Must be able to work a flexible schedule/hours based on business need to include opening, mid-, and closing shifts, nights, weekends, and holidays ā¢ College Degree (preferred), theater or related field, equivalent experience in theater or entertainment related discipline ā¢ Minimum 2 years practical Stage Management experience or a similar combination of management or leadership experience preferred ā¢ Knowledge of entertainment events and logistics, including but not limited to basic audio systems, basic theatrical lighting, theming, signage, and decor ā¢ Display proficiency with MS Office: Word, Excel, PowerPoint ā¢ Must have excellent organizational, problem-solving, and planning skills with the ability to handle multiple projects and tasks simultaneously ā¢ Able to work under pressure and direct personnel under ambiguous or uncertain stressful conditions ā¢ Possess excellent interpersonal, verbal, and written communication skills successfully interacting in a positive manner with various guests, entertainers, leadership, technicians, outside contractors, entertainment and park staff, and personnel from other departments or corporate teams ā¢ Must be able to recognize behavioral issues within the team that need to be addressed and handle them in an appropriate and timely manner ā¢ Understand and enforce the use of proper safety protocols and safety systems, be able to properly inspect and document inspections and operation of safety sensitive equipment or procedures and enforce the consistent use of personal protective equipment ā¢ Demonstrate strong communication skills, display respect for others, perform all duties with a positive attitude and demonstrate teamwork, professionalism, be willing to increase their personal development, and positively influence employees and vendors/contractors and display strong guest service skills ā¢ Provide technical support and service for events or for other departmental needs and perform other functions as directed by management for the good of the Department and Park ā¢ Adhere to and enforce all Park/Department policies and procedures ā¢ Communicate professionally and effectively with ambassadors and guests ā¢ Must be able to lift, push, pull and/or carry up to 50 lbs. Responsible for supervision of areas to include but not limited to; events cast, technicians, costume/dresser staff, daily hours reporting, ambassador coaching, overtime requests, deviation/sign in sheets, theatrical and technical systems, theater safety, facility maintenance and cleanliness, monitoring show quality, scheduling and participating in or running rehearsals, daily meetings and information dissemination, team member development, team member record keeping, inventory & procurement of equipment, materials and supplies.