Riverside, CA30+ days ago
Maintenance and service of fuel cells at customer sites ⢠Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location ⢠Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells ⢠Providing on-call and emergency support service to customers as required ⢠Purchasing tools, equipment, and parts for customer service and support as required ⢠May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high-pressure gas, and fueling systems ⢠May include maintaining ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support of fuel cells ⢠Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues ⢠Completing administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation ⢠Exhibiting and enforcing safety procedures in the field or customer sites ⢠Travel as required for business needs; expected to drive safely and to adhere to all traffic laws ⢠Represent Plug Power in a professional manner at all times and in all interactions ⢠Perform other duties as assigned. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal, and motivational skills.