ul>Bachelor's degree from an accredited college or university in nursing, social work, human development, special education, health science, public health, or other behavioral or social science and two years of professional experience, which included one year of experience providing client services in a human services field and one year of experience performing program evaluation, quality assurance/improvement, and/or utilization review activities for a human services program. Under direction, incumbents at this level either 1) report to a Clinical Program Planner, agency manager or other administrator in an agencys central office, or 2) report to a Quality Assurance Specialist III and assist in performing quality assurance/improvement activities for inpatient services at a mental health hospital, residential facility or for community-based programs and services.