National Accounts Commercial HVAC/R - Account Manager Helios HVAC/R Services LLCNational Accounts Commercial HVAC/R - Account ManagerMaitland, FL$22–$25 / hourFull timeThe Account Manager plays a critical role in day-to-day execution—managing work orders, coordinating with Dispatch, handling client requests, and ensuring all processes are completed accurately and on time. This role is responsible for ensuring timely service delivery, maintaining strong client communication, and supporting operational and financial outcomes across a portfolio of accounts.
Internet Sales Manager Jenkins Subaru of OcalaInternet Sales ManagerOcala, FLFull timeFingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears * Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling * Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips * Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly * Hearing: Perceiving the nature of sounds by ear * Vision: Clarity of vision at 20 inches or less * Far Vision: Clarity of vision at 20 feet or more * Depth Perception: Three-dimensional vision. * Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder * Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions) * Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) * Reaching: Extending hand(s) and arm(s) in any direction * Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands.
NewGenerator Technical Support Manager System OneGenerator Technical Support ManagerPine Hills, FL$150,000–$180,000 / hourJoin our team as a Generator Technical Support Manager/ Program Service Manager, overseeing critical generator services operations in Orlando. Provide oversight and direction for the implementation of Field Service outage projects for Long-Term Services Agreements and non-LTSA contracts .
NewBanking Center Manager III First Horizon BankBanking Center Manager IIIAltamonte Springs, FLHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
Maintenance Manager Mauser Packaging SolutionsMaintenance ManagerZellwood, FLul>Oversees, plans and issues work orders to appropriate shift team members for the implementation of equipment modifications as well as preventative and any corrective maintenance. At Mauser Packaging Solutions, you can be proud to work for a company that’s always striving to innovate and serve customers better—and help them be better stewards of the environment.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritOcala, FL$20.50–$20.75 / hourp>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritOrlando, FL$17.25–$17.50 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sOcala, FL$21–$21.25 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sOcala, FL$16–$16.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerOcala, FL$18–$18.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewGeneral Service Technician - Ocala Tire OutletGeneral Service Technician - OcalaOcala, FL$15–$18 / hourli style="margin-left:0.5in">While performing basic services, observes general vehicle condition and points out any obvious needed repairs or safety concerns to the Shop Foreman or Store Manager. As a General Service Technician, you will perform non-technical service repairs such as oil changes, tire and wheel related services, alignments, flushes, and more.
Internet Sales Manager Lennar HomesInternet Sales ManagerOcala, FLFull timep/>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
PATIENT SERVICES MANAGER Compass Group North AmericaPATIENT SERVICES MANAGERThe Villages, FLWe are looking for hospitality-minded leaders who know how to lead teams, deliver outstanding service, and create memorable experiences for guests and patients alike. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.
Service Manager - Lady Lake, FL The Goodyear Tire & Rubber CoService Manager - Lady Lake, FLLady Lake, FLYour Goodyear application dashboard shows status updates and your recruiter"s contact detail for assistance.#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofworkService Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager. General Description: As a Service Manager you will gain hands-on experience in one of Goodyear"s auto service centers by making meaningful connections while delivering outstanding service.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersWinter Garden, FLTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Associate Manager - Valet Services - Disney''''s Boardwalk Inn/Riviera Resort/Coronado Springs Towne Park LtdAssociate Manager - Valet Services - Disney''''s Boardwalk Inn/Riviera Resort/Coronado SpringsLake Buena Vista, FLKey responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
Assistant Service Manager Texas Roadhouse IncAssistant Service ManagerLady Lake, FLEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Manager of Clinical Services (RN) Arc Hospice & Palliative CareManager of Clinical Services (RN)Leesburg, FLp>The Manager of Clinical Services provides direct supervision and leadership to hospice interdisciplinary teams, including registered nurses, hospice aides, social workers, chaplains, and other assigned clinical staff. We are seeking a Manager of Clinical Services, to provide leadership and guidance to our interdisciplinary care teams, ensuring patients and families receive high-quality, person-centered hospice care.
Customer service manager Tews CompanyCustomer service managerAltamonte Springs, FL$65,000–$75,000 / yearThis role manages daily operations, develops service policies, resolves complex customer issues, and works to improve the overall customer experience. The ideal candidate is a strong leader with excellent communication skills, problem-solving ability, and a passion for delivering high-quality service.
HVAC Service Area Manager IES Holdings, Inc.HVAC Service Area ManagerOcala, Floridap style="margin:0px">IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. Company Overview: IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973.
NewService Manager Cumberland CompaniesService ManagerOcala, FLCumberland International Trucks is seeking a Service Manager for our Ocala dealership - someone who brings energy, organization, and a commitment to delivering exceptional customer experiences. The Service Manager sets the tone - building clear processes, strong communication, and a team culture grounded in our Core Values: Honor, Readiness, Victory, and Loyalty.
Restaurant Service Manager 4 Rivers SmokehouseRestaurant Service ManagerMiddleton, FLYou'll work alongside the General Manager and leadership team to drive operational excellence, support team development, and ensure every guest leaves happier than when they arrived. 4 Rivers Smokehouse began with the launch of the “Barbecue Ministry” in 2004, when John hosted a cookout fundraiser to support a local family whose young daughter was battling cancer.
NewManager of Cardiovascular Services HCA HealthcareManager of Cardiovascular ServicesOcala, FLp>Learn more about Employee Benefits. "Bricks and mortar do not make a hospital.
Nurse Manager | OR Surgical Services | Full Time | Variable UF HealthNurse Manager | OR Surgical Services | Full Time | VariableThe Villages, FloridaIn addition to the technical computer skills and clinical expertise required, the position must also handle the human element of coordinating schedulers in the Perioperative and outpatient areas in a cost effective manner, while maintaining positive patient satisfaction. The integration of computer systems is quite elaborate and highly technical, which requires someone who knows both the clinical and financial implications and can translate this to efficient computer processing.
Service Manager PopeyesService ManagerApopka, FL$16–$18Sailormen, Inc. was founded in 1984 and is a growing Popeyes franchisee that operates over 120 restaurants in the Florida and Georgia markets. Curb Appeal – landscaping, corners of the parking lot, signage, drive-thru menus, trash cans.
Service Manager Texas Roadhouse IncService ManagerLady Lake, FLli>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Senior Project Manager, Practice Builder - Development Services Kimley-HornSenior Project Manager, Practice Builder - Development ServicesOcala, Floridali>Our Project Managers/Practice Builders manage their projects profitably, transition work to qualified staff, grow and mentor staff, and act as a positive leader and mentor. Overview: Kimley-Horn has an opportunity for a motivated Senior Project Manager, Practice Builder to expand our Land Development practice in Ocala, Florida!
Customer Service Manager - State Farm Agent Team Member Craig Martin - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberWinter Garden, FLSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Nurse Manager | OR Surgical Services | Full Time | Variable University of Florida Health Science CenterNurse Manager | OR Surgical Services | Full Time | VariableThe Villages, FLIn addition to the technical computer skills and clinical expertise required, the position must also handle the human element of coordinating schedulers in the Perioperative and outpatient areas in a cost effective manner, while maintaining positive patient satisfaction. The integration of computer systems is quite elaborate and highly technical, which requires someone who knows both the clinical and financial implications and can translate this to efficient computer processing.
Retail Service Manager Boulevard TireRetail Service ManagerLady Lake, FLAbility to demonstrate a thorough understanding of all Service Tech and Mechanics positions, including experience in the use of all equipment, gauges and tools normally associated with diagnosis, installation and repair of mechanical services and tire related services. You'll have all the tools you will need to service your customers including a full line of commercial and retail tires for trucks, cars, SUVs, and farm/industrial equipment, along with a full array of commercial, passenger and light truck services.
HVAC Service Area Manager Bayonet PlumbingHVAC Service Area ManagerClermont, FLFull timeb>Bayonet Plumbing, Heating, and Air Conditioning, a division of IES is looking for a successful and driven professional to take on the role of HVAC Service Area Manager.. The Area Manager will plan and oversee the daily operations of the service area to ensure Bayonet goals and objectives are achieved.
NewService Manager Alsco IncService ManagerOrlando, FLPart timep>Essential Functions: - Recruit, develop and motivate a highly productive team of promotable DM's and RSR's through continual coaching and training, regular meetings, actively training and developing DM's to become future SM's, fostering a positive work environment, projecting a professional image and building strong relationships with each DM or RSR. - Leading the Service team to success, communicate changes and policies, oversee route organization for the branch, perform periodic route check-ins, make visits to Service Centers and cooperatively work with other departments in the branch.
NewManager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceOcala, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Retail Service Manager Boulevard Tire CenterRetail Service ManagerMount Dora, FLli>Ability to demonstrate a thorough understanding of all Service Tech and Mechanics positions, including experience in the use of all equipment, gauges and tools normally associated with diagnosis, installation and repair of mechanical services and tire related services. You''ll have all the tools you will need to service your customers including a full line of commercial and retail tires for trucks, cars, SUVs, and farm/industrial equipment, along with a full array of commercial, passenger and light truck services.
HVAC Service Area Manager IES Residential, Inc.HVAC Service Area ManagerOcala, FloridaLicense Required: Yes Job Locations: US-FL-Ocala Company Overview: IES Residential, Inc. is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. English/Español.
Senior Project Manager, Practice Builder Development Services Kimley-Horn and Associates IncSenior Project Manager, Practice Builder Development ServicesOcala, FLp>Qualifications 8+ years of relevant experience managing land development projects Registered Professional Engineer (P.E.) license Extensive client contacts and relationships with local architects, developers, land use attorneys, planners and/or land owners Strong technical skills with AutoCAD Civil3D Business development and marketing experience including writing proposals, scopes of work, and budgeting for projected work Ability to effectively communicate positively at all levels of the organization Ability to manage & mentor staff, and direct resources effectively in a positive manner Demonstrated ability to manage land development projects profitably. Leadership responsibilities include: • Operating with integrity and sound business principles • Providing vision, business planning and strategy • Establishing goals • Building and maintaining positive client relationships • Having open communication with your partners and team • Growing and leading a land development practice.
Customer Service Manager The Wendys CoCustomer Service ManagerFLli>Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks. WHAT WE EXPECT FROM YOU: What you bring to the table: You enjoy problem solving, customer service and decision making.
Plumbing Service Manager / Supervisor PRIME PLUMBING INCPlumbing Service Manager / SupervisorUmatilla, FL$90,000–$135,000 / yearYour position will be required to exemplify teamwork, leadership, dedication and accountability along with providing and networking your real-world field experience in the plumbing services industry with your team. If you are tired of the corporate owned, corporate ran plumbing service environment and want the team leadership you deserve working with REAL Plumbers running a REAL Plumbing company with moral core values, reach out and contact us now.
Project Manager - Network Service Supp. AB VolvoProject Manager - Network Service Supp.Winter Garden, FLp>Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Director Service Network, you will act as a key advisor and problem-solver-improving both the customer and employee experience while coordinating service and parts activities.
Service Plumbing Area Manager IES Holdings IncService Plumbing Area ManagerOcala, FLIES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish Yes None 4-6Bayonet Plumbing & HVAC is seeking a highly skilled and motivated Service Plumbing Area Manager to lead and oversee the operations of our plumbing services within a designated territory. IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.
Auto Care Center Service Manager Walmart IncAuto Care Center Service ManagerBushnell, FLThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology.
LTSS Service Coordinator - Case Manager (Region B: Citrus/Duval/Hernando/Lake) Elevance Health IncLTSS Service Coordinator - Case Manager (Region B: Citrus/Duval/Hernando/Lake)Inverness, FLIn collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
Service Manager GENERAL RV CENTERService ManagerWinter Garden, FloridaToday, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team. Overview: The success of General RV Center is rooted in our exceptional team, which has been growing since 1962.
Equipment Sales and Service Project Manager Hawkins IncEquipment Sales and Service Project ManagerApopka, FLThe SE Equipment Sales Manager is responsible for networking with clients, vendors, engineering firms and industry trade associations to identify and define sales and market opportunities, develop and negotiate proposals, and coordinate sales projects to ensure the work remains on-track and is delivered according to customer project scope, schedule and budget. Working from a Hawkins location in Florida, the Equipment Sales and Service Project Manager is a front-line customer-focused leader who works to understand project needs and manages service expectations.
Sr. Manager-Technical Services- Alarms The Walt Disney CoSr. Manager-Technical Services- AlarmsLake Buena Vista, FLJob CategorySelect a Job CategoryAdministrationAnimation and Visual EffectsArchitecture and DesignAsset ManagementBankingBuilding Construction and FacilitiesBuilding, Construction and FacilitiesBusiness Strategy and DevelopmentCall CenterCommunicationsCreativeCulinaryData Science and AnalyticsDisneyland Resort Casting HourlyEngineeringFinance and AccountingFood and BeverageGaming and InteractiveGovernmental AffairsGraphic DesignHealth ServicesHorticulture and LandscapeHorticulture and LandscapingHotel and ResortsHuman ResourcesLegal and Business AffairsLicensingMaritime and Cruise OperationsMarketing and Digital MediaMerchandisingOperationsProductionProject ManagementPublishingQuality AssuranceResearch and DevelopmentRetail OperationsSalesSciences and Animal ProgramsSecuritySocial ResponsibilitySports and RecreationStage ProductionsSupply Chain ManagementTalentTechnologyTheme Park OperationsWalt Disney World Casting Hourly. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences.
Four Corners Emergency Department Assistant Nurse Operations Manager Full-Time Days Orlando Health Ventures l LLCFour Corners Emergency Department Assistant Nurse Operations Manager Full-Time DaysClermont, FLMay require one or more of the following certifications based on the assigned patient population: • Advanced Cardiovascular Life Support (ACLS) • Pediatric Advanced Life Support (PALS) • Neonatal Resuscitation Program (NRP) • Trauma Nurse Core Course (TNCC) Experience Two (2) years of experience as a Registered Nurse in an advanced care setting, required. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerOcala, FLTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Four Corners Emergency Department, Assistant Nurse Operations Manager, Full-Time Days Orlando HealthFour Corners Emergency Department, Assistant Nurse Operations Manager, Full-Time DaysCLERMONT, Floridap style="margin:0px">. .
Food Operations Manager 1 Sodexo SAFood Operations Manager 1Mount Dora, FLhas at least 2 years work history in hospitality which demonstrates strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively; is an independent self-starter who can work in a high-paced environment with a very demanding client who can multi-task while managing 20+ associates; has an eye for details and a strong background in food safety and sanitation compliance; has a passion for a high level of customer service; ability to manage multiple priorities and demonstrate professional communication skills; is an independent self-starter who thrives in a fast-paced environment; ability to create a positive environment while managing a team of associates. Minimum Functional Experience 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Operations Manager CVS Health CorpOperations ManagerApopka, FL$18–$28 / hourThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.