Operations Manager Philips Recruiting ServicesOperations ManagerSaint Clair Shores, MIDirects and/or supports investigation of operational issues and follow-up to ensure that issues have been corrected or to determine the next best course of action. Study daily operating results, meet daily with subordinates, and have daily contact with various department heads on operational performance gaps.
NewTerritory Manager AxelonTerritory ManagerEastpointe, MIProvide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.
NewTerminal Manager Forward AirTerminal ManagerRomulus, MIHe/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers.
NewSTORE MANAGER IN CARLETON, MI Dollar GeneralSTORE MANAGER IN CARLETON, MICarleton, MIEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewSite Manager Comau LLCSite ManagerSouthfield, MIThe Site Manager is responsible for all aspects of site activity including timing, cost, safe working conditions for all work conducted on the site from start of installation to final acceptance of a project. In this role the ideal candidate will act as a network and think innovatively while executing the following responsibilities: Maintain a safe and clean working environment ensuring that all Comau and customer safety procedures are adhered to.
NewDistrict Manager DrivelineDistrict ManagerTroy, MI$43,888–$45,000The ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
NewDoor to Door Sales Representative AstoundDoor to Door Sales RepresentativeFerndale, MDSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewResidential Sales Representative AstoundResidential Sales RepresentativeFerndale, MDSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewOutside Sales Representative AstoundOutside Sales RepresentativeFerndale, MDSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewDirect Sales Representative- Residential AstoundDirect Sales Representative- ResidentialFerndale, MDSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. A Day in the Life of the Direct Sales Representative- Residential: Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources.
NewSales Representative AstoundSales RepresentativeFerndale, MDSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewResidential Outside Sales Representative Andy's Statewide Heating & Air ConditioningResidential Outside Sales RepresentativeAnn Arbor, MI$100,000–$200,000Join Andy's Statewide , part of American Residential Services (ARS) , the nation’s largest provider of residential HVAC, plumbing, and electrical services , with over 7,000 team members and more than 45 years of experience delivering trusted home comfort solutions to customers across the country. Responsibilities: As a Comfort Advisor / In-Home Sales Professional , you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions.
NewIn Home Sales Representative Andy's Statewide Heating & Air ConditioningIn Home Sales RepresentativeRoyal Oak, MI$100,000–$200,000Join Andy's Statewide , part of American Residential Services (ARS) , the nation’s largest provider of residential HVAC, plumbing, and electrical services , with over 7,000 team members and more than 45 years of experience delivering trusted home comfort solutions to customers across the country. Responsibilities: As a Comfort Advisor / In-Home Sales Professional , you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions.
NewProject Manager | General Contractor | Oak Park, MI Michael Page USAProject Manager | General Contractor | Oak Park, MIOak Park, MI$115,000–$135,000 / yearFull timeMy client, a privately-held construction firm known for delivering comprehensive building solutions and an exceptional client experience, is looking for a Project Manager to assist in a diverse portfolio of projects ranging from new construction to complex renovations. With more than 75 years of combined industry expertise driving its approach, they specialize in preconstruction, design‑build services, general contracting, and construction management for a diverse portfolio of projects.
NewCustomer Experience Manager Koch IncCustomer Experience ManagerAuburn Hills, MICustomer Experience Manager - Auburn Hills, Michigan, United States - 191568 - Koch. Koch Disruptive Technologies.
Customer Experience Manager, Sr Huntington Bancshares IncCustomer Experience Manager, SrDetroit, MIWhat Youll Do Listen & Learn • Serve as a voice of the customer, listening to customers and colleagues through surveys, research, complaints, and feedback • Understand customer journeys, pain points, and moments that matter • Build a strong understanding of assigned business areas and their priorities • Engage with senior leaders to understand strategic priorities and how experience insights can support them Partner with the business to prioritize What Matters Most • Identify the most important experience opportunities based on impact and feasibility • Help business partners and senior leaders focus on what to act on now vs. Description This position is available to be located in the Huntington Corporate office footprint Role Summary The Customer Experience Manager (CEM) plays a strategic role in helping Huntington deliver experiences that build trust, loyalty, and long-term relationships with our customers.
Department Manager--Customer Experience Manager The Michaels Companies IncDepartment Manager--Customer Experience ManagerRochester Hills, MIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewCustomer Experience Manager Guardian GlassCustomer Experience ManagerAuburn Hills, MIFull timeFrom glass that dramatically reduces energy usage and increases comfort in buildings, to automotive parts that enhance connectivity, we have a relentless focus on making better products and developing better solutions for our customers. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.
Customer Experience and Service Transformation Advisory Senior Manager (Products) Accenture PlcCustomer Experience and Service Transformation Advisory Senior Manager (Products)Detroit, MIYou understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerDetroit, MIYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Customer Experience Program Manager Stellantis NVCustomer Experience Program ManagerAuburn Hills, MIThe Program Manager will leverage internal and external data sources, customer feedback, and dealer performance metrics to identify systemic issues impacting the customer experience, prioritize dealer intervention, and drive sustainable improvement through structured consulting engagements and action plans. Demonstrated ability to analyze complex data sets and translate findings into actionable business strategies within data platforms such as (Snowflake, SAS Enterprise Guide, Palantir, Qualtrics XM, PowerBI, Qlik, JD Power Live, Microsoft Copilot).
NewRegional Customer Service Manager Johnson Matthey PlcRegional Customer Service ManagerTaylor, MIUsing advanced metals chemistry, you'll help tackle the world's biggest challenges - cutting emissions, powering modern life and supporting life‑saving technologies - by applying, refining and recycling metals that matter for a healthier, more sustainable, circular future. The role: As a Regional Customer Service Manager, you will help drive our goals by: Leading, coaching and developing a regional customer service team across multiple sites to deliver high quality support and service.
Customer Service Manager - State Farm Agent Team Member Natalie Gajewski - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberWarren, MIFull timeAs a Customer Service Manager - State Farm Agent Team Member with Natalie Gajewski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Since opening the agency in 2015, we've grown into a team of eight professionals focused on helping customers protect what matters most while building meaningful relationships in our community.
Customer Service Manager - State Farm Agent Team Member Chris Schuler - State Farm AgentCustomer Service Manager - State Farm Agent Team Membercanton, MIFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Manager with State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Manager, Endpoint Experience, Analytics & Automation General Motors CoManager, Endpoint Experience, Analytics & AutomationWarren, MIThis role owns endpoint experience strategy and KPIs, along with the tooling, telemetry, automation, self-service, and management platforms that implement enterprise endpoint policies and turn them into reliable, measurable, and low-friction outcomes for employees. A measurable improvement in an "It Just Works" endpoint experience: devices stay fast and stable, updates are predictable, and users rarely think about the underlying tooling because it simply works.
Assistant Customer Service Manager Nino Salvaggio International MarketplaceAssistant Customer Service ManagerLivonia, MIFull timeAssist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results. Training will be in our other metro Detroit locations of Bloomfield, Troy, St Clair Shores and Clinton Twp.
Life Sciences Experience Design Strategy Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy ManagerDetroit, MI$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.
NewSenior Manager, Transformation Deployment - Ford Customer Service Division (FCSD) Ford Motor CoSenior Manager, Transformation Deployment - Ford Customer Service Division (FCSD)Dearborn, MI$138,240–$261,720 / yearThe Senior Manager, Transformation Deployment - FCSD is a hands-on technical leader with operational experience responsible for driving, executing, and sustaining end-to-end transformation efforts across all Ford Customer Service Division (FCSD) process areas (including parts logistics, warehousing, distribution networks, dealer service support, and customer service operations). FCSD End-to-End Transformation Leadership: Direct and oversee the execution of operational transformation initiatives across the FCSD value stream (e.g., parts ordering, warehousing, distribution, and service operations) from inception to delivery and where they interact with Product Creation & Industrialization processes.
Case Manager, Registered Nurse (Oncology experience required) CVS Health CorpCase Manager, Registered Nurse (Oncology experience required)MI$54,095–$155,538 / yearApplies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license.
Manager, Team Member Experience Cooper's Hawk Winery & Restaurants, Inc.Manager, Team Member ExperienceLivonia, MIthe Cooper''s Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Cooper''s Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience.
Product Manager - Customer Sentiment Ford Motor CoProduct Manager - Customer SentimentDearborn, MI$6–$8 / hourThe ideal candidate will possess a deep understanding of mobile digital ecosystems, a passion for user experience, and the ability to navigate complex cross-functional landscapes to turn customer pain points into implemented solutions. Proactive Issue Management: Systematically identify and prioritize critical issues arising from feedback, driving urgent problem-solving efforts with engineering to minimize user disruption.
Customer Technical Program Manager, Vehicle OS Applied Intuition IncCustomer Technical Program Manager, Vehicle OSAnn Arbor, MI$160,000–$250,000 / yearWe are looking for a Customer Technical Program Manager to own customer-facing program management, milestones, cross-functional coordination, and reporting, working directly with the customer's program leadership and across Applied's engineering organization. You will translate ambiguous customer requests into tracked, executable work, coordinate delivery across Applied's capability-based engineering teams, and serve as a primary point of contact for the customer on schedule, risks, and dependencies.
Staff Product Manager, UI Experience Platform General Motors CoStaff Product Manager, UI Experience PlatformMilford, MIThe Role: As the Staff Product Manager for the gmUI1 Experience Platform, you'll sit at the center of one of GM's most complex and high-visibility product efforts, owning the experience strategy for an in-vehicle UI platform that touches millions of customers across multiple vehicle programs and display configurations. Your Skills & Abilities (Required Qualifications): 7+ years working on technology-powered products (e.g., automotive, consumer apps, platforms, or enterprise software) as a Product Manager or in a closely related role (product, design, engineering, data, UX research).
Life Sciences Experience Design Strategy Senior Manager Deloitte Touche Tohmatsu LtdLife Sciences Experience Design Strategy Senior ManagerDetroit, MI$198,700–$391,600 / yearWe are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs.
Customer Service Manager - State Farm Agent Team Member Tony Volante - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberClarkston, MIFull timeAs a Customer Service Manager - State Farm Agent Team Member with Tony Volante - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Staff Product Manager Occupant Position Experience General Motors CoStaff Product Manager Occupant Position ExperienceWarren, MI$134,700–$245,000 / yearBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate.
Customer Account Manager, Grocery IncpgCustomer Account Manager, GroceryDetroit, MichiganWork as leader of cross-functional teams to ensure dedication to customer support in order to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product service levels in line with customer expectations. Leverage syndicated data sources (Nielsen/IRI) in tandem with both Corporate and Broker Category Management resources to provide insight during customer specific category review processes to include category strategy development, full category reviews, assortment, pricing, promotion and shelving tactics.
Exclusive Client Experience Manager HopesglobalgetawaysExclusive Client Experience ManagerDetroit, MichiganRemoteIn this role, you will help oversee the client experience lifecycle, ensuring that services are delivered efficiently, expectations are exceeded, and every interaction reflects a commitment to quality and professionalism. This opportunity is ideal for individuals who enjoy coordinating details, managing client interactions, and contributing to exceptional service outcomes.
Resident Experience Manager - Willowtree Apartments & Tower American Campus Communities IncResident Experience Manager - Willowtree Apartments & TowerAnn Arbor, MISupervise entire office team and all community assistants, providing leadership that translates to an exceptional resident experience - from prospective resident to lease renewal - by overseeing all leasing, marketing, and administrative operations for property. Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills.
Software Engineering Manager - Customer Care and Aftersales General Motors CoSoftware Engineering Manager - Customer Care and AftersalesWarren, MI$160,000–$290,000 / yearThis leader will manage an established engineering team and a critical portfolio supporting dealer parts order entry, retail inventory management, and order visibility, while remaining technically hands-on through design reviews, pull requests, debugging, and selective development work aligned to GM's SaaS First, Cloud First, AI First direction. Lead a team of software engineers responsible for CCA Order Entry and Retail Inventory applications, including Retail Inventory Management (RIM), Parts Workbench Plus (PWB+/POEM), and related order visibility capabilities.
Experience Manager Fresh Thyme Farmers MarketExperience ManagerYpsilanti, MI$20.50–$30.05 / hourIf you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level.
Customer Service & Sales Administration Manager AJM Packaging CorpCustomer Service & Sales Administration ManagerBloomfield Hills, MichiganAJM Packaging Corporation, one of America’s leading manufacturers of sustainably sourced and produced disposable paper products, including paper plates, cups, bowls and bags, is currently engaged in a comprehensive search for a uniquely qualified and exceptionally capable Customer Service & Sales Administration Manager to lead and manage both our customer facing service team as well as our internal sales support team. AJM was originally founded as a distributor of commercial paper, plastic and foil packaging products and related cleaning, janitorial and order processing supplies and equipment by three (3) Detroit area brothers operating out of a small warehouse in Detroit’s Eastern Market.
Application Engineering / Customer Service Manager JatcaApplication Engineering / Customer Service ManagerLivonia, MichiganPartner with Operations/Customer Service Managers from the other branches to develop and implement operations strategies to improve execution, provide additional value to customers in a cost-effective manner, and implement best practices across all branches. Essential Duties and Responsibilities: Prioritize, schedule and delegate work assignments, and directly supervise day-to-day Michigan customer service and engineering operations to ensure the meeting of revenue and profit goals.
NewExperience Manager Ulta Beauty IncExperience ManagerNovi, MIDepartment Manager, Store Manager, Assistant Manager, Service Supervisor, Staffing Supervisor, Team Lead, Team Leader, Hiring Manager, Trainer, Planogram Lead, Display Merchandiser, Visual Merchandiser, Promotions Coordinator, Retail Marketing Specialist, Floor Leader, Service Supervisor, Staffing Supervisor, Floor Manager. Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
NewCustomer Retention Manager GFL Environmental Inc.Customer Retention ManagerSouthfield, MIDemonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. The primary responsibility of a customer retention manager is developing strategies to keep existing customers loyal, reducing customer churn, and maximizing long-term revenue.
NewCustomer Retention Manager GFL Environmental, IncCustomer Retention ManagerSouthfield, MichiganDemonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. The primary responsibility of a customer retention manager is developing strategies to keep existing customers loyal, reducing customer churn, and maximizing long-term revenue.
Member Experience Assistant Manager - Contact Center Lake Trust Credit UnionMember Experience Assistant Manager - Contact CenterMIThe Member Experience Assistant Manager is passionate about inspiring team members to build engaging relationships with our members to help them along their journey to financial success and overall wellbeing. Member Experience Assistant Managers will be an advocate for our members and the communities we serve while helping to reach and exceed Lake Trust goals and implement strategic initiatives.
Lead Product Manager, AI Development Experience Live Nation Entertainment IncLead Product Manager, AI Development ExperienceMIThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. You'll prioritize and design the APIs, SDKs, CLI tools, and workflows that make it effortless for both technical and non-technical teams to leverage AI capabilities, while ensuring production-grade reliability, observability, and security.
Customer Project Manager - Patient Monitoring - Based near Detroit, MI PhilipsCustomer Project Manager - Patient Monitoring - Based near Detroit, MIDetroit, MI$88,000–$140,000 / yearServe the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Sr Clinical Project Manager REGENXBIOSr Clinical Project ManagerRockville, MarylandManages CRO/vendor agreements, ensuring that change orders and budgets meet clinical operations specifications including review and approval of study invoices and ensuring their accuracy according to the contract and work performed by the CRO/vendor. CPM provides operational leadership to the clinical operations team to ensure project milestones delivery is on time, within budget, high quality and in compliance with the ICH-GCP, regulatory guidelines and all applicable SOPs/work instructions.