p>• Overseeing all aspects of caregiver performance management, ensuring that proper protocols are in place for employee recognition, employee discipline and warnings, employee termination, incident investigation and resolution, injury and worker's compensation management, use of paid sick time, and other HR-related issues, partnering with the HR team as needed. • Independently analyzing each caregiver to identify the best caregiver for each job assignment based upon relevant factors, including the client's needs and goals and the caregiver's skill level, reliability, past performance, availability, and geography.