li>Financial aid trends, issues, strategies, regulations and compliance in the state, regionally, nationally, and internationally; Methods and techniques of federal needs analysis and student financial aid award packaging; Database management, student information systems, statistical data interpretation, and the application of information technology to financial aid services to contribute to student enrollment, success, retention, and completion; Collaborative problem solving and conflict resolution techniques; Accounting and budgeting methods, audit procedures, statistics, and data interpretation; Management concepts and practices, including change management, organizational and motivational techniques; Personnel management practices and techniques of supervision and staff evaluation; Employment processes, collective bargaining processes, data collection, and report writing; Laws, regulations, and legislation relevant to assigned program areas; Safety practices; Ability to:
- Envision, develop and maintain short and long term strategic plans;
- Coordinate and direct financial aid services for historically underrepresented and underserved student populations;
- Recommend and implement goals, objectives, policies and procedures for providing financial aid services.
- Adhere to critical deadlines while working with frequent interruptions;
- Establish and maintain effective working relationships;
- Commitment to equity and student success;
- To interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills;
- Perform consistently under the pressure of deadlines and other administrative demands;
- Plan and manage in an environment of shared governance;
- Demonstrate integrity and consistency;
- Communicate effectively verbally and in writing;
- Effectively coordinate group work efforts;
- Effectively utilize social/interpersonal skills;
- Utilize listening and negotiating skills;
- Interact effectively with District faculty and staff, and the community;
- Set priorities and establish goals and objectives;
- Organize work and manage time effectively;
- Conduct effective meetings.