div>The Associate Health Solutions Specialist III helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products.
Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs.
While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a real compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write OFAC/sanctions alert disposition cases with structured false-positive reasoning documentation, and escalation scenarios where a transaction must be blocked and reported; Build quarterly compliance testing scenarios: sample selection methodology, test design, findings documentation, and examiner-ready conclusion memos; Create Regulation E dispute eligibility cases applying the exact timing windows — 2-day, 60-day, and investigation windows — to specific dispute fact patterns, including liability tier and provisional credit obligations; Draft examiner request response scenarios testing completeness, format precision, and cover memo quality; Develop policy gap identification cases where the bank's internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Design material-change impact analysis cases: identifying which internal policies, customer disclosures, training modules, and systems are affected by a regulatory update; Author audit finding remediation tracking scenarios with pattern recognition across a findings register (recurring findings, slipping dates, department-level patterns); Document all test cases with verified regulatory citations to the specific CFR subsection — never approximated, never fabricated. Ideally, contributors will have: Degree in Finance, Law, Business, Economics, or related field — or equivalent professional experience; no specific degree is required if credentials (CRCM, CAMS) or examiner background are present; 3+ years of hands-on U.S. consumer banking compliance experience at a bank, consulting firm, or regulatory agency; Citation discipline as a non-negotiable habit — able to identify the exact CFR subsection that applies and flag uncertainty rather than approximate; Working knowledge of U.S. consumer protection regulations: Regulation Z (Truth in Lending / TILA), Regulation E (Electronic Fund Transfer Act), Regulation B (ECOA), UDAAP, and related rules; Familiarity with OFAC sanctions screening disposition logic — structured false-positive reasoning, escalation criteria, documentation requirements; Experience with examination management: responding to examiner requests, tracking remediation of findings, or conducting compliance testing with attestation memos; Ability to read an internal policy against its underlying regulation and identify silences, contradictions, and outdated provisions; CRCM (Certified Regulatory Compliance Manager) or CAMS (Certified Anti-Money Laundering Specialist) credential is a strong positive signal; former OCC, Fed, FDIC, or CFPB examiner status is equally strong; JD with banking-regulatory practice is a strong signal for citation-heavy tasks; Strong written English (C1+).