NewProduction Supervisor JobotProduction SupervisorVernon, CA$78,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is responsible for managing daily production activities, leading floor teams, and ensuring all output meets quality, safety, and efficiency expectations.
NewLogistics Supervisor JobotLogistics SupervisorVernon, CA$70,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewMachine Shop Supervisor JobotMachine Shop SupervisorAnaheim, CA$48–$55 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a proven ability to perform complex setups, edit programs directly at the machine, and lead a team of machinists in a fast-paced production environment.
NewAR Supervisor JobotAR SupervisorSan Clemente, CA$38–$42 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This individual will play a key role in stabilizing processes, managing customer accounts, and driving collections performance while working closely with internal teams and external customers.
NewMaintenance and Facilities Supervisor JobotMaintenance and Facilities SupervisorSanta Ana, CA$110,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Supervise and lead hourly maintenance mechanics and facilities personnel including goal setting, training, performance management, coaching, scheduling, and safety compliance.
NewQuality Manager JobotQuality ManagerSanta Fe Springs, CA$120,000–$140,000 / yearWe are seeking an experienced Quality Manager to lead and oversee quality assurance, quality control, and continuous improvement initiatives within a precision machining and metal fabrication environment serving the aerospace, industrial, and defense industries. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewQuality Manager (Manufacturing Preferred) JobotQuality Manager (Manufacturing Preferred)Buena Park, CA$150,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 2. Proven experience with Corrective Action & Preventive Action (CAPA), IATF 16949, ISO-TS, Pareto analysis, Fishbone Diagram, CAPA Systems, Six Sigma, FMEA, root cause analysis.
NewQuality Inspection Helper JobotQuality Inspection HelperNewport Beach, CA$18–$19 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewShift Supervisor - 2nd shift JobotShift Supervisor - 2nd shiftIrvine, CA$28–$31 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is responsible for driving production performance, ensuring product quality, and leading a team of operators and technicians to meet customer and delivery requirements.
NewCNC Machine Shop Supervisor (2nd Shift) JobotCNC Machine Shop Supervisor (2nd Shift)El Monte, CA$34–$50 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our operation is built around precision, efficiency, and cross-functional teamwork between production, engineering, and assembly to ensure high-quality output and on-time delivery.
NewQuality Manager (Aerospace, Defense & Industrial) JobotQuality Manager (Aerospace, Defense & Industrial)Santa Fe Springs, CA$110,000–$125,000 / yearWith a focus on overcoming the unique challenges of low-volume runs, our reputation is built on our ability to respond quickly and effectively to complex production and cost challenges, ensuring sustainable growth and excellence in industrial manufacturing. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewMaintenance Manager JobotMaintenance ManagerVernon, CA$120,000–$145,000 / yearThe ideal candidate brings deep familiarity with grinders, blenders, conveyors, packaging equipment, and sanitation‑driven maintenance practices and understands the unique demands of maintaining equipment used in raw meat and ground beef production. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Production Supervisor 3rd Shift Davis Wire CorporationProduction Supervisor 3rd ShiftIrwindale, CAli>Recommend procedures, systems, equipment, and machinery alterations to reduce cost, resolve problems, ensure product quality, reduce scrap, and improve production efficiency. Communication Skills - Excellent verbal and written communication skills with the ability to effectively deliver and reinforce consistent messages at all levels.
Front Desk Operations Supervisor Marriott Vacations WorldwideFront Desk Operations SupervisorNewport Coast, CAActively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Quality Supervisor I (QA) B. Braun Medical LtdQuality Supervisor I (QA)Irvine, CABraun Medical, visit www.bbraunusa.com Position Summary: The QC Supervisor will plan, organize and manage the activities related to batch releases, coordination and scheduling of samples to be tested, and supervise media and sterility testing activities. #IND123 The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Group Quality Supervisor Charlie Health IncGroup Quality SupervisorCARemoteIf you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Quality Supervisor I (QC) B. Braun Medical LtdQuality Supervisor I (QC)Irvine, CAThe targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. Position Summary: The QC Supervisor will plan, organize and manage the activities related to batch releases, coordination and scheduling of samples to be tested, and supervise media and sterility testing activities.
Quality Supervisor – Fabrication FlexQuality Supervisor – FabricationFontana, Californiadiv>Job Posting Start Date 04-27-2026 Job Posting End Date 06-26-2026Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world.
Claims Quality Supervisor UCLA Health SystemClaims Quality SupervisorLos Angeles, CA$78,500–$163,600 / yearp>As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.n. Provide direct supervision and guidance for Quality Control and Customer Service staff and provide developmental and training opportunities for team members.
Quality Supervisor - Fabrication Flex LtdQuality Supervisor - FabricationFontana, CA$60,400–$83,000 / yearp>Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). The experience we're looking to add to our team: Associates degree in related field, or equivalent industry work experience required; experience may be substituted for related work experience.
Food Safety Quality Supervisor-Hiring Now! 838238 HelpmatesFood Safety Quality Supervisor-Hiring Now! 838238Crystal City, CA$26–$31 / hourThe Food Safety Quality Supervisor is responsible to oversee the continued compliance of our SQF food safety program and to meet safety, regulatory and customer requirements through close collaboration with other departments/areas of the business, ensuring appropriate implementation and maintenance of necessary documents and actions that meet. If you excel in a fast-paced logistics environment, have a sharp eye for compliance, and take pride in safeguarding the storage and distribution of food products, this is your opportunity to make a meaningful impact in a dynamic 3PL setting.
Western Region Quality Supervisor NOV IncWestern Region Quality SupervisorCAReporting to the Regional Quality Manager and aligned within Operations, this position works closely with site leadership and production teams to embed quality into daily execution. This role places a strong emphasis on training and workforce development to ensure sustainable execution, long-term adoption of improvements, and consistent quality performance across the region.
Quality Supervisor – Fabrication Crown Technical SystemsQuality Supervisor – FabricationFontana, Californiadiv>Job Posting Start Date 04-27-2026 Job Posting End Date 06-26-2026Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world.
District Service Quality Supervisor Purolator Inc.District Service Quality SupervisorCompton, CA$82,000–$99,000 / yearThe DSQS reports branch‑level operational metrics, including on‑time performance, cost per pound, linehaul utilization, and material‑handling costs, to the District Management team for consolidated reporting, analysis, root‑cause identification, and continuous improvement. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America.
Quality Assurance Supervisor - Commerce Batory Foods IncQuality Assurance Supervisor - CommerceCommerce, CAAnd with core values like Invest in Relationships and Be Relentless About Improvement, each member of our team consistently strives for excellence to uphold that legacywhether its related to the employee experience, our processes, or the customer journey. This role supervises QA personnel, supports continuous improvement initiatives, and ensures the integrity of the Quality Management System (QMS).
Sr. Quality Supervisor Sanmina CorpSr. Quality SupervisorCosta Mesa, CA$75,000–$92,000 / yearEducation and Experience: Bachelor's Degree in a technical discipline required Minimum of 5+ years of experience in quality engineering or related area in a manufacturing environment in a leadership role Experience in SMT processing and associated IPC workmanship requirements is required Experience with reading and interpreting GD&T requirements required Detailed knowledge and hands on experience with quality tools including process flowcharts, FMEA's, control plans, CAPA, RCCA and 8D required Experience implementing Lean Manufacturing and Six Sigma methodologies including statistical analysis techniques (Design of Experiments, Statistical Process Control (SPC), etc) preferred Experience with machining and system integration/assembly preferred Experience with CMMs and AOI inspection systems is a plus Certified Green or Black belt a plus Internal audit experience is required Experience using Microsoft Office and Google docs product suite required Excellent verbal and written communication skills required ASQ certifications in QE, RE, QM is a plus. • Maintain and improve the site QMS (including NCR and CAPA system, internal audit, training, etc.) • Maintain the site QMS compliance with Aerospace AS9100:2016 and ISO14001 Environmental Program Registrations by coordinating and responding to site certification audits • Responsible for ensuring effective quality planning (including PFMEAs, process flows and control plans) for NPI and production parts • Develop additional sources of quality data and track and report key Quality-related performance indicators (KPIs), including first pass yield, scrap, product return rates, etc.
Quality Assurance Supervisor Church & DwightQuality Assurance SupervisorVictorville, CaliforniaThis role plays a critical part in the success of our QMS and requires a hands-on approach, working closely with cross-functional teams to manage key programs and drive continuous improvement efforts. For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/.
Quality Supervisor - Aerospace Manufacturing WP CPP Holdings LLCQuality Supervisor - Aerospace ManufacturingCudahy, CA$100,000–$120,000 / yearConsolidated Precision Products (CPP) is an industry-leading manufacturer of highly engineered components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large function critical products. CPP provides its customers with a total solution source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry.
Dental Quality Assurance Supervisor iCoreConnect Inc.Dental Quality Assurance SupervisorCA$22–$25 / hourp>Behind iCoreConnect is a thriving, collaborative team of clinicians, operational experts, technologists, and customer success professionals who work together to help our clients succeed. iCoreConnect partners directly with practices to support revenue cycle management, billing, insurance verification, compliance, analytics, and day-to-day operational workflows.
Supervisor II, Water Quality Liberty Utilities (Canada) Corp.Supervisor II, Water QualityDowney, CA$120,000–$160,000 / yearKey outcomes include on-time collection and lab analysis of system/process samples; validated water quality results; timely submission of monthly drinking water and wastewater reports; complete, traceable compliance event records (Gensuite/Archer); ongoing readiness for current and new regulations (rTCR, DBP Stage 2, LCRi, UCMR); an assembled draft CCR; effective response to water quality customer complaints; and disciplined cost control through annual budgeting and spend management. Full base salary range $120,000.00- $160,000.00 per year*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidates work experience, education, training and skills, and geographic location.
Quality Control Supervisor Anduril Industries IncQuality Control SupervisorSanta Ana, CA$86,000–$114,000 / yearTo ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
Quality Control Supervisor Second Shift Anduril Industries IncQuality Control Supervisor Second ShiftCosta Mesa, CA$86,000–$114,000 / yearp>To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources.
Quality Control Supervisor CalPortland Co IncQuality Control SupervisorCA$75,000–$100,000 / yearPhysical requirements: ability to sit, stand, stoop, and bend for extended periods of time (up to 8 hours); climb stairs and ladders as high as 380 feet in elevation; ability to lift and carry 70lbs. The Quality Control Supervisor reports to the Chief Chemist and carries out duties related to wet chemical and instrument analysis, including physical testing.
Thermoset Quality Control Supervisor Endurance TechnologiesThermoset Quality Control SupervisorPomona, CAp>Essential Job Functions: Provides daily direction and communication to the Quality Control Technicians including hiring, firing, performance reviews, time off requests, timesheets, training, work assignment and prioritization. Must be able to bend, squat, walk, stand, use hands to finger, handle or feel, reach with hands and arms, and repeatedly ascend/descend short flights of stairs/ladders for a full shift.
Supervisor, Regional QA (Chino) KeHE Distributors LLCSupervisor, Regional QA (Chino)Chino, CAp>The Regional Quality Assurance Supervisor will be onsite in our distribution centers, partnering closely with local operations teams to identify issues, root cause errors, and implement corrective actions that mitigate risk. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.
Quality Engineering Supervisor Encore Aerospace LLCQuality Engineering SupervisorHuntington Beach, CAThe Quality Engineering Supervisor will distribute the workload for development and series production programs, including, customer rejection analysis, corrective actions, engineering approvals, planning approvals, procurement approvals, FAI planning, craftsmanship specifications and inspection planning. Distribute the Quality Engineering workload for development and series production programs, including, customer rejection analysis, corrective actions, engineering approvals, planning approvals, procurement approvals, FAI planning, craftsmanship specifications and inspection planning.
Supervisor, Regional QA (Chino) KeHE Distributors, LLCSupervisor, Regional QA (Chino)Chino, CaliforniaMinimum Requirements, Qualifications, Additional Skills, Aptitude: EDUCATION AND EXPERIENCE:. Bachelor’s degree in Supply Chain, Operations, Business, Food Safety, or a related field (or equivalent experience). Primary Responsibilities: The Regional Quality Assurance Supervisor will be onsite in our distribution centers, partnering closely with local operations teams to identify issues, root cause errors, and implement corrective actions that mitigate risk.
NewSUPERVISOR, QUALITY ASSURANCE LGM Pharma LLCSUPERVISOR, QUALITY ASSURANCEIrvine, CAAll suitably qualified candidates will receive consideration for employment based on objective work-related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws. RESPONSIBILITIES: Assist in supervision of various quality programs such as but limited to labeling, GMP training, compliance, document control, information tracking, and equipment calibration.
Supervisor, Quality Engineering Inland Empire Health PlanSupervisor, Quality EngineeringRancho Cucamonga, California$135,200–$179,129.60 / yearp style="margin:0in;font-family:'verdana';font-size:10pt">The Supervisor, Quality Engineering is both a leadership and hands-on QE role with excellent relationship management skills to successfully supervise daily operations of Software Quality Engineering team members. The incumbent works with subject matter experts (SMEs) to build the Test design/strategies and ensure full test coverage of upstream /downstream impacted applications as part of major system enhancement and new projects.
Quality Control Supervisor Nissin Foods (USA) Co IncQuality Control SupervisorGardena, CAShortly after, Nissin officially put down its roots in the U.S. In 1972, our Gardena, CA, plant started production of Top Ramen- the first instant ramen manufactured and sold in the U.S. And ever since, Nissin Foods USA has launched a continuous stream of new and innovative products for hungry, noodle-loving Americans. We welcome quality folks to join Team Nissin and fulfill our mission to "make people happy by creating delicious, convenient and value-oriented Asian-inspired meal solutions."
Supplier Quality Control Supervisor Anduril Industries IncSupplier Quality Control SupervisorCosta Mesa, CA$86,000–$114,000 / yearTo ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources.
Quality Inspection Supervisor, Precision Inspection, First Shift Relativity Space IncQuality Inspection Supervisor, Precision Inspection, First ShiftLong Beach, CA$126,000–$172,500 / yearAbility to support a 50-hour baseline workweek with flexibility for overtime to meet launch milestones, along with the ability to stand for extended periods on the production floor, climb ladders, work in confined spaces, and lift up to 25 lbs. About the Role: You will lead a specialized team of Quality Inspectors and CMM Programmers responsible for the dimensional integrity of flight hardware, including large-scale 3D-printed structures and precision-machined propulsion components.
Supervisor, Quality Performance & Grievance and Appeals AltaMed Health Services CorpSupervisor, Quality Performance & Grievance and AppealsMontebello, CA$73,262.64–$91,540.80 / yearThis role provides supervision to both clinical and non‑clinical staff and ensures timely, accurate, and compliant processing of grievances and appeals, potential quality issues (PQIs), and quality-of-care reviews. The Supervisor, Quality, Grievance & Appeals is responsible for the daily oversight, coordination, and performance of all Grievance & Appeals (G&A) functions, while also leading key Quality Management activities that drive regulatory compliance and organizational performance.
SUPERVISOR, QUALITY CONTROL LAB LGM Pharma LLCSUPERVISOR, QUALITY CONTROL LABIrvine, CAMay performs analytical testing of raw materials, in-process samples, and finished products using analytical laboratory instrumentation, such as HPLC, GC, CE, ICP, FTIR, TOC and dissolution apparatus as necessary. All suitably qualified candidates will receive consideration for employment based on objective work-related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Quality Control Specialist/Supervisor SwiftX Inc.Quality Control Specialist/SupervisorEastvale, CA$65,000–$80,000This role focuses on monitoring and reducing operational costs—including delivery service provider (DSP) expenses, daily warehouse utilization, and other operational expenditures—while driving continuous quality improvement initiatives across the organization. SwiftX is a rapidly growing express last-mile delivery company, dedicated to providing reliable and efficient delivery solutions for e-commerce businesses across the U.S. We pride ourselves on operational excellence, cost efficiency, and outstanding customer satisfaction.
Supervisor, Quality Inspection Benchmark Electronics IncSupervisor, Quality InspectionSanta Ana, CA$77,300–$96,625 / yearWhen you join us you become part of a team passionate about making a meaningful impact across various sectors including commercial aerospace defense advanced computing next-generation communications complex industrials medical and semiconductor capital equipment. In our innovative environment, youll work with cutting-edge technology leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others.
Supervisor, Quality Inspection Akkodis Group AG.Supervisor, Quality InspectionCarson, CA$30–$35 / hourp>To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy. The ideal candidate must have strong experience in quality inspection, regulatory compliance, and team leadership, along with the ability to oversee inspection operations in a manufacturing or aerospace environment.
Quality Control Specialist/Supervisor SwiftXQuality Control Specialist/SupervisorEastvale, CaliforniaThis role focuses on monitoring and reducing operational costs—including delivery service provider (DSP) expenses, daily warehouse utilization, and other operational expenditures—while driving continuous quality improvement initiatives across the organization. SwiftX is a rapidly growing express last-mile delivery company, dedicated to providing reliable and efficient delivery solutions for e-commerce businesses across the U.S. We pride ourselves on operational excellence, cost efficiency, and outstanding customer satisfaction.