UNKNOWN

FEED

Functioning as the final escalation point for Tier 1 and Tier 2 support teams, you will lead root cause analysis (RCA), resolve high-impact P0/P1 incidents, and drive continuous platform improvement to reduce recurring issues across a 24/7 enterprise support environment. The Senior IT Support Engineer serves as a Subject Matter Expert (SME) for enterprise contact center platforms, with a primary focus on NICE CXone , modern cloud contact center (CCaaS) architecture, telephony, routing, and integrated components.

Fox Point Recruitment

Senior IT Support Engineer (Tier 3 / SME – NICE CXone)

Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. The consultant will work closely with software development teams, system architects, validation engineers, product owners, and vehicle integration teams to investigate software and vehicle-level issues, support software deployments, validate system functionality, and drive rapid issue resolution.

<p>Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. <br><br> With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.</p>

Stefanini, Inc

ADAS Integration Engineer - Active Safety

SmartSearch

Qorvo serves multiple high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Qorvo reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as external competitiveness and internal comparability.

YEAR

Qorvo

Sr Principal Design Engineer

ea_via_bold

When you join Ames, you're joining a company built for long-term success - where skilled people, strong teams, and disciplined execution come together to build careers and a better future. This role is ideal for individuals passionate about infrastructure development and eager to gain hands-on experience in managing large-scale projects such as highways, bridges, utilities, and site development.

Ames Construction

Engineer - Heavy Civil Construction

Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications.

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.

Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.

Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

Kaiser Permanente

Chief Engineer, AI Developer Experience & Platform

Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved.

Software Engineer Jobs in Greensboro, NC

Senior IT Support Engineer (Tier 3 / SME – NICE CXone) Fox Point Recruitment

ADAS Integration Engineer - Active Safety Stefanini, Inc

Sr Principal Design Engineer Qorvo

Engineer - Heavy Civil Construction Ames Construction

Chief Engineer, AI Developer Experience & Platform Kaiser Permanente

Principal Engineer Hybrid Cloud Operations Kaiser Permanente

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