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- Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
| - Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.
Unlike traditional construction project management focused primarily on general contractors, this role is centered around direct-to-owner relationships, repeat business, responsiveness, and becoming a trusted partner for ongoing facility needs. You will spend the majority of your time growing accounts, uncovering opportunities, and delivering exceptional customer experiences, while also overseeing projects from proposal through completion. This is a 70% facility services / business development role and 30% project management role. Key RetailCombining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Operational Oversight Oversee scheduling, dispatch coordination, and technician productivity Review invoices, job documentation, photos, and reports for accuracy and profitability Monitor KPIs including revenue, conversion rates, callbacks, and technician efficiency Prepare/review payroll, commissions, and performance incentives Assist in managing inventory and truck stock with warehouse coordination Collaborate with call center and dispatch to maximize opportunity flow Assist with price book updates and ensure profit margins are maintained . |