Senior Manager, Firmware Engineering BoseSenior Manager, Firmware EngineeringUS,, MA$183,800–$252,650 / yearBose Software Organization is seeking an experienced Senior Firmware Manager who can lead and drive our embedded software solutions of consumer electronic products to the next level of excellence and evolve the software technology along the products roadmap. Work collaboratively with software architects, product management, external software teams and cross-functional engineering teams to ensure all teams are in sync and delivering products/features to market on time.
Senior Civil Highway Engineer Project Manager Vanasse Hangen Brustlin IncSenior Civil Highway Engineer Project ManagerWethersfield, CTSupporting the production of design plans, calculations, specifications, and permitting documents (including but not limited to highway/roadway design, complete street design, safety improvements, grading and drainage design, and utility coordination and relocations). 11-15 years of civil transportation design engineering experience required Bachelor's degree in Civil Engineering or related field required Master's degree a plus (may substitute for 1 year of experience) PE license required.
Team Manager - Hartford, CT Panera BreadTeam Manager - Hartford, CTHartford, CT$20–$24.50 / hourFull timeBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
Studio Manager OrangetheoryStudio ManagerHamden, ConnecticutOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Territory Sales Manager DSITerritory Sales ManagerNewington, CTYou will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Newington, CT area.
Maintenance Manager ($3,000 Sign-On Bonus) BozzutoMaintenance Manager ($3,000 Sign-On Bonus)Danbury, ConnecticutWhether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
NewHVAC Service Manager Sila ServicesHVAC Service ManagerSouth Windsor, Connecticut$85,000–$110,000 / yearThis is an opportunity for a proven Service Manager, Service Lead, Technical Field Representative, or Senior Service Technician with reporting and team oversight experience who is ready to elevate performance, accountability, and customer satisfaction. Glasco Heating & Air Conditioning is seeking a strong, field-driven Service Leader to oversee and grow our residential HVAC service department in South Windsor, CT.
NewCustomer Logistics Manager - Dedicated Transportation (Day Shift) RyderCustomer Logistics Manager - Dedicated Transportation (Day Shift)Hartford, ConnecticutCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
NewCustomer Logistics Manager - Dedicated Transportation (Overnight) RyderCustomer Logistics Manager - Dedicated Transportation (Overnight)Hartford, ConnecticutCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
STORE MANAGER Dollar GeneralSTORE MANAGERBARKHAMSTED, ConnecticutFull timeEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Tax Manager - Real Estate Deloitte Touche Tohmatsu LtdTax Manager - Real EstateHartford, CT$100,350–$205,000 / yearSolid understanding of real estate tax technical and transaction skills, including partnership taxation, REIT taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring, and experience with federal tax compliance, federal tax accounting and provisions, tax analysis, and tax research. Our clients include investment advisers and administrators from every sector of the industry, including investment managers, investment partnerships, private equity, Real Estate Investment Trusts, real estate private equity funds, and other real estate owners and operators.
Department Manager - Danbury Fair Mall H & M Hennes & Mauritz ABDepartment Manager - Danbury Fair MallDanbury, CT$26.60–$30.59 / hourSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
Service Manager Kia of Old SaybrookService ManagerMiddlefield, ConnecticutM3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
Regional Case Manager, Latino Outreach Fair Haven Community Health CareRegional Case Manager, Latino OutreachNew Haven, CTEnsures a region-wide integration and collaboration with other providers; Establishes linkages with other organizations within Region 2 which provide services to Latinos in order to facilitate referrals to such services; Facilitates and participates in monthly meetings with collaborators in order to share ideas, develop approaches review success and failures, in order to assist one another and plan for future directions; Works with the FHCHC data team to institute a tracking system that follows the individual through the various levels of the continuum of care; and to institute a tracking system to follow up on Latino individuals leaving treatment for non-compliance or against medical advice. Duties and responsibilities Reporting to the Director of Programs and with close collaboration with the Department of Addiction Medicine, the Regional Case Manager of Latino Outreach provides case management and outreach services to clients throughout Region 2 of the CT Department of Mental Health & Addiction Services (DMHAS), with a focus on reaching the Latino population.
RBT Site Manager Workcrew ServiceNetRBT Site Manager WorkcrewSpringfield, MA$19.57–$24.93 / hourFull timeServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. ServiceNet is seeking a compassionate and dedicated leader to serve as RBT Site Manager for our Work Crew Community Based Day Supports (CBDS) program.
Program Manager – Brain injury, PCA and Autism Support Programs Supported Living Group LLCProgram Manager – Brain injury, PCA and Autism Support ProgramsBethany, CTFull timeAt least one year of experience in:Organizational skillsTime managementLeadershipCustomer serviceProgram management Valid and current Driver's license, Registration and InsuranceFamiliarity with disability support services and Electronic Visit Verification (EVV) systems is highly desirable. Key Responsibilities:Oversee the day-to-day operations of assigned programs, ensuring the effective implementation of care plans for individuals with ABI, ASD and PCAManage and support as assigned caseload of service participants, coordinating services with community resources.
Sr. Manager - Clinical Change Adoption & Readiness CVS Health CorpSr. Manager - Clinical Change Adoption & ReadinessHartford, CT$67,900–$182,549 / yearManager of Clinical Change Adoption and Readiness will support transformational and operational priorities across the organization by strengthening change management through change readiness, adoption planning, stakeholder engagement, and implementation support across complex initiatives. A significant portion of the role is dedicated to helping OneCM and related transformation efforts move forward through structured change planning, readiness checkpoints, stakeholder alignment, Pioneer team network engagement, feedback integration, and adoption support.
Accounting Office Manager Revere Staffing PartnersAccounting Office ManagerEast Longmeadow, MassachusettsThis role supports month-end close and handles a mix of accounting and HR responsibilities in a fast-paced manufacturing environment. Strong Excel skills such as pivot tables and V LOOKUPS; Sage 300 or QuickBooks a plus.
Case Manager: Strickland- Per Diem- 7123 CHR CareerCase Manager: Strickland- Per Diem- 7123Manchester, ConnecticutFREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
Case Manager: Strickland- Second Shift!- 7016 CHR CareerCase Manager: Strickland- Second Shift!- 7016Manchester, ConnecticutDemonstrates the ability to teach and support the learning of a broad range of skills including those related to emotion regulation, age-appropriate activities and competencies and living in a home-like setting. FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
Office Manager CATHOLIC CHARITIES, INC. - ARCHDIOCESE OF HARTFORDOffice ManagerHartford, CTThis is a multi-faceted position that coordinates administrative support to the site, including a wide array of supports to the Institute for the Hispanic Family and Family Strengthening Programs as site facility management liaison, and other program administrative duties. Prep space for administrative meetings or community meetings utilizing multipurpose room or conference rooms at the Institute for the Hispanic Family (secure, set up room, order food \u2013 if requested by the event organizer).
Sr Scientist Project Manager - Research Design And Support Hartford HealthCare CorpSr Scientist Project Manager - Research Design And SupportHartford, CTJob Summary: The Research Administration Senior Scientist position supports Hartford HealthCare (HHC) research investigators in the design, analysis and review of all research projects, including preparation of abstracts, posters, and manuscripts. Doctoral degree with minimum 3 to 5 years research experience, including complex biostatistical analyses of clinical data, work with databases, and grant writing.
Office Manager - Cardiology Hartford HealthCare CorpOffice Manager - CardiologyGlastonbury, CTProvides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization. Effectively uses resources to achieve the goals and objectives of the work group within established budgets by recommending budget expenditures, monitoring progress, and shifting resources to meet changing needs.
Accounts Payable Manager Hartford HealthCare CorpAccounts Payable ManagerHartford, CTIncludes, Customer Supplier Relations, and the Accounts Payable disbursement group which handles all check disbursements, 1099 and tax related matters for 3 ERP systems. Manages accounting functions including maintenance of general ledger, accounts payable, accounts receivable, and project accounting; ensures accuracy and timeliness.
Market Sales Manager - New England (GolfNow) VERSANT Media Group IncMarket Sales Manager - New England (GolfNow)Hartford, CTRemoteYou'll be successful here by demonstrating Versant's "How We Do It" behaviors: building Trust with partners and teammates, using Teamwork to collaborate across regional and internal teams, practicing Transparency through clear communication and accurate pipeline reporting, showing Agility in a dynamic sales environment, and bringing an Entrepreneurial Spirit to identify opportunities, solve problems, and grow the business. This role owns the full sales cycle across assigned accounts, with a strong focus on expanding adoption of GolfNow's tee sheet, point of sale, handheld POS, and related SaaS solutions that help golf course operators run more efficient, profitable businesses.
Office Manager - Pulmonary Hartford HealthCare CorpOffice Manager - PulmonaryGlastonbury, CTProvides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization. Effectively uses resources to achieve the goals and objectives of the work group within established budgets by recommending budget expenditures, monitoring progress, and shifting resources to meet changing needs.
Cafe Manager LifeBridge Community ServicesCafe ManagerNew Haven, CTPart timeExperience in food handling, food preparation and food serving, elderly nutrition and/or similar work experience is a plusBe able to travel as needed to cover at any Meal Site. The Café Manager must interact effectively with the program participants and the volunteers who help support the success of the Cafes.
NewPractice Manager - Primary Care Hartford HealthCare CorpPractice Manager - Primary CareWindsor, CTDrives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications. Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles.
NewMedical Case Manager Southwest Community Health CenterMedical Case ManagerConnecticut, CTSummary: The Ryan White PART C Senior Medical Case Manager's role is to provide medical case management services to Southwest Community Health Center's patients, including, treatment adherence, psychosocial, education, referral, client centered services that link clients with health care, and crisis intervention. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.
NewPractice Manager - Urology Hartford HealthCare CorpPractice Manager - UrologyHartford, CTDrives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications. Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice.
Specialist Manager, Risk and Compliance Services (Personal Consultation) Deloitte Touche Tohmatsu LtdSpecialist Manager, Risk and Compliance Services (Personal Consultation)Hartford, CT$93,000–$171,300 / yearInterpreting and applying American Institute of Certified Public Accountants (AICPA), Securities and Exchange Commission (SEC), and Public Company Accounting Oversight Board (PCAOB) independence rules, as well as Deloitte US Firms independence policies, while identifying process improvement opportunities with team members. The Personal Consultation team within Independence & Conflicts Network (ICN) performs a critical consultation and risk-management function for the Deloitte US Firms, protecting Deloitte from conflicts of interest and keeping the Deloitte US Firms independent, objective, and impartial, in fact and appearance.
Regional Case Manager, Latino Outreach Fair Haven Community Health CenterRegional Case Manager, Latino OutreachNew Haven, CTEnsures a region-wide integration and collaboration with other providers; Establishes linkages with other organizations within Region 2 which provide services to Latinos in order to facilitate referrals to such services; Facilitates and participates in monthly meetings with collaborators in order to share ideas, develop approaches review success and failures, in order to assist one another and plan for future directions; Works with the FHCHC data team to institute a tracking system that follows the individual through the various levels of the continuum of care; and to institute a tracking system to follow up on Latino individuals leaving treatment for non-compliance or against medical advice. Reporting to the Director of Programs and with close collaboration with the Department of Addiction Medicine, the Regional Case Manager of Latino Outreach provides case management and outreach services to clients throughout Region 2 of the CT Department of Mental Health & Addiction Services (DMHAS), with a focus on reaching the Latino population.
Registered Nurse Patient Placement Bed Manager Baystate Health SystemRegistered Nurse Patient Placement Bed ManagerSpringfield, MA$47.14–$54.19 / hourThe base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. Uses patient placement knowledge to facilitate and coordinate the request for an appropriate bed, based on level of care and clinical needs of the patient, acts as the patient throughput decision maker.
Restaurant Assistant Manager PR Management CorpRestaurant Assistant ManagerSpringfield, MA$60,000–$70,000 / yearSuccessful team members in these Restaurant Assistant Manager jobs have a steady and stable employment track record, excellent communication, interpersonal and customer service skills, the ability to stand for prolonged periods of time, and can work a varied schedule that includes nights and weekends. Team members in these Restaurant Assistant Manager jobs are responsible for providing the highest quality customer service, maintaining a comprehensive knowledge and enthusiasm for menu items, and working as part of a team.
Quality Systems Manager Ebm-papst IncQuality Systems ManagerFarmington, CTProvide computerized status reports describing progress and concerns related to inspection activities, nonconforming items, and or other items related to the quality of the process, material or product. Manage, hire, lead, motivate and train the Quality Department in accordance with organizational policies and applicable laws.
Gender Responsive Case Manager - Alternative in the Community Community Partners in ActionGender Responsive Case Manager - Alternative in the CommunityWaterbury, CTThe ideal candidate will have a bachelor's degree or a combination of 4 years of education and experience in social services, criminal justice, or related field that provides experience in the following: Cognitive Behavioral Treatment (CBT) group facilitation, administering of assessments and/or performing case management functions. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large.
Fitness Sales Manager CrunchFitness Sales ManagerSouthington, CT$75,000–$100,000 / yearOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. In this role you will be hyper focused on growing your club's personal training business while developing your elite training staff to grow their clientele and increase retention through quality and extensive programming.
Site EHS Manager Liberty Companies LLCSite EHS ManagerNew Haven, ConnecticutFull timeFounded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. The employee is frequently required to reach with arms and/or hands; bend, kneel; stoop, crouch or crawl and climb; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing.
Data Manager Yale UniversityData ManagerNew Haven, CT$68,000–$120,500 / yearThe Data Manager will lead day-to-day data operations across projects and partners, building and maintaining the systems, documentation, and workflows needed for secure, high-quality, interoperable datasets. Required Education and Experience Master's degree in statistics, computer science, business administration or a related field and two years of experience in data management and analysis or equivalent combination of education and experience.
IT Cybersecurity Manager Fair Haven Community Health CareIT Cybersecurity Managernew haven, CTJob purpose The IT Cybersecurity Manager oversees, supports, and advances Fair Haven Community Health Center’s (FHCHC) cybersecurity program and associated processes, including email security, vulnerability management, incident response, data loss prevention, and the implementation of enterprise security initiatives. As an individual contributor this role provides leadership and coordination for cybersecurity activities across the organization and ensures the confidentiality, integrity, and availability of FHCHC systems, networks, and data.
LPN Primary Care Manager: Behavioral Health Home- 6533 CHR CareerLPN Primary Care Manager: Behavioral Health Home- 6533Manchester, ConnecticutIn coordination with BHH RNs, and others BHH staff assists in developing integrated behavioral health and medical treatment planning and comprehensive care management of adults and/or children with SPMI and/or chronic health conditions in CHR’s Behavioral Health Homes (BHH). Works with BHH Administrative System Specialist to ensure quality data management for BHH patients in order to track health related outcomes consistent with BHH outcome goals.
Construction Manager SIRISConstruction ManagerWest Haven, ConnecticutCandidates must possess a minimum of seven (7) years of professional experience managing facility construction projects, including responsibility for engineering and design oversight, construction supervision, schedule control, cost management, program budgeting, and overall project management. This role is best suited for professionals who: Supported complex construction projects in healthcare, or with federal projects (e.g., VA, DoD, Corps, GSA) specifically including; Hospital facility upgrades and modifications, such as infrastructure and electrical system improvements.
Inventory Cost Accounting Manager NEFCO Holding Company LLCInventory Cost Accounting ManagerEast Hartford, CTThis position is responsible for understanding how products are created, configured, and kitted together within the ERP system, and ensuring that decisions made during product creation are evaluated for their downstream accounting implications, including inventory valuation, cost of goods sold, gross margin, and General Ledger impacts. Success in this role requires a strategic, analytical leader who enjoys solving complex business problems, leading cross-functional initiatives, mentoring others, and driving continuous improvement across finance and operations.
Assistant Nurse Manager Emergency Department Baystate Health SystemAssistant Nurse Manager Emergency DepartmentSpringfield, MA$118,934–$136,718 / yearCertifications: Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Registered Nurse - OtherOtherOther, Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.
Operations Program Manager - Department of Neurology Hartford HealthCare CorpOperations Program Manager - Department of NeurologyNew Britain, CTResponsible for the coordination of the Business Unit Review (BUR) meetings, including but not limited to: scheduling meetings, analyzing regional, institute and service line BURs to provide insights, identify trends and identify priority items to be discussed and reviewed by, capturing follow-up items, key takeaways and ensure progress on follow-up items is made between BUR meetings. The Hospital of Central CT is part of Hartford HealthCare, a system that includes 7 acute care hospitals, a comprehensive Behavioral Health Network, Home Care services, Senior Services, and an extensive Medical Group network.
Regional Sales Manager -Northeast (GolfNow - SaaS sales) VERSANT Media Group IncRegional Sales Manager -Northeast (GolfNow - SaaS sales)Hartford, CTRemote$90,000–$93,000 / yearYou'll be successful here by demonstrating Versant's "How We Do It" behaviors: building Trust with partners and teammates, using Teamwork to collaborate across regional and internal teams, practicing Transparency through clear communication and accurate pipeline reporting, showing Agility in a dynamic sales environment, and bringing an Entrepreneurial Spirit to identify opportunities, solve problems, and grow the business. GolfNow is seeking a Regional Sales Manager to drive new business development across assigned markets by selling GolfNow's suite of SaaS technology, tee sheet, point of sale, handheld POS, payments, marketing, and distribution solutions.
Tax Manager, Indirect Tax - Unclaimed Property Tax Deloitte Touche Tohmatsu LtdTax Manager, Indirect Tax - Unclaimed Property TaxHartford, CT$105,375–$215,375 / yearOur specific services include state income and franchise tax, indirect tax, business restructuring, credits and incentives, sales and use tax outsourcing, excise tax, property tax, state strategic tax review, and state tax controversy. Our Unclaimed Property professionals include former state tax auditors and administrators, industry personnel, tax practitioners, accounting specialists, and technology personnel with numerous years of multistate tax experience.
Manager Laboratory Services Hartford HealthCare CorpManager Laboratory ServicesNew Britain, CTProvides operational and technical oversight within these sections, and works closely with the Medical Director, and leadership team to formulate section activities, modify, and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA) regulations. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.
Manager , Audit & Assurance Growth Deloitte Touche Tohmatsu LtdManager , Audit & Assurance GrowthHartford, CT$84,300–$173,300 / yearYou will also help to drive a growth culture mentality within the A&A practice via meeting with and presenting to partners and staff as well as training them on tools, creating reports as needed, and building and maintaining knowledge of your assigned industry(ies) and geography(ies). Be a trusted advisor to the office and growth leaders in your market(s) and serve as a champion of Deloitte's Green Dot mindset by bringing insights, leading practices, and creative thinking to support them in their growth efforts.
Assistant Manager - Last Mile Maersk (a.k.a A P Moller)Assistant Manager - Last MileUSA, MA$65,000–$70,000 / yearMaersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction employees; addressing complaints and resolving problems.