NewMaximo Mobile Analyst ECLAROMaximo Mobile AnalystWhite Plains, NYProject Overview: The IBM Maximo Mobile Project seeks a highly organized and self-motivated Analyst to provide crucial support for end users, troubleshooting issues, and assist in the development and modification of inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.). Develop, revise and modify Maximo Inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.) as assigned by the Maximo Inspection Form Review team.
Lead Support Analyst STAND 8Lead Support AnalystNew York, NY$1–$60 / hourContractorThe Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group, overseeing the support, stability, and performance of mission-critical scheduling applications used across global media operations. STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystNiagara Falls, NYSoftware application required to support Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo – password unlock / resets, Enterprise\departmental applications specific to client. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Analyst - $40/hr Veterans Sourcing GroupService Desk Analyst - $40/hrNiagara, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. • Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to our company. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Service Desk Analyst (1 PM - 8 PM) Cleary Gottlieb Steen & Hamilton LLPService Desk Analyst (1 PM - 8 PM)New York, New York$85,000–$90,000 / yearParticipate on project teams including small to large-size projects, effectively meet project milestones, deadlines, and target dates; work closely with project managers to understand defined and scheduled tasks. The Service Desk Analyst builds and maintains positive relationships throughout the Firm by minimizing and eliminating disruptions due to technology and incorporating confident and friendly communication skills into interactions with attorneys and staff.
Service Desk Analyst Union CollegeService Desk AnalystSchenectady, NY$60,000–$62,000 / yearIn addition, the role provides technical guidance and training support to end users, assists with mentoring work-study staff as assigned, and contributes to evaluating and supporting technologies that enhance the campus technology experience. The position coordinates and prioritizes service requests, contributes to efficient incident resolution through appropriate escalation and collaboration with technical teams, and supports the continuous improvement of service delivery through knowledge base development and process refinement.
Service Desk Analyst Altera Digital HealthService Desk AnalystEast Meadow, New York$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Service Desk Analyst Altera Digital Health IncService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Service Desk Analyst LancesoftService Desk AnalystLewiston, NY$35General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10. Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications.
Service Desk Analyst I Fanatics CollectiblesService Desk Analyst INew YorkFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
IT Service Desk Analyst CooperVision, Inc.IT Service Desk AnalystVictor, NYFull timeDiagnose and independently resolve on-site or remote user computing systems incidents and underlying problems including high complexity, multi-location impacting incident management. Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software to meet or exceed published SLA's, with effective management of the customer relationship during the support process.
NewAnalyst, Service Desk Technician RevantageAnalyst, Service Desk TechnicianNew York, New YorkWith a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.
NewAnalyst, Service Desk Technician Revantage Corp ServicesAnalyst, Service Desk TechnicianNew York, NY$74,000–$93,000 / yearWith a corporate purpose of 'In Pursuit of Better,' Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.
IT Analyst for Service Desk Barnard CollegeIT Analyst for Service DeskNew York City, New YorkIndependently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. IT Analyst for Service Desk Reporting to the IT Support Manager, the Support Analyst is a customer service and front-line technical support professional that performs intake on student, faculty and staff IT issues, as well as assisting with other duties and projects as assigned.
Help Desk Analyst Eleven RecruitingHelp Desk AnalystNew York, NY$60,000–$95,000 / yearWe listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
NewHelp Desk Analyst Tier 1 Support Nesco Resource, LLCHelp Desk Analyst Tier 1 SupportScotia, NY$60,000–$85,000 / yearThis position involves frequent interaction with employees across multiple departments and requires effective management of service requests through a ticketing system while delivering timely, professional technical support. Primary Responsibilities Provide first-level technical support for issues related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and other technology systems.
Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, New York$25–$36 / hourFull timeIT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
Analyst, Help Desk Level I (Syracuse, NY) DUMAC Business Systems IncAnalyst, Help Desk Level I (Syracuse, NY)NY$17–$20 / hourAs a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology; ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. Ability to set up and configure various types of point-of-sale and computer systems by setting parameters in the software; thorough testing and debugging of the parameter settings.
Help Desk Analyst KravetHelp Desk AnalystWoodbury, New YorkNetworking Support: Perform troubleshooting of local area networks (LAN), wide area networks (WAN), Wi-Fi, and VPN connections at the facility and across showroom locations. The ideal candidate will ensure the reliable operation of the Woodbury office and showrooms' PCs, operating systems, and network connectivity, while also taking ownership of ERP support coordination and third-party vendor relationships.
NewHelp Desk Analyst (NYC - 36th Street) VIP Community ServicesHelp Desk Analyst (NYC - 36th Street)New York, NY$43,500–$55,000 / yearExperience troubleshooting networks, hardware, software, mobile devices, IoT, be self-driven, able to communicate effectively, provide detail documentation of issues/solutions, and is able to handle stressful situations calmly. Windows Active Directory account management, Updates, Adds, Deletes, Changes and Password resets.
Exception Desk Analyst (Non-QM) CrossCountry Mortgage LLCException Desk Analyst (Non-QM)NY$95,000–$100,000 / yearCrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.
Bank Loan Finance Desk Analyst Royal Bank of CanadaBank Loan Finance Desk AnalystNew York, New YorkMaintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high performance culture.
Deal Desk Analyst ZenLeads IncDeal Desk AnalystNY$129,600–$161,900 / yearApollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
Senior Deal Desk Analyst Achievers Corp.Senior Deal Desk AnalystNY$94,000–$115,000 / yearSupport commissions processes during monthly and quarterly cycles by contributing to crediting validation, exception review, and payout accuracy, stepping in during peak periods or planned absences and applying Deal Desk judgment to ensure consistent, compliant compensation outcomes. You will partner closely with Sales, Customer Success, Legal, and Finance to structure high-quality deals across land, expand, and renewal motions, directly impacting ARR growth, deal velocity, and long-term customer value.
NewService Desk Specialist - Onsite NetCovService Desk Specialist - OnsiteNew York, NY$47,000–$65,000 / yearSystem Monitoring and MaintenanceMonitor and optimize client systems for efficient performance, reliability and securityProduce and update technical documentation for client systems and team trainingCollaborate with the managed services team to identify client trendsClient Communication and ImprovementMaintain clear client communication and set expectations on active support inquiriesIdentify opportunities to enhance process efficiency and implement best practicesEnsure that all customer inquiries and complaints are addressed promptly and professionally. Service Desk Specialist - OnsiteFull Time Service Operations New York, NY, US2 days ago Requisition ID: 1120Salary Range: $47,000.00 To $65,000.00 AnnuallyAbout the RoleThe Service Desk Specialist role provides technical support to clients, addressing and resolving desktop hardware, application, and endpoint peripheral issues.
NewDeal Desk Analyst Dataminr IncDeal Desk AnalystNYRemote$84,000–$123,500 / yearWorking with sales reps to create and modify quotes and service orders, that are in alignment with our pricing and policy expectations, providing guidance to our technology team on enhancements that can improve the overall process, designing training materials, readying our systems for product launches, and responding to purchase-related questionnaires could all be a part of any given day. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr's platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts.
NewDeal Desk Analyst: SaaS Quoting & Negotiation DatadogDeal Desk Analyst: SaaS Quoting & NegotiationNew York, NY$68,000–$95,000 / yearDatadog is looking for a Deal Desk Analyst to support their global sales team through deal structuring and quoting. You will collaborate with Sales Operations and Legal to ensure successful negotiations and customer satisfaction.
Support Desk Analyst Nscale ASSupport Desk AnalystNY$40,000–$80,000 / yearWe strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
Service Desk Manager Union CollegeService Desk ManagerSchenectady, NY$72,000–$74,000 / yearWorking closely with the Senior Service Desk Analyst and the Director of Client Services, the Service Desk Manager contributes to strategic planning, process refinement, and the ongoing development of a customer-focused, inclusive, and effective technology support environment. Strong working knowledge of telecommunications and networking systems (including VoIP platforms, gateways, call center applications, and cabling infrastructure; perform diagnostics, configuration changes, and system maintenance).
Deal Desk Analyst - NYC Datadog IncDeal Desk Analyst - NYCNY$68,000–$95,000 / yearAs a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
NewPTC Office - Help Desk Analyst Metropolitan Transportation AuthorityPTC Office - Help Desk AnalystNew York, NYProvide 24/7 monitoring of the PTC Network Management System in collaboration with the PTC System Administration and Engineering team providing active directory support, answering queries, addressing end users and system issues, recording events, problems, and solutions in the PTC database logging system. Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
Senior Deal Desk Analyst Catamorphic CoSenior Deal Desk AnalystNY$121,000–$167,000 / yearThe ideal candidate brings deep expertise in enterprise software deal structures, SaaS commercial terms, revenue recognition and is actively curious about how Agentic AI can reshape the way Deal Desk teams operate. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $121,000 - $167,000.
Service Desk Specialist AstreyaService Desk SpecialistNew York, New York27.24 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Operation Service Department-Middle Desk Quality Control/Risk Management AVP Bank of China Limited, New York BranchOperation Service Department-Middle Desk Quality Control/Risk Management AVPNew York, New York$65,000–$150,000 / yearFull timeOverview: This position will monitor and ensure quality control on credit, regulatory compliance, liquidity, operation, reputation and strategic risks, assist and review risk assessment reporting, conduct periodic internal control tests on data/process activity flow, conform to existing policies and/or procedures to minimize inherent risks from the daily end-to-end operation workflow processes, etc. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
Operation Service Department-Middle Desk Quality Control/Risk Management AVP Bank of ChinaOperation Service Department-Middle Desk Quality Control/Risk Management AVPNew York, New York$65,000–$150,000 / yearFull timeOverview: This position will monitor and ensure quality control on credit, regulatory compliance, liquidity, operation, reputation and strategic risks, assist and review risk assessment reporting, conduct periodic internal control tests on data/process activity flow, conform to existing policies and/or procedures to minimize inherent risks from the daily end-to-end operation workflow processes, etc. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
NewIT Risk Services Analyst Integrated Resources, IncIT Risk Services AnalystPainted Post, New YorkContractorCISSP certification or SANS certificates or certification preferred3 + years' experience working with project teamsUnderstands risk and security processes and uses the knowledge to respond to customer inquiriesInteract with other teams: Global Information Security, Global Security, Cyber Security, and IT Teams as required Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields.
NewPrime Production Services Analyst Nomura Holdings IncPrime Production Services AnalystNew York, NY$120,000–$140,000 / yearBy connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. The ideal candidate will be a hardworking, proactive individual with strong analytical, interpersonal and communication skills who has a desire to drive continuous improvement, and the ability to manage multiple concurrent tasks to successful, timely conclusions.
Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) New York State Thruway AuthorityVirtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23)New York, NY$86,681–$109,650 / yearDuties will include, but not be limited to, some or all of the following: Maintains a thorough understanding of the business models of assigned BitLicensees (BTLs)/Trust Companies (LPTCs) and identifies and assesses relevant current and emerging risks; Conducts risk-based assessments of BTLs'/LPTCs' governance, compliance, and internal audit controls; BSA/AML program; operational, regulatory and legal risks and controls; risk management program; financial condition; etc; Leads periodic meetings, ad hoc supervisory engagements and some examinations (e.g. The preferred candidate will have knowledge of Virtual Currency and relevant business models, as well as experience in one or more of the following: Bank Secrecy Act/Anti-money Laundering (BSA/AML), Office of Foreign Assets Control (OFAC), and related laws, regulations, and best practices; Cybersecurity laws, regulations, and issues; Trust company operations; Virtual Currency and relevant business model; Governance / internal controls; Internal Audit; Financial analysis; Accounting; and.
Claim Service Analyst Arch Capital Group LtdClaim Service AnalystCortland, NY$45,000–$55,000 / yearPerform a variety of administrative tasks as assigned, which may include: conducting follow-up calls related to First Notice of Loss (FNOL) or data management; processing physical and electronic mail generated by the claims management system; supporting expense bill handling under the direction of Claims Management; assisting with regulatory compliance activities; and collaborating with the Claims team to enhance operational efficiency. Handle diverse telephone responsibilities, including collecting FNOL data via phone, serving as the first point of contact for insureds, agents, claimants, attorneys, medical providers, and other stakeholders, verifying and relaying information per internal procedures and authorization from Claim Leadership.
Vendor Services Analyst Starr InsuranceVendor Services AnalystNew YorkStarr's insurance agencies write specialty lines covering aviation, marine, energy, property and excess casualty insurance, including risks with international exposures and provide a broad spectrum of value-added specialized services, including claims handling and settlement, risk assessment and loss prevention. Starr's insurance companies, Starr Indemnity & Liability Company and Starr Surplus Lines Insurance Company, provide high-quality, customized property and casualty and accident and health insurance products, with significant access to the excess and surplus marketplace for certain lines of business.
NewHelp Desk Technician AkkodisHelp Desk TechnicianNew York, NYRemote$17–$18 / hourTroubleshoot hardware and software problems and assist with user access and account management, with some customer service interaction. OverviewAkkodis is seeking a Help Desk Analyst for a contract-to-hire job with a 100% remote opportunity.
Help Desk Technician Herbert Smith Freehills Kramer LLPHelp Desk TechnicianNew York, NY$70,000–$80,000 / yearFamiliarity with the following applications such as DUO 2FA, MS Authenticator, Citrix and Cisco VPN connectivity, Azure, Entra, Exchange Online, Intune, iManage, Mimecast, CyberArk, Service Now ticketing system, Zoom and Teams. Individuals in this role must possess strong editing skills with MS Word with document scrubbing, repair and recovery, as well as the ability to style, format, print, and store documents in a document management system.
NewBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027 New York State Thruway AuthorityBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production. Item Specific Summary (This is an optional field with a 500 characters (no spaces) limit): Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
Business Systems Analyst 1, (SG-18), Business Systems Analyst Tr 2 (SG-16), Business Systems Analyst Tr 1 (SG-14) (NYHELPS) Item# 08664 New York State Thruway AuthorityBusiness Systems Analyst 1, (SG-18), Business Systems Analyst Tr 2 (SG-16), Business Systems Analyst Tr 1 (SG-14) (NYHELPS) Item# 08664Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production. Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
Desk Strategist - Metals & Mining: North America Equities Jefferies Financial Group IncDesk Strategist - Metals & Mining: North America EquitiesNYThe role sits on the North American Trading Desk and includes working closely with our #1-ranked Metals & Mining Equity Research team in addition to working with sales, trading and banking. Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services.