Office Assistant (Adult Services) Forsyth County (NC)
Office Assistant (Adult Services)- $33,657.84–$38,706.52 / year
Skills needed: • General knowledge of office or work unit procedures, methods & practices • General knowledge of office accounting and recordkeeping procedures • Ability to screen communications based upon predetermined guidelines in order to direct the call or client to the appropriate service • Ability to use a variety of office equipment • Ability to type with accuracy to include proficiency in data entry skills • Ability to use courtesy and tact with communicating with the public, vendors or clients in person, over the phone and/or through email • Ability to maintain effective working relationships with other employees • Knowledge and use of software, applications, and platforms to include Microsoft Office 365. The Adult Division Administrative Team is responsible for guidance to anyone visiting the 4th floor in addition to processing incoming/outgoing mail, processing 1000+ customers through the call center which includes a dedicated line for Adult Services Social Work Intake, processing Adult Services voicemails and 250+ eFaxes.

