NewBilingual Korean and English Front Desk/Medical Receptionist JobotBilingual Korean and English Front Desk/Medical ReceptionistLaguna Beach, CA$23–$26 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Front Desk/Medical Receptionist JobotFront Desk/Medical ReceptionistLos Angeles, CA$21–$24 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a passion for healthcare, outstanding customer service skills, and the ability to handle multiple tasks in a fast-paced environment.
NewVietnamese Speaking Medical Receptionist JobotVietnamese Speaking Medical ReceptionistFountain Valley, CA$22–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be the first point of contact for our Vietnamese-speaking patients, providing exceptional customer service and ensuring seamless communication between patients and healthcare providers.
NewFront Desk/Medical Receptionist - Bilingual Korean and English JobotFront Desk/Medical Receptionist - Bilingual Korean and EnglishLos Angeles, CA$23–$26 / hourWith a growing network of locations and a team of experienced physicians and healthcare professionals, we combine compassionate care with advanced treatment options and access to innovative clinical research. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Bilingual Vietnamese and English Front Desk/Medical Receptionist JobotBilingual Vietnamese and English Front Desk/Medical ReceptionistFountain Valley, CA$18–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will utilize your medical reception skills to provide outstanding service while coordinating patient flow, managing appointments, and maintaining accurate patient records.
NewReceptionist - Bilingual Spanish JobotReceptionist - Bilingual SpanishFresno, CA$18–$20 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will be a self-starter with a can-do attitude, possessing excellent communication skills, and a strong ability to multitask in a fast-paced environment.
NewTEMPORARY Mobile Medical Receptionist Float - Bilingual (#10808328) TrueCareTEMPORARY Mobile Medical Receptionist Float - Bilingual (#10808328)San Marcos, CA$23–$32.20 / hourYou’ll be the face of TrueCare at community events, helping patients access medical and dental services while maintaining a high level of customer service and confidentiality. Join our mission-driven team as a Mobile Medical Receptionist and help expand access to care through mobile health services that support underserved populations.
Bilingual Temp Receptionist Vaco LLCBilingual Temp ReceptionistPalmdale, CA$19–$20 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewVeterinary Receptionist Animal Outpatient Specialty NetworkVeterinary ReceptionistAnimal Dermatology Clinic - Rocklin, California$20–$25 / hourIn additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. Description: Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions.
NewAccounts Payable/ Receptionist SelectStaffingAccounts Payable/ ReceptionistNipomo, CA$18–$20 / hour100 referral bonus – bring a friend and earn extra cash! · Greet and assist visitors, customers, and vendors in a professional manner.
Receptionist CFSReceptionistKettleman City, CA$40,000–$45,000 / yearAre you a friendly, organized, and professional individual who enjoys helping others and keeping an office running smoothly? Build valuable administrative and customer service skills while gaining experience in a professional office environment.
NewDental Receptionist TrueCareDental ReceptionistRamona, CA$23–$32.20 / hourThe Dental Receptionist is responsible for administering the day-to-day activities of the dental office, including maintenance of the records of patients, scheduling of patients, maintaining appearance and order of dental office, and presentation of financial treatment plan options. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.
NewBilingual Lead Medical Assistant - Pediatrics (#10864892) MM TrueCareBilingual Lead Medical Assistant - Pediatrics (#10864892) MMOceanside, CA$27.83–$38.96 / hourThe Lead Medical Assistant is responsible for managing and delegating roles and responsibilities of the clinic’s Medical Assistants and Medical Receptionists, ensuring the clinical floor flows properly, and performing clinical and administrative tasks under the supervision of a licensed care practitioner. The Lead Medical Assistant serves as a backup to Vaccine Coordinator on site and utilizes clinical skills to assist in training new and existing Medical.
NewReceptionist/Office Coordinator KavaliroReceptionist/Office CoordinatorFoster City, CADuties: Help respond to employee and visitor needs in the office Facilitate office access and provide directions to guests and employees unfamiliar with our space Greet and assist visitors, answer phones, and direct inquiries to appropriate team members Administrative Support Manage incoming requests and questions using our ticketing system Order office supplies and new hire materials Process and file documents; update office systems and materials Ship and receive packages Assist with basic data entry and record keeping Maintain a Safe, Clean, and Organized Office Take pride in maintaining the appearance and operation of our headquarters Ensure the office remains clean, safe, and well-organized at all times Coordinate with vendors regarding snacks, meals, and office services Communicate with building management regarding facility needs Assist with basic office setup tasks and facility improvements Support Office Culture and Events Assist with coordinating office events and activities Help communicate office updates and information through internal channels Support team initiatives that foster connection and engagement . Proven ability to be resourceful in solving problems without much supervision Must be customer service oriented Tech savvy-knowledge of G Suite Apps, Slack and Excel (or Google sheets) Ability to learn new software programs; familiarity with Zoom (or other VC systems) preferred High school diploma or GED required .
Receptionist West Coast Arborists, Inc.ReceptionistAnaheim, CA$22.75–$27.50 / hourFull timeWe're seeking a professional receptionist who is looking for a long-term career with a stable, respected organization where they can become an important part of our team. Join West Coast Arborists, a company that has proudly served California communities since 1972.
Medical Receptionist Hanmaum Medical CenterMedical ReceptionistLaguna Woods, CA$23–$28 / hourHanmaum Medical Center is seeking a motivated and organized Unit Secretary to support our clinical team and help ensure smooth daily operations of the clinic. This entry-level position serves as the communication hub of the office, assisting physicians, nurses, and patients with administrative and coordination tasks.
Temporary Medical Receptionist Northern Valley Indian HealthTemporary Medical ReceptionistWoodland, CA2. Welcomes and greets patients/clients/visitors in a manner that is helpful and friendly; determines purpose of visit and directs the patient/client/visitor accordingly. Works as a team with other staff to provide the best patient experience, including but not limited to cordial customer service, teamwork with other work units and collaboration within front and back office support team.
Call Center Medical Receptionist (Temporary) Arroyo Vista Family Health CenterCall Center Medical Receptionist (Temporary)LOS ANGELES, CASummary: Under the supervision of the Clinic Operations Manager, the Call Center Medical Receptionist serves as primary contact for patient telephone access to Arroyo Vista Family Health Center clinics. The Call Center Medical Receptionist answers, greets, screens, and directs incoming and outgoing telephone calls, electronic messages and other web-based communications.
Medical Receptionist United Health Centers of the San Joaquin ValleyMedical ReceptionistFresno, CaliforniaResponsibilities: Works closely with the Medical Reception Supervisor and other members of the clinic management team to: Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers.
Medical Receptionist Ultimate Staffing ServicesMedical ReceptionistPasadena, California$20–$23 / hourThis position is perfect for candidates who thrive in fast-paced clinical environments and enjoy providing excellent patient care at the front desk. As a Medical Receptionist, individuals will be the first point of contact for patients, ensuring a professional, welcoming, and efficient front office experience.
Medical Receptionist United Health Centers of San Joaquin ValleyMedical ReceptionistSelma, CAWorks closely with the Medical Reception Supervisor and other members of the clinic management team to: Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers.
MEDICAL RECEPTIONIST Santa Rosa Community HealthMEDICAL RECEPTIONISTSanta Rosa, CA$22–$25.74 / hourAssists in the maintenance of reception area/waiting room: maintains safe and welcoming environment by updating patient communication and educational materials available, reporting damage of furniture and equipment to supervisor, and monitoring good patient flow; keeps patient informed of status while waiting. The Medical Receptionist provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Medical Receptionist / Part Time / Long Beach General AccountsMedical Receptionist / Part Time / Long BeachTorrance, California$19–$20 / hourOur clinical team of physical therapists and occupational therapists is growing and we need an additional Receptionist to help schedule follow up appointments, check in patients and collect copayments/coinsurance, answer phones, return emails/text messages, and facilitate communication between patients, clinical staff and and administrative team. Patients are to be scheduled in a timely manner, checked in and charged their appropriate copays/coinsurance, new patient paperwork is to be reviewed and scanned into the chart and payment policies explained.
Medical Receptionist / Full Time / Torrance General AccountsMedical Receptionist / Full Time / TorranceTorrance, CaliforniaOur clinical team of physical therapists and occupational therapists is growing and we need an additional Receptionist to help schedule follow up appointments, check in patients and collect copayments/coinsurance, answer phones, return emails/text messages, and facilitate communication between patients, clinical staff and and administrative team. Patients are to be scheduled in a timely manner, checked in and charged their appropriate copays/coinsurance, new patient paperwork is to be reviewed and scanned into the chart and payment policies explained.
NewMedical Receptionist - Bilingual (English/Spanish) St. Jude Neighborhood Health CentersMedical Receptionist - Bilingual (English/Spanish)Orange, CA$23–$24.51 / hourOur health centers use a team-based model of care that includes family medicine, obstetrics, women's health, oral and vision care, preventative and educational health, mental health, patient advocacy, case management, and community health. Collects required copayments, payments (cash, check, credit card), issues receipts, stamps back of checks and records MRN, makes change, etc., per established procedures.
Medical Receptionist Arroyo Vista Family Health CenterMedical ReceptionistLos Angeles, CASummary: Under the supervision of the Clinic Operations Manager and Clinic Coordinators, the Medical Receptionist is responsible for performing basic clinical, administrative and office support functions in an assigned department, including greeting patients, answering phones and scheduling appointments. The employee will assure to take such steps necessary to allow Arroyo Vista to realize the benefits of the Electronic Health Records system including the adoption, implementation, upgrading and meaningful use of such technology as requested or required by Arroyo Vista or other federal or state authority.
Medical Receptionist California Retina ConsultantsMedical ReceptionistSimi Valley, CAFull timeYour Responsibilities Welcomes all patients and visitorsAnswers and directs all calls to appropriate departments and staff membersTriage patient calls to determine path to action regarding scheduling needsCollects full, complete, and accurate insurance informationOptimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephoneAssists with incoming and outgoing patient referralsHave working knowledge of all providers within our practice in order to fill schedules based on business needsComforts patients by anticipating anxieties and answering questionsEnsures availability of treatment information by filing and retrieving patient recordsMaintains patient accounts by obtaining, recording, and updating personal and financial informationStay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staffProtects patients' rights by maintaining confidentiality of personal and financial informationContributes to team effort by accomplishing related results as needed Medical Receptionist Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few.
Patient Services Representative (Medical Receptionist) Berman Skin InstitutePatient Services Representative (Medical Receptionist)Roseville, CA$19–$24 / hourIf you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job. Welcome and check in patients Answer phones and assist with questions Schedule and confirm appointments Educate patients on services and next steps.
Front Desk Medical Receptionist Xtended ResourcesFront Desk Medical ReceptionistCaliforniaThis role focuses on administrative responsibilities, ensuring smooth daily operations and providing exceptional service to patients and visitors. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.
NewPatient Services Representative (Medical Receptionist) - Commerce Well Street Urgent CarePatient Services Representative (Medical Receptionist) - CommerceCommerce, CAAs a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. Why You'll Love Working Here: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
Medical Receptionist Golden State DermatologyMedical ReceptionistSan Mateo, CAWe are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery. In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.
Medical Receptionist - Travel Required Golden State DermatologyMedical Receptionist - Travel RequiredContra Costa County, CAWe are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery. In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.
Medical Receptionist- Travel Required Golden State DermatologyMedical Receptionist- Travel RequiredRoseville, CAWe are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery. In case of any schedule openings, you will contact patients on waiting lists or with future appointments to offer earlier slots, with a focus on filling the soonest available appointments for providers with open slots.
Medical Receptionist (30208) AMPLA HEALTHMedical Receptionist (30208)Olivehurst, CAEmployees must possess the following physical requirements: 1) Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. 1) Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendors.
Medical Receptionist (29929) AMPLA HEALTHMedical Receptionist (29929)Olivehurst, CAEmployees must possess the following physical requirements: 1) Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. 1) Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendors.
NewMedical Receptionist (30257) AMPLA HEALTHMedical Receptionist (30257)Yuba City, CAEmployees must possess the following physical requirements: 1) Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. 1) Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendors.
NewMedical Receptionist (30258) AMPLA HEALTHMedical Receptionist (30258)Yuba City, CAEmployees must possess the following physical requirements: 1) Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. 1) Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendors.
NewMedical Receptionist (30256) AMPLA HEALTHMedical Receptionist (30256)Yuba City, CAEmployees must possess the following physical requirements: 1) Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. 1) Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendors.
NewMedical Receptionist (30074) AMPLA HEALTHMedical Receptionist (30074)magalia, CAEmployees must possess the following physical requirements: 1) Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff. 1) Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health's staff, Board of Directors and vendors.
Temporary Mobile Medical Receptionist Float - Bilingual (#10808328) TrueCareTemporary Mobile Medical Receptionist Float - Bilingual (#10808328)San Marcos, CA$23–$32.20 / hourYou'll be the face of TrueCare at community events, helping patients access medical and dental services while maintaining a high level of customer service and confidentiality. Join our mission-driven team as a Mobile Medical Receptionist and help expand access to care through mobile health services that support underserved populations.
Medical Receptionist/Medical Assistant Temporary MCM & AssociatesMedical Receptionist/Medical Assistant TemporaryMontclair, CaliforniaWe are looking for a medical receptionist that will greet patients, schedule appointments, and perform administrative tasks in a medical office in Montclair, CA. Responsibilities include: Greeting patients: Welcome patients and their families when they arrive for appointments.
Medical Receptionist / Full Time / Torrance Women's Advantage Physical Therapy, IncMedical Receptionist / Full Time / TorranceTorrance, CAFull timeOur clinical team of physical therapists and occupational therapists is growing and we need an additional Receptionist to help schedule follow up appointments, check in patients and collect copayments/coinsurance, answer phones, return emails/text messages, and facilitate communication between patients, clinical staff and and administrative team. Patients are to be scheduled in a timely manner, checked in and charged their appropriate copays/coinsurance, new patient paperwork is to be reviewed and scanned into the chart and payment policies explained.
Medical Receptionist IDX GroupMedical ReceptionistFairfield, CAWe are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. This role is integral to delivering high-quality patient care service trusted by our community and also requires flexibility to work across our Carlton and South Melbourne clinic, when required.
Medical Receptionist Revel StaffingMedical ReceptionistInglewood, CaliforniaA busy healthcare clinic is seeking a professional and detail-oriented Medical Receptionist to support front desk operations, patient registration, insurance verification, payment collection, and overall patient flow. This role is ideal for someone with strong customer service skills, basic computer proficiency, and the ability to work in a fast-paced medical office environment.
Bilingual Medical Receptionist - Patient Registration Rose InternationalBilingual Medical Receptionist - Patient RegistrationCalifornia$20.40 / hourTemporaryBilingual Medical Receptionist - Patient RegistrationJob Location: Mission Hills, CA, USA, 91345Work Model: OnsiteEmployment Type: TemporaryFull-TimeMin Hourly Rate: $20.40Max Hourly Rate: $20.40Must Have Skills/Attributes: Healthcare, ReceptionistNice To Have Skills/Attributes: EPIC, Spanish - BilingualExperience Desired: Previous experience as a medical receiptionist (1+ yrs); Ability to speak, read and write Spanish and English in a professional setting (1+ yrs); Experience scanning documents and completing clerical duties (1+ yrs)Required Minimum Education: High School Diploma or equivalentRequired Skills and Experience: Computer literate; Fast learner; Ability to greet patients in a professional and friendly manner; Experience entering patient registration information including demographics and insurance; Ability to perform reminder calls; Experience scanning documents and completing clerical dutiesPreferred Skills: Experience with EPIC EMR; Bilingual in Spanish; Medical Receptionist experience preferred; Healthcare experience preferredJob Duties: Friendly greeting and arrive patients for visits; Enter registration data including demographics and insurance information; Complete reminder calls; Scan patient documentation; Perform various clerical dutiesTypical Day: Welcome patients as they arrive for appointments; Register patients and verify demographic and insurance information; Answer phones and make appointment reminder calls; Scan medical documentation into patient records; Support clinicians, nurses, and medical assistants with front office operations; Complete general administrative and clerical tasks throughout the day**Only those lawfully authorized to work in the designated country associated with the position will be considered.**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
Bilingual Medical Receptionist CbBilingual Medical ReceptionistWatsonville, CaliforniaBilingual English/Spanish receptionist is responsible for greeting and registering patients, answering phone lines, scheduling and rescheduling appointments for patients, assessing phone calls and transferring to appropriate person, collecting patient payments and co-pays. -Excellent work ethics, including being prompt and ready to start work on time, complete daily duties, and limited use of leave.
NewMedical Receptionist MORE Physical TherapyMedical ReceptionistSan Jose, California$22–$23 / hourOur highly qualified team of professionals includes physical therapists and physical therapist assistants who are specialists in Active Release Techniques, aquatic therapy, athletic training, ergonomics, orthopedics, and strength & conditioning. With a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988.
NewMedical Receptionist MORE Physical Therapy, Inc.Medical ReceptionistSan Jose, CAPart timeWith a clinical emphasis on manual therapy and exercise intervention, MORE has been a leader in delivering orthopedic and sports rehabilitation in the south San Francisco Bay Area and Peninsula since 1988. The ideal candidate is someone who thrives in a job that includes significant amounts of multi-tasking but is also skilled in providing attentive personalized service.
Medical Receptionist Coordinated Health Solutions/Newport Orthopedic InstituteMedical ReceptionistNewport Beach, CaliforniaAs the largest coastal orthopedic specialty group in Orange County, NOI has established a remarkable track record of innovation and medical care that enables our providers to improve the lives of our patients. Responsibilities include, but are not limited to, greeting and registering patients, verification of insurance eligibility and benefits, payment collection and posting, scheduling appointments and answering patient questions in a professional and respectful manner.
Medical Receptionist Innovative Health Management Partner/Newport Orthopedic InstituteMedical ReceptionistNewport Beach, California$21–$23 / hourAs the largest coastal orthopedic specialty group in Orange County, NOI has established a remarkable track record of innovation and medical care that enables our providers to improve the lives of our patients. Responsibilities include, but are not limited to, greeting and registering patients, verification of insurance eligibility and benefits, payment collection and posting, scheduling appointments and answering patient questions in a professional and respectful manner.