Automotive Store Manager Delaney Tire and AutoAutomotive Store ManagerWilmington, North Carolina$50,000–$75,000 / yearThe ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. As a Delaney Tire and Auto Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees.
Engineering Manager Stepan CoEngineering ManagerWilmington, NCThe Engineering Manager is responsible for coordinating the sites PSM program, developing and executing the 3-Year Capital Plan, and leading a team consisting of an Early Career Project Engineer and contractor Project Managers to deliver safe, compliant, and reliable project outcomes. Key Responsibilities: Lead, mentor, and develop the site Project Engineering organization, including an Early Career Project Engineer and a team of contractor Project Managers supporting capital project execution, providing technical direction, project governance, coaching, and performance oversight.
Project Manager Samet CorporationProject ManagerWilmington, NCCreate detailed project schedules using company software, including work breakdown structures appropriate to owner contract requirements; update and distribute master schedules monthly and manage changes and corrective actions. Language Ability: Able to read and comprehend detailed instructions, long correspondence, and memos; write complex correspondence; and communicate effectively one-on-one and in small or large groups with associates or clients.
General Manager McDonald's CorpGeneral ManagerOCEAN ISLE BEACH, NCAdditional Info:Along with competitive pay, a General Manager at a McDonald's Corporate owned restaurant is eligible for incredible benefits including:• 15-25 days paid vacation• 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language• Medical, dental and vision coverage• Pre-tax flexible spending accounts• Short- and Long-Term Disability, life and accident insurance• Paid Leaves of Absence• Service awards• Employee Resource Connection• Adoption Assistance• Matching gifts programThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.
Tax Manager Wanted! GpacTax Manager Wanted!Wilmington, NC110000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. - Develop and implement innovative tax strategies to minimize tax liabilities and optimize financial outcomes for clients.
NewTax Manager - onsite GpacTax Manager - onsiteWilmington, NC110000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. - Develop and implement innovative tax strategies to minimize tax liabilities and optimize financial outcomes for clients.
Senior Customer Account Manager, Global Nuclear Fuel GE Vernova IncSenior Customer Account Manager, Global Nuclear FuelWilmington, NC$132,200–$220,400 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Minimum of 10 years of experience in areas related to nuclear operations, nuclear products / services contract management, nuclear fuel licensing/design, nuclear fuel performance, nuclear fuel manufacturing, or quality assurance.
Customer Account Manager, Global Nuclear Fuel GE Vernova IncCustomer Account Manager, Global Nuclear FuelWilmington, NC$114,100–$190,200 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Minimum of 5 years of experience in areas related to nuclear operations, nuclear products / services contract management, nuclear fuel licensing/design, nuclear fuel performance, nuclear fuel manufacturing, or quality assurance.
Shift Manager Carrols Restaurant Group IncShift ManagerLeland, NCWorking under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention to detail, and leading by example. Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
Site Design - Land Development Project Manager ICE, Civil Engineering, Infrastructure FirmSite Design - Land Development Project ManagerWilmington, North CarolinaWith expertise across various disciplines including utilities, highways, bridges, site design, surveying, and inspections, RGC&A delivers comprehensive solutions tailored to diverse project needs. Education and Experience Requirements Minimum of a BS in Civil Engineering, Civil Engineering Technology, or related discipline from an ABET accredited University or related technical certificate.
Clinic Operations Manager | ABA Therapy The Treetop ABAClinic Operations Manager | ABA TherapyWilmington, North Carolina$55,000–$65,000 / yearYou’ll oversee daily operations, manage scheduling and care coordination, support behavior technicians and administrative staff, and partner closely with the Clinic Director. This role is perfect for someone who loves organization, teamwork, and making a meaningful impact in the lives of children with autism and their families.
Shift Manager McDonald's CorpShift ManagerOcean Isle Beach, NCAdditional Info:Along with competitive pay, a Shift Manager at a McDonald's Corporate owned restaurant is eligible for incredible benefits including:• 15-25 days paid vacation• 10 paid holidays and 8-week sabbatical every 10 years• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language• Medical, dental and vision coverage• Pre-tax flexible spending accounts• Short- and Long-Term Disability, life and accident insurance• Paid Leaves of Absence• Service awards• Employee Resource Connection• Adoption Assistance• Matching gifts programThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Inventory Management• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• Scheduling• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
Shift Manager $14.50 NC McDonald's CorpShift Manager $14.50 NCSurf City, NCSTARTING RATE $14/ HOURAdditional Info:Along with competitive pay, a Shift Manager at a McDonald's Corporate owned restaurant is eligible for incredible benefits including:• 15-25 days paid vacation• 10 paid holidays and 8-week sabbatical every 10 years• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language• Medical, dental and vision coverage• Pre-tax flexible spending accounts• Short- and Long-Term Disability, life and accident insurance• Paid Leaves of Absence• Service awards• Employee Resource Connection• Adoption Assistance• Matching gifts programThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. As a Shift Manager, you may be responsible for:• Food Safety• Internal Communication• Inventory Management• Daily Maintenance and Cleanliness• Managing Crew• Quality Food Production• Exceptional Customer Service• Safety and Security• Scheduling• TrainingPrevious leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
Senior Roadway Engineer / Project Manager ms consultantsSenior Roadway Engineer / Project ManagerWilmington, North CarolinaOur expert team of engineers works closely together to deliver innovative, cost-effective, and sustainable transportation solutions that benefit communities and enhance infrastructure across the regions. Whether you're working on major interstate systems or enhancing local roads, you’ll play a key role in creating smarter cities and more connected communities.
Global Lead Project Manager (FSP) Thermo Fisher Scientific IncGlobal Lead Project Manager (FSP)Wilmington, NCOversee Strategic Partners/CRO/vendor selection, budget and contract negotiation, and proper supervision of performance for all activities assigned to a Strategic Partner/CRO/vendor for assigned studies, including escalation of issues to governance committees when warranted; Specific areas of sponsor oversight include, but are not limited to: Review and approval of key monitoring documents/plans, periodic review of outputs, decisions and actions related to monitoring. In partnership with data management, review and pressure test all database timelines and plans; ensure strong linkage between the strategy (i.e., filing/registration, data generation, etc.) with the tactical plan for database lock and CSR.
Assistant Manager Little CaesarsAssistant ManagerLeland, NC$10–$12The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. We are seeking a dedicated and proactive Assistant Manager to join our team at a fast-paced quick service restaurant.
District Manager Smithfield's Chicken 'N Bar-B-QDistrict ManagerWilmington, NCFull timeREQUIRES significant drive-through experienceAstute business acumen with the ability to teach, coach & drive resultsHands-on leadership style, this is NOT an administrative role. This role will typically encompass days that run from 8a-8p or 11a-11p and will require availability to include Fri/Sat/Sun and holidays.
Clinical Manager (ASC) Novant HealthClinical Manager (ASC)Leland, North CarolinaThe Clinical Manager (ASC) Ambulatory Surgical Center will collaborate and work well with all stakeholders, including the Medical Director and ASC Administrator as part of the ASC leadership team that fosters remarkable outcomes including but not limited to safety & quality, team well-being, patient satisfaction, operational excellence, and growth. Computer literacy, proficiency with Outlook, Word processing, PowerPoint, and Excel spreadsheets; able to independently use office equipment such as fax, copier and scanner; sufficiently proficient in medical equipment to guide the selection and bid process.
Maintenance Manager Titan America LLCMaintenance ManagerWilmington, NCQualifications and experience: Multi-skilled professional with experience in organizing the repair and maintenance of machinery, both electronic and mechanical, such as engines, motors, pneumatic tools, conveyor systems, production machines, diesel engines, transmissions, differentials, hydraulics and pneumatics, mobile equipment, HVAC, welding, and other plant equipment related to our concrete plant facilities. Meets daily maintenance schedules, documents system performance, identifies and analyzes problem area breakdown trends; conducts root cause analyses and develops sustainable solutions to reoccurring problems.
Senior Refuel Floor Specialist (Project Manager) GE Vernova IncSenior Refuel Floor Specialist (Project Manager)Wilmington, NCRemote$104,200–$173,700 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. The Senior Refuel Floor Specialist (Project Manager) will provide direct management and supervision of Boiling Water Reactor (BWR) Refuel Floor maintenance activities, including Reactor Disassembly, Reassembly, an In Vessel Maintenance.
Project Manager Carter LumberProject ManagerWilmington, NCEstablishing and maintaining professional working relationships with the project team is critical to this position to ensure a safe, profitable, and timely completed project. A Carter Lumber Project Manager is responsible for overseeing sub-contractors and confirming that their quality of work meets company regulations on each project.
Assistant General Manager CrunchAssistant General ManagerWilmington, NCJob Description: The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry.
Project Manager together.Project ManagerWilmington, North CarolinaDeliver profitable project outcomes through effective project management by owning the project’s vision, tracking budget and project progress, maintaining a strong and open relationship with the client. Family Support: To take the time you need to welcome the newest member of your family, Goddard offer 6 weeks fully paid parental leave with support of PFML state programs.
T Mobile Authorized Retailer Assistant Manager CentralT Mobile Authorized Retailer Assistant ManagerWilmington, North CarolinaThe Retail Assistant Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success. At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply.
General Manager Ruth's Chris Steak HouseGeneral ManagerWilmington, NC$75,000–$90,000Job Description: Manage, supervise and coordinate all activities of one location of a Ruth’s Chris Steak House restaurant, the restaurant management team and restaurant personnel. REQUIREMENTS: • A cultural match (passionate, caring, people-focused, top-line driven while balancing operational initiatives and experience delivery).
Territory Manager - Myrtle Beach SC - Wilmington NC Kestra Medical Technologies IncTerritory Manager - Myrtle Beach SC - Wilmington NCWilmington, NCInnovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.
Senior Project Manager - Engineered Solutions (On-Site) GE Vernova IncSenior Project Manager - Engineered Solutions (On-Site)Wilmington, NC$114,100–$190,200 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Bachelor's degree from an accredited university or college and minimum five (5) years of experience in Project Management OR associate's degree (advanced degree) in the nuclear industry will be considered, such as Senior Reactor Operator, with five (5) years of project management experience.
Senior Nuclear Project Manager - EPU (Extended Power Uprate) - U.S. Remote Eligible GE Vernova IncSenior Nuclear Project Manager - EPU (Extended Power Uprate) - U.S. Remote EligibleWilmington, NCRemote$132,200–$220,400 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. As a Senior Nuclear Project Manager at GE Vernova Hitachi Nuclear Energy, you are responsible for comprehensive project management, profit & loss accountability, and customer satisfaction for commercial nuclear industry projects.
Service Manager AtalntService ManagerWilmington, North CarolinaThis leadership role oversees estimating, project execution, scheduling, customer relationships, field operations, budgeting, and business development while working closely with company leadership to achieve operational and financial goals. With a reputation for quality workmanship and long-term customer relationships, the company is seeking an experienced Service Manager to lead its electrical service operations and support continued business growth.
Retail Print Manager The ODP CorpRetail Print ManagerShallotte, NCAbout The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified.
NewCommunity Manager Hawthorne Residential PartnersCommunity ManagerHampstead, NCBuild a strong, positive team culture across office and maintenance • Hire, train, and coach team members to meet performance goals • Host weekly team meetings to align on goals and celebrate wins. At Hawthorne Residential Partners, we're looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award-winning apartment communities each day.
Maintenance Manager Titan AmericaMaintenance ManagerWilmington, North CarolinaFull timeMulti-skilled professional with experience in organizing the repair and maintenance of machinery, both electronic and mechanical, such as engines, motors, pneumatic tools, conveyor systems, production machines, diesel engines, transmissions, differentials, hydraulics and pneumatics, mobile equipment, HVAC, welding, and other plant equipment related to our concrete plant facilities. Meets daily maintenance schedules, documents system performance, identifies and analyzes problem area breakdown trends; conducts root cause analyses and develops sustainable solutions to reoccurring problems.
Project Manager Results Roofing LLCProject ManagerWilmington, NC$50,000–$70,000 / yearWe will teach you a leading skill set and provide the knowledge needed to build a successful career in the roofing and construction sales industry. With operations across Texas, North Carolina, and Atlanta, Results Roofing is strategically positioned to become one of the premier roofing companies in the country over the next decade.
Project Manager (Remote) Results Roofing LLCProject Manager (Remote)Wilmington, NCRemote$50,000–$70,000 / yearWe will teach you a leading skill set and provide the knowledge needed to build a successful career in the roofing and construction sales industry. With operations across Texas, North Carolina, and Atlanta, Results Roofing is strategically positioned to become one of the premier roofing companies in the country over the next decade.
Assistant General Manager BojanglesAssistant General ManagerSupply, NC$45,000–$48,000Founded in 1977 in Charlotte, N.C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. If you have excellent communication and customer service skills along with previous management experience, we will provide you with tools to be successful through our on-going training and development programs.
NewAccount Manager - Commercial Insurance (Construction/Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction/Contractors)Wilmington, NCRemote$60,000–$115,000 / yearFull timeThe Commercial Lines Account Management team is responsible for managing and retaining client relationships, supporting new business opportunities, delivering exceptional service, and ensuring operational excellence across an assigned book of business. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Ultrasound Manager Novant Health IncUltrasound ManagerWilmington, NCWith patient service revenues approaching $32 million annually and oversight of approximately 25 team members, this is a significant leadership opportunity for a motivated imaging professional looking to make a meaningful impact within a growing healthcare system. We are seeking an experienced and collaborative Ultrasound Manager to join our imaging leadership team at New Hanover Regional Medical Center in beautiful Wilmington, North Carolina.
NewCare Manager Pender County & Surrounding Areas RHA Health ServicesCare Manager Pender County & Surrounding AreasWilmington, North CarolinaChampioning the needs of the People we Support/Customers (Supports Culture of Caring)-Provides timely and professional service to both internal requests and the requests of the people we support and customers; is responsive to the people we support and customers' needs and requests. Managing Stress -(Supported by Sharpening the Saw) Uses healthy and effective methods to manage stress (e.g., maintaining appropriate diet, exercise, and sleep schedules); reacts effectively when faced with high-pressure situations.
Manager Nuclear Site Supply Chain - Brunswick Nuclear Plant Duke Energy CorpManager Nuclear Site Supply Chain - Brunswick Nuclear PlantNCDirectly manages Warehousing and Shipping/Receiving personnel to provide leadership and guidance associated with the storage, issue, physical inventory, maintenance, shipping/ receiving, QA receipt inspection/testing of parts/materials and shift coverage of Nuclear Supply Chain warehouses. As applicable, attends site daily, outage, and planning meetings to maintain interface with customers, determine their materials needs and to resolve NSC related issues.
Industrial Account Manager - Chemical Water Treatment Solutions Veolia Environnement SAIndustrial Account Manager - Chemical Water Treatment SolutionsWilmington, NC$88,000–$93,000 / yearYou''ll be more than a sales professional - you''ll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. Within this framework, Veolia''s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.
RN Care Manager -Up to 85% Remote - New Hanover County/ Brunswick County Cityblock HealthRN Care Manager -Up to 85% Remote - New Hanover County/ Brunswick CountyWilmington, North CarolinaRemoteUtilizes care facilitation tools, electronic health records, and scheduling platforms to gather data, document member interactions, organize information, track tasks, and communicate with team members and community resources. Develops a care plan in collaboration with the member, addresses social needs with the support of the Community Health Partner and supports members in achieving their care plan goals through coordinated and comprehensive care efforts.
NewArea Manager Wilmington Area ServiceMaster Janitorial SolutionsArea Manager Wilmington AreaWilmington, North CarolinaBasic Function: Responsible for Fill-In Janitorial Coverage, Quality Control, Training New Employees and Re-Training Current Employees, and Supply Management at assigned accounts. Qualifications: This is a Supervisor/Quality control position responsible for ensuring customer and employee satisfaction through Schedule Adherence, Fill-in Coverage, Quality Control, and Employee Training.
NewAssistant Market Manager (Transportation and Warehouse) PODS Enterprises, LLCAssistant Market Manager (Transportation and Warehouse)Rocky Point, NC$65,000–$67,000 / yearPart timeResponsibilities include but are not limited to, directing day-to-day supervision of a storage center and associates, assist the Market Manager in meeting customers’ expectations, and maintaining all OSHA and preventative maintenance programs for the storage center. The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerLeland, NC$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
NewGeneral Manager Boyd Group Services Inc.General ManagerWilmington, NCJob Description: The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Associate Manager Of Business Development nCino, Inc.Associate Manager Of Business DevelopmentWilmington, NC$64,500–$106,500 / yearThe range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. Lead, coach, and support the team, ensuring alignment with BDG values and nCino's culture, including leading recruitment efforts, onboarding, and training to build a strong, scalable team and ensuring consistent execution of the BDG Onboarding Playbook.
Nurse Manager - Pediatrics Novant Health IncNurse Manager - PediatricsWilmington, NCIf you're a passionate nursing leader who thrives on mentoring others, improving patient outcomes, and making a lasting impact in the lives of children and their families, we invite you to bring your expertise to a healthcare organization committed to both excellence and humanity. As a Nurse Manager of Pediatrics in beautiful Wilmington, North Carolina, you'll have the opportunity to lead a dedicated team that delivers compassionate, family-centered care to our youngest patients while shaping the future of pediatric nursing.
Home Care Client Services Manager Bayada Home Health Care, Inc.Home Care Client Services ManagerWilmington, NCWe want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees.
Cape Fear Auto Care Service Manager Audi Jlr Lotus Bmw MotoCape Fear Auto Care Service ManagerWilmington, North CarolinaWe are building a premium, all-makes-and-models automotive repair business inside a state-of-the-art dealership facility, and we are looking for the person who can help us launch it, staff it, manage it, and grow it. Prior experience as a shop manager, service advisor, foreman, technician leader, or similar role.
Customer Service Manager Agilent TechnologiesCustomer Service ManagerWilmington, North Carolina$97,920–$153,000 / yearThe Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin, global credit and risk management, collections, inventory management, proposal development and contracts development/negotiation/administration. Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Agilent's customer.