Partner with Account Executives to engage prospective customers and understand their business and technical requirements • Act as the technical point of contact in customer conversations, clearly explaining IDVerses solutions to different audiences • Translate customer needs into aligned product capabilities and solution use cases • Support pre‑sales discussions by positioning features, workflows, and value propositions appropriately • Provide high‑level guidance on how IDVerse solutions are implemented in customer environments • Share best practices and common implementation approaches to support smooth onboarding • Capture customer feedback, technical questions, and feature requests and relay them to Product and Go‑To‑Market teams • Collaborate with Sales, Product, and Delivery teams to ensure alignment and consistent messaging • Support internal enablement activities, including contributing to product knowledge sharing and sales training. • 3+ years of experience in a pre‑sales, solutions consulting, or customer‑facing technical role • Strong ability to translate technical concepts into clear, simple explanations for non‑technical audiences • Experience working closely with sales teams in a consultative capacity • Comfort engaging with customers across different industries and use cases • Interest or familiarity with technical, AI‑based, or identity‑related products • Ability to understand and explain technical concepts; ability to read or understand APIs or code is a plus but hands‑on coding is not required • Excellent verbal and written communication skills • Fluent in Spanish and English (required); Portuguese is a strong plus.