p>ā¢ Investigates and evaluates complex medical professional liability, general liability, auto, property, and other liability claims while keeping the department leader apprised ā¢ Interviews medical providers, staff, witnesses, and other parties to obtain information used to assess liability exposure ā¢ Participates in enterprise-wide organizational committees including RCAs, performance improvement, policy development and others ā¢ Ensures staff secure records required for investigation in anticipation of litigation ā¢ Evaluates cases for appropriate disposition and seeks authority for settlement from department leaders ā¢ Determines negotiation strategy and negotiates settlements with authority level in coordination with department leaders ā¢ Monitors external stakeholder performance, i.e. defense counsel, insurance coordinators, agent/brokers and reports performance issues to department leaders ā¢ Assists in developing responses to written discovery, including interrogatories, notices to produce, and requests for admission with the guidance of department leaders ā¢ Coordinates responses to various subpoenas involving the medical center and/or its employees ā¢ Coordinates with external stakeholders, i.e. Prosecutors Office, law enforcement agencies etc. requests for staff interviews and/or testimony ā¢ Assists in identifying appropriate personnel for production for deposition testimony and provides support and guidance to employees during the process ā¢ Assists in responding to patient medical/billing record production requests in pending litigation and/or professional Board matters ā¢ Monitors trials and attends pre-trial proceedings, mediations, and arbitrations, as necessary ā¢ Conducts post-settlement debriefing with department leaders and prepares after action report to the Clinical Effectiveness & Patient Safety department leader ā¢ Manages physician-resident and nursing education program for the enterprise ā¢ Submits new losses to external stakeholders including insurance carriers ā¢ Analyzes and evaluates general liability events to determine organizational exposure ā¢ Leads and maintains litigation files and litigation tracking reports/dashboard using claims management application ā¢ Assists in problem-solving discussions with administrators, physicians, managers and clinical risk managers throughout the enterprise.