Riverside, CA30+ days ago
Maintenance and service of fuel cells at customer sites ā¢ Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location ā¢ Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells ā¢ Providing on-call and emergency support service to customers as required ā¢ Purchasing tools, equipment, and parts for customer service and support as required ā¢ May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high-pressure gas, and fueling systems ā¢ May include maintaining ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support of fuel cells ā¢ Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues ā¢ Completing administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation ā¢ Exhibiting and enforcing safety procedures in the field or customer sites ā¢ Travel as required for business needs; expected to drive safely and to adhere to all traffic laws ā¢ Represent Plug Power in a professional manner at all times and in all interactions ā¢ Perform other duties as assigned. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal, and motivational skills.