NewProperty Claims Adjuster Specialist - Desk USAAProperty Claims Adjuster Specialist - DeskPhoenix, AZRemote$69,920–$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
NewPart Time Outpatient Registration Specialist UnitedHealth GroupPart Time Outpatient Registration SpecialistChandler, AZ$16–$29 / hourWe are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Settlement Disbursement Specialist Elmm Law GroupSettlement Disbursement SpecialistPhoenix, AZ$60,000–$80,000 / yearYou will work closely with attorneys, case managers, lien negotiators, and medical providers to ensure every settlement is handled accurately, timely, and with the high level of care clients expect at one of the most important moments in their case. We are looking for an experienced Settlement Disbursement Specialist to own the final stage of every resolved personal injury case from settlement agreement through funding, lien resolution, trust account coordination, disbursement, and file closure.
Referral Specialist EyeCare Partners LLCReferral SpecialistSun City West, AZAssist patients in scheduling appointments based on individual needs and Physician's schedules while partnering with other departments and external Physician's offices to ensure smooth patient flow, including the checking of patient eligibility. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
Referral Specialist Arizona Eye Institute & Cosmetic Laser CenterReferral SpecialistSun City West, AZAssist patients in scheduling appointments based on individual needs and Physician's schedules while partnering with other departments and external Physician's offices to ensure smooth patient flow, including the checking of patient eligibility. The Referral Specialist will serve as the primary referral personnel to provide a positive first contact experience to patients while projecting a professional telephone image through phone interaction.
Referral Specialist American Vision PartnersReferral SpecialistTEMPE, ArizonaFull timeOur practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. Company Intro: At American Vision Partners (AVP) , we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible.
NewReferral Specialist Banner HealthReferral SpecialistPhoenix, AZWe do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. Provides all pertinent clinical information needed for the payor authorization, the facility or specialist prior to the services being rendered by verifying coverage, obtaining authorization and communicating with receiving facilities.
Referral Specialist Eye Care Partners Career OpportunitiesReferral SpecialistSun City West, AZAssist patients in scheduling appointments based on individual needs and Physician's schedules while partnering with other departments and external Physician's offices to ensure smooth patient flow, including the checking of patient eligibility. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
IBH Referral and Support Specialist MA Valleywise HealthIBH Referral and Support Specialist MAMesa, AZ$18.97–$27.98 / hourHourly Pay Rate: $18.97 - $27.98 Qualifications Education or equivalency: Requires graduation from an accredited program for Medical Assistants or Valleywise Health approved course AND: A bachelors degree in a field related to Behavioral Health,orany other bachelors degree, and one (1) year of full-time experience working in an environment that prepares the candidate for the responsibilities of this role,or Any associate degree and two (2) years of full-time experience working in an environment that prepares the candidate for the responsibilities of this role,or Eighteen (18) credit hours of post-high school education in a field related to behavioral health and two (2) years of full-time experience working in an environment that prepares the candidate for the responsibilities of this role,or A high school diploma or GED and four (4) years of full-time experience working in an environment that prepares the candidate for the responsibilities of this role,or Must meet one of the following combinations of Education and Experience: Requires graduation from an accredited program for Medical Assistants or Valleywise Health-approved course. Under the direction of the IBH Manager, the IBH Referral and Support Specialist works with the IBH psychiatrist and IBH Clinicians providing behavioral health support to patients and their families currently receiving primary care services with the patient-centered medical home model.
NewOperational Review Specialist V (Job 2966) Arizona Judicial BranchOperational Review Specialist V (Job 2966)Phoenix, AZOther duties include preparing detailed written reports highlighting operational review findings, areas of compliance, deficiencies and recommended corrective action to be taken; and presenting findings and follow-up with the probation departments to ensure corrective action plans are completed in the proposed time frame. Primary emphasis is on auditing and monitoring the compliance, verifying caseload population reports, determining compliance with statutes, administrative orders, funding agreements and program plans, and assisting with verifying accounting/budgeting/financial management systems, policies and procedures.
Referral Coordinator-Central Mountain Park Health CenterReferral Coordinator-CentralPhoenix, AZThe Referral Coordinator is responsible for obtaining prior authorizations, processing referrals and scheduling appointments with specialists for patients per provider requests. Essential Functions: Processes and coordinates referrals from providers and ensure insurance is verified prior to processing the referral.
Veterinary Internal Medicine Specialist (Board Certified / Diplomate / Residency Trained) Global Talent PartnersVeterinary Internal Medicine Specialist (Board Certified / Diplomate / Residency Trained)Scottsdale, AZ$225,000–$275,000 / yearWith ongoing investment in cutting-edge technology and the recent addition of on-site radiology expertise, the hospital continues to strengthen its ability to manage complex cases while supporting both clinicians and referring veterinarians. Candidates must be board certified or have completed, or be nearing completion of, a residency in veterinary internal medicine accredited by the American College of Veterinary Internal Medicine (ACVIM) or the European College of Veterinary Internal Medicine (ECVIM).
Contract Specialist (100% Telework) Cameo Consulting Group, LLCContract Specialist (100% Telework)Phoenix, AZRemote$45,000–$100,000 / yearPrepare pre-solicitation documentation to include the solicitation, solicit, prepare pre-award documentation to include contract award/task order, advise, close out, and assist with awards for the procurement of supplies and services while complying with FAR/VAAR & VHA guidance. Coursework must have included at least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.
Operations Specialist (Level III) ICONMA, LLCOperations Specialist (Level III)Phoenix, AZ$21.02 / hourResponsible for ensuring accurate and timely processing of complex loan administration transactions in accordance with established policies, processes and procedures. Responsible for accurate set-up and maintenance of billing schedules, pricing options, and all other client record and indicative data.
Orientation and Mobility Specialist 2026-2027 SY Epic Special Education StaffingOrientation and Mobility Specialist 2026-2027 SYGlendale, AZ$35–$40.25 / hourFull timeRefer them and earn a $1,000 bonus for each referral who reaches their contract milestone, plus we’ll make a $250 donation to a special education–focused organization on your behalf. Epic Special Education Staffing is partnering with an exceptional school district who is looking for a contract Orientation & Mobility Specialist for the 2026 - 2027 school year.
Rehabilitation Specialist Jewish Family & Children's ServiceRehabilitation SpecialistPhoenix, Arizona$21–$23Rehabilitation Specialist: The Rehabilitation Specialist is responsible for providing rehabilitation services to members receiving Adult SMI services, including a focus on gaining competitive employment, engaging in psychosocial rehabilitation activities, and/or achieving educational goals. About Jewish Family & Children's Service: Jewish Family and Children’s Service (JFCS) is an organization with a long-term presence of providing behavioral health and integrated health services to children, families, adults, and seniors in the Valley.
Veterinary Critical Care Specialist (Board Certified / Diplomate / Residency Trained) Global Talent PartnersVeterinary Critical Care Specialist (Board Certified / Diplomate / Residency Trained)Scottsdale, AZ$225,000–$275,000We are seeking a dedicated Veterinary Critical Care Specialist with excellent communication skills, a passion for superior patient care, and a commitment to fostering a strong team. The facility is modern, beautifully designed, and equipped with advanced technology such as CT, MRI, digital radiography, fluoroscopy, rigid and flexible endoscopy, stenting, and ultrasound.
Talent Acquisition Specialist Parker Hannifin CorpTalent Acquisition SpecialistGLENDALE, AZOur competitive package includes: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Responsibilities: Drive progressive integrated talent acquisition solutions using multiple sourcing methods including direct sourcing, social and industry networking, employee referrals, internet sourcing, pre-employment assessments and other avenues identified.
NewResident Services Specialist - PT Catholic Charities CommResident Services Specialist - PTGlendale, AZCoordinate collaborative efforts with community groups (i.e. Art Heals, churches, civic groups, schools), community agencies, institutions of higher education, and volunteers to provide onsite social and support activities and services; i.e., congregate meals, after school programs, day care or computer education. Working directly with residents, volunteers, staff, donors, and community partners, the Resident Services Specialist helps advance the mission of Catholic Charities by supporting individuals and families in achieving long‑term stability and improved life outcomes.
Pharmacy Benefits Verification Specialist Onco360Pharmacy Benefits Verification SpecialistScottsdale, ArizonaSkills/Knowledge: Required: Pharmacy insurance and benefit verification, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim rejection resolution, coordination of benefits, NDC medication billing, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills. Pharmacy Benefit Verification Summary The Benefit Verification Specialist will investigate, review, and load accurate patient insurances, including medical and pharmacy coverage, assign coordination of benefits, run test claims to obtain a valid insurance response on patient medications, investigate/identify authorization requirements needed to obtain medication coverage, and enroll eligible patients in copay card assistance programs.
Certified Debt Specialist The J.G. Wentworth CompanyCertified Debt SpecialistPhoenix, ArizonaRemoteFull timeWentworth was founded in 1991 and has built a nationally recognized financial services brand based, in part, due to our 877 Cash Now television commercials, which have become a part of American pop culture. Work and collaborate with members of cross-department team to manage active, in-process business and provide exceptional, responsive customer service.
Patient Engagement Specialist - Part Time Valle del SolPatient Engagement Specialist - Part TimePhoenix, ArizonaThe Patient Engagement Specialist answers inbound calls and assists patients, referral sources, and community partners with scheduling appointments, obtaining information about services, and addressing questions or concerns. This position may operate in clinical, office, or community settings including clinics, administrative offices, outreach locations, client homes, partner agencies, and community sites.
Student Recruitment Specialist, Phoenix, AZ Career Success SchoolsStudent Recruitment Specialist, Phoenix, AZPhoenix, AZFull timeCareer Success Schools (CSS), an alternative charter high school district serving students through flexible, student-centered educational models, is seeking a dynamic and relationship-driven Student Recruitment & Enrollment Specialist to lead outreach, recruitment, enrollment support, and student engagement efforts. This position plays a critical role in growing and sustaining student enrollment by building strong partnerships with schools, community organizations, probation departments, workforce agencies, social service providers, and families throughout the Phoenix metropolitan area.
Travel RRT Vascular Specialist Talented Medical SolutionsTravel RRT Vascular SpecialistMesa, AZ$2,200–$2,259By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. Current licensure and board certification in respiratory or vascular-related field as applicable.
Patient Engagement Specialist - Part Time Valle del Sol IncPatient Engagement Specialist - Part TimePhoenix, AZThe Patient Engagement Specialist answers inbound calls and assists patients, referral sources, and community partners with scheduling appointments, obtaining information about services, and addressing questions or concerns. This position may operate in clinical, office, or community settings including clinics, administrative offices, outreach locations, client homes, partner agencies, and community sites.
Insurance Verification Specialist Addison GroupInsurance Verification SpecialistPhoenix, Arizona$19–$21 / hourThis role requires strong attention to detail, the ability to handle high-volume workflows, and clear communication with patients regarding benefits and financial responsibility. The Insurance Verification Specialist is responsible for verifying patient insurance coverage and eligibility, primarily for high-cost retina injections.
Acquisition Specialist - State Farm Agent Team Member Anthony Santiago - State Farm AgentAcquisition Specialist - State Farm Agent Team MemberScottsdale, AZAnthony Santiago State Farm is seeking a sales-driven Acquisitions Specialist who thrives in a goal-oriented environment and can also support light service needs when required. If you are motivated, goal-oriented, and ready to grow your income while contributing to a strong team, apply today to join Anthony Santiago State Farm.
Clinical Specialist, Cardiopulmonary - North America LivaNova PlcClinical Specialist, Cardiopulmonary - North AmericaPhoenix, AZRemote$145,000–$160,000 / yearCollaborates weekly with key internal stakeholders for installations and evaluations, including the Clinical Specialist team, Field/Technical Service & Account Executives - working seamlessly in order to increase all team's efficiency and time with the customer. These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed.
Fitness Specialist - Scottsdale, AZ FOX Management Rehabilitation Services LLCFitness Specialist - Scottsdale, AZScottsdale, AZBachelor's degree in Exercise Science, Kinesiology, or Exercise Physiology; OR Certified Personal Trainer through a nationally accredited organization (ACSM, NSCA, NASM, ACE, ISSA preferred); OR prior fitness training experience with willingness to obtain CPT certification. You will serve as the primary wellness professional embedded within a Senior Living Community, delivering evidence-based fitness programming to older adults through group classes, one-on-one personal training, and partner training sessions.
Relationship Banker Business Specialist The PNC Financial Services Group IncRelationship Banker Business SpecialistScottsdale, AZProactive lead management and referral generation--Leverages experience and acquired knowledge of bank products and services and positions appropriately to grow share of wallet and attract new consumer and business households. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
IT Support Specialist - Bilingual Julie HaganIT Support Specialist - BilingualGilbert, Arizona$28–$32 / hourThis role is ideal for someone who enjoys solving technical problems, working directly with end users, and making a visible impact on daily operations. We are looking for a motivated and customer-focused IT Support Specialist to join a growing team supporting a distributed workforce.
Regulatory & Clinical Specialist LivaNova PlcRegulatory & Clinical SpecialistPhoenix, AZRemote$85,000–$95,000 / yearManage the overall development and approval process for assigned documents (CEP, CER, etc.) within timelines, including documentation generation, initiation of the review process, discussions on proposed revisions, and document completion in collaboration with other team members. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for "See Open Jobs" on https://www.livanova.com/en-us/careers , and check that all recruitment emails come from an @livanova.com email address.
Delivery Specialist Supervisor Tessenderlo Group NVDelivery Specialist SupervisorPhoenix, AZIf you want the work you do to make a positive impact on the world in which we live, working alongside innovative, quality-focused people of vision, then Tessenderlo Kerley is the right place for you. Coordinate daily communication with plants, terminals, inventory control, and customer service to ensure accurate and timely delivery execution.
AML Sanctions Specialist Senior The PNC Financial Services Group IncAML Sanctions Specialist SeniorAZ$63,750–$127,500 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
IT Support Specialist Julie HaganIT Support SpecialistGilbert, Arizona$26–$33 / hourThis role is ideal for someone who enjoys solving technical problems, working directly with end users, and making a visible impact on daily operations. We are looking for a motivated and customer-focused IT Support Specialist to join a growing team supporting a distributed workforce.
NewSports & Fitness Specialist/Athletic Trainer Central Arizona CollegeSports & Fitness Specialist/Athletic TrainerAZ$51,930.54–$55,046.37 / yearEnsures compliance with the College's Athletics Drug Testing Program; makes sure that all paperwork is completed; monitors sample collections; verifies validity of test; submits samples to diagnostic lab for testing; receives test results and forwards to Athletics Director; and maintains records and files. Oversees the prevention, rehabilitation and treatment of athletic trauma; evaluates patient injuries and delivers immediate medical care and first aid; maintains medical records and supplies; monitors team practices and competitions; and coordinates educational effort of the students in the athletics training program.
School Certifying Specialist Arizona State UniversitySchool Certifying SpecialistTempe, AZ$45,000–$46,665 / yearWe help ensure you receive your Department of Veterans Affairs (VA) educational benefits, help with your deployment and return to school and provide information and referrals for: academic and student support services, housing, health and counseling services, career serves, disability resource and tutoring resources. Department Statement: Pat Tillman Veterans Center is one of several departments comprising the Academic Enterprise Enrollment (AEE) which utilizes a variety of strategies to enroll and support a varied student populations representative of Arizona State Universities' vision.
Customer Onboarding Specialist evolvedMDCustomer Onboarding SpecialistScottsdale, AZ$75,000–$90,000 / yearThis individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolvedMD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (CoCM). This role is primarily implementation-focused, with approximately 65–70% of time dedicated to implementation ownership and workflow execution and 30–35% focused on structured training and readiness activities for both customers and internal clinical teams.
NewPeer Support Specialist ChangePoint Integrated Health CentersPeer Support SpecialistPhoenix, AZMust be willing to share life experiences ofrecovery with others in order to provide support, encouragement and hope.(recovery is defined as: a process of change through which individualsimprove their health and wellness, live a self-directed life, andstrive to reach their full potential).?Ability to apply the concepts of Recovery frommental illness and/or substance use disorder with members (andfamilies) classified as suffering from? School Diploma/GED?Must have Peer Support Certification recognizedby AHCSSS?Interest in working with the Seriously MentallyIll members and families.?Current Arizona Driver's License.?Comply with a Drug Free workplace.?Must have extensive knowledge about Behavioral HealthSystem.?Must be able to identify as a person in recoveryor as a close support person of someone in recovery frommental health and/or substance?
NewPatient Access & Engagement Specialist Valle del SolPatient Access & Engagement SpecialistPhoenix, AZValle del Sol, Inc. is seeking a Patient Engagement Specialist to assist patients with appointment scheduling and inquiries regarding services. Key responsibilities include managing incoming calls, coordinating referrals, and maintaining accurate documentation within electronic health record systems.
NewCopy of Quality Improvement Specialist Valle del SolCopy of Quality Improvement SpecialistPhoenix, ArizonaWorking under the Director of Quality & Clinical Services, this role collaborates across departments to improve patient care, strengthen operational workflows, ensure staff competency, and maintain accreditation readiness. This position may operate in clinical, office, or community settings including clinics, administrative offices, outreach locations, client homes, partner agencies, and community sites.
Assistive Technology Specialist, Senior Northern Arizona UniversityAssistive Technology Specialist, SeniorPhoenix, ArizonaATEI’s AT services include provision of comprehensive assistive technology evaluations, client AT device training, product installation services, technical assistance, client-specific AT and bulk product purchases, product distribution to clients and the management of an employment-related, dedicated assistive technology inventory for device demonstrations and short-term product loans for RSA clients, staff, and community-based AT specialists. Master’s or doctoral degree in occupational therapy (OT), speech-language pathology (SLP), physical therapy (PT), special or general education, rehabilitation engineering, rehabilitation counseling, assistive/rehabilitation technology, disabilities studies/services, social work or similar.
Workflow Specialist - RN Required Emblem Home Health and HospiceWorkflow Specialist - RN RequiredPhoenix, ArizonaRemoteThe Workflow Specialist partners closely with clinical leadership, field staff, physicians, referral sources, and support teams to support timely patient admissions, high-quality care delivery, and positive patient outcomes. Review and suggest edits on all home health OASIS data, home health care plan required compliance items, and analyze quality outcome data for assessment and improvement of agency performance in star rating and value based purchasing methodology.
Pharmacy Prior Authorization Specialist Onco360Pharmacy Prior Authorization SpecialistScottsdale, ArizonaWhat You’ll Do The Pharmacy Prior Authorization Specialist will ensure patients receive the medication that requires pre-authorizations from insurance carriers by receiving prescriptions, addressing and rectifying rejected claims and conducting necessary third party authorization requests. Knowledge of pharmacy terminology, pharmacy insurance claims, Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim rejection resolution, coordination of benefits, NDC medication billing, experience with CoverMyMeds.
RN - Addiction Medicine Specialist Valle del SolRN - Addiction Medicine SpecialistPhoenix, ArizonaUsing evidence-based, trauma-informed, recovery-oriented, and culturally responsive practices, the RN – Addiction Medicine Specialist collaborates with patients, families, providers, and community partners to improve health outcomes through coordinated and integrated service delivery. This position may support Opioid Treatment Programs (OTP), Medication-Assisted Treatment (MAT), Harm Reduction Services, Integrated Care, Population Health initiatives, and other Substance Use Disorder Services based on organizational needs.
Community Resource Specialist Valle del SolCommunity Resource SpecialistPhoenix, ArizonaThis role will involve outreach in the community, partnership development, client screening for SNAP eligibility, assistance with the application process, and ongoing support to maximize food access and other community resources for low-income households. The Community Resource Specialist will support the organization’s efforts to educate and enroll eligible individuals and families for the Supplemental Nutrition Assistance Program (SNAP), working in alignment with the SNAP Outreach Partnership.
Operations Specialist (Level III) IconmaOperations Specialist (Level III)Phoenix, AZResponsible for ensuring accurate and timely processing of complex loan administration transactions in accordance with established policies, processes and procedures. Responsible for accurate set-up and maintenance of billing schedules, pricing options, and all other client record and indicative data.
NewTech Talent Adquisition Specialist - AZ, GA - On Site Vensure Employer ServicesTech Talent Adquisition Specialist - AZ, GA - On SiteChandler, AZOther Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO).
Talent Acquisition Specialist - AZ, GA - On Site Vensure Employer ServicesTalent Acquisition Specialist - AZ, GA - On SiteChandler, AZOther Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO).
NewStudent Services Specialist Maricopa Community College DistrictStudent Services SpecialistPhoenix, AZ$19.23–$24.28 / hourEssential Functions45% Welcome Center & Student Support – Assists new and continuing students, while maintaining the Welcome Center (in person/phone/email/electronically) with completion of all appropriate enrollment steps via several resources including self-service and SMCC website; greets and triages students and guests by providing student service program referrals to a variety of SMCC departments and service areas; assists students, parents, visitors, faculty, and staff in providing general information and in understanding the process to get started in college; works with multiple customers simultaneously; responds to inquiries through general information email account, phone, in person, and responds to online chat through SMCC chat systems.35% Enrollment Services & Outreach – Is cross‑trained to provide assistance in other enrollment service functions; assists with specialized services referrals (i.e. Recruitment & Outreach); provides general information regarding enrollment of new and continuing students; engages prospective students and partners through phone calls, text messages, emails, social media, newsletters, and in‑person; completion of all appropriate enrollment steps via several resources including online self-service, SMCC website and referral to additional campus departments when necessary.20%