p>• Pulls monthly reports • Enters contract details into information system and maintains other related documents • Orders and checks memorial to ensure accuracy • Processes annual funeral home and cemetery license renewals • Codes and scans invoices • Processes accounts payable and other accounting support transactions • Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members • Schedules call-in appointments for Sales • Files and maintains customer information • Maintains office and facility supplies as well as fax machines, copiers and network printers • Prepares daily schedules • Administers HR processes including new hire paperwork, background checks and bonus processing • Maintains processes to ensure compliance with policies and procedures including SOX administration and audit • Trains others on policies, procedures and new company initiatives • Maintains a friendly attitude offering assistance and guidance to all persons entering the location. Knowledge, Skills and Abilities:
• Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills • Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console • Ability to handle confidential and sensitive information with discretion • Effective communication skills, both orally and in writing • High level of compassion and integrity • Ability to follow instructions and work with minimal supervision.