UNKNOWN

ADAPTED_NOW

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role serves as the primary point of contact for IT-related issues, delivering exceptional customer service while troubleshooting hardware, software, account access, and Microsoft technology challenges.

Vaco provides expert consulting, permanent placement, executive search and strategic stafﬁng for companies around the world, in the areas of accounting, ﬁnance, technology, healthcare, operations, administration and more. As a premier talent solutions ﬁrm, Vaco connects people to their dream jobs and helps leading companies ﬁnd talent to grow their business. Since its founding in 2002, Vaco has grown to more than 35 ofﬁces across the globe, 700+ employees, more than 3,000 consultants and $450M in revenue. Vaco has been named to Inc. magazine’s list of the fastest-growing private companies for past 11 years and is dedicated to developing long-term relationships, life-long careers and creative client solutions.

Vaco LLC

Technical Service Analyst

FEED

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Technical Skills: Proficiency with ServiceNow or similar service management software, remote troubleshooting tools, Active Directory administration, and software patch management systems.

HOUR

StratAcuity Staffing Partners Inc

Service Desk Analyst

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. The Enterprise Service Desk Analyst provides frontline Tier 1 help desk support as the first point of contact for FEMA enterprise service desk.

YEAR

CACI International Inc.

Enterprise Service Desk Analyst I

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Microsoft Certified Solutions Associate (MSCA/MCSE): Windows 1 or more years in a help desk or technical support role in a commercial or health care setting with a large user base or other relevant experience. Minimum 3 years of experience in increasingly complex roles supporting end users and offering training in IT technologies (e.g., Internet, PCs, LANs).

Sheppard Pratt Careers

Service Desk Analyst II

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Experience with software application support, assisting users in task-specific workspaces (federal grants, federal/state benefits). Engage with a high volume of customers and respond to software service requests by phone and web-based communication.

Quadrant is a full-life cycle staff augmentation agency providing a proven "rapid fire" approach in responding to the needs of our clients. Quadrant offers a comprehensive suite of staffing solutions for organizations in the Healthcare, Medical, Dental, Information Technology, HR and Government contract sectors. 
Our clients have come to include some of the largest and most recognized brand named companies in the Washington, DC and Baltimore, MD metropolitan regions. Quadrant is a DOD TOP Secret cleared facility and holds a Maryland Minority Business Enterprise (MBE) and Virginia SWaM certification. Quadrant's clients are rapidly hiring a mix of healthcare, medical, dental, information technology, recruiting and HR professionals. 
Quadrant is recognized as the largest Healthcare Staffing agency in the Washington DC area. We support every major healthcare system and thousands of area healthcare practices. Our healthcare division focuses on all clinical and nonclinical staff with the exception of physicians. Our database boasts hundreds of thousands of local screened healthcare professionals; the largest in the area. Our resources enable us to respond to our clients requests quickly, generally within 24 hours of request on mainstream orders. 
Our Information Technology clients support a broad mix of commercial and federal government agencies. Our clients include government contractors who support projects with federal agencies such as U.S. Department of Veterans Affairs, National Institutes of Health(NIH), U.S. Customs and Border Patrol, FDA, FBI, USPTO, DHS, DHHS, DOD, DOJ, DOE, DISA, and USPS. In addition to our federal portfolio, Quadrant also supports a range of commercial clients focusing in software, telecom, mobile, web and healthcare development. 
Whether you are a job seeker or a company with open positions to fill we will bridge the talent gap. Contact any of our seasoned professional recruiters or account managers and we will walk you through our proven staffing methodology. We offer a consultative approach to both potential employee and employer. We seek the right match, at the right time, every time.

Quadrant Inc

Quadrant Staffing

Ensuring the update to inventory information (IP addresses, operating system and device types) are done correctly and in a timely manner, configuration of resources to log and collect security events necessary in accordance with customer policy and forwarding logs to corporate audit reduction service. Responsible for supporting the ISO and ISSO in incident prevention by ensuring malware protection is in place and up to date on an information system, in addition to incident response by reporting any suspected or actual incidents to the security health officer and the ISSO in accordance with customer policy.

Systems Administration/Help Desk Analyst

CACI provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&amp;P SmallCap 600 Index, CACI provides dynamic careers for over 15,800 employees working in over 120 offices worldwide. Visit <a href="http://www.caci.com" target="_blank" itemprop="url" mns_rt="Company">www.caci.com</a>. 
 
 We strive to sustain a corporate culture based on integrity - one that's focused on treating customers ethically and making their priorities our priorities. We pride ourselves in finding and hiring people with the highest intellectual capital, and providing them with challenging opportunities and encouraging their innovation and initiative.

CACI

ABOUT US: Soliel is an innovative, premium engineering company specializing in providing Enterprise Architecture, Network Design, Engineering, and Operations Support, Software Design and Development, Data Center Design, Deployment and Migration, and Systems Engineering services for both public and private sectors. In this role, you will act as a primary point of contact for technical support, resolving IT issues submitted via ticketing systems and email to ensure seamless daily operations for government personnel.

Solielcom

Help Desk Analyst

Job Responsibilities: Provide Tier I and Tier II technical support to end users by responding to service requests, troubleshooting hardware and software issues, identifying root causes, implementing solutions, and escalating complex issues when necessary to ensure timely resolution. By remaining at the forefront of emerging technologies, we provide innovative Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, Mobility, Artificial Intelligence, Automation, and Data Analytics solutions that enable government agencies to modernize, secure, and transform their operations.

Link Solutions, Inc

Help Desk Support Analyst (Entry-Level)

Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense.

IonQ Inc

Help Desk Analyst III

IONQ

The Real Estate Lending Disclosure Desk Analyst plays a critical role in the loan origination process by ensuring full compliance with TRID (TILA-RESPA Integrated Disclosure), Regulation Z (Reg Z), TILA, RESPA , and other applicable federal and state regulations. The Disclosure Desk Analyst is responsible for preparing and reviewing initial and final loan disclosures, including the Loan Estimate (LE) and Closing Disclosure (CD), ensuring all loan information is accurate, complete, and delivered within required timeframes.

Tower

Real Estate Lending Disclosure Desk Analyst

FULL_TIME

OTHER

Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.

Precise Systems

Class Desk Analyst, Junior

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We are looking for a self-starter who thrives on interpersonal communication, possesses high empathy for users operating under tight mission constraints, and actively seeks ways to streamline daily administrative processes without waiting for step-by-step direction. Drive end-to-end ownership of user issues: perform thorough intake, troubleshoot diligently, document all steps clearly, and follow up directly with users to verify satisfaction before closing tickets.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Science Applications International Corp

Service Desk Specialist (Tier I/II)

The position involves managing support requests across multiple channels, maintaining compliance with security protocols, and contributing to continuous improvement initiatives for service desk operations. The Technical Service Analyst also assists in developing documentation, training materials, and processes that enhance the efficiency and effectiveness of technical support services.

BAMM

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Reporting to the Technical Support Manager, the Technical Support Analyst II role combines remote technical assistance with on-site deployment and hardware troubleshooting, serving as a key resource for customer project startups, field diagnostics, and hardware replacement. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.

Alertus Technologies

Technical Support Analyst II (Hardware & Field Service)

This role serves as the frontline point of contact for incoming inquiries and is responsible for assisting users with account access, login issues, password resets, system navigation, and general system-related questions. Provide first-level support for a CMS Technical Help Desk, assisting users with account access, login issues, password resets, and general system navigation.

Tria Federal

Customer Service Analyst (Tier 1)

GreenHouseAPI

Alertus Technologies, LLC

This position will be responsible for and execution of service improvement initiatives across Global Customer Services, partnering with coach, IT teams, and business stakeholders to measure service performance, improve ITSM processes, strengthen reporting, and deliver enhanced value to the business. Partner with Service Desk, End User Services, Technical Escalation, Infrastructure Management, Information Systems, Cybersecurity and Enterprise Architecture to collect information, document issues, and support improvements to IT service delivery.

FTI Consulting, Inc.

Senior Analyst, Continual Service Improvement

Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.

Service Desk Analyst Jobs in Maryland

Technical Service Analyst Vaco LLC

Service Desk Analyst StratAcuity Staffing Partners Inc

Enterprise Service Desk Analyst I CACI International Inc.

Service Desk Analyst II Sheppard Pratt Careers

Service Desk Analyst Quadrant Inc

Systems Administration/Help Desk Analyst CACI International Inc.

Systems Administration/Help Desk Analyst CACI

Help Desk Analyst Solielcom

Help Desk Support Analyst (Entry-Level) Link Solutions, Inc

Help Desk Analyst III IonQ Inc

Help Desk Analyst III IONQ

Real Estate Lending Disclosure Desk Analyst Tower

Class Desk Analyst, Junior Precise Systems

Service Desk Specialist (Tier I/II) Science Applications International Corp

Technical Service Analyst BAMM

Technical Support Analyst II (Hardware & Field Service) Alertus Technologies

Customer Service Analyst (Tier 1) Tria Federal

Technical Support Analyst II (Hardware & Field Service) Alertus Technologies, LLC

Senior Analyst, Continual Service Improvement FTI Consulting, Inc.

Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealth

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