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Track and manage performance to key performance indicators (KPIs) related to customer experiences, such as customer satisfaction scores, Net Promoter Score (NPS), customer retention, order accuracy, and perfect order. Job Purpose: Our Customer Service Team Manager will be responsible for leading the operations and strategy of our customer service team while ensuring effective delivery of services.

Veritiv Corp

Customer Service Team Manager

OTHER

Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business.

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Sophos

Manager, Sales Development Representatives

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From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. What you will have an opportunity to do: BASIC FUNCTION: The Rooms Allocation & Planning Manager coordinates guest room allocations across a multi-building conference center to support learning and meeting programs, guest needs, and campus operations.

Pyramid Global Hospitality

Hotel Rooms Allocation & Planning Manager

The General Manager is responsible for the overall operations and financial results of their assigned store including but not limited to operations, internal and external development, business relationships, and profitability. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail recruiting@classiccollision.com or call (470)500-6808.

Classic Collision, Inc.

General Manager

Verify and distribute parts in a timely, accurate and efficient manner, in accordance with center procedures, which allows teammates to complete repairs in a timely manner. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail recruiting@classiccollision.com or call (470)500-6808.

Auto Parts Manager

Work Shift : 1 - Day (United States of America)
Job Category : Non-clinical
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.

Houston Methodist is a diverse, inclusive and growing health care system offering a lifetime of meaningful careers within our many facilities. We're comprised of a nationally recognized academic medical center and four community hospitals with a history of health care innovation. We're currently ranked in U.S News & World Report's America's Best Hospitals list. For the eighth straight year we have been named to FORTUNE's list of "100 Best Companies to Work For" and have been ranked the #1 health care organization in Texas. Make your first day exceptional… at Houston Methodist.

Houston Methodist

Revenue Cycle Specialist - Plastics (Medical Center)

At Houston Methodist, the Senior Legal Contracts Manager position is responsible for coordinating and managing high-profile legal projects of considerable complexity for the Department of Legal Services, with a focus on review, drafting, negotiation, and execution of Clinical Trial Agreement ("CTA," which may also include other types of agreements related to clinical research, including but not limited to, Sponsored Research Agreements and Collaboration Agreements). Establishes and maintains clear and concise communication and status tracking with internal clients, external third parties, co-workers, the attorneys, and Houston Methodist senior leadership regarding CTAs for Senior Legal Contract Manager’s assigned internal research clients.

Senior Legal Contracts Manager

It is our mission to provide our customers with the best possible experience when utilizing our offerings, day by day it is our intention to continue to be a leader and an online provider that our customers can depend upon and trust. Provide extraordinary customer service and customer experience, listening intently to their needs and responding promptly and professionally to customers, equipment requests and inquiries by telephone and other channels.

Insolation Technology

Customer Experience Associate

Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Responsible for working cross-functionally with all groups within the Customer Experience organization, including Customer Experience Innovation and Delivery, Reservations, Service Recovery, and Contact Center Technology, as well as with Finance, Loyalty, Sales and Distribution, among others.

American Airlines Mexico

Sr Manager, Operations Strategic Planning (Fort Worth, TX, US)

Responsible for assisting all callers in all facets of banking, including, but not limited to balance inquiries, review of loan or deposit account histories, inquiries about procedures, inquiries about products and services, verifying we have current contact information (address, phone number, email address), training customers on the use of 24 hr. X-Press banking, online banking, bill pay, transfers of funds, card disputes and limit increases, issuing fee refunds when approved, processing return mail, fraud concerns and phishing/scams, etc.

Point Bank

Customer Care Banker Call Center (Bilingual English/Spanish Required)

You will collaborate closely with cross-functional teams, including engineering, design, operations, and business leaders to deliver high-impact voice experiences that drive self-service adoption and customer satisfaction. You will be responsible for leading the product strategy for our IVR platform, driving the development and execution of conversational AI roadmaps, and ensuring our solutions meet customer needs while driving business outcomes.

We know you know GEICO, but we want you to know that with us, you’ll find a rewarding career no matter which path you take. Our over 37,000 associates have been unexpectedly delighted to find that their jobs have turned into successful, illuminating careers. You know us for insurance. Get to know us for careers, too. Visit us at http://www.geico.jobs for more!

Geico Insurance

Senior Product Manager - IVR & Conversational AI

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2-5 years of multi-channel contact center management experience (Customer Service strongly preferred), with leadership track record and verifiable history of leading successful, high-volume teams in 300+ headcount environments. Coaching skills that can impact both front-line agents and floor leadership • BS/BA degree or equivalent experience (i.e. 5+ years industry experience in lieu of degree).

Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us.

At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.

Chewy

Manager, Customer Service I

To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect. Vertiv solves the most important challenges facing today''s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network.

Vertiv Group Corp.

ERS-Project Manager - Dallas, TX

Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet.

Emerson Electric Co

Senior Partner Development Manager

Discovery Management Group leadsone of the nation’s most purpose-driven and people-centered senior livingorganizations, managing and enhancing senior living communities across theUnited States. At Discovery Senior Living, weare constantly challenging how we are doing things to ensure the lifestyle weare offering our residents is absolutely the greatest value proposition in themarketplace.

The Forum at Memorial Woods

Care Manager

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This role serves as the primary coordinator during high-impact outages, ensuring timely restoration of services through effective incident command, stakeholder communication, escalation management, and cross-functional coordination. We are seeking a dedicated Mid-Level ACC Major Incident Manager who will be responsible for coordinating and managing the lifecycle of Major Incidents affecting critical technology services and business operations.

Industry leading service that puts our memberships' needs first. We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future. Our history continues to drive our purpose. USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members. We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity. In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America. We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.

USAA

Mid-Level ACC Major Incident Manager

Operating within an ITIL-aligned IT Service Management (ITSM) framework, this position partners with cross-functional technical teams to drive incident triage, escalation, resolution, and post-incident improvement. We are seeking a dedicated Senior ACC Major Incident Manager to lead the end-to-end coordination and management of major incidents impacting critical enterprise technology services.

Incident Manager Senior - ACC Major Incident Manager

Whether we're defending against known cyberattacks, detecting and responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Accenture's more than 2,000 security professionals deliver holistic and proactive security solutions in 47 countries, and we'd love to discuss our open Identity and Access Management (I&AM) Security role with you.

Accenture Plc

Senior Agentic Identity Security Manager

Bestow's TPA Operations Team comprises the Customer Experience (CX), Customer Experience Operations (CXO), and New Business & Underwriting Support (CM) teams and is dedicated to providing outstanding customer experiences through our omni-channel platform. We sit at the center of Product, Engineering and our outsourced partners, translating priorities into working systems and turning day-to-day operational reality into insight the business acts on.

Bestow

Senior Operations Strategy & Enablement Manager

This pivotal role is responsible for the day-to-day management and leadership of the clinic, ensuring efficient operations, a positive work environment, and the delivery of the highest quality patient experience. The Practice Manager is responsible for the comprehensive management of their assigned clinic, acting as an Operations Manager to ensure smooth and efficient workflow.

Resource Nurse Jobs in Idaho

Customer Service Team Manager Veritiv Corp

Manager, Sales Development Representatives Sophos

Hotel Rooms Allocation & Planning Manager Pyramid Global Hospitality

General Manager Classic Collision, Inc.

Auto Parts Manager Classic Collision, Inc.

Revenue Cycle Specialist - Plastics (Medical Center) Houston Methodist

Senior Legal Contracts Manager Houston Methodist

Customer Experience Associate Insolation Technology

Sr Manager, Operations Strategic Planning (Fort Worth, TX, US) American Airlines Mexico

Customer Care Banker Call Center (Bilingual English/Spanish Required) Point Bank

Senior Product Manager - IVR & Conversational AI Geico Insurance

Manager, Customer Service I Chewy

ERS-Project Manager - Dallas, TX Vertiv Group Corp.

Senior Partner Development Manager Emerson Electric Co

Care Manager The Forum at Memorial Woods

Mid-Level ACC Major Incident Manager USAA

Incident Manager Senior - ACC Major Incident Manager USAA

Senior Agentic Identity Security Manager Accenture Plc

Senior Operations Strategy & Enablement Manager Bestow

Practice Manager - San Antonio Beckley Clinical

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