ul>Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry;
Bachelor's Degree in a related field is preferred;
Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;
Ability to manage competing priorities in a fast-paced environment;
Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
Industry awareness and strong business acumen;
Strong verbal and written communication skills and excellent organizational skills;
Passion for the Fashion Industry;
Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback;
Oversee performance check in process for all store employees and establish goals;
Identify and create action plans, building development plans for all employees;
Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;
Ensure a consistent and branded onboarding experience for all new hires;
Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service;
Partner with Market Director and Human Resources People Partner for all employee relations issues to ensure effective resolution.