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Value Based Care Customer Service Rep

Wheeler Staffing Partners

  • Tampa, FL
  • 3 days ago
  • Remote
  • $17

Highlights

Familiar with healthcare billing and terminology, including CPT, ICD-10, HCPCS codes, HCFA1500, and UB04. This fully remote position supports a healthcare organization by handling inbound inquiries related to eligibility, benefits, claims, and authorizations.

Numbers & Facts

LocationTampa, FL (
Remote
)
IndustryStaffing/Employment Agencies
Salary$17
Company Size50 to 99 employees
Year Founded2014
Websitehttp://wheelersp.com/

Description


Job Title: Value-Based Care Customer Service Representative
Employment Type: Contract
(Fully Remote – Must work EST hours)
Compensation: $17 – $18/hour
Schedule: Monday – Friday, 8:30 AM – 5:00 PM EST


Position Summary:
Wheeler Staffing Partners is hiring on behalf of a client for a Value-Based Care Customer Service Representative. This fully remote position supports a healthcare organization by handling inbound inquiries related to eligibility, benefits, claims, and authorizations. Candidates must be detail-oriented, customer-focused, and experienced in a call center or healthcare setting.


Key Responsibilities:

  • Answer incoming phone calls using an ACD phone system

  • Retrieve and respond to voicemails promptly

  • Provide accurate information on eligibility, benefits, claims, and referral status

  • Assist healthcare providers with claim, authorization, and eligibility inquiries


Knowledge, Skills, and Abilities:

  • Strong customer service orientation

  • Excellent communication skills (verbal and written)

  • Detail-oriented with strong organizational and multitasking abilities

  • Familiar with healthcare billing and terminology, including CPT, ICD-10, HCPCS codes, HCFA1500, and UB04

  • Ability to work independently in a quiet, remote work environment


Education and Experience:

  • 1–3 years of customer service experience (call center or healthcare setting preferred)

  • High school diploma or equivalent required

  • Bachelor's degree preferred

  • Previous remote work experience is a plus


Apply today to be considered for this fully remote opportunity with a leading healthcare team, represented by Wheeler Staffing Partners.

About Company

Wheeler Staffing Partners' (WSP) has outstanding client relationships providing consultants with access to some of the most desirable employment opportunities across the nation. Our experience, the solutions we provide, our business processes, and partnerships with our consultants and clients has made the company one of the most sought after placement firms for job seekers and companies of all sizes. WSP, provides all candidates with career opportunities, skill assessments, and interview consulting services and our clients with the candidates that meet their culture and skill set. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals to our RPO Service offerings, we create models to deliver a world-class service, with a sense of urgency and professionalism at the best price. Let us put our expertise and services to work for you!

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