Physical Requirements: Light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; some work may require the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work requires climbing stairs during home visits, kneeling, standing and/or walking while interviewing various parties, reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or make fine distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, operation of office machines, determining accuracy, neatness, and thoroughness of work, and observing general surroundings and activities; the worker is subject to contact with irate clients and/or family members who may be hostile, resistant, or violent, homes that may be poorly maintained, which may be unclean and unsafe, travel in unsafe areas where the threat of violence is a reality or in isolated areas where access to emergency services may be limited and untimely. Knowledge, Skills, and Abilities: Considerable knowledge of economic and social conditions of the population served; general knowledge of the barriers to employment from the individuals and employers viewpoints; general knowledge of various service programs, including their purposes, service availability, and basic eligibility requirements; general knowledge of acceptable employment practices, interviewing procedures and relational-supportive counseling; skill in appraising basic needs and/or interests that affect employment and exercising good judgment in deciding on placement in timely fashion; and skill in establishing rapport with a cross-section of the business community and client population served.
