div>This role is instrumental in fostering a culture of safety and reliability, building and leading a team of Critical Facility Technicians, Assistant Chief Engineers, and external contractors to achieve 100% operational availability.
Essential Duties & Responsibilities .
Software Knowledge: Cisco IOS - specifically around maintaining and backup up production configurations and patching processes around networking devices (following a specific patching process). The Network Engineer role is responsible for supporting the core and branch network environment incorporating onsite build, implementation, and maintenance of network hardware and software.
Los Angeles, CA30+ days ago
p>Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more-covering the entire spectrum of life sciences facilities.
Moog is seeking an experienced Senior Field Service Engineer to support the installation, commissioning, maintenance, and ongoing operation of sophisticated electronic, electrical, and electromechanical systems supporting both civil and military customers. The Senior Field Service Engineer serves as a technical expert, trainer, and trusted customer partner, working closely with Program Management, Engineering, Sales, and Operations.
p>The Field Service Engineer IV is a customer-facing role responsible for supporting the ZincFive Battery Cabinet systems and Uninterruptible Power Supply (UPS) product lines, by providing superior customer service, fast response times and effective solutions to product issues. Field Service Engineer IV Job Duties:
- Perform Battery Cabinet (BC) installation, start-up and conditioning, commissioning, debug and testing, as required at client locations.
Join a global leader in analytical instrumentation supporting some of the largest refinery, petrochemical, and hydrocarbon processing facilities in North America. This is a fully remote, field-based position where you'll work directly with customers, troubleshooting and servicing sophisticated Gas Chromatography (GC) and Elemental Analyzer systems.
California, CA30+ days ago
The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
Los Angeles, CA30+ days ago
The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
Los Angeles, California14 days ago
The Field Service Engineer will also participate in and provide support for customer phone inquiries, technical questions, and the documentation of all customer reports complaints / problems to ensure that customers are satisfied, and their needs are fulfilled. Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved.
p>Knowledge, Skills and Abilities: Ability to interpret and debug automation scripts used in liquid-handling systems; working knowledge of Python preferred.
The Field Service Engineer II (FSEII) is a field-based technical expert responsible for servicing and supporting Opentrons' liquid-handling robotics portfolio.
Troubleshooting, diagnosing, and repairing VMS systems within an assigned service territory ā¢ Installing, modifying, and completing necessary upgrades to software systems per VMS guidelines ā¢ Traveling to customer sites as necessary to troubleshoot and resolve issues or attend upgrades for on-site support ā¢ Troubleshooting customer-reported issues, and documenting troubleshooting steps and resolutions in CRM ā¢ Completing software-related preventative maintenance processes on time per VMS guidelines ā¢ Being able to assess the urgency of the customers request and follow through to completion ā¢ Examining difficult customer issues, diagnosing, and resolving the issues to meet established customer service levels ā¢ Understanding and recognizing the need to escalate incidents when necessary or request additional assistance from more tenured representatives ā¢ Utilizing appropriate internal assistance request processes and escalations ā¢ Developing and maintaining strong customer relationships through excellent service with strong written and verbal communication skills ā¢ Conducting customer follow-up as needed and ensure customer inquiries and issues are resolved in a timely manner ā¢ Continuing fluency in known product lines and proactively learning new product information with the goal of becoming fluent in speaking all Varian product language ā¢ Being able to manage multiple and competing priorities. ā¢ HS Degree or Equivalent Preferred: Associate degree, technical/vocational training or military experience and 4 - 8 years of related experience ā¢ Knowledge of Windows Server operating systems, familiarity with desktop computer and server hardware components, networking concepts, database admin experience ā¢ Exercise sound judgment and problem-solving skills ā¢ Take responsibility and work independently, as well as coordinate team efforts ā¢ Demonstrate patience, tact, and courtesy with a variety of customers and personalities ā¢ Able to handle difficult customer situations including troubleshooting in the presence of customers ā¢ Ability to communicate effectively with customers of varying levels of technical knowledge ā¢ Understanding and familiarity with service, installation, and customer-facing documentation ā¢ Microsoft Office Suite including Excel, Word, and PowerPoint ā¢ Must be able to successfully meet and maintain all required vendor credentialing, criminal background checks, and drug screens unless prohibited by law.
Essential physical requirements include the ability to lift, carry, push, and pull equipment and tools weighing up to 80 pounds; stand, walk, bend, kneel, and reach for extended periods while performing service activities; and use hand and power tools requiring manual dexterity. The Field Service Engineer provides onsite customer service, maintenance, calibration, warranty, and break-fix repairs for precision materialographic sample preparation and analysis equipment.
p>ā¢ Experience: 4+ years relevant work experience ā¢ Knowledge: Working knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements; Working knowledge of aircraft and shop level maintenance; Working knowledge of MS Projects; Working knowledge of Failure Reporting, Analysis and Corrective Action System (FRACAS); Knows and applies advanced concepts, practices and procedures of assigned product or program; Familiar with a variety of the fields concepts, practices, and procedures ā¢ Skills/Abilities: Proficient with MS Office including Word, Excel, PowerPoint and Outlook; Demonstrated ability to plan and accomplish goals based on experience and judgment; Excellent written and verbal communication skills; Ability to establish and maintain effective working relationships with internal staff and outside professionals ā¢ Education/Certification: BA or BS Degree in Electrical Engineering, Electronics, or related technical discipline; OR Associates Degree from a two-year college & 10+ years of relevant work experience. This role involves leading engineering design reviews, testing of products, supporting accident and root cause investigations, providing technical support and training for end users, and mentoring internal resources.
Los Angeles, CA30+ days ago
All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. Position Summary: Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation.
Los Angeles, CA13 days ago
Individuals are typically requiredāÆto have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). You will be responsible for leading a team installing and updating as needed forāÆmedical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service.
Los Angeles, CA30+ days ago
Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned. Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
Burbank, California30+ days ago
li>Knowledge: Working knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements; Working knowledge of aircraft and shop level maintenance; Working knowledge of MS Projects; Working knowledge of Failure Reporting, Analysis and Corrective Action System (FRACAS); Knows and applies advanced concepts, practices and procedures of assigned product or program; Familiar with a variety of the field's concepts, practices, and procedures .
You can see a list of our benefits at https://www.craneae.com/company/careers or visit our website at www.
The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. Basic Qualification: BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR.
Knowledge:Working knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements;Working knowledge of aircraft and shop level maintenance; Working knowledge of MS Projects; Working knowledge of Failure Reporting, Analysis and Corrective Action System (FRACAS);Knows and applies advanced concepts, practices and procedures ofassigned product or program;Familiar with a variety of the field's concepts, practices, and procedures. + Skills/Abilities:Proficient with MS Office including Word, Excel, PowerPoint and Outlook;Demonstratedability to plan and accomplish goals based on experience and judgment; Excellent written and verbal communication skills;Ability to establish and maintain effective working relationships with internal staff and outside professionals.
Los Angeles, California30+ days ago
For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture. The ideal candidate will work in the field and support the Greater LA area, while potentially traveling to San Diego or up to San Francisco for support as needed.
For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture. The ideal candidate will work in the field and support the Greater LA area, while potentially traveling to San Diego or up to San Francisco for support as needed.
Los Angeles, CA30+ days ago
Our worldwide team members are passionate about driving our customers' business growth with a scalable portfolio of products, solutions, services, support, and world-class partnerships for the manufacturing of signage, packaging, textiles, ceramic tiles, building materials, commercial print, and personalized documents with a wide range of printers, inks, digital front ends, and workflow solutions. What you will do:
Provide periodic on-site troubleshooting and repairs on printers that may be experiencing complex electrical, mechanical, or pneumatic problems as directed by the Field Service Manager and/or EFI| Inkjet customer support team.
Los Angeles, CA21 days ago
li>Work with designated stretch wrap system manufacturer to design semi and/or fully automated pallet wrapping lines that can include conveyors and other essential and adjunct processing line components. We are seeking an energetic, highly self-motivated, and experienced Field Service Engineer for a key client of ours in Greater Los Angeles.
Santa Monica, CA30+ days ago
Primary Job Responsibilities: Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs. Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos .