Unit Manager, RN Exeter CenterUnit Manager, RNExeter, NH$45–$52Responsibilities: As a Unit Manager/Director - RN where within an assigned unit you will support the Director of Nursing with the delivery of high quality care while achieving positive clinical outcomes, and patient/resident, family and employee satisfaction. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference.
Unit Manager, RN Mountain Ridge CenterUnit Manager, RNFranklin, NH$91,000–$104,000Responsibilities: As a Unit Manager/Director - RN where within an assigned unit you will support the Director of Nursing with the delivery of high quality care while achieving positive clinical outcomes, and patient/resident, family and employee satisfaction. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference.
Unit Manager, RN Lebanon CenterUnit Manager, RNLebanon, NH$46–$50.50Responsibilities: As a Unit Manager/Director - RN where within an assigned unit you will support the Director of Nursing with the delivery of high quality care while achieving positive clinical outcomes, and patient/resident, family and employee satisfaction. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference.
NewTravel RN Case Manager - $2,435 per week TalentBurst, IncTravel RN Case Manager - $2,435 per weekPortsmouth, NHTalentBurst Health & Life Sciences is an established provider of healthcare workforce solutions, servicing healthcare facilities across the United States for over 15 years. TalentBurst, Inc is seeking a travel nurse RN Acute Care Case Management for a travel nursing job in Portsmouth, New Hampshire.
NewTravel Nurse RN - Case Manager - $2,529 per week in Portsmouth, NH TravelNurseSourceTravel Nurse RN - Case Manager - $2,529 per week in Portsmouth, NHPortsmouth, NH$2,529Seven Healthcare is a trusted staffing agency with 5-star ratings on Google and Vivian and recognition as a Best Travel Nurse Company 2024 by BluePipes. TravelNurseSource is working with Seven Healthcare to find a qualified Case Manager RN in Portsmouth, New Hampshire, 03805!
NewProgram Manager Monadnock Developmental ServicesProgram ManagerROXBURY, NHIn this role, you won't just manage a schedule-you'll bridge the gap between dreams and reality by fostering independence in the community, at work, and at home. We are looking for dedicated full-time Program Managers to lead support for individuals with developmental disabilities and acquired brain disorders.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritConcord, NH$1,160–$1,185 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
NewTravel Rehab Float RN - $2,164 per week TNAA TotalMed RNTravel Rehab Float RN - $2,164 per weekNashua, NHAs an RN in a Rehabilitation Hospital, you should be prepared to perform the following tasks: Patient Care: Provide direct care to patients with neurological, orthopedic, or other rehabilitation needs, including stroke recovery, spinal cord injuries, joint replacements, or brain injuries. Collaboration: Work closely with interdisciplinary teams, including physicians, physical therapists, occupational therapists, case managers, and social workers, to provide comprehensive care tailored to each patient's needs.
Recruiting Coordinator ConvenientMDRecruiting CoordinatorPortsmouth, New HampshireProvide administrative and logistical support to the Talent Acquisition team as needed, including scheduling candidate travel, coordinating recruitment events, and supporting candidate and new hire experience activities such as sending welcome gifts. Supporting a current team of five recruiters, this individual will play a critical role in helping the organization achieve its ambitious hiring goals while delivering an exceptional recruitment experience for candidates and internal stakeholders alike.
Team Lead, Recruiting Medicus Healthcare SolutionsTeam Lead, RecruitingWindham, New HampshireQualify, present and recommend candidates to meet the needs of our clients by evaluating candidate fit for a particular location based on requirements by client, candidate personality, work experience, references, and other applicable information, in conjunction with a team lead recruiter. Conduct physician and mid-level sourcing activities such as cold calling, utilizing social media, on-line job boards and recruitment databases, state medical boards and professional association sites, regional conferences and state chapter meetings.
NewRelationship Manager Team Select Home Care LLCRelationship ManagerSalem, NH$55,000–$70,000 / yearThe Relationship Manager drives continuity of care, supports census stability, and ensures assigned cases are staffed efficiently and sustainably. This role governs staffing, recruiting, scheduling, and relationship management to ensure patients are appropriately served and coverage is maintained.
GC Retail Sales Manager Store 512 Guitar CenterGC Retail Sales Manager Store 512Manchester, NH$14.50–$18.13 / hourFull timeTraining and People Development: Serve as the store's sales master, delivering impactful training sessions on everything from sales techniques to product knowledge. As a Sales Manager at Guitar Center, you'll take the stage to lead a dynamic sales team, drive revenue, and create unforgettable customer experiences that hit all the right notes.
Project Manager, Services (Remote) SOLV Energy LLCProject Manager, Services (Remote)NHRemote$108,496–$135,620 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Project Cost Controls Manager, PV South Central SOLV Energy LLCProject Cost Controls Manager, PV South CentralNHRemote$125,768–$167,272 / yearPosition Responsibilities and Duties: The Project Cost Controls Manager reports directly into the Director of Project Controls and works cross-functionally with Accounting, FP&A, Operations Project Management Office (PMO) and Operations team on portfolio cost-control, forecasting and cost reporting, as well as measuring and reporting project earned value analysis. Job Description Summary: The Project Cost Controls Manager works under the guidance of our Project Controls Director and in partnership with our Operations Team and Financial Planning and Analysis Department to establish and manage processes that will monitor, report and control project costs across the enterprise.
Talent Acquisition Manager Wright-PierceTalent Acquisition ManagerPortsmouth, NH$105,000–$115,000 / yearOur recent employee engagement survey, conducted by The Employee Engagement Group, revealed a highly engaged workforce with 87% responding and 94% of respondents indicating they would recommend Wright-Pierce as a place to work. This role will be responsible for building scalable hiring processes, driving full-cycle recruitment across engineering and corporate functions, and enhancing and scaling our existing internship program.
Senior HV Project Manager (Remote) SOLV Energy LLCSenior HV Project Manager (Remote)NHRemote$144,790–$180,990 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Licensed Professional Engineer, PMP certification, or directly relevant industry experience preferred NFPA 70e "Qualified Person" preferred, skilled with knowledge related to the construction and operation of the electrical equipment and installation and has received safety training on the hazards involved.
Project Manager - - Environmental Building Services GZA GeoEnvironmentalProject Manager - - Environmental Building ServicesHooksett, New HampshireBuilding Services project manager responsibilities may include procuring qualified contractors/subcontractors, scheduling, estimating, reviewing technical submittals, responding to requests for information, thorough understanding applicable regulations, executing health/safety procedures, and providing on-site management and oversight during abatement and remediation construction projects. A minimum of 7 to 9 years of experience in the asbestos, hazardous material and indoor air quality profession, with direct involvement in asbestos and hazardous materials inspections, asbestos abatement design and operations and maintenance planning, asbestos project monitoring, and mold assessments and remediation design.
Pharmacy Operations Manager Shields Health Solutions Holdings LLCPharmacy Operations ManagerManchester, NHEnsures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach. The manager is responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage, coaching, performance management and professional development of the Specialty Liaisons.
Senior Sales Manager - Northeast AVEVA Group LtdSenior Sales Manager - NortheastNH$261,700–$436,300 / yearThis role provides leadership, strategic direction, and operational oversight for a team of Account Managers focused on strategic customers, growth accounts, and new logo acquisition. Maintain a strong working knowledge of AVEVA's product portfolio and core industries (Utilities, Oil & Gas, Chemicals, Metals & Mining, Paper, Life Sciences).
Assistant Manager J Crew Group IncAssistant ManagerManchester, NH$17.75–$22.30 / hourSupport the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. The base salary offered will take into account internal equity and may vary depending on the candidates geographic region of work premises, job-related knowledge, skills, and experience among other factors.
Retail Manager - CLUB Membership BPS Direct LLCRetail Manager - CLUB MembershipHooksett, NHAs a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts. Serves as the primary CLUB liaison to ensure the retail leadership team and all outfitters are knowledgeable regarding current CLUB promotions and programs available to our customers.
District Human Resources Manager - Boston Penske CorporationDistrict Human Resources Manager - BostonNHThe District Human Resources Manager is a valued member of the Human Resources and Field Operations teams, reporting directly to the District Manager, with a dotted line to the Area Human Resources Manager who aligns with Field Operations and corporate HR. If you have HR functional experience and skills, e.g., managing associate performance, leading difficult discussions, developing associates, ability to anticipate evolving business, we are interested in hearing from you, including if this experience was gained during time spent in a Penske operational role.
District Manager Retail Advantage SolutionsDistrict Manager RetailManchester, New HampshireFull timeAdditional responsibilities as assigned by one’s supervisor or other manager related to the position/department Supervisory Responsibilities Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are essential duties and function of this job Travel or Drive up to 60 % Minimum Qualifications Education Level: (Required) Associate’s Degree or equivalent experience (Preferred) Bachelor's Degree or equivalent experience 2-4 years of experience in retail management, with hiring, managing part-time employees, demonstration or even marketing, results reporting, inventory, merchandising and training experience Skills, Knowledge and Abilities Ability to direct, lead, coach, and develop people. Typically requires the ability to spend 66%+ hours each workday doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections).
NewLaboratory Operations and Quality Manager Optima DermatologyLaboratory Operations and Quality ManagerPortsmouth, NHThe manager serves as the operational leader on the floor - coordinating staffing, workflow, and equipment - and as the lab''s quality authority, driving continuous improvement and inspection readiness. The Laboratory Operations & Quality Manager oversees the day-to-day operations of the Histology Laboratory while developing and maintaining its Quality Management System (QMS).
Spa Manager Hand & Stone - 2454 Lafayette Rd - Portsmouth, NHSpa ManagerPortsmouth, NHI acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
Staff Technical Program Manager Anduril Industries IncStaff Technical Program ManagerNH$165,000–$218,000 / yearSuccessfully developing our complex hardware and software solutions requires collaborating with nearly every internal Anduril team -engineering, product, logistics, finance, legal, contracting, technical operations, and many more. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources.
Senior Technical Program Manager Anduril Industries IncSenior Technical Program ManagerNH$144,000–$191,000 / yearSuccessfully developing our complex hardware and software solutions requires collaborating with nearly every internal Anduril team -engineering, product, logistics, finance, legal, contracting, technical operations, and many more. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources.
Environmental Assistant Project Manager GZA GeoEnvironmentalEnvironmental Assistant Project ManagerHooksett, New HampshireWith a staff of interrelated professionals dedicated to providing high-level expertise on complex projects above, below and at ground-level, GZA’s experts provide seamless integration across practice areas, client type, and location. As an Environmental Assistant Project Manager , you will assist with completing and managing environmental investigations and remediation projects to ensure they are safely completed on time and within scope and budget.
Construction Manager GZA GeoEnvironmentalConstruction ManagerHooksett, New HampshireExperienced personnel in GZA’s Construction Management discipline take on site supervisor positions and work directly with other GZA employees in other practice areas, other engineering firms, a variety of specialty contractors and subcontractors, and directly interface with the client. Assist senior GZA personnel with pre-construction phase tasks such as reviewing and/or developing project-specific plans and specifications, developing budget estimates and schedules, and pre-qualifying and procuring subcontractors.
Pre-Sales Solutions Manager Worldcom Exchange, IncPre-Sales Solutions ManagerSalem, NHTechnical Breadth & Solution Leadership Maintain working knowledge across WEI's core practice areas—compute, storage, networking, security, virtualization, cloud (public, private, hybrid), data protection, data center management/automation, and end-user computing—enabling credible engagement on virtually any customer opportunity. This individual brings broad, cross-domain technical fluency spanning WEI's full portfolio—including compute, storage, networking, security, virtualization, cloud, data protection, and end-user computing—and translates that depth into winning technical strategies across complex sales campaigns.
Sr. Delivery Manager, Professional Services Delivery Loftware IncSr. Delivery Manager, Professional Services DeliveryPortsmouth, NH$120,000–$160,000 / yearManager, Professional Services Delivery Americas will be responsible for leading the regional execution of Loftware's professional services project portfolio, driving customer satisfaction, accelerating time to value, and managing services revenue forecasting and delivery performance within the region. With a focus on addressing complex challenges across industries such as manufacturing, pharmaceuticals, and consumer goods, Loftware empowers organizations to create, manage, and optimize the identification and packaging of products in a streamlined and compliant manner.
Associate Service Manager Morgan StanleyAssociate Service ManagerManchester, NH$68,000–$120,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Ongoing training of the Service Associates (SA) by responding to daily inquiries regarding systems, procedures and policies, performing on the spot coaching sessions when issues arise and/or items come up for review that were incorrectly processed, and holding one on one sessions as needed.
Assistant Commissioning Project Manager, PV SOLV Energy LLCAssistant Commissioning Project Manager, PVNH$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energy's High‑Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
NewAssistant Commissioning Project Manager, HV SOLV Energy LLCAssistant Commissioning Project Manager, HVNH$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energy's High Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Assistant Commissioning Project Manager, BESS SOLV Energy LLCAssistant Commissioning Project Manager, BESSNH$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energy's High‑Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
HV Assistant Commissioning Project Manager (Remote - Travel Required) SOLV Energy LLCHV Assistant Commissioning Project Manager (Remote - Travel Required)NHRemote$92,091–$115,114 / yearJob Description Summary: The Assistant Commissioning Manager supports the planning, execution, and oversight of testing and commissioning activities for SOLV Energys High Voltage (HV), Battery Energy Storage Systems (BESS), and Photovoltaic (PV) projects. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Planning Manager Belcan LLCPlanning ManagerPortsmouth, NH$30–$32 / hourWe''re recruiting for an experienced Planning Manager / Project Planner to join our client supporting complex engineering and space programmes. The Integrated Planning Manager / Project Planner will analyse project performance, including cost versus forward load, and support resource tracking.
Territory Manager TrueBlue IncTerritory ManagerConcord, NH$62,673–$75,207 / yearBacked by over 35 years of experience, PeopleReady's workforce solutions have been carefully crafted to service businesses and workers across a wide range of industries, including construction, manufacturing and logistics, retail, and hospitality. Associate Support: Promote a Safe Workplace by conducting on-site safety visits, performing associate check-ins, and ensure personal protective equipment (PPE) is accessible to associates.
Production Planning and Scheduling Manager Prototek Digital ManufacturingProduction Planning and Scheduling ManagerConcord, NHFull timeWe’re looking for a Production Planning & Scheduling Manager to take ownership of our master scheduling and planning function, ensuring the right work flows through the shop at the right time, with the right resources. Must meet ITAR U.S. Person requirements – Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities.
STORE MANAGER CANDIDATE in HILLSBOROUGH, NH Dollar General CorpSTORE MANAGER CANDIDATE in HILLSBOROUGH, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
NewAssistant Manager Tractor Supply CoAssistant ManagerNHOur benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. In the updated store operating model, Assistant Store Manager responsibilities align to store-volume leadership structure and may transition into Store Operations Manager ownership in designated stores.
STORE MANAGER CANDIDATE IN BARNSTEAD, NH Dollar General CorpSTORE MANAGER CANDIDATE IN BARNSTEAD, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE in ALTON, NH Dollar General CorpSTORE MANAGER CANDIDATE in ALTON, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN LEE, NH Dollar General CorpSTORE MANAGER CANDIDATE IN LEE, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN NEWPORT, NH Dollar General CorpSTORE MANAGER CANDIDATE IN NEWPORT, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN WEARE, NH Dollar General CorpSTORE MANAGER CANDIDATE IN WEARE, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN NEWMARKET, NH Dollar General CorpSTORE MANAGER CANDIDATE IN NEWMARKET, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
STORE MANAGER CANDIDATE IN MILFORD, NH Dollar General CorpSTORE MANAGER CANDIDATE IN MILFORD, NHNHAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
District Manager Driveline Retail MerchandisingDistrict ManagerNH$43,888–$45,000 / yearThe ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
Hospitality Manager Atria Senior Living Group IncHospitality ManagerDerry, NHLead Sales while Manager on Duty each week, including but not limited to responding to telephone inquiries, conduct and follow up on walk-in and scheduled tours with prospective residents or interested parties, and complete lease signing. You direct the dining room and housekeeping teams and set the tone for making mealtimes unique and memorable and ensure that residents are delighted with their housekeeping services.