Overview: Lead the Charge in Climate Control – HVAC Service Manager Wanted! Come join our growing team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our HVAC Service Manager is tasked with managing daily field operations, employee training, safety, vendor relationships and ensuring the technicians are providing outstanding service to our customers.
Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business.
p>Sales and Operations Management Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth Team Leadership and Development Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship Sales Strategy and Execution Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives Customer Service and Community Engagement Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement Operational Excellence Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency Performance Evaluation and Improvement Conduct staff performance reviews, monitor KPIs, and implement strategies for continuous improvement in sales, service, and operations. Demonstrate High Performance Show competitive drive and deliver results at a high level Effective Management Skills Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations Interpersonal and Communication Skills Connect effectively with members, the community, and the public, possessing excellent written and verbal communication skills Business Acumen Demonstrate strong decision-making skills that add value to the business, proficient in Microsoft Office, mobile applications, and CRMs Education and Experience High school diploma or equivalent required, Bachelors degree preferred, 1 year of experience in retail or direct sales management, lead generation systems.
p>We are looking for an energetic and ambitious Operations Manager to actively participate with management to develop, analyze, and evaluate the strategic direction of the branch in order to increase profitability, sales, and operational efficiency. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools, hand tools, fasteners, consumables, and a factory authorized tool repair facility.
Inventory Management: Manage merchandise, parts, and equipment inventory processes and inventory turns; responsible for resolution of inventory variances; play active role in excess inventory liquidation. Review and evaluate the work of direct reports to assess job performance; coach and mentor employees to improve their performance; create performance improvement plans when necessary.
Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Director of Clinical Services and/or Administrator. Leads and supports the implementation of improved work methods and procedures to ensure financial record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, federal regulations.
This role is ideal for someone who thrives in a leadership position, enjoys developing team members, and can balance day-to-day service responsibilities with team oversight and performance management. Stansel Insurance Agency is seeking an experienced and motivated Customer Service Manager to lead our service team and ensure an exceptional client experience.
li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.
li>Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.
Provides leadership and technical and professional direction and guidance to an in-house workforce through supervisors responsible for O&M functions in the areas of service call; work request management; work order allocation; self-help support services; facility maintenance and repair; infrastructure maintenance and repair; central plant operations and maintenance; pest management; maintenance engineering services; and the recurring work program.
The Healthcare Service Manager exceeds customer expectations by providing timely issue resolution, billing accuracy, and proper execution of key performance metrics. RESPONSIBILITIES: The Healthcare Service Manager is responsible for providing an exceptional customer service experience to all healthcare clients within the territory.
This role serves as a key cross-functional partner, overseeing purchase order management, item setup and maintenance, pricing execution, operational performance, and issue resolution to ensure effective customer execution and business continuity. The position exercises independent judgment in resolving operational challenges, prioritizing business needs, and driving solutions across Customer Service, Credit, Distribution, Manufacturing, Operations, Sales, and The Home Depot teams.
p>Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
This role serves as a key cross-functional partner, overseeing purchase order management, item setup and maintenance, pricing execution, operational performance, and issue resolution to ensure effective customer execution and business continuity. The position exercises independent judgment in resolving operational challenges, prioritizing business needs, and driving solutions across Customer Service, Credit, Distribution, Manufacturing, Operations, Sales, and The Home Depot teams.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.