NewManager, SailPoint Identity Governance Technical Lead KPMGManager, SailPoint Identity Governance Technical LeadWashington, DC$114,095–$268,180 / yearBachelor's degree from an accredited college/university in computer science, information security, or a related field preferred; or minimum of a high school diploma or GED required plus 10 years of Identity Governance experience; SailPoint professional certifications (for example: SailPoint Certified Identity Now Engineer) are preferred. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Assistant Operations Manager Metropolis TechnologiesAssistant Operations ManagerWASHINGTON, DCAssist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.
NewManager or Senior Manager, Accounting Methods and Credits Services (AMCS) KPMGManager or Senior Manager, Accounting Methods and Credits Services (AMCS)McLean, VALicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Additional Qualifications for Senior Manager: Minimum eight years years of recent experience in a public accounting firm or corporate taxation experience, including experience in accounting methods and credit services.
LICSW-Case Manager, Social Work- In Patient III Washington, DC Capitol Hill Med. Ctr. (40hrs.) Kaiser PermanenteLICSW-Case Manager, Social Work- In Patient III Washington, DC Capitol Hill Med. Ctr. (40hrs.)Washington, DC$45.92Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewTravel Case Manager RN - $2,277 per week LeaderStatTravel Case Manager RN - $2,277 per weekLanham, MDPay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. For 20 years, LeaderStat has been dedicated to partnering with exceptional healthcare providers to find them the very best assignments throughout the country.
Dining Services District Manager Healthcare Services Group IncDining Services District ManagerCATONSVILLE, MD$75,000–$80,000 / yearJoin Healthcare Services Group (HCSG) as a Dining Services District Manager, where you will oversee dining services operations across multiple locations. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf .
NewTax Manager, Asset Management KPMGTax Manager, Asset ManagementMcLean, VALicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewSales Manager GarageCo Intermediate LLCSales ManagerFort George G Meade, MDThis role involves developing strategic sales plans, overseeing day-to-day team operations, building & maintaining client relationships, and analyzing sales performance to drive continuous improvement. This role will be instrumental in building and leading sales practices across our Family of Brands™ with a centralized approach built to scale across our current brands and future portfolio of brands.
LMSW-Case Manager, Social Work- In Patient II McLean, VA Tysons Corner (16hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II McLean, VA Tysons Corner (16hrs.)McLean, VA$42.20For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
Service Manager TrekService ManagerArlington, VirginiaYou’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
NewService Dispatcher 22nd Century Technologies, Inc. (TSCTI)Service DispatcherArbutus, MDFull timeService Coordinator is responsible for proactively identifying actions, performing offline tasks assigned in DMBs, and escalating any blockers to ensure consistent improvement in KPI performance and field operations in general. Service Coordinator is responsible for joining DMB meetings daily and being prepared to discuss progress on relevant KPIs and actions to improve underperforming KPIs.
NewTravel Nurse RN - Manager, Neurology - $3,217 per week Supplemental Health CareTravel Nurse RN - Manager, Neurology - $3,217 per weekWashington, DC$2,940–$3,217 / weekWe partner with leading hospitals and healthcare systems nationwide, offering award-winning support and a clinician-first approach that helps travel nurses build the career and lifestyle they want. Supplemental Health Care is one of the nation’s top travel nursing agencies, trusted by healthcare professionals for connecting them with competitive pay, comprehensive benefits, and assignments that match their skills and career goals.
NewRetail Store Manager – Team Leader Mattress FirmRetail Store Manager – Team LeaderHerndon, VA$70,000–$80,000The Store Manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
Resident Services Manager Cardinal Group Management&Advisory LLCResident Services ManagerFairfax, VAPart timeUtilize Cardinal leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
LMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (20hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (20hrs.)Annapolis, MD$42.20Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewMedical Case Manager EI (Remote) 2026-1476 Sedgwick Government SolutionsMedical Case Manager EI (Remote) 2026-1476Bethesda, MDRemote$78,000–$82,000 / yearQualifications High School Diploma or equivalent (GED) required Bachelor of Science in Nursing (BSN) or related field preferred Current, active, unrestricted resident RN license within the United States required; Compact License preferred 3 years related clinical experience with at least 1 year in workers' compensation, utilization review, disability case management, occupational health, and/or comparable field National certification in case management or a related field preferred Reliable high-speed cable or fiber optic internet service and an established home office environment Strong attention to detail with excellent organizational and time management skills Proficiency with Microsoft Office applications, including Word, Excel, and Outlook Experience using case management systems, electronic medical records (EMR) or other electronic platforms Ability to utilize telehealth technologies, including video and chat platforms, when appropriate. Ability to work independently while collaborating effectively within a team environment Excellent communication and documentation skills with the ability to provide timely follow-up, including 24-hour follow-up on communications and effective coordination among all parties involved in the case Must successfully pass a preliminary credit and background check prior to hire Upon hire, a federal security clearance will be required For a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team.
Assistant Manager Pacific Dental Services IncAssistant ManagerSpringfield, VA$26–$34.75 / hourThe Assistant Manager works with their Operations Manager to understand and leverage knowledge of dental services in their local market and provides support in ensuring the PDS Operational Model aka Perfect Patient Experience (PPE) is executed to gain Patients for Life (PFL). Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change).
NewBUSINESS OPERATIONS MANAGER U.S. Department of DefenseBUSINESS OPERATIONS MANAGERWashington, DC$102,415–$158,322 / yearThis announcement is open to current Federal Career/Career-Conditional employees, Current Federal VRA employees, eligible DoD Cyber Excepted Service Employees, Reinstatement eligible, Veterans Employment Opportunities Act (VEOA), Interagency Career Transition Assistance Program (ICTAP), and military spouses. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position.
District Operations Manager The UPS Store MCODistrict Operations ManagerGaithersburg, MarylandAs an Operations Manager at The UPS Store, you’re the backstage conductor, ensuring our franchise locations hit all the right notes. You’ll onboard new team members, conduct second interviews, and orchestrate their training—from day one to the sweet 90-day mark.
District Operations Manager 5455 The UPS Store MCODistrict Operations Manager 5455Bethesda, MarylandAs an Operations Manager at The UPS Store, you’re the backstage conductor, ensuring our franchise locations hit all the right notes. You’ll onboard new team members, conduct second interviews, and orchestrate their training—from day one to the sweet 90-day mark.
District Operations Manager 0535 The UPS Store MCODistrict Operations Manager 0535Washington, District of ColumbiaAs an Operations Manager at The UPS Store, you’re the backstage conductor, ensuring our franchise locations hit all the right notes. You’ll onboard new team members, conduct second interviews, and orchestrate their training—from day one to the sweet 90-day mark.
District Operations Manager 7346 The UPS Store MCODistrict Operations Manager 7346Washington, District of ColumbiaAs an Operations Manager at The UPS Store, you’re the backstage conductor, ensuring our franchise locations hit all the right notes. You’ll onboard new team members, conduct second interviews, and orchestrate their training—from day one to the sweet 90-day mark.
District Operations Manager 7740 The UPS Store MCODistrict Operations Manager 7740Washington, District of ColumbiaAs an Operations Manager at The UPS Store, you’re the backstage conductor, ensuring our franchise locations hit all the right notes. You’ll onboard new team members, conduct second interviews, and orchestrate their training—from day one to the sweet 90-day mark.
Fundraising Operations Manager World Central KitchenFundraising Operations ManagerWashington, DCThis role is responsible for timely gift posting across Salesforce and Sage Intacct; maintaining and refining acknowledgment and tribute processes; managing the relationship with WCK’s lockbox/caging vendor; and ensuring WCK’s fundraising operations remain compliant, efficient, and donor-centered. Ideal candidates thrive at the intersection of people leadership, operational precision, and mission-driven service—building processes that strengthen donor trust and fuel WCK’s ability to meet the needs of communities around the world.
Senior Response Program Manager American Red Cross Blood ServicesSenior Response Program ManagerDCRemote$90,000–$110,000 / yearWith programs and partners around the world, the American Red Cross works to strengthen the global Red Cross Red Crescent (RCRC) network to deliver critical assistance to some of the most vulnerable communities in the world, reaching 100 million people annually. The International Services Department (ISD) of the American Red Cross (AmRC) seeks to prevent and alleviate human suffering around the world by responding to disasters, building safer, more resilient communities, and educating future humanitarians.
Hotel Manager Hampton Inn WaldorfHotel ManagerWaldorf, MarylandStrategic Planning: Assist the General Manager and TLTsolutions’ executive leadership in broader strategic planning sessions, providing insights and operational data to influence long-term planning and business strategies. Today, TLTsolutions manages a multi-million dollar portfolio primarily focused on the hospitality industry, dedicated to maximizing profitability and asset value while delivering exceptional guest experiences.
Manager Data Center Operations Digital Realty Trust IncManager Data Center OperationsVA$140,000–$155,000 / yearPlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. 10 years related facility management experience in data center operations (or related electrical or mechanical engineering field) with minimum of 5 years' experience managing or leading data center operations teams in a large scale mission critical environment.
NewDistrict Operations Manager Community Concierge ServicesDistrict Operations ManagerGaithersburg, MDFull timeManage employee logistics, including safety gear, reporting apps, and ADP payroll formsRespond to on-site operational issues such as equipment failures or staffing gapsMaintain nightly reporting, payroll, employee documentation, and complianceAssist in community onboarding, including resident orientations and equipment distributionWorkload & Schedule:Night and weekend availability required; routes run 7 days a week. Salary: $65,000 Annual OTEEmployment Type: Full-Time, W2 | Bi-Weekly PayAbout Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities.
Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLPScale Engineering Services - Pricing Desk Senior ManagerWashington, DC$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. As a Senior Manager you will bring profound pricing, financial, and commercial knowledge of the IT managed services space, influence senior decisions, and negotiate outcomes that win for clients and the firm.
NewSolution Pricing Senior Manager - Scale Engineering Services PwCSolution Pricing Senior Manager - Scale Engineering ServicesWashington, DC$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. As a Senior Manager you will bring profound pricing, financial, and commercial knowledge of the IT managed services space, influence senior decisions, and negotiate outcomes that win for clients and the firm.
NewSr. Manager, Field Engineering - Financial Services Banking and Payments Databricks IncSr. Manager, Field Engineering - Financial Services Banking and PaymentsWashington$192,100–$264,175 / yearLeading the technical sales team, you will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers achieve success through Databricks' Data Intelligence Platform. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.
Restaurant Service Manager - Full Service - Springfield, VA HHB Restaurant RecruitingRestaurant Service Manager - Full Service - Springfield, VASpringfield, VirginiaAs a Restaurant Service Manager , your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Infrastructure Services Program Manager GD Information TechnologyInfrastructure Services Program ManagerBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. At least five years of experience managing a comprehensive IT services contract for a Federal organization of at least 2000 users, including Service Desk, Infrastructure Operations, Configuration Management, and Cybersecurity.
Account Manager (Commercial Landscaping) BrightView Landscape Svcs-CAAccount Manager (Commercial Landscaping)Fairfax, VirginiaCustomarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services. The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales.
Specialized Tax Services - Research & Development Tax Senior Manager PricewaterhouseCoopers LLPSpecialized Tax Services - Research & Development Tax Senior ManagerWashington, DC$124,000–$335,000 / yearYou are expected to leverage your specialized knowledge and technical acumen of industry-leading business trends, the firm's client service offerings, and professional industry networks to deliver quality results to clients and provide strategic input into the firm's business strategies. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Data Center Operations, Facilities Manager Google LLCData Center Operations, Facilities ManagerReston, VA8 years of experience in data center operations or other relevant operational experience in non-DC industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, chemical cluster, etc.). 5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components.
Condominium Association Operations Manager HOA TalentCondominium Association Operations ManagerWashington, District of ColumbiaIn this role, you will work collaboratively alongside our client services team, serving as the go-to expert for complex issues and escalated requests that require a higher level of expertise, judgment, and problem-solving. From navigating owner and vendor relationships to coordinating major building projects and creating a thoughtful budget, you will play a pivotal role in maintaining the trust and satisfaction of the communities we serve.
NewProject Manager lll, Client Services Thermo Fisher ScientificProject Manager lll, Client ServicesRockville, MarylandGuided by our commitment that "There is a Patient Waiting," we provide end-to-end clinical supply chain solutions, including project management, packaging, distribution, transportation management, specialty logistics, ancillary supply management, clinical supply optimization, and biorepository services. As a Project Manager, Client Services, you will independently manage a portfolio of moderate to highly complex clinical trial and clinical supply chain projects, serving as the primary strategic point of contact for customers throughout the project lifecycle.
Project Manager, Client Services Thermo Fisher Scientific IncProject Manager, Client ServicesRockville, MD$75,000–$112,500 / yearGuided by our commitment that "There is a Patient Waiting," we provide end-to-end clinical supply chain solutions, including project management, packaging, distribution, transportation management, specialty logistics, ancillary supply management, clinical supply optimization, and biorepository services. As a Project Manager, Client Services, you will independently manage a portfolio of moderate to highly complex clinical trial and clinical supply chain projects, serving as the primary strategic point of contact for customers throughout the project lifecycle.
Rooms Operations Manager Marriott International IncRooms Operations ManagerWashington, DC2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewAssociate Operations Manager Marcus & Millichap Real Estate Investment ServicesAssociate Operations ManagerWashington, District of ColumbiaThis position works closely with local staff and cross-functional teams to support a wide range of responsibilities, including transactional processes, People coordination, facilities oversight, and event planning. This position contributes to the overall success of the team by ensuring smooth day-to-day operations, maintaining compliance, and fostering a collaborative and efficient work environment.
Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - Senior ManagerBaltimore, MD$124,000–$280,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Food Services Manager - Full-Time Day Shift Malta HouseFood Services Manager - Full-Time Day ShiftHyattsville, MarylandRecognize that Food Services are an inseparable part of the psycho-social needs of the Residents and commit to supporting the Activities Program as required. Secure all paperwork, three reference checks, criminal background check, and a copy of a current Food Manager’s License (if appropriate) PRIOR to hiring.
NewBusiness Performance Improvement - Supply Chain & Operations - Sourcing & Procurement Manager Protiviti IncBusiness Performance Improvement - Supply Chain & Operations - Sourcing & Procurement ManagerWashington DC, DC$134,000–$214,000 / yearServe as a functional and technical subject matter expert on one or more P2P platforms (e.g., Coupa, Ariba, GEP, Oracle Procurement Cloud, SAP S/4HANA, Workday Procurement/WSS), guiding clients from requirements through configuration and testing. Demonstrated experience with: Implementing or optimizing one or more P2P platforms: Coupa, SAP Ariba, GEP SMART, Oracle Procurement Cloud, Ivalua, Basware, Workday Procurement / WSS, or SAP S/4HANA Procurement.
Program Manager - Facility Services TS/SCI Intrepid Global SolutionsProgram Manager - Facility Services TS/SCIWashingtonProvide a variety of administrative support in reviewing and maintaining project documentation and deliverables to the customer, editing documentation, providing public works and work management support in service order dispatching, and coordinating reporting and work order activity. Program responsibilities and services include comprehensive facility operations; project management for minor construction and major equipment repairs; engineering and operations support; custodial services; and environmental, safety, and occupational health support.
Operations Manager III IntegralOperations Manager IIITysons Corner, Virginia$127,592–$151,773 / yearFull timeOverview: The Operations Manager III provides comprehensive operational management support for the Product Manager Biometrics (PM BIO), under Project Manager Terrestrial Sensors (PM TS), Portfolio Acquisition Executive (PAE), Layered Protection and Chemical, Biological, Radiological, and Nuclear (CBRN). · Experience with the Army's Total Package Fielding (TPF) process, including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support.
Case Manager (RN or LCSW), Military & Family Support Services (Remote) MaximusCase Manager (RN or LCSW), Military & Family Support Services (Remote)Baltimore, MDRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Certification as a case manager by a recognized certifying organization, such as the Commission for Case Manager Certification, American Case Management Association, or American Nurses Credentialing Center; or ability to obtain certification within one (1) year of hire.
Finance Transformation Manager - Managed Services, Controllership & Record-to-Report | Consumer Industry Deloitte Touche Tohmatsu LtdFinance Transformation Manager - Managed Services, Controllership & Record-to-Report | Consumer IndustryMcLean, VA$122,000–$240,500 / yearOur professionals combine finance domain expertise, operational discipline, technology-enabled delivery, and deep industry experiences to help clients achieve sustainable outcomes at scale. This role combines accounting domain expertise, managed services solutioning, Consumer Industry experience, commercial acumen, and strong client leadership.
Finance Transformation Manager - Managed Services, Controllership & Record-to-Report | Technology, Media, & Telecom Industry Deloitte Touche Tohmatsu LtdFinance Transformation Manager - Managed Services, Controllership & Record-to-Report | Technology, Media, & Telecom IndustryMcLean, VA$122,000–$240,500 / yearThis role combines accounting domain expertise, managed services solutioning, Technology, Media & Telecom Industry experience, commercial acumen, and strong client leadership. Our professionals combine finance domain expertise, operational discipline, technology-enabled delivery, and deep industry experiences to help clients achieve sustainable outcomes at scale.
Customer Service Manager (Client Experience) National Board for Certification in Occupational Therapy, IncCustomer Service Manager (Client Experience)Gaithersburg, MD$85,000–$95,000 / yearRequired Qualifications Education and Experience High school diploma or equivalent is required, associate’s degree or higher is preferred, along with 6+ years of progressively responsible experience in customer service, including 2+ years of people management experience, or equivalent combination of education and experience. The team serves as the primary point of contact for candidates, certificants, and partners, providing responsive assistance, resolving inquiries, supporting exam administration, reviewing eligibility, and ensuring timely and accurate administrative processing, while collaborating closely with Credentialing Services to maintain consistency, compliance, and operational efficiency.