UNKNOWN

FEED

Collaborate/Maintain effective communications with key stakeholders including Division of Learning, IT, Planning, Institutional Effectiveness, and Research, Operations and Planning, Human Resources, Student Excellence and Success, Workforce Development, students, and community partners to identify, review, and implement AI and emerging technology solutions. The Executive Director of Advanced and Emerging Technology Services provides visionary leadership for the development, launch, and ongoing management of the institution's emerging IT technologies and hub for artificial intelligence strategy, innovation, and community engagement.

YEAR

The College of Southern Maryland is a public, regional community college with a far-reaching mission - to help our students and community meet the challenges of individual, social, and global changes.

College of Southern Maryland

Executive Director, Advanced and Emerging Technology Services (AI and Digital Innovation)

linkup_via_bold

IT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.

CCBC is the college of choice for over 70,000 students and 200 businesses each year — all with unique goals, strengths and requirements. By offering a holistic learning environment that is both accepting and challenging, we meet students where they are and take them where they want to go. CCBC is committed to ensuring equal opportunity and nondiscrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, sexual orientation or any other basis protected by law. CCBC’s benefits include medical, dental, vision, disability insurance, ample paid time off, choice of one of two Maryland State Retirement Plans (contributory and noncontributory), and much more.

Community College of Baltimore County

IT Support Technician I, II, and III (AV Support)

FULL_TIME

Success in this role means delivering interfaces that are intuitive for users, accessible across devices and audiences, well tested, and maintainable for the engineering teams responsible for continuing to enhance them. You will work closely with UI/UX designers, product stakeholders, backend engineers, and other developers to transform designs and requirements into responsive, intuitive, production-ready applications.

Select Source Solutions

Frontend Software Engineer – React & TypeScript

partner JazzHR

The firm supports enterprise-scale technology operations including cloud infrastructure, data analytics, and endpoint modernization, employing infrastructure engineers, business systems analysts, data analysts, and IT operations professionals who collaborate across global teams. This is a fast-paced, hands-on role that regularly balances device builds, ServiceNow assignments, deployment deadlines, associate communications, inventory tracking, and unexpected technical issues.

HOUR

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. GTT has been a leader in the staffing industry for over 22 years and is one of the largest staffing firms in the New England region. We are known for our Fortune 500 clientele and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers Awards SIA’s Best Staffing Firm to Work for ( 2019 -2023) SIA’s Fastest Growing Staffing Firm Inc 5000 Company NH Business Magazines Fast 5 fastest growing companies.

GTT, LLC

Desktop Technician

jobdiva

Help Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist, Application Support Analyst, Technical Support Specialist, IT Help Desk Analyst, IT Service Desk Specialist, etc. Information Technology, Computer Science, Network Administration, Cybersecurity, Information Systems, Computer Engineering, Software Development, Data Science, Systems Administration, Telecommunications, Cloud Computing, etc.

Cymertek

IT Support Specialist

ea_via_bold

The Lead works closely with CMS business owners, the CMS Office of Information Technology (OIT), the MAPD Business Operations Support Contractor (MBOSC), CMS help desks and incident response teams, and the partner systems MARx depends on, including SSA, RRB, HPMS, APPS, and the Common Medicare Environment shared with MEPBS. Make sure production vulnerabilities and findings are remediated within HHS POA&M timelines (critical 15 days, high 30 days, medium 90 days, low 360 days), and that items that can't meet those timelines are tracked in the POA&M.

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Peraton

Operations Engineering, Senior Advisor

[AW]-iCims

The MSD supports the Center for Consumer Information and Insurance Oversight (CCIIO) by providing technical assistance to issuers, agents and brokers, Application Development Organizations (ADOs), state agencies, and other Affordable Care Act (ACA) Marketplace stakeholders. This individual will serve as the resident domain authority for our MSD team — ensuring service desk operations, knowledge management content, training curricula, and stakeholder communications reflect accurate, current Marketplace policy and regulatory knowledge.

Computer World Services

Marketplace Domain Subject Matter Expert (SME)

The MSD supports the Center for Consumer Information and Insurance Oversight (CCIIO) by providing technical assistance to issuers, agents and brokers, Application Development Organizations (ADOs), state agencies, and other Affordable Care Act (ACA) Marketplace stakeholders. This individual will serve as the resident domain authority for our MSD team - ensuring service desk operations, knowledge management content, training curricula, and stakeholder communications reflect accurate, current Marketplace policy and regulatory knowledge.

Computer World Services Corp

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The Knowledge Analyst/Technical Writer is responsible for providing Knowledge Management and technical writing support to share information and produce high quality documentation that contributes to the overall success of the organization.

CACI International Inc.

Tech Writer

In addition to serving as a core technical resolver, the selected candidate will play an active role in service desk administration-monitoring unassigned queues, optimizing ticket routing, and managing incident communications during operational milestones. Centralized Hardware & Software Support: Provide structured, remote step-by-step guidance to walk end-users through peripheral verification and network device troubleshooting, while executing centralized application deployments and updates.

When you become part of the When you become part of the KBR team, your opportunities are endless. As a leading global technology, engineering, procurement and construction company serving the hydrocarbons and government services industries. For decades it has been the company that customers turn to for their most challenging assignments.
 
With operations in 40 countries, KBR has more than 25,000 people delivering services to customers in over 70 countries. Together they represent an unmatched reservoir of talent and experience in a wide range of markets.
 
Whatever the assignment, no matter how complex or demanding, KBR can marshal resources across every product line to respond quickly and effectively to changing markets and customer needs.
 
Whether it's providing the technology and consulting know-how to develop our customers' valuable assets; designing and constructing the infrastructure and facilities to develop energy resources in some of the world's more remote and challenging locations; providing support and services for men and women of their countries' armed forces; or navigating the intricacies of undertaking major projects in geopolitically or culturally sensitive environments, our clients depend on KBR because they know that We Deliver.
 
Join us and you'll be part of a dynamic, elite team of professionals who understand what it takes to get a job done and has the experience, knowledge and determination to succeed.”

KBR Inc

Senior IT Customer Support

The Lead works closely with CMS business owners, the CMS Office of Information Technology (OIT), the MAPD Business Operations Support Contractor (MBOSC), CMS help desks and incident response teams, and the partner systems MARx depends on, including SSA, RRB, HPMS, APPS, and the Common Medicare Environment shared with MEPBS. Make sure production vulnerabilities and findings are remediated within HHS POA&M timelines (critical 15 days, high 30 days, medium 90 days, low 360 days), and that items that can''t meet those timelines are tracked in the POA&M.

Peraton Inc

The Knowledge Analyst/Technical Writer is responsible for providing Knowledge Management and technical writing support to share information and produce high quality documentation that contributes to the overall success of the organization. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

CACI provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&amp;P SmallCap 600 Index, CACI provides dynamic careers for over 15,800 employees working in over 120 offices worldwide. Visit <a href="http://www.caci.com" target="_blank" itemprop="url" mns_rt="Company">www.caci.com</a>. 
 
 We strive to sustain a corporate culture based on integrity - one that's focused on treating customers ethically and making their priorities our priorities. We pride ourselves in finding and hiring people with the highest intellectual capital, and providing them with challenging opportunities and encouraging their innovation and initiative.

CACI

sourcestack_via_bold

Since 1997, Ten4 (previously known as Distributed Computing) has been focused on business communications, specializing in wired and wireless voice and data networks, billing services and nationwide monitoring. Work closely with the help desk support specialists assigned to client accounts to identify any issues occurring or potential customer service enhancements.

Ten4

SMB Account Manager

OTHER

Provide multi-tiered technical support (Tier 1 Help Desk through complex Tier 2/3 escalation) for implementation, troubleshooting, and daily operations of IT systems, infrastructure, client/server/storage/network equipment, and mobile devices. Deliver strategic analysis for escalated service tickets, coordinate comprehensive hardware/software system installations, and troubleshoot complex server hardware integration challenges.

Lufco

System Administrator

BreezyHR

Our success is powered by 13 diverse practices at the intersection of finance, technology, and accounting; 430+ professionals across offices in Maryland, Tysons Corner / Washington D.C., Philadelphia, Chicago, and India; and a client base ranging from emerging growth to world-renowned Fortune 500 companies. Recognized annually by Inc., Baltimore Business Journal, Accounting Today, and Inside Public Accounting as a “Best Place to Work,” SC&H is routinely named one of the fastest-growing firms for organic growth in the United States.

SC&H Group External

Oracle Cloud HCM Functional Lead

Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations. Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world.

WorldAware Inc

Renewal Specialist

Develop project plans, provide direction and coordinate project activities associated with the installation, evaluation, implementation, and maintenance of business solutions and when required, manage a small project team to implement chosen solutions that require Information Technology expertise. Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products.

Leonardo DRS Inc

Senior IT Support Technician

LufCo

As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir's client’s user base.

Barbaricum

Intelligence Operations Integrator- Tucana- Ft. Meade, MD

Why This is an Exciting Role: As a Senior Software Engineer at Boeing Intelligence & Analytics (BI&A), this position will be supporting the software development team that provides application development and support to a tool that provides disseminatable data to be conveyed at the absolute first point of relevance allowing mission analytic users to view existing data or contribute new information in a collaborative environment. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

At Boeing, you can build something better for yourself, our customers, and the world. Here you can transform aerospace and make history. And you’ll work alongside other experts and visionaries who lead and inspire. Our workforce includes every profession and career path you can imagine, taking you as far as you can dream. 

Service Desk Analyst Jobs in Maryland

Executive Director, Advanced and Emerging Technology Services (AI and Digital Innovation) College of Southern Maryland

IT Support Technician I, II, and III (AV Support) Community College of Baltimore County

Frontend Software Engineer – React & TypeScript Select Source Solutions

Desktop Technician GTT, LLC

IT Support Specialist Cymertek

Operations Engineering, Senior Advisor Peraton

Marketplace Domain Subject Matter Expert (SME) Computer World Services

Marketplace Domain Subject Matter Expert (SME) Computer World Services Corp

Tech Writer CACI International Inc.

Senior IT Customer Support KBR Inc

Operations Engineering, Senior Advisor Peraton Inc

Tech Writer CACI

SMB Account Manager Ten4

System Administrator Lufco

Oracle Cloud HCM Functional Lead SC&H Group External

Renewal Specialist WorldAware Inc

Senior IT Support Technician Leonardo DRS Inc

System Administrator LufCo

Intelligence Operations Integrator- Tucana- Ft. Meade, MD Barbaricum

Senior Software Engineer Sign-on Bonus Potential The Boeing Co

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