, and related transactions.
Carelinks ABA
Des Moines, IA
Carelinks ABA is seeking compassionate and driven Board Certified Behavior Analysts (BCBAs) to join our growing team. In this role, you'll be instrumental in providing high-quality, individualized ABA therapy to children with Autism Spectrum Disorder and related developmental conditions.
Rocket Software
$119000 - $160650
Des Moines, IA
Support your business partner with the finance cadence/rhythm of monthly reporting, rolling forecasts and the annual budgeting / planning cycle in alignment with Revenue Operations timelines by communicating required deliverables clearly and facilitating reviews with senior leaders in a timely manner. + Proactively partner and engage with key leaders to drive improved insight into the business, by refining or developing new KPI’s or scorecards that drive organizational accountability and performance.
Stride, Inc.
Des Moines, Iowa
This position is virtual and open to residents of the 50 states, D.C. COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. This position will research, collect, review and monitor financial data in order to build timely and accurate financial models that are able to increase company profit through enhancements of operational efficiencies and resource utilization.
WM
$84300 - $143770
Des Moines, IA
WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. + Education: Bachelor's degree (accredited) in Accounting, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.
Highmark Health
Des Moines, IA
The incumbent is responsible for implementation and execution of various post-award and financial management activities for grants, contracts and/or clinical trials within the Sponsored Programs Financial Services (SPFS) supporting Allegheny-Singer Research Institute and Allegheny Health Network. Maintain compliance with allowable costs, period of performance, subrecipient monitoring, tracking cost share and program income, effort reporting, reporting, other special test provisions, cash management invoicing, and clinical trial billing compliance.
TKC Holdings
$48000 - $66000
West Des Moines, Iowa
Wage Rate: $48,000-66,000/year Overview: TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. Tablet Shipment Management - Process and oversee orders for security-sensitive hardware (tablets, workstations, servers, etc.) and respond to customer inquiries regarding status and shipment of orders.