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Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large group of employees, clients, and/or management.

YEAR

ES Systems Sr. Engineer - Remote Job ID 233749 Posted 13-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Engineering/Maintenance, Project Management Location(s) Remote - US - Remote - US - United States of America ES Systems Sr. Engineer The purpose of this position is to provide customers with support based on the customer’s technical problems related to their building systems as well as provide on-site and remote technical support to installers, and subcontractors. This position is also responsible for creating control databases and setup control systems based on project specification and/or sales proposal. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs. USE: Energy and Sustainability ONLY ESSENTIAL DUTIES AND RESPONSIBILITIES: Creates programming logic using flow diagrams, sequences of operation, panel layouts, termination details and project specifications or sales proposal. Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols. Performs job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Develops system graphic displays, according to project specifications or sales proposal. Provides on-site and remote technical support to installers and customers. Part of an on-call rotation for after hour’s response tocustomer’s. Performs system analysis and diagnostics. Isolate and troubleshoot problems, take corrective action if possible. Answers customer’s calls by telephone and/or email to determine the nature of the problem and responds to each situation by assessing customer’s needs and provide clear and accurate responses to the customer. Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer and with the best interest of the customer and ESI in mind. Documents problem resolution and report findings back to Account Executive/Project Manager for customer follow-up. If required, re-create customer problem in-house for the purpose of testing solutions. Responsible for keeping the customer and management advised of any outstanding and reoccurring problems with products, services or customers. Advises the Sales/Solutions team of new opportunities to sell additional products or services. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project. Provides mentoring and training to Systems Engineer’s. QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE: Associate Degree in HVAC, Electrical or Mechanical or completes apprenticeship. Five years of related industry experience.Bachelor’sdegree preferred. Previous field bus and network experience preferred. CERTIFICATES and/or LICENSES: A valid driver’s license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted) COMMUNICATION SKILLS: Ability to comprehend, analyze, and interpret various types of business documents as a basis for development and delivery of training materials. Ability to create and present training reports, manuals, instructions, and presentations in a pre-designed style and format. Ability to effectively respond to sensitive issues and complex training inquiries or complaints from clients, co-workers, supervisor, and/or management. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large group of employees, clients, and/or management. Able to prepare accurate paperwork. Regularly communicates customer suggested improvements to the various communications and interactions with the company FINANCIAL KNOWLEDGE: Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. REASONING ABILITY: Abilityto comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and/or ABILITIES: Experience with control and HVAC systems and their terminology. Must possess a thorough knowledge of the use, setup and operation of Windows-based computers and desktop applications such as MS-Word and MS-Excel. Must be flexible with schedule, including working some nights and holidays when requested. Must be willing to travelup to 50%including some overnights. SCOPE OF RESPONSIBILITY: Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $85,000 annually and the maximum salary for the position is $87,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates may also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. The application window is anticipated to close on August 16, 2025 and may be extended as needed. To express interest in similar roles, visit CBRE.com/careers. Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 400 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting. As an employee at CBRE, you have the freedom to make your own path. Your career is in your own hands; there’s no need to wait to be shown the way. "It’s about how well you perform, not just how long you’ve worked here and you're encouraged to take intelligent risks and explore new ideas and innovations. Our scale gives you mobility and a broader choice of opportunities. You'll always have a team behind you.

CBRE

ES Systems Sr. Engineer - Remote

FEED

In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.Key ResponsibilitiesSupport clients remotely via email, phone, and messaging platformsRespond to travel-related inquiries in a timely, professional mannerAssist with itinerary changes, cancellations, updates, and special requestsProvide clear information on destinations, travel requirements, and agency processesMonitor upcoming trips and proactively communicate with clients as neededResolve issues efficiently while maintaining a high level of customer satisfactionIdeal CandidateStrong written and verbal communication skillsCustomer service experience (travel, hospitality, or support roles preferred)Highly organized, dependable, and detail-orientedComfortable working independently in a fully remote roleAble to learn new systems, booking platforms, and digital tools quicklyPassionate about travel and delivering excellent client supportWhat We OfferFully remote positionFlexible scheduling optionsComprehensive training and ongoing supportGrowth opportunities within a travel-focused companyAccess to travel-related perks and industry discountsSupportive and collaborative remote team environment

Cross Borders with Alex

Remote Client Support Representative - Travel

Manatal

We are seeking an experienced Computer Vision Subject Matter Expert (SME) to lead the design and implementation of advanced vision solutions that enhance automation, safety, and operational efficiency across retail, warehouses, distribution centers, fulfillment centers, and manufacturing plants. This role demands deep technical expertise in vision systems, edge computing, and cloud integration, combined with leadership and communication skills to drive enterprise-scale deployments.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future* About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com. About Cognizant’s IoT Practice: Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all. Role Summary We are seeking an experienced Computer Vision Subject Matter Expert (SME) to lead the design and implementation of advanced vision solutions that enhance automation, safety, and operational efficiency across retail, warehouses, distribution centers, fulfillment centers, and manufacturing plants. This role demands deep technical expertise in vision systems, edge computing, and cloud integration, combined with leadership and communication skills to drive enterprise-scale deployments. Key Responsibilities + Solution Architecture: Define and implement scalable vision architectures for multi-site environments, ensuring reliability and performance. + Computer Vision Development: Build and optimize algorithms for object detection, tracking, anomaly detection, and quality assurance using frameworks like OpenCV, TensorFlow, and PyTorch. + Edge & Cloud Integration: Deploy vision models on resource-constrained devices and integrate with AWS, Azure, or GCP for centralized analytics and reporting. + Performance Optimization: Ensure low-latency inference, efficient resource utilization, and robust failover mechanisms for production systems. + Governance & Standards: Establish best practices for security, compliance, and data management in vision deployments. + Cross-Functional Collaboration: Work closely with operations, engineering, and business teams to align vision solutions with organizational goals. Required Technical Skills + Computer Vision: Object detection, segmentation, tracking; OpenCV, TensorFlow, PyTorch. + Edge AI: NVIDIA Jetson, Intel Movidius; model optimization (TensorRT, quantization). + Cloud Platforms: AWS, Azure, or GCP for data processing and analytics. + Programming: Python, C++, containerization (Docker/Kubernetes). + Security & Compliance: Secure deployments, certificate management, and data privacy standards. Soft Skills + Communication: Ability to convey complex technical concepts to diverse stakeholders. + Ownership & Accountability: Drive end-to-end delivery of vision solutions. + Collaboration: Partner effectively with cross-functional teams. + Problem-Solving: Analytical mindset for troubleshooting and optimization. + Leadership: Mentor teams and influence technology decisions. Nice-to-Have + Experience with industrial automation and quality control systems. + Familiarity with large-scale deployments in retail or manufacturing environments. + Knowledge of regulatory compliance for video and image data. Qualifications + Bachelor’s/Master’s in Computer Science, Electrical Engineering, or related field. + 10+ years in Computer Vision with 3+ years in enterprise-scale deployments. + Proven track record in designing and delivering production-grade vision systems. KPIs & Success Metrics + Improved operational efficiency and automation across sites. + High system uptime and performance consistency. + Compliance with security and privacy standards. Travel Requirement: This is a remote role with 30–40% travel to client sites and operational facilities. Compensation: - $140,000 to $180,000 +/- and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 1/12/2026 Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan #LI-CT1 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant

Subject Matter Expert – Computer Vision -Remote

Inframark

The role emphasizes data-driven operations, secure connectivity, system integration, and telemetry, requiring strong collaboration, clear communication, and stakeholder influence to deliver measurable business outcomes such as: + Energy savings. Compensation: - $140,000 to $180,000 +/- and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future* About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com. About Cognizant’s IoT Practice: Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all. Role Summary This role owns the end-to-end lifecycle of connected devices across multi-site retail, consumer goods, and food manufacturing environments. Responsibilities span hardware selection, energy metering, systems integration, commissioning, performance tuning, security hardening, and ongoing reliability operations. You will serve as the technical authority for: + POS and store devices + HVAC and refrigeration racks/case controllers + Networking (including SD-WAN) + Energy sub-metering and power quality + Production floor systems in packaging and dairy/bakery/ice cream plants The role emphasizes data-driven operations, secure connectivity, system integration, and telemetry, requiring strong collaboration, clear communication, and stakeholder influence to deliver measurable business outcomes such as: + Energy savings + Equipment uptime + Food safety compliance + Reduced maintenance costs Key Responsibilities + Architecture & Design: Define site-level reference architectures, standardize device selections, and communicate complex technical concepts clearly to non-technical stakeholders. + Implementation & Commissioning: Lead commissioning plans and supervise rollouts with adaptability and proactive problem-solving. + Operations & Reliability: Drive root cause analysis and corrective actions to maintain high system reliability and customer satisfaction. + Security & Compliance: Enforce security controls and compliance standards with integrity and risk awareness. + Stakeholder Engagement: Collaborate with Store Ops, Facilities, and Manufacturing Engineering to align technical roadmaps with business priorities. + Documentation & Training: Create clear documentation and deliver training tailored to end-user needs. Essential Skills (Technical + Behavioral) + Devices & Hardware: Expertise in energy meters, HVAC controllers, refrigeration systems, and industrial sensors. + Systems Integration: Proven experience integrating diverse control systems and devices. + Connectivity & Data Handling: Strong knowledge of device communication protocols and reliable data flow. + Networking & Security: Network design and security best practices. + Energy & Controls: Analytical skills for demand management and optimization. + Food Manufacturing Expertise: Cold chain monitoring and compliance under regulatory standards. Qualifications + Bachelor’s/Master’s in Electrical Engineering, Mechanical Engineering, Industrial Automation, Instrumentation, or related discipline. + 10+ years in multi-site retail or food manufacturing environments delivering connected device and system integrations. + 3+ years leading commissioning and operations for HVAC, refrigeration, energy metering, and control systems. + Proven leadership in architecture ownership and reliability improvement for production environments. + Expertise in hardware selection and vendor partnerships. + Working knowledge of cloud platforms. + Ability to interpret electrical schematics, control diagrams, and energy data. + Excellent communication skills combined with strong technical expertise. + Remote role with 30–40% travel required. Compensation: - $140,000 to $180,000 +/- and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 1/12/2026 Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan #LI-CT1 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Subject Matter Expert (SME) – Connected Devices (Hardware & Software) - Remote

Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due). + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans.

Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful support to members and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members to achieve their health goals, reduce costs and optimize quality care. Essential Job Functions: + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans + Provider search (PCP, specialty, and facility), focused on healthcare cost and quality, and present premier provider options, including but not limited to medical, dental, and vision plans + Support for spending accounts, pharmacy, and disability. + Assistance with incentives and rewards + Aid with ordering durable medical equipment (DME) + Community resource search + Member preferences management + Coordinate issue resolution with providers, payers or 3rd parties for: + Claims adjustments + Grievances and appeals submissions + Utilization management intake or status + Complex pharmacy inquiries + Complex spending account inquiries + Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due) + Proactive benefits education for procedures + Preparing members for scheduled procedures/admissions + Referring members to available 3rd parties for care management and second opinion. + Referring members to Clinical Advocates (Nurse) for conditions that require clinical care and case management assistance + Primary duties include but are not limited to: + Understands and communicates the benefit design packages to members as defined by employer. + Interacts with members verbally and in written form to ensure appropriate engagement is achieved. + Is fully versed in and can explain plan benefit design, handles benefit and enrollment issues. + Drive member's engagement into appropriate programs and offerings. + Be an educator on health care related inquiries. Specific Skills/ Attributes: + Excellent multi-channel communication and problem-solving skills + Ability to communicate effectively in both voice and chat channels, including critical thinking skills, effective typing, grammar, and spelling skills. Qualifications: + High school / GED diploma + 2-yr associates degree in healthcare/health sciences OR equivalent experience in healthcare, preferably helping members navigate benefits and claims, OR held one or more of the following positions: + Health Guide/Advocate/Navigator + Medical Assistant + Pharmacy Technician + Phlebotomy Technician + Electrocardiograph (EKG) Technician + Patient Care Technician (PCT) + Physical Therapy Assistant + Nursing Assistant + Medical Secretary/Clinic Manager + Radiology Technician + Home Health Aide + Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare

Family Health Advocate - Remote

Sharecare, Inc.

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. · Set up and support Windows and macOS laptops, enroll and manage Macs with Kandji and Apple Business Manager, partner with the depot on swaps and new hire kits.

Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: We are seeking a System Administrator for a full time remote role. The System Administration Support team provides technical support to employees and keeps our core corporate services running. You will handle employee tickets, identity and access, endpoint management, and server and application support. You should be comfortable meeting and exceeding SLAs and communicating clearly with users. This role includes a fair rotating on-call schedule for priority incidents. Essential Job Functions: · Work the helpdesk queue during your shift, keep users updated, and hit response and resolution targets · Administer Azure AD and on prem AD, Group Policy, DNS and DHCP, and Microsoft 365 including Exchange, Teams, and SharePoint · Set up and support Windows and macOS laptops, enroll and manage Macs with Kandji and Apple Business Manager, partner with the depot on swaps and new hire kits · Fix sign in and access issues for common SaaS tools like Jira and Confluence, GitHub, Netsuite, Box, VPN, and simple IIS or SQL items · Handle secure credentials and LastPass Enterprise requests, follow HIPAA and SOC 2 practices, help gather audit evidence when needed · Write and update runbooks and knowledge base articles, reduce repeat issues with simple automation using PowerShell or Bash · Join incident calls when needed, take part in the on call rotation, and help with post incident clean up Specific Skills/ Attributes: · Strong customer focus with clear verbal and written communication · Organized, able to juggle tasks in a fast environment with minimal supervision · Team player who works well with colleagues at all levels, including executives · High ownership from start to finish, reliable follow through, and bias to action · Creative problem solver who uses data, documentation, and simple automation to prevent repeat issues · Respect for security and privacy, including handling PHI in line with policy and HIPAA Qualifications: · High school diploma required. Degree preferred or equivalent experience and certifications · 5+ years of IT or system administration experience, including 3+ years in a customer facing support role · Hands on with Windows 10 and 11, macOS, iOS and Android, and modern browsers (Edge, Chrome, Safari, Firefox) · Administration experience with Azure AD and Active Directory, Group Policy, DNS, DHCP, Microsoft 365/Outlook · Working knowledge of Windows Server 2016 or newer, IIS, SQL Server, and basic networking and VPN · Experience with ticketing systems and asset management · Preferred- PowerShell or Bash for automation, Intune or Jamf or Kandji, Apple Business Manager, backup tools such as Veeam or Backup Exec, monitoring such as PRTG, SSO standards such as SAML or OIDC Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Systems Administrator- Remote

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

Pearl Interactive Network is sourcing Seasonal Remote Customer Service Representatives. The Customer Service Representative is responsible for providing exceptional support to members and potential members during the open enrollment period. This role ensures callers receive accurate information about dental insurance plans, coverage options, eligibility, and enrollment procedures. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements. Operating Hours: 5 am - 9 pm PST, Monday - Friday Training Schedule: 7 am - 3:45 pm PST Monday - Friday - No time off will be permitted during the first 8 weeks. Technical, Equipment, and Work-from-Home Requirements: 1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. Test your network at speed.cloudflare.com to verify before you apply. 2. Ethernet cable access. Wi-Fi-only connectivity is prohibited. 3. Private and secure workspace within your home. Away from noise and distractions. 4. Computer equipment, monitor, and headset are provided. Essential Duties and Responsibilities: + Utilize standard technology such as telephones, email, and web browsers to assist callers effectively. + Assist callers with completing online applications and submitting them electronically to the plan provider for processing. + Navigate pre-scripted responses, read them verbatim to provide basic and claims-specific information, and ensure callers receive accurate details. + Perform other related duties as assigned. Education and/or Work Experience Requirements: + H.S. Diploma + 6 months of customer service experience + Enrollment experience preferred + Dental experience a plus Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. _The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary._ Background Check Required _Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

Remote Jobs in Harrisburg, PA

CBRE

Cross Borders with Alex

Cognizant

Cognizant

Sharecare

Sharecare

Pearl Interactive Network